Scottish Inn & Suites
About Scottish Inn & Suites
Comfortable Accommodations Scottish Inn & Suites IAH West in Westfield offers air-conditioned rooms with private bathrooms, kitchenettes, and free WiFi. Each room includes a work desk, seating area, and streaming services. Convenient Facilities Guests benefit from private check-in and check-out, a 24-hour front desk, and daily housekeeping. Additional amenities include a refrigerator, microwave, and free toiletries. Prime Location Located 1.9 mi from George Bush Intercontinental Airport, the motel is near attractions such as Cynthia Woods Mitchell Pavilion (12 mi) and Minute Maid Park (22 mi). Guests appreciate the friendly staff and excellent service.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
The hotel reviews are mixed, with guests expressing both satisfaction and dissatisfaction. Common themes include issues with cleanliness, maintenance, and staff behavior, but some guests appreciate the location, price, and quietness.
- Good location
- Quiet rooms
- Cleanliness issues
- Poor maintenance
- 5/5
Exceptional
- 5/5
Affordable and convenient.
- 5/5
Check-in was smooth and quick, staff are very friendly and helpful
- 5/5
Clean room, friendly staff and plenty of parking
- 5/5
Friendly staff, clean rooms, overall a great stay
- 5/5
This spot was perfect for my trip: a clean, spacious room, kind staff, easy parking, and convenient on-site laundry made my time so much easier. Will be staying here again
- 4/5
The staff was friendly and accommodating. The rooms are big, showers are hot and pressure is good. They have an ice machine that works, very pleasant.. I do recommend and will stay again.
- 4/5
The staff was friendly and accommodating. The rooms are big, showers are hot and pressure is good. They have an ice machine that works, very pleasant.. I do recommend and will stay again.
- 5/5
I checked into the Scottish Inn located off Interstate I45 and FM 1960 in Spring at midnight exhausted from traveling. There was a courteous and pleasant staff member who helped me with the check in process and was very helpful and supportive. The room was very clean and quiet. The security was very good and I felt comfortable and safe. I highly recommend the Scottish Inn and will return.
- 4/5
The room was large and comfortable. No frills but great for the price. The only negative I noticed was rusty color in a few places in the bathtub / shower. I would stay there again.
- 3/5
Pleasant
- 5/5
Nice hotel for the price
- 5/5
Had to conduct a name change last minute. Staff was accommodating. Could have been a disaster after traