Spark by Hilton Houston near the Galleria
About Spark by Hilton Houston near the Galleria
Just 6 minutes’ drive from the Galleria shopping center, this Houston hotel offers free Wi-Fi in every suite and an outdoor pool and hot tub. A hot breakfast buffet is served daily. Each suite at the Comfort Suites Galleria offers a microwave and a fridge, along with a spacious sitting area and a sofa bed. A cable TV is also provided. Ironing facilities are available. A fitness center with a variety of equipment is offered at the Galleria Comfort Suites. Laundry facilities and a business center are available for guests’ convenience. This hotel has a 24-hour reception. Minute Maid Park ballpark, Reliant Park stadium, and the Brown Convention Center are all within 15 minutes’ drive from this hotel. Rice University is 8 miles away. We are Spark by Hilton near the Galleria not Comfort Suites any more.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are overwhelmingly negative, with guests expressing dissatisfaction with the cleanliness, condition, and safety of the rooms. Many guests also reported issues with the staff and amenities. However, a few guests had positive experiences, praising the friendly staff, breakfast, and location.
- Friendly staff
- Good breakfast
- Dirty and unsafe rooms
- Poor service and amenities
- 5/5
Everything was perfect!
- 5/5
Close to the event I needed to be at and very nice and very clean
- 3/5
Room was clean but smelled of some chemical.
- 5/5
Front desk was extremely helpful with check in and helping us get a later check out
- 5/5
First and foremost, the entire staff at the front desk and the dining area were amazingly friendly and welcoming. A special thanks to Fahim at the front desk, as well as the wonderful lady who checked us out on the morning of the 5th—their warm hospitality made us feel so good and truly brightened our stay! The hotel's location was fantastic, and our room was exceptionally clean and comfortable. As for the breakfast, while it had the standard hotel spread, it was genuinely delicious and well-prepared. Everything about this trip left us with such great memories. I 100% recommend this place to anyone, and we will absolutely be back!
- 5/5
The room was nice and clean. The staff were vere helpful and friendly. Parking was convenient. The breakfast was average.
- 5/5
Fahim-such an amazing asset for the front desk. Great customer service and goes above and beyond of his duties. Nothing! Everything was incredible!
- 5/5
I woke up refreshed and I plan to come back soon!
- 5/5
Very comfortable bed and the shower has plenty of hot water with good pressure.
- 5/5
Very nice many thanks for Wassim
- 5/5
Spark was clean, comfortable and the staff was friendly and helpful.
- 4/5
I love it was close to Galleria The breakfast choice was very light
- 4/5
I love it was close to Galleria The breakfast choice was very light
- 5/5
Wonderful stay. I would stay there next time I'm in Houston.
- 5/5
Overall great stay !
- 5/5
The staff was the best. The ladies who cleans the rooms was so nice. The best hotel in Texas. The bed is amazing. Waseem is the best in Texas. He made sure our stay was great.
- 5/5
Very clean and spacious room. Breakfast had a nice spread available. Bed was comfy.
- 4/5
Great stay! Room was clean but the breakfast was very small. I love going to hiltons for their breakfast pancakes/waffles but this location did not have any. Nothing special only bread, yogurt, and eggs.
- 5/5
Large clean rooms, comfortable bed, and reliable wi-fi. Maybe a stationary bike in the fitness room.
- 5/5
Large clean rooms, comfortable bed, and reliable wi-fi. Maybe a stationary bike in the fitness room.
- 5/5
Parking is gate card access only. Property was super clean. Staff members were friendly. We were greeted in a timely fashion and given bottled water for our room. The rooms are exactly as shown.
- 3/5
The hotel was conveniently located for us. We both found the bed mattress to be very comfortable for our old backs. The price was reasonable for the location. The fellow at the front desk was efficient and friendly. On the other hand, the room smelled strongly of cleaning fragrance, and the windows didn't open to air the room out. We did not try the breakfast. It was okay for a one-night stay.
