Sonesta Simply Suites Houston – NASA Clear Lake

bed was not so comfortable more like slightly aoft board.

We stayed here for one night on our fishing trip from Austin to Galveston. The suite with a separate living room offered decent space for the price, giving our furry kids enough room to relax. The kitchen was pretty basic, but enough to fix simple meals. Overall, not bad at all for a quick overnight stay.

Rooms were clean. Kitchen in the suite has essentials necessary. Convenient parking. Hardly interacted with staff, check in was quick and then didn’t see the staff till check out after the two days stay! Overall, good location and out of the congestion of Houston for our weekend event! Will definitely book if there’s another event close by this location.

We reserved two rooms and they both smelled like cigarettes and mold. Would not recommend at all

Room was in poor condition and mattresses were extremely well used and uncomfortable.

Very friendly staff and clean place.

There were roaches in our room! Was not happy about that. I was disappointed that I couldn’t use my personal Direct TV dongle because the television was locked on the in house cable and I couldn’t switch inputs. The bed was okay and the pillows were good. I will not go back.

I had a very clean room. This hotel is conveniently located various restaurants on Bay Area blvd.

Cleanliness of room. I liked that bathing toiletries were available. Parking area well lit. I suggest if you're planning on cooking bring your own pot/pans; eating dishes. Low water pressure in bathtub and Shower head clogged. Over a great stay. Highly recommend. Great location and area amenities

My stay was short

Room was clean and bed was very comfy. Parking was good and having the kitchenette was handy. Some of the bathroom fixtures were outdated but everything worked properly. Would stay here again.

It was a good place to stay. It was spacious. You’re definitely getting what you pay for. The room was clean and all but the bathrooms could use some remodeling. Other than that it was good!

Always had coffee available

The room was very outdated with ripped fabric on the chairs and rust stains on the side table. It looks like the place hasn’t been refurbished in years. There was also a roach in the kitchen sink and bathroom upon checking in.

This was a very clean hotel I liked it A lot!

This was a very clean hotel I liked it A lot!

Always had coffee available

Beautiful rooms, well maintained but I wanted to check in easily and was willing to pay an extra fee but no one communicate with me after they told me I could and wasn’t allowed to check in until 3:30pm

The room did not lock properly and they were able to walk in our room as they please due to the latch not working a huge safety hazard

Nickloas at the Front Desk was very Warm and Welcoming. Good Job Nicholas. Property was very clean and in a great location.

The rooms are clean and cheap. They match prices with pretty much any hotel out there. My best price was 50 bucks a night but they would probably go lower. There is a decent desk and small kitchenette with a fridge. If you an need extended stay type of place, this one is a great value. No breakfast but you can make your own in the room.

The rooms are clean and cheap. They match prices with pretty much any hotel out there. My best price was 50 bucks a night but they would probably go lower. There is a decent desk and small kitchenette with a fridge. If you an need extended stay type of place, this one is a great value. No breakfast but you can make your own in the room.

Unfortunately, our experience was not great. Room 223 has no working shower. I could not even bring it to management attention there was no one available.

Good job here nice great memories

No modern outlets. No USB ports, only old Cat 5 ports and phone jacks.

The air conditioner is very noisy, it's very hard to sleep

Room was clean and comfortable. But to my dislike it was too quite. A couple less pillows. TV at better angle for watching while in bed.

Room was clean and comfortable. But to my dislike it was too quite. A couple less pillows. TV at better angle for watching while in bed.

I reserved 1 room with two queen bed. When I arrived, the staff told me that they don't have the room, and their manager tried to contact me but there's no phone number (I don't know about that, at the very least you can email or send a message through Expedia). They gave me two options: 1. Take a room with a queen bed and a sofa pullout, and the manager said to offer me a $20 refund - or 2. Get a refund. After several hours of driving, of course I wasn't gonna search for another hotel on the spot. The sofa bed was horrible. I wasn't expecting it to be a real bed, but the pull-out bed is old and worn out. The mattress sags significantly in the middle and provides very poor support, making it uncomfortable to sleep on. On top of it, they charged me the original amount and offered no discount. It's a cheap hotel and location is great if you plan to visit the Space Center. I'm sure a solo business traveler would probably appreciate the small kitchen setup. But traveling as a family? The SLEEP part of it is the most important. The smelly chair and the poor sofa bed just made the experience really bad. I should have paid a little extra and look elsewhere. Would NOT recommend this place to anyone.

