Sleep Inn & Suites Houston Westchase - Little Saigon

No one ever at the front desk. Rooms are not sound proof at all. Carpet is sticky and black.

Very good

Exceptional

My bed sheets and pillow cases were dirty; other than that, the place was a great value.

Clean ...clean and clean !!!

Just be on time breakfast because they will start taking it apart 20 minutes before time and they don’t leave out nothing so if it ends at 10am and you get there at 9:45 there’s nothing

The property was clean, good breakfast and great location The room had a unusual smell like humidity

What I like on this hotel is affordarble and near to the asian markets. What I don’t like cleanliness is not maintained, there is a smell on the elevator and room that you can’t explain.

The staff are extremely down to Earth, relatable, and understanding of how life can be for those who have to live "the hotel life" It seems like your staff is overworking by choice or determination, but it speaks more for their work ethic and tenacity. I say this because I would have a more frantic sense of being if I was expected to simultaneously tend to the front desk and breakfast services, both of which continued functioning flawlessly despite the one man workforce. But that's more of a comment than a critique, if I had to pick that I'd say the ventilation fan in the bathroom not working, if there was one. Great hotel.

Exceptional

That there wasn't ample parking for handicap in the front of the building

Staff and service was great That there wasn't ample parking for handicap in the front of the building

Superb

We traveled from Corpus Christi and it was at a gd location, close by the area of the purpose for our visit. Upon our late arrival, the clerk was VERY friendly and upgraded our rm for free to accommodate my disability with a walk in shower which was very HELPFUL for me. Didn’t really have any dislikes about the property, the only minor issue was the fridge in our room didn’t cool up to well but it was only a 1 night visit so wasn’t too big of a issue for us.

We traveled from Corpus Christi and it was at a gd location, close by the area of the purpose for our visit. Upon our late arrival, the clerk was VERY friendly and upgraded our rm for free to accommodate my disability with a walk in shower which was very HELPFUL for me. Didn’t really have any dislikes about the property, the only minor issue was the fridge in our room didn’t cool up to well but it was only a 1 night visit so wasn’t too big of a issue for us.

Passable

The room was sparse but clean. Although they did not service the room while we were there they did refresh the towels everyday. We received a 1st floor room which was ideal since the elevators were not working. Although not an amazing hotel we would stay again. The parking was easy.

Very good

Passable

Good

Relax

Superb

Loud. Can hear dog barking 2am

Exceptional

It was clean, comfortable. Loud. Can hear dog barking 2am

Exceptional

Very disappointed with this hotel. Very bad quality breakfast . The food and coffee were cold . And the staff did not refill the food.

It is a good and safe place for resting.

Elevator was broken for our entire 8-night stay and never got fixed. Funny thing is the elevator was broken our last year’s stay as well. Terrible sound insulation, we could hear noise and conversation from the next room and room above.

He got upset and told me to speak politely before storming away in his sandals, which was ironic considering how me and my friend were trying to explain to him the reason behind extra food— spoiler alert, nothing was wasted, we ate it all.

I had everything I needed for my stay. Very clean room and fitness center. I will definitely stay there again and recommend someone else to do the same!

Elevator does not work and room smells like cigarettes

Decent place to stay

They put me on a high floor, as they finished checking me in, he is like btw elevator don’t work, looks of it hasn’t worked in a while. I was like that should’ve been mentioned on Expedia. His response “it’s on website” it’s not on their website also I didn’t book from their site.

The elevator being out and being on the 3rd floor was no fun all especially having an elderly person with us

Staff was great, location convenient only issue was that elevator was not operating.

Being in the 3rd floor without the elevator was not fun especially with an elderly person

Nice and clean hotel. Friendly and helpful staff. Convenience to Vietnamese town and Chinatown. Lots of restaurant and activities nearby.

Great!

The AC sucked. And the room smelled terrible

The room overall is nice. Just that, the clothset only has one hanger. The restroom faucet was very short and is a little hard to access water and clean with your hand with soup. The TV only has direct TV and cannot access to youTube to connect with your phone. The breakfast don't have any salt/pepper and not even any pocket. The banana got a huge cut entirely also open half the banana was at the basket where it turn to another side looks new.

I booked 5 days total and elevator was out of service for the remaining 4 days. No protein or meats for breakfast. It’s an ok hotel for the price.

Hotel was clean and nice and in a good location

It was a great stay

Amazing

Clean

The room has a smell probably from the carpet, the front desk took me to see a room downstairs and I asked him if I can see the room upstairs as well he declined that he won’t do it that the rooms are the same. Called me on the room phone the next day that I am suppose to check out told him I booked 2 nights and not one, he asked me to come down and I did only for him to find out it was his mistake that he didn’t check well, he just said ok you can go with no apology.

Coffee

Great place to stayi Will bring myself back to this hotel..

Had 1 night stay Sunday, room was nice for the price. Breakfast just consisted of cereal, bagels/bread, yogurt, bananas, oranges, and 2 waffle makers, 1 was in shape of TX which was cute. Juice station was oj & apple iirc. There were signs about eggs but seems like the hot breakfast was Saturday/Sunday only or so. The elevator was very loud coming down lol like Disney's Tower of Terror lolol

Breakfast was horrible

Overall okay experience although did ask front desk to clean restroom and told me to wait for house keeping to clean the restroom. Also had no air vent in restroom.

Breakfast was the not up to par ! Property management at are running with bare minimum standards.

Perfect.

Lovely location there was a roach in the room I stayed.