- 5/5
Would absolutely stay here again next time I visit Houston.
- 5/5
Gentleman at front desk gave excellent customer service!
- 4.5/5
The location was convenient for the event that we were attending. Waseem the front desk clerk was very helpful and his customer service was excellent. There wasn’t anything.
- 4.5/5
The location was convenient for the event that we were attending. Waseem the front desk clerk was very helpful and his customer service was excellent. There wasn’t anything.
- 5/5
We came in at almost midnight after a long drive, climbed in to bed and I was genuinely shocked at how comfortable the bed was and how soft the sheets were!! It was the perfect place to get a few hours of sleep before waking up to take our kiddo in for his procedure! He had the best sleep that night! It was clean and the man at the desk was so helpful and kind! Highly recommend
- 4/5
Our room had a misty smell
- 5/5
It was a nice stay.
- 5/5
Rooms a spacious with a nice size bathroom with all the amenities. The entire property is clean & well maintained. The manager & staff are friendly, helpful & professional. Location is close to restaurants & shopping.
- 5/5
Todo estuvo exelente el trato del personal y las instalaciones en muy buen estado,me encantó el hotel
- 5/5
Only one ice maker was working but empty most of the time
- 5/5
Staff is great, my room was very clean and the hotel is very well kept
- 3/5
AC compressor sound very high
- 5/5
Breakfast was ok it would have been.nice if they had more of a selection maybe do a hot Breakfast sometime bacon chicken sausage. N/A
- 5/5
Breakfast was ok it would have been.nice if they had more of a selection maybe do a hot Breakfast sometime bacon chicken sausage. N/A
- 2/5
Check in and check out staff was great! Breakfast choices not good. I asked if there will be insects in the room because there was one crawling on their counter and I was told no. However, the next night there was a roach in the bathroom so that was disappointing to see.
- 5/5
Great service! Staff are amazing. Room is phenomenal
- 5/5
Everyone was really nice with good attitude which was really important. The experience was excellent
- 5/5
I would recommend this hotel to anyone. Staff is super nice and everything is clean. Very quiet hotel as well. Only issue is the water. The pressure for the shower can be higher. Management and staff is one of the best.
- 5/5
Clean room, helpful staff, good breakfast with known brand pieces, lots of free parking area, pool looks small, didn't test
- 5/5
We had a very pleasant stay at Spark by Hilton in Houston this weekend. The hotel was comfortable, clean, and welcoming, but what really stood out was the exceptional service we received from Fahim. He greeted us warmly, was very helpful, and made sure we felt taken care of from the moment we arrived. He also happens to be super nice and charming, which certainly didn’t hurt! ? Excellent customer service and a great overall experience. We look forward to staying here again. N/A
- 5/5
We had a very pleasant stay at Spark by Hilton in Houston this weekend. The hotel was comfortable, clean, and welcoming, but what really stood out was the exceptional service we received from Fahim. He greeted us warmly, was very helpful, and made sure we felt taken care of from the moment we arrived. He also happens to be super nice and charming, which certainly didn’t hurt! Excellent customer service and a great overall experience. We look forward to staying here again. N/A
- 2/5
The location was pretty clean due to the newness of the building and the gates worked. However, I did a specific search for Hiltons with providing breakfast as I am traveling for work and that’s an added advantage. But, rotten boiled eggs, bagels, and packets of Quaker instant oatmeal should not constitute as an actual breakfast, I’m sorry!!
- 4/5
the ckeaning staff cleaned it seemed continuously. rooms clean and budget friendly. the staff were all kind. nice assortment with the continental breakfast. gated parking in rear of building.
- 5/5
Very clean and quiet location my bed was so comfy I slept so good. The continental breakfast was ok.I wish they bad bacon and eggs but they did have decent bagels and toast. I will be coming back to Houston soon and will definitely book here again. The continental breakfast could have been alitte better.
