Sonesta Simply Suites Houston CityCentre I-10 West

No sales or preparation of food by the hotel. You have to cook yourself or purchase near by.q

Noisey air conditioning

Regular, clean rooms,

They were friendly!

The front desk staff was wonderful…

I liked having a full kitchen stocked with cookware, flatware, plates, etc. The loction was excellent for me as the business i was conducting was nearby. Nice area, also

Perfect location to event. No healthy snacks, fruits, salad or tea at the 24 hour station. No breakfast

Perfect location to event. No healthy snacks, fruits, salad or tea at the 24 hour station. No breakfast

The room was big. The location was great. It was close to restaurants and to City Center.

The staff were really nice and the place very comfortable

Smell funny , coffee pot didnt work, upstairs guests were moving furniture all nite or something.

Smell funny , coffee pot didnt work, upstairs guests were moving furniture all nite or something.

The garbage disposal in the kitchen sink was non-functional however didn’t really affect me as I did minimal cooking. I reported it upon checkout. The air conditioning unit was finicky however it was “adequate”.

Overall good seemed to be advertised as nicer, however if you're staying for a long time then it is good.

Quiet

Great

I was attending a conference and needed a clean safe place to lodge. Sonesta was great.

n/a

Nice stay

Good

Here are a few things you should know before booking: No AC in the bedroom. There is only a vent from the AC in the living room, and it does not cool the bedroom very well. The gym was out of service for 5 days. We were repeatedly told that the problem would be fixed, but it remained unavailable for most of our stay. Security was a concern. The side entrance leading to the outdoor grill area was sometimes left open, with the door held open by the doormat. All kinds of people were coming and going. This did not feel safe, especially because someone could knock on your door and you might assume they were from the front desk. The outdoor grill area was not clean. People were using the grills without cleaning up afterward, and it did not appear that anyone was regularly cleaning the area. The toilet has very little water pressure. You may want to keep a plunger handy. Be careful about the room you are assigned. They may place you in a handicap-accessible room on the first floor, even if that is not the type of room you booked through Hotels.com. Make sure you check your room before settling in. The one major positive is the location. It is within walking distance of CityCentre and several nice restaurants and other places to visit.

The room has a strong smoke smell and something else I could figure out . It was black ants all in the restroom.

Clientele and they never cleaned in an entire week

The fitness center was out of order with no idea when it would be fixed. I was not notified of this upon checking in. Rooms are cleaned only once a week, which is completely unheard of. The toilet kept running.

Clean room and good location

The people that run the hotel are very nice. The property is a bit dated. Appliances are noisy and walls are thin. Thanks

Showing its age. Room smelled like old smoke.

Location I wish it had free breakfast

Location I wish it had free breakfast

Exactly what I needed.

Staff very friendly and willing to help! AC unit would leak at times.

I think we should have paid more and stayed somewhere else. Not really what we were looking for.

Staff very friendly and willing to help! AC unit would leak at times.

The rooms smell really foul.

Old, worn rooms. Musty smell.

The rooms smell really foul.

Old, worn rooms. Musty smell.

There was no availability for the basic things like toothpaste , handwash in washrooms, and also no dishcleaning detergents

There was no availability for the basic things like toothpaste , handwash in washrooms, and also no dishcleaning detergents

I loved how modern the room looked with the little kitchen and how it was real close to all the good stuff in town staff was very friendly and helpful Tv bugged out for a little bit might’ve just had to do with the weather

Don't want to come back!!

wonderful hotel

Good suiit

Update all rooms.

Very friendly staff. Room was clean but the facilities were not in the best shape; for example, cracked and peeling paint all over the place. Great value for the price, though!

Everything good.

Nothing

Stayed for one night. Room was clean. Check in/out process was effortless. The coffee in the morning was suprising great.

Clean room and staff.

Found small pieces of trash on the floor in my room - crumbs, straw wrapper, styrofoam pieces.

Second room the toilet wouldn't flush. Third room no ac working. Finally good with fourth room.

This is a very dirty hotel. Mold on the walls, paint coming off, and the toilet didn’t flush. Do not stay here

Clean fresh and comfortable

Very dirty room

There was a mini kitchen and Ms. PATEL was very kind and friendly.

When we got in the floor was very slippery.. like someone tried to mop up oil with dirty mop water.. it was gross. 0/10.

Good area

The property is in need of significant upgrades. The shower was particularly disappointing—most of the water flowed down from the faucet instead of the showerhead, making it difficult to use properly. The refrigerator was functional but clearly outdated and in need of replacement. Another downside was the TV service, which relies on satellite, so it stopped working entirely during rainy weather. Overall, the stay was let down by these maintenance and amenity issues.

Not so great. Room smelled like mold and hotel was generally very dirty.

Accessibility, easy to get in and out away from freeway traffic, clean room and facilty, and lastly friendly staff all contributed to a comfortable short stay. Oh did I mentioned the weekend rate was nearly 50% that of nearby competitors, Incredible! ☆☆☆☆☆

The room was clean and looked like the picture but there was a very unpleasant smell of mold or something coming from the air conditioner. The location is convenient and the price was great. It appears that they may be in the midst of renovating so that may have had something to do with the smell but it was really bad. I ended up checking out early and lost money but I just couldn't take it.

