Sleep Inn & Suites Houston Westchase - Little Saigon

The elevator being out and being on the 3rd floor was no fun all especially having an elderly person with us

Staff was great, location convenient only issue was that elevator was not operating.

Being in the 3rd floor without the elevator was not fun especially with an elderly person

Nice and clean hotel. Friendly and helpful staff. Convenience to Vietnamese town and Chinatown. Lots of restaurant and activities nearby.

Great!

The AC sucked. And the room smelled terrible

The room overall is nice. Just that, the clothset only has one hanger. The restroom faucet was very short and is a little hard to access water and clean with your hand with soup. The TV only has direct TV and cannot access to youTube to connect with your phone. The breakfast don't have any salt/pepper and not even any pocket. The banana got a huge cut entirely also open half the banana was at the basket where it turn to another side looks new.

I booked 5 days total and elevator was out of service for the remaining 4 days. No protein or meats for breakfast. It’s an ok hotel for the price.

N/A

Hotel was clean and nice and in a good location

It was a great stay

Amazing

Clean

It was clean and comfortable The person next door was always banging on the wall you could here people walking upstairs it wasn’t so good to enjoy your sleep apart from that it was fine

The room has a smell probably from the carpet, the front desk took me to see a room downstairs and I asked him if I can see the room upstairs as well he declined that he won’t do it that the rooms are the same. Called me on the room phone the next day that I am suppose to check out told him I booked 2 nights and not one, he asked me to come down and I did only for him to find out it was his mistake that he didn’t check well, he just said ok you can go with no apology.

Coffee

Great place to stayi Will bring myself back to this hotel..

Had 1 night stay Sunday, room was nice for the price. Breakfast just consisted of cereal, bagels/bread, yogurt, bananas, oranges, and 2 waffle makers, 1 was in shape of TX which was cute. Juice station was oj & apple iirc. There were signs about eggs but seems like the hot breakfast was Saturday/Sunday only or so. The elevator was very loud coming down lol like Disney's Tower of Terror lolol

Breakfast was horrible

The breakfast selection wasn’t very great. The elevator seemed like it wanted to quit… it made this loud noise when in operation and the walls are thin so I could here my neighbors and my tv, microwave, and fridge stopped working the second night which was fine bc I was tired and wanted to get some sleep. There was no pool.

Everything. Nothing not to like

Overall okay experience although did ask front desk to clean restroom and told me to wait for house keeping to clean the restroom. Also had no air vent in restroom.

Breakfast was the not up to par ! Property management at are running with bare minimum standards.

Spacious room, spacious bathroom, good beds Outside noise

Perfect.

Nothing very rude customer service Everything

Lovely location there was a roach in the room I stayed.

Choice of breakfast but we understand it you get what you pay for

Great parking. The microwave didn’t work within my room, so I used the microwave in the dining/common area downstairs during breakfast. A staff member tells me to use the microwave within my room. I informed him that the microwave didn't work within my room, and since im a paying guest, Im using the microwave located within the common/ dining area. Staff wasn't so friendly and didn't care that amenities were not working within my room.

Lamps and chairs where a bit dirty.

The free breakfast The rooms were nasty and there was food leftover in the fridge, phone didn't work. Was charged to another room but the AC didn't work and the room wasn't clean. I was upgraded because I was going to leave. The upgrade was clean and AC worked but I certainly settled with this property the shower tile was cracked. Elevators are nasty, hallways stink

Great

Decent and convenient location. Close to beltway 8. Our room was very humid. I know it’s Houston, but it just felt damp all the time. The floors at breakfast were sticky all the time, and the coffee was lukewarm.

The bed sheets has stained on them that you can’t see with your naked eyes and if you use an ultraviolet light you could see how dirty and stained it is.

Clean room, staff friendly

Everything was clean, staff was nice, parking lot was clean

Everything meet my expectations

They charged a deposit that took over a week to return which I was told would be done instantly. They lied.

The hotel was well maintained, clean room, clean, bathroom, and overall in fairly good shape. The AC in the room was a bit noisy rattled quite a bit, but just very minor. Only complaint was Neighbor in room next-door was very loud, with music bumping until 2 AM. At 2:30 doors were slamming, and it was quite annoying.

It was clean, in a good area, not too noisy ; not hard to access and the staff were nice! The room had a weird smell. It wasnt dirty but the smell was very off putting. The best way I can describe it is like feet.

Room and elevator ordor

Great deal for the weekend compared to others nearby. Not a Hilton, but definitely worth what we paid. Nice beds , nice management, breakfast could stay open a little longer.

The area it was in was good, and the breakfast was good. Something of mines was throwed away by accident, and when I asked the front desk if they could reimburse me for my item, a bunch of excuses was made instead of accommodating me for my missing item.

However, the receptionist did not welcome us or engage in any basic conversation. He should be trained on how to properly greet and interact with guests. Additionally, his appearance was not professional, and his outfit was not clean.

The staff was very rude to my fiance. Very rude to the point where a situation was escalated and police were almost called.

This was my second time staying at this property and there was a huge stain on the side of the mattress. I said something to the front desk person when I checked out and he tried to say it wasn’t a stain. I included a photo. Maybe I’m wrong.

It smelled the elevator broke down, their was drunks in the hall way being loud

new and clean no scramble eggs on breakfast menu

Very clean and comfortable! N/A

I enjoyed the quiet ? and clean atmosphere N/A

good place to stay in Houston

Everything meet my needs

Trash

The room did not have daily cleaning service. The room was good but the garbage can was not emptied before our arrival.

Need some cleanliness

I Always have a problem with the beds being too hard so I take almost every comforter I own to put on the bad BUT not this time the bed was great!!!!. I will stay there again

Room was clean. Overall environment is questionable

Yes

Clean

Establishment was clean, the breakfast was good and it was quiet.