- 5/5
Very clean and quiet location my bed was so comfy I slept so good. The continental breakfast was ok.I wish they bad bacon and eggs but they did have decent bagels and toast. I will be coming back to Houston soon and will definitely book here again. The continental breakfast could have been alitte better.
- 3/5
El trato del front desk y la poca importancia que le dan a las reservaciones hechas a través de Expedía, simplemente le mente no acatan lo reservado
- 5/5
The room was clean, staffs were friendly, breakfast was limited but health choices, dining area was clean. gated parking lot was plus
- 5/5
Renovations are nice. Room very clean.Would stay again.
- 5/5
It was a good experience.
- 5/5
Everything was amazing
- 4/5
Clean rooms
- 5/5
Excelente hotel.
- 0.5/5
I did not think much about breakfast. Simply, breakfast did not meet my expectations. I had to ask manager for sofa bed covers and pillows and had to prepare sofa bed myself for sleep. When I realized that the bathroom had no shower mat , I went to manager again to ask about it and he said the staff had left for the day and could not oblige. How is this description of our stay at your hotel? We traveled from Dallas to your Houston hotel and were disappointed overall. Please don't ask me to leave a review. Please see answer above. To answer your question I will list; 1. No sofa be bed sheets and pillows 2. Small selection of breakfast offering 3. No shower mat available
- 0.5/5
I did not think much about breakfast. Simply, breakfast did not meet my expectations. I had to ask manager for sofa bed covers and pillows and had to prepare sofa bed myself for sleep. When I realized that the bathroom had no shower mat , I went to manager again to ask about it and he said the staff had left for the day and could not oblige. How is this description of our stay at your hotel? We traveled from Dallas to your Houston hotel and were disappointed overall. Please don't ask me to leave a review. Please see answer above. To answer your question I will list; 1. No sofa be bed sheets and pillows 2. Small selection of breakfast offering 3. No shower mat available
- 4/5
It was fine overall.
- 4.5/5
What I liked most was the cleanliness, the friendly and helpful staff, and the warm hospitality that made my stay comfortable and enjoyable. Nothing
- 4.5/5
What I liked most was the cleanliness, the friendly and helpful staff, and the warm hospitality that made my stay comfortable and enjoyable. Nothing
- 4/5
Great location near gasoline mart
- 5/5
Excelente atención!
- 5/5
Worth the price. Convenient location
- 5/5
Staff was very helpful. Room was nice and had everything needed. Relatively good breakfast for what it is. Good location in a convenient area. Recommend again.
- 5/5
Thank you for the excellent service. The room was clean and cozy. Parking is available, which is quite important for a hotel. The breakfasts were delicious and hearty. The staff were kind and polite.
- 5/5
Muy buena elección
- 5/5
The hotel was amazing. Jackie and her staff were able to assist on everything that we needed. Will stay again when I make a trip to Houston.
- 5/5
Great place to stay. There is a great restaurants around and close enough to downtown or the stadiums. Staff was amazing
- 4.5/5
Space, non smoking area Well equipped room The bathroom lights flickering
- 4.5/5
Space, non smoking area Well equipped room The bathroom lights flickering
- 0.5/5
Breakfast was nice and the fresh water the food area was very clean The mattress was very worn, showed Housekeeping took video it was so sunk in the night guy said he could not change us to another room, poor service I slept in chair, roaches in the hotel room, the family next our room 218 had kids that were up at late late hours of the night crying I did record, as a Cps worker I would call that in due to late hours, The night shift said there been complaints from the family came to Houston for work the wifi was down for hours, had to go to Best Western to use their wifi been up all night from the kids , then there was construction the whole two days was horrible we had to change hotel from the remaining of my work. I picked the location it was close to where my work was at, and the airport, I going to write a letter to Corp. for my refund was not giving a receipt It was a poor place to stay. Comfort Suite on Richmond Blvd Houston, Texas Margo Santana, CEO Sac Family Service Sacramento, California [email protected] 916-862-8001