If you no longer allow guests under 21 to check in, please update the policy on your website. I double-checked it multiple times, and it clearly states that the minimum check-in age is 18. However, I was allowed to check in the first time, but when I came back another time, I was denied. This is very frustrating and confusing, especially since I relied on the information provided on your website.

The room smelled like mold curtains had mold all on them

The Dennys and McDonald's close to the hotel.. The room the ac didnt work in my kids room ..instead they had a fan ..there was no internet and drunks just walking around the grounds ....for what we paid it should had been 4 star hotel in fact it was a 2 star hotel .

I liked that it was a full suite The carpet was wet from the ac leaking, the room didn't have enough lights, the toilet didn't fully flush, there wasn't a vent in the shower.

No pool

No pool

The Dennys and McDonald's close to the hotel.. The room the ac didnt work in my kids room ..instead they had a fan ..there was no internet and drunks just walking around the grounds ....for what we paid it should had been 4 star hotel in fact it was a 2 star hotel .

I liked that it was a full suite The carpet was wet from the ac leaking, the room didn't have enough lights, the toilet didn't fully flush, there wasn't a vent in the shower.

The facility None

The facility None

The ac was out for half of my stay in I informed the night shift supervisor and

It was essentially a small apartment with all the comforts of home, including a complete kitchen with a full-sized refrigerator, dishwasher, stove, and a kitchen sink with garage disposal. The room was spacious and comfortable. I actually hated to leave.

All good

Pros

Great staff clean rooms good price

Great place super clean

✌

Very very clean

Which was not a problem either other then the room was rented on the 12th, and I was this is would take 3-7 business days to be credited to my account. It is now

Very convenient to visit NASA Jonson Space Center. Enough space and clean room, and well-equipped kitchen. Especially, very reasonable price.

overall good experience

Didn’t even let me check in lied on site said I can be 18 when I get there they say no you need to be 21

Disgusting, lamps, outer refrigerator not clean. Picture frame without picture. Only one chair. And ROACHES!

Asked for towels never got any, cleaning staff needs to be better

Other than that, this is one of the best budget, longish term hotels I e stayed at. The staff and guests are friendly and will go out of their way to help. The place is immaculate and clean, at least the rooms I've stayed in. I'll be back in October, so see you then.

No staff around hardly at all. I came to the location to sleep because I have no bed and wanted a good nights rest and the people above me kept me up all night and the motel didn’t even offer anything for this nuisance. The ran the floors all night and talking so loud

I am pursuing legal advice for my injuries sustained while fleeing. I opened the door and the room was pitch black and there was a male squatter in the room. I sustained injuries to my knee, arm, and had an anxiety attack in the parking lot. My sister had to come rescue me. Woke up this morning bruised and sore from the fall. The staff was unhelpful and Expedia’s only remedy was to refund me my money, not attempt to secure me a safe place to stay .

The only reason why I

Awful place to stay. Roaches crawling in the beds and all over the bathrooms. Very poverty place. Management knew this was an existing issue! Friendly staff. But roaches all over the rooms.

The room is cold so if you need a cold room this is perfect, 10/10.

