Spark by Hilton Houston Bush Intercontinental Airport

Very good

Superb

Exceptional

Up to date hotel in great location

Superb

I was not aware when booking, the shuttle service stops at 11:30PM! We landed, we had a toddler with us, screaming, last off the plane, lost luggage and then found out no shuttle was available. So an extra 45 minutes and $30 more later to get an uber we finally get to the hotel. Very comfortable. Breakfast was meh.

Good

Location close to the airport. Cozy lobby area Gym exists Felt understaffed. The poor lady at the reception had to navigate a phonecall with a disgruntled guest, handle another difficult request, and be available for check-ins. She handled it well but I felt there should have been more staff present. Same experience during the breakfast next day

Beautiful hotel in downtown. Wish we could have stayed longer.

The location was convenient to the airport. The breakfast was minimal. There was no chair for the desk, no coffee or tea in the room, and the soundproofing was inadequate. The planes were noisy, as were others in the hallway and in other rooms.

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Really clean and good amenities, plus free airport shuttle Doors are thin and neighbors were quiet noisy

Great!

The app books me a standard room, but the hotel will only give me a handicapped room

Need a better breakfast. AND, coffee in the rooms!

Need a better breakfast. AND, coffee in the rooms!

The whole hotel smells like mould.. The staff are rude and unhelpful.. I would not stay here again

Good

We loved the comfortable beds and large room. We also loved that they have flexible check in and check out times on request, However they do come at a extra cost. The price gets a little high when you need extra hours at the hotel

Very good

Hotel is good for a pre or post flight hotel.. nothing wrong with the hotel at all..has an airport shuttle. There is a Mexican restaurant a minute walk away

Very noisy people in the hallway at 3am yelling and screaming with no regard for other guests

Sorry but we had to leave too early to eat breakfast. only there one nite My handicapped room was perfect. sorry to leave so quickly. cant say there was anything I didnt like. room front doors are soooo heavy. even hard to open at my age. 82. but otherwise very nice and staff very accommodating. thanks

Sorry but we had to leave too early to eat breakfast. only there one nite My handicapped room was perfect. sorry to leave so quickly. cant say there was anything I didnt like. room front doors are soooo heavy. even hard to open at my age. 82. but otherwise very nice and staff very accommodating. thanks

Good

Superb

Location was great, room clean and bed comfy. This was quick stop before heading out on a road trip from a long international flight so all good for a rest. Breakfast was also good. Shuttle took an hour and staff out right lied about sending it the 1st time we called. This was confirmed by a conversation driver had with a mate we overheard. No coffee or tea available in room or overnight in lobby.

It was good

When I tried to use the dryer machine, the coins somehow got stuck, and I was unable to push them all the way in. As a result, assistance was needed to resolve the issue. I needed to leave for a very important business appointment so I asked her if she could help by pressing the dryer button for me so the clothing could be ready by the time I came back. I truly appreciated her willingness to assist me, her kindness, and her excellent attitude. She went above and beyond to make sure I was helped, and I wanted to take a moment to recognize her outstanding service. Please pass along my appreciation to her and her manager. Employees like her make a real difference through their excellent customer service. Thank you! She truly provided top-notch customer service, and I would appreciate it if her manager could recognize her for going above and beyond. Thank you!

Very good

Great room for airport stay

Excellent

Great hotel!

Very clean. Comfy beds. Convenient.

All good

Super clean personnel very kind Good distance between airport and hotel

We weren't there for very long. Just stayed because our flight had been delayed. Staff was nice and bed was comfortable.

This hotel smells like mildew. The moment you walk in it’s overwhelming.

Hotel is okay it's hard to get used to the TV and breakfast is okay.

The odor caused my eyes to become irritated and burn. I’m not sure whether it was mold or simply the chemicals used for cleaning, but it was very unpleasant and made me uncomfortable during my stay. Because of this, I would not stay at this hotel again.

Convenient and Clean. Would recommend!

New hotel Sad breakfast Sad transportation Very noise

Parking was close and convenient. We were able to walk to restaurants. Room was spacious and clean. Nice bathroom amenities

Only stayed one night before catching connection flight. Room was huge. Great shower. Restaurant across the carpark. Breakfast was basic but sufficient. Tea and coffee is not available in your room, however there is a coffee station in the lobby. We would stay again.

NA

Reception very helpful.

Great stay

Good stay, friendly staff, convenient location

The room was clean and the bed very comfortable. We appreciated the free shuttle service from and to the airport. The drivers were very friendly.

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The bed. The sheets. The pillows! All so very comfy and welcoming. The shuttle was nice. Call ahead for pick up and be aware that in the morning service begins at 5:00 AM.

Room was very clean.

I use the hotel when I fly from IAH. :)

Very disappointed with check in. We waiting over a half hour for the shuttle from the airport. The bed was comfortable and the room was clean. However the breakfast was very sub par.

9.0/10 for value.

The room was clean and staff was very helpful overall appearance was clean and breakfast was delicious

还可以。

Clean room. Breakfast is very limited. We waited about 30 minutes to get picked up by the airport shuttle. It also departs the hotel on a very punctual schedule so be sure to be in the lobby 10 min early

You have to go ask for an ice bucket. The room is stark but clean

We were only there 1 night before a flight. The property was very clean and updated. Bed fairly comfortable and water pressure somewhat adequate. The shuttle came very quick after we called. However, there was no plug on my side of the bed, no microwave, plane noise from outside was loud and we had to wait over 10 minutes before the front desk person finally showed up when we first got there. We weren't sure there was anyone working.