Yes

Check in was fine. The issue I had was a red stain

Great place

Nice and affordable

heater was very noisy. i left some electronics in the room and management refused to get it back to me, even if i offered to pay for the shipping cost.

the electric outlets in the room need to be replaced - cannot insert the laptop cord into the plug! the shower head was old and rusted. the breakfast was just bagels and muffins and cereal and waffles, with juice and coffee; no scrambled eggs and bacon at this place

Nice, convenient, spacious facility with friendly and helpful staff. Thanks

Had to pay a hundred dollar deposit, wish app would of stated this what IF I DIDNT HAVE. TIMES ARE HARD. EVERYONE AINT GOT 100 FOR DEPOSIT.

Only two things I want to tell for being better. The first is the condition of the floor in the room. There is a weak spot. The second is the breakfast. I think they need to prepare it just on time based on the print out in front of restaurant.

Room clean, quiet,

Nice spacious room with friendly and helpful staff! Thanks.

I really loved the front desk gentleman very kind on checkin day on Sunday afternoon 01/04/2026. Thanks! Beautiful clean peaceful location at this hotel. I will be back soon! I loved breakfast food and the room has microwave plus mini refrigerator. Shout out! Hotels.com customer service for helping me reschedule my dates at the Sleep Inn Hotels-Westchade, Houston TX

Nice and clean facilities. Easy check in.

Power was out for half day. The only hot breakfast is make it yourself waffle and bagel.

Bed was really really comfortable and breakfast was very good enjoyed my last minute stay

Staff was very helpful and worked alone in morning so breakfast was late, electric box for extra charging did not work, other than that enjoyed room, went to gym, no cups for water, bed was very comfortable, had only shower had to watch the floor unwise get all wet!

It’s was okay

It was not good we found red bad in the room.

Found a stain on Bed sheet . The bathroom is kind of old

Dirty bed sheet, blanket, toilet wiggle. Dirty bathtub and rust. Dirty ac unit and dust. Ref weren’t work well. Door won’t secure

Water pressure is weak. Total

The staff needs training in customer service and courtesy. And learn to be cordial.

Staff sucks no customer service

Too much noise

The room and bathroom were clean, I had to book the room at the last minute and the staff was quick and friendly. Breakfast bar was delicious!

Great

Our stay here was pretty good! Staff was attentive, rooms were clean, breakfast could have a bit more since it was just waffles, bagels, yogurt, cereal, and some muffins (Recommend being there early to get eggs and sausage). Location was nice and there’s plenty of parking. They have an elevator and a stairway. Definitely would recommend checking this place out if you’re trying to stay in the area or trying to find a good budget hotel!

Yes the rooms are well kept and the staff very courteous

Very impressive hotel, very clean

It’s nice property

.

The room was great, bed was comfortable. Staff was great.

There are ROACHES in the room and it smells horrible in the lobby, hall, and room

Great service

Everything is above standard

I was never able to check in. The representative was very rude.

Nice and clean.

Friendly and professional staff and clean rooms. Breakfast was extremely minimal.

👍

Late checked in, asked the front desk if i could do late check out at 12noon he said its ok. The morning comes, 11am front desk calling. Made him aware i checked in late and i am checkinf out at 12noon. As per rude front desk " it dont matter if u check in late but check out is 11" i made him aware that i informed the front desk last night and he is ok. So idk why in the world they dont communicate for the the guest who is doing a late check out. After that 20 mins later housekeeping trying to open the door and im glad i had my bolt on. They were knocking like its passed 12 noon. So i wont use this again. Rude, inconsiderate and rushing and its not even 12 noon as we talked about.

It is an ideal hotel for a budget traveler. It used to be way better before but it looks like its condition is going down. Staff are nice!

Management was ruse didnt give deposit back cause i had guest over. The rooms had an awful smell to them, there were food utensils underneath the mattresses. Stay was just horrible.

A nice, tidy hotel near Little Saigon and Chinatown in the Houston area

Clean room, nice front desk attendant, ok breakfast.

Awesome stay

It’s great and quiet. Room is clean and the bed is very comfortable. The price for 1 night with my AARP discount was very good. The only issue is that you hear car alarms going off randomly. Other than that it’s a great place to stay for the price.

The room looks clean, the vent is rusted and the rust keeps falling on the toilet. There is no drinking water in the hotel, not even for breakfast. Water bottle is $2 at the hotel. But there is a gas station convenient store next door.

as i stated it was the management of the hotel i arrive around 11 am he said he'd see if a room was available however he kept contemplating on my email i kept telling him my email without my name in it its my email i showed him the confirmation number i yold him who i was once again then he says not to yell i said i tho you couldn't hear me he said i have no room right now without checking then he ten minutes later mentioned ge had a room but itll be 25 for it i said im ok with waiting my son sat into the lobby with me he ask my son can i help you my son said i don't need help he said because youre staring at ne they had word he rild my son he went to vietnam a manager really saying that to paying customers because you didn't mention 25at first but mad because i choose to wait smh

Closed to where I want to be. Convient and nice staffs

Staff was helpful and place was very clean and accommodating to my small dog

Good

It was a nice place where I can take a rest with clean room and convinience.

Good

Thr smell pf some chemicals in the room was so annoying.

Clean

Great stay!!! The room was clean and new

Too close to a gas station

No room noise insulation. You can hear people from the next room talking and also the walking noise from the level above you. Poor choice of breakfast with only pancakes and cereal. The AC was loud. It was on and off during the night.

First room, ac was leaking water on floor. Told guy at desk and they got us another room asap. The breakfast was really good besides the sausage and eggs. The waffles were really good. Rooms stayed cold and beds were nice.

Good