Great

The bed sheets has stained on them that you can’t see with your naked eyes and if you use an ultraviolet light you could see how dirty and stained it is.

Clean room, staff friendly

Everything was clean, staff was nice, parking lot was clean

The hotel was well maintained, clean room, clean, bathroom, and overall in fairly good shape. The AC in the room was a bit noisy rattled quite a bit, but just very minor. Only complaint was Neighbor in room next-door was very loud, with music bumping until 2 AM. At 2:30 doors were slamming, and it was quite annoying.

Room and elevator ordor

However, the receptionist did not welcome us or engage in any basic conversation. He should be trained on how to properly greet and interact with guests. Additionally, his appearance was not professional, and his outfit was not clean.

This was my second time staying at this property and there was a huge stain on the side of the mattress. I said something to the front desk person when I checked out and he tried to say it wasn’t a stain. I included a photo. Maybe I’m wrong.

It smelled the elevator broke down, their was drunks in the hall way being loud

good place to stay in Houston

Everything meet my needs

Trash

The room did not have daily cleaning service. The room was good but the garbage can was not emptied before our arrival.

Need some cleanliness

I Always have a problem with the beds being too hard so I take almost every comforter I own to put on the bad BUT not this time the bed was great!!!!. I will stay there again

Room was clean. Overall environment is questionable

Yes

Clean

Establishment was clean, the breakfast was good and it was quiet.

Yes

Check in was fine. The issue I had was a red stain

Great place

Nice and affordable

heater was very noisy. i left some electronics in the room and management refused to get it back to me, even if i offered to pay for the shipping cost.

the electric outlets in the room need to be replaced - cannot insert the laptop cord into the plug! the shower head was old and rusted. the breakfast was just bagels and muffins and cereal and waffles, with juice and coffee; no scrambled eggs and bacon at this place

Nice, convenient, spacious facility with friendly and helpful staff. Thanks

Had to pay a hundred dollar deposit, wish app would of stated this what IF I DIDNT HAVE. TIMES ARE HARD. EVERYONE AINT GOT 100 FOR DEPOSIT.

Only two things I want to tell for being better. The first is the condition of the floor in the room. There is a weak spot. The second is the breakfast. I think they need to prepare it just on time based on the print out in front of restaurant.

Room clean, quiet,

Nice spacious room with friendly and helpful staff! Thanks.

I really loved the front desk gentleman very kind on checkin day on Sunday afternoon 01/04/2026. Thanks! Beautiful clean peaceful location at this hotel. I will be back soon! I loved breakfast food and the room has microwave plus mini refrigerator. Shout out! Hotels.com customer service for helping me reschedule my dates at the Sleep Inn Hotels-Westchade, Houston TX

Nice and clean facilities. Easy check in.

Power was out for half day. The only hot breakfast is make it yourself waffle and bagel.

Bed was really really comfortable and breakfast was very good enjoyed my last minute stay

Staff was very helpful and worked alone in morning so breakfast was late, electric box for extra charging did not work, other than that enjoyed room, went to gym, no cups for water, bed was very comfortable, had only shower had to watch the floor unwise get all wet!

It’s was okay

It was not good we found red bad in the room.

Found a stain on Bed sheet . The bathroom is kind of old

Dirty bed sheet, blanket, toilet wiggle. Dirty bathtub and rust. Dirty ac unit and dust. Ref weren’t work well. Door won’t secure

Water pressure is weak. Total

The staff needs training in customer service and courtesy. And learn to be cordial.

Staff sucks no customer service

Too much noise

The room and bathroom were clean, I had to book the room at the last minute and the staff was quick and friendly. Breakfast bar was delicious!

Great

Our stay here was pretty good! Staff was attentive, rooms were clean, breakfast could have a bit more since it was just waffles, bagels, yogurt, cereal, and some muffins (Recommend being there early to get eggs and sausage). Location was nice and there’s plenty of parking. They have an elevator and a stairway. Definitely would recommend checking this place out if you’re trying to stay in the area or trying to find a good budget hotel!

Yes the rooms are well kept and the staff very courteous

Very impressive hotel, very clean

It’s nice property

.

The room was great, bed was comfortable. Staff was great.

There are ROACHES in the room and it smells horrible in the lobby, hall, and room

Great service

Everything is above standard

I was never able to check in. The representative was very rude.

Nice and clean.

Friendly and professional staff and clean rooms. Breakfast was extremely minimal.

👍

Late checked in, asked the front desk if i could do late check out at 12noon he said its ok. The morning comes, 11am front desk calling. Made him aware i checked in late and i am checkinf out at 12noon. As per rude front desk " it dont matter if u check in late but check out is 11" i made him aware that i informed the front desk last night and he is ok. So idk why in the world they dont communicate for the the guest who is doing a late check out. After that 20 mins later housekeeping trying to open the door and im glad i had my bolt on. They were knocking like its passed 12 noon. So i wont use this again. Rude, inconsiderate and rushing and its not even 12 noon as we talked about.

It is an ideal hotel for a budget traveler. It used to be way better before but it looks like its condition is going down. Staff are nice!

Management was ruse didnt give deposit back cause i had guest over. The rooms had an awful smell to them, there were food utensils underneath the mattresses. Stay was just horrible.

A nice, tidy hotel near Little Saigon and Chinatown in the Houston area

Clean room, nice front desk attendant, ok breakfast.

Awesome stay

It’s great and quiet. Room is clean and the bed is very comfortable. The price for 1 night with my AARP discount was very good. The only issue is that you hear car alarms going off randomly. Other than that it’s a great place to stay for the price.