I really enjoyed my stay for weekend. The staff's, rooms, property was super clean. No complaints from. Let's get the pool back😂 I come back again stay i REALLY ENJOYED MYSELF.

All were perfect.

A very nice hotel and close to the airport - no hassle in getting to the terminal on time

good place to stay, I liked it

Airport shuttle nice

After a terrible experience at previous hotel booked for that night, we were so pleased to have found this hotel. It was so clean, spacious, and welcoming. The room was large and comfortable. The hotel was clean and the guest services were great!

We walked to get pizza next door. The shuttle is prompt. The girl at the desk was VERY helpful when our first room had water damage.

Todo muy bonito

Hotel seemed clean. Room smelt musty though. No coffee or microwave in room. Coffee and hot water in lobby were cold when we left at 4 am.

Cleanliness

Clean room, held luggage until check in, located next to food, liquor store, restaurants, shuttle to airport, clean

Good location for a night if you have a stop over.

Clean, comfortable, no fuss with a decent continental breakfast

Great customer service. Shuttle bus was a big plus

Spark is a good n clean hotel close to Houston international AirPort. Rooms r big but lack coffee n drinking water supply. Breakfast is lean n can b improved for a tired traveller

Room was clean and service was excellent

All good

We found female hairs on two pillows. Seem the didn't change the sheets from previous customers.

Everybody is very nice and helpful

will come back in the future!

Great place

Room was very clean and spacious. Morning breakfast was a nice surprise, enough of a variety for everyone’s taste. Interaction with all staff member during my visit was very great. Started with location of a water bottle filler (like at the airports) as I walked into the lobby upon arrival. Guy must have read my mind!! Great stay, highly recommend.

Awesome staff

Everything was okay

Avoid the first floor rooms next to the elevator. You won’t get much sleep with all the noise

Great place to stay

Breakfast was very limited, waterd oj, cold coffee, pretty much cereal and toast Breakfast menu

Construction in the area

Clean room near airport

The staff was helpful and nice to me when I was checking in late at night. No shuttle after 10 pm, so I had to take a taxi to my hotel.

Perfect

While the breakfast is truly continental, the property and its team are terrific!

Very clean. Quiet! Will stay there again

No coffee in the room Cold coffee in the main lobby with no intention of making any fresh coffee. Shuttle was good and that person should be running the show. Manger needs to get ahold of his operation. Or he needs to be replaced Also weed smell by our room on the first floor. Never again.

Only thing I didn’t like was there wasn’t a HOT breakfast.

You get what you pay for.

This was a great hotel for travelers. The room was clean and comfortable. Front desk staff was very helpful recommending local restaurants .

Thank you for my comfort stay and kind free shuttles to the airport.

Convenient for our unexpected stay. Airport shuttle was nice. The property was a little dated, but clean and comfortable.

Be timely on getting coffee.

Great option close to the airport!

This hotel made me love my life even more

S

Not many choices. But what they did have was good.

Left early. Not applicable

Limited breakfast options

I spent a night there. On arrival at the airport, it was a long wait. The front desk receptionist make me feel uncomfortable, unwanted.instead of taking time to look for my name, she kept on telling me she cannot see my reservation even when I gave her the number. Then she said she taught name was Rachel. Far from my name. She let me in doubt. But I can say the morning receptionist was pretty nice and respectful. And the morning driver Mendoza as well.

Had a Layover Flight … Perfect for any quick Stay if to need a hotel that is comfortable ….

Lightweight breakfast, could be better.

Very welcoming staff; very clean room & bathroom; comfortable bed; great shuttle bus to airport terminal.

Shuttle was easy to find. Breakfast was mid

No pool nothing to entertain you

A little outdated, but ok.

Small but functional gym. Clean, comfortable room. Friendly staff and efficient check in. Shuttles were quick.

Solid Hilton property near the airport. Check in was easy and the room was very clean. Basic but it had good amenities and the bed was very comfortable. They had very bright parking lot lights which could have been irritating, but they had black out curtains. Empty refrigerator for your own waters. I missed the breakfast for my early flight, but it is offered. Overall a great practical and comfortable choice near the airport

The rooms were not very clean, we made the reservation for 4 people they only gave us two full size towels. I went to the front desk asked for 2 more, she said they were in the drier to come back in two hours (it was already 10pm) I came back at 4am because we were trying to shower to get on a plane and another really rude front desk lady just told me they don’t have any more. Check-in was terrible, she was the rudest unwelcoming person ever- we arrived a half hour aftwr check-in time and she acted like we’re a day early and they weren’t ready. Passed by the front desk later and asked for the wifi password and she was also so busy flirting with her boyfriend she couldn’t give it to us. The parking lot was maybe a quarter full, not sure why they had to be so rude ans not have enough towels.

We were denied room as our plane was delayed and our room had been aild to another customer. We weren’t offered an alternative hotel or transportation back to the airport.

Good condition

We never stayed here. They took our money with out us ever staying there. We booked a room after midnight and wanted to stay that same night. When we arrived at the hotel, they were all booked. They would not refund our money! Not a good experience! Very poor customer service! Not happy with Expedia at all!

Overall we liked this hotel. However, we found the pillows not very good and the bath towels way too small..they were more like hand towels. In addition, the free breakfast could be better with some healthier options and the butter actual butter. Yogurt machine was not working and I honestly hate yogurt coming out of a machine cause I really don’t know what I’m eating.