Clean and quiet

1. Upon arrival, they gave us a room key to a room that was already occupied. We entered a room with a full gaming setup and monitor in pitch black darkness, smelled of cannabis, and a person in the room. When we returned to reception to tell them the issue, the staff seemed unphased and unapologetic about the incident. This deeply eroded our trust in the safety and security of our stay. 2. The rooms were unclean with miscellaneous stains everywhere and a weird smell. My skin started having an allergic reaction to something in the room and turned red and blotchy. 3. The toilet was not working and did not flush. Unfortunately given that this was Labor Day weekend and late night, we could not get a new room or find alternative accommodations for what was supposed to be a relaxing an enjoyable weekend. We had to make due and ended up buying sheets at Ross as bedding because we did not trust the cleanliness of the place. Finally, to have management deny us a refund for this level of an experience was completely shocking (a working toilet was obviously asking for too much). Please do yourself and your loved a favor and avoid this place at all cost.

It was alright. Dated but clean. Like the name states. Simple.

Just what I need. Thank you.

Buenisimo limpio

A/C was so loud my husband couldn't sleep and it wasn't cooling very good. It was during a time of 100 degree days but the little a/c couldn't keep up enough for 2 rooms (living and bedroom) A little fan was already in the room but it wasn't real effective either.

The quality of your room along with the amenities & value surpasses all other properties in this area.

The amenities are great in their hotel. Especially the kitchen area.

Great place

The staff was outstanding. They took care of all my needs. The issue was they had a roach problem. The second to last day of my stay they came and told me they were going to treat for roaches. I don’t know if I’ll stay there again.

I've been displaced since May..living in a different hotel. Coming to Sonesta for a couple of days is rest for me and to get away from the snoring bears I'm staying with. Sonesta is a very quiet place to decompress. And cook..I probably saved 100 that I usually spend a week having to eat out by being able to cook. I love coming here. Everyone one is friendly and there is easy access to restaurants and stores. I highly recommend.

Staffwas nice. Had everything you need for a last minute get a way. Will return

Some of the lamps were not working , air conditioning didn’t cool and shower drain stopper would not stay open allowing the water to drain down. Other than that I love the stay and will continue to look forward on staying there in the future.

The layout was perfect perfect perfect!

This time was not good. Found a roach in the room then one remote was missing then the other one didn't work. It was hot in the room. The lock didn't work.

Cleanest hotel I've been to in a while.

Very nice extended stay hotel. Very quiet area. Would definitely recommend for the amenities and affordable rates.

Extremely clean and staff are so patient and helpful!!

Very nice staff and convenient location just was upset by the Roaches in the room.

Great place to stay and always friendly

The air conditioning could have been better

Everything was nice and clean

En la suite con Sofá Cama este último no prestaba las condiciones para ser usado. Nos cambiaron de habitación. El prechequeo de calidad debe ser implementado urgente antes de asignar una habitación.

As usual, the staff at the Sonesta Clear Lake are amazing. They were able to accommodate an early check in for me. Since this was a business trip, my coworker and I needed to meet in the room to work. Staff found an extra office chair for us. The only complaint is the wifi. I’m a Sonesta Rewards member, and there used to be high speed internet for program members. Management changed and the wifi is throttled. This created a significant challenge for my coworker and I. I’ll be back in a couple of months.

This place is great..nice outside inside atmosphere. Smelled great. Kitchen just big enough. Property well maintained. It's quiet..peaceful zen.I would highly recommend. I've been displaced from my house for 3 months. Living in Hotels...this stay was a treat.

Nice and clean

Room was decent but there wasn’t a hair dryer or cutting board in the room. Two essentials I needed for my stay. Fridge was super cold so that’s a plus. There’s no usb-c plug so that was a bummer. I had to run and bought me a block to charge my phone

👍👍

perfect

Muy buena ubicación

Dirty

Hotel get recently remodeled and painted. Amenities also get upgraded and in whole hotel is now best option to select to long stay in Houston

Nice !!

Enjoy my stay , very clean and staff were very polite.

The lights in bedroom did not work properly. To get the bedside lamps on you had to have the overhead light on. Also the ice machine did not work,

If you work remote, would recommend somewhere else bc the WiFi in the rooms is not good, but other than that I was great place.

Super friendly staff. Clean and quiet. Gym is very accommodating.

Cleanliness and friendly staff

I had to move twice. First time, walked into room and it smelled like a Marlboro cigarette. Then was moved to second room that when I walked into bathroom to shower… roaches in Tub and walls. Lastly, there seems to not be a maid service either. Just very poorly run.

Sonesta Suites in Clearlake Texas provides very good accommodation and the staff is very helpful and friendly.

Enjoyed this hotel! Great place to stay!

We had a good stay here. It is in a safe neighborhood. The room was clean, but could use some updates. The room is air conditioned and the King suite we stayed in was roomy and comfortable. Parking is available on sight at no charge. My biggest complaint is there was no pool!! The staff was very friendly and always willing to help!

Been staying in major hotel chains and just so far Sonnesta is on of the best.

This location works great for business travel. It has everything needed as a functional space and has the tools needed to prepare meals, which saves a lot of money. The beds are fine and there were plenty of towels and a small bottle of dish soap. It was quiet and, as a solo female traveler, I felt safe on the property. The outside is well lit. It is very close to Kroger and Walgreens, as well as several restaurants. The staff were very friendly. I would definitely stay here again.

The room 102 was cleaned but had a smell and the ac had a noise when it clicked on...

Great place to stay for work for the week.

Absolutely love this hotel! I've stayed in many hotel around Houston and this hotel really feels like home away from home. Very clean, kind staff, and great studio like room. Thank you for having us! We will be back soon.

I love this hotel!!

It is an extended stay property with a kitchenette area and they had roaches.

However, there were a couple of downsides. For a two-room suite, having only two chairs at the dining table felt insufficient for our family. Additionally, we were a bit unlucky with some noise. On both days, there was a loud sound coming from the bathroom, which sounded like a vacuum or some other machinery. The timing was unpredictable: it started right after we arrived in the afternoon and kept buzzing until 9:30 PM, and it started humming again the next morning. Overall, it is a very nice place, but the noise in the bathroom was a bit bothersome.

A so-so place to stay. It was a little dated and the beds were low quality and not comfortable. Overall, its an affordable place with a clean room. No frills but not much to complain about. 3 stars.

Terrible place to stay. Full of pot heads and smells horrible all over the place. Do not recommend, will not ever step foot on this place.

I wouldn’t recommend unless you’re ok sleeping in a room infested with fleas.

Room has that cheap hotel smell. (You know I'm talking about). Could have definitely been cleaner. Random hair here and there. Older style. Get what you pay for. I question the cleanliness of the beds just looking at the surroundings.

Lg bathroom with tub. Comfortable bed. Great location, Close to family and friends ❤️

Room had a smell, no help from room services, toilet too short(hurt my knees),remotes were dead.we stayed 5 days,regretted it. 👎👎👎

We stayed for 4days/3nights. It was a nice stay. Great price. I would recommend

The room looks ok and organized, I like the mini kitchen and kitchen amenities, just need to clean more thoroughly, the countertop, the floor, and the refrigerator too. The phone doesn’t work, AC works well, the bathroom is clean, towel rack hanger came off and no hair dryer probably have to ask the front desk. During summer, it’s high 90ish degrees, it’s so hot and humid I’m a little disappointed the hotel doesn’t provide water bottle to the customer, If you want to buy one, you have to pay in cash of $2.00 no option. But the front desk offer us a bottle anyway since we didn’t carry cash. Thank you

Very close to Nasa. Don't have breakfast, otherwise it's a very convenient place to stay

Hf

I reserved my stay on Hotels.com. I was going to pay at the property. I had an old card on there. I received an email rhe day I was supposed to check in that I needed to update my payment information. The message said I had until 22:09 pm…which by my calculation of military time is 10:09 pm…or my room would be canceled. I did so at 4:24 pm and received the email confirmation. I arrived at the hotel at just after 8 pm and they had canceled my reservation. Canceled. My. Reservation. Canceled it earlier than what was supposed to be canceled. They didn’t have any rooms. And I feel that being that it was the July 4th weekend, and others were going for double what I reserved on Hotels.com, I think they deliberately canceled it earlier to get more from another customer.