Very clean and comfortable. A little dated but expected for price. Would stay again!

Staff wasn’t around at checkin stood at desk ringing bell 10 minutes no show. Called property phone young lady appeared. At checkout Rang bell 5 minutes clerk finally showed wanted printed bill he seemed confused how and why I wanted receipt

Room was large. Coffee offered in the lobby is horrible. Vary basic hotel, room is only cleaned after checkout. Trash stacks up outside the door to the covered patio daily. Ok for a very short stay but not for a week.

Dirty underwear in the room and used soap in the shower. No room change. No housekeeping over 4 days despite multiple requests. Stay elsewhere.

Comfortable and great location

Room was clean and kitchen was clean and everything was there to cook with. The only thing I had a problem with was the toilet, it was very short. Everything else was fine and the staff was nice and friendly.

Perfect spot in Houston

I arrived/check in almost at 12 and when I received the room the walls were so thin that I had to sleep listening to the couple next room argue all night. And top of that I the only thing that was separating the rooms was a door! The mattress was the worst and even the bedsheets smelled so bad. I didn’t talk to anyone because I arrived late almost 12am I was exhausted

Decent price for the area.

Clean room.

Overall the room was good for the price however my particular room was slightly outdated in my opinion. Some of the furniture was peeled and the smell in the room was odd. There is a heavy presence of animals and people definitely live here so not sure if this is a shelter of some sort also doubling as a hotel. Staff was great.

It was affordable

The location was great and the staff lovely. However the rooms were only cleaned once a week and the kitchen area was falling apart.

Very good

Was woken up at 11:30 from yelling in the hallway. Then 12:30 from more yelling followed by over 2 hours of police activity right outside my room. Did not fall back to sleep after 3. Dog poop on the hallway walls in the morning. Room phone not working so couldn’t call the front desk.

The property appears to be a little older and in need of some maintenance. However, the staff was very friendly.

Clean

Clean room and nice staff

Loved it was a quick walk to city centre.

All staff interactions were pleasant, above and beyond in fact. Very large and tidy suite. Non-smoking as advertised. Neighborhood is very well maintained and feels safe.Great shower pressure and tub drains well. Nice reclining chair. Great room darkening curtains. Very good wi-fi. Laundry room major bonus with many machines. My fridge was older and loud when running. Would definitely seek this place out again. Plus, The Pit BBQ is walking distance.

Great room and ideal location.

Very clean room nice night life in the area great ramen place little walk away highly recommended

Staff was great. Nice shopping within walking distance.

Good place to stay cheap in Houston

The staff was courteous but the hotel is a little older. Everything was clean but just not quite what I expected.

The staff was absolutely amazing! My room was super clean and comfortable. I will stay again.

Amazing staff and closes to great activities.

Friendly and happy staff, room in satisfactory condition.

Clean room, nice staff, and absolutely loved the snack bar

Room was clean, nice size and had everything you may need available.

I had a good stay and the room was quiet.

Staff

Room was very clean and all the amenities we needed. We loved the laundry room and how close it was to all the great restaurants without being on the freeway. We will be staying there again for a week while in Houston. Plenty of room, great price.

The front desk lady when beyond helping me ❤️

Clean room, polite staff, effective and efficient maintenance

The only issue was the loud noise of the fridge at night and also the fact that the fan, even if off, was at times just switching on and making extra noise. This would happen also at night. I am lucky I am deep sleeper, but for people with light sleep, this could be an issue

amenities

The room was clean, but I found hair in the sink. The hotel carpet was dirty, the walls needed to be painted, and the overall appearance was that it looked like a very cheap old hotel.

Good staff this like a good getaway for anybody from every baccGround .

Quick and easy

Free coffee in every room & the lobby. The are remodeling but it was not a problem. No noise very quiet.

nice and clean

The best spot

Cool staff. Amenities were clean. Location was great

Room stinked really bad. Mold all on the walls. I asked for a different room and the new room had hair all in the tub. I originally was supposed to stay two nights and didn’t even make it through my first night. I just went to a different hotel. Still waiting on my deposit to come back to my account.

It just wasn’t what I had in mind

It’s cool

The room was clean and well stocked.

The biggest thing was air con was only in living srea not in bedroom Other than that it was A ok

The room was clean and spacious.

The entire facility seems tired. Carpets stained, baseboards missing strong smells. My shoes stuck to the bathroom floor

Decent breakfast

Just really good experience.

AC was okay but noisy. The halls are missing the baseboards and it just didn't feel very clean.

Fast friendly clean

Room was good. They are repainting the common areas so you may have to avoid some areas.

Very nice hotel and area for the price

Clean and the whole place seems to in the middle of renovations. Some parts are dated. But otherwise clean and safe.

The room was very clean and the staff was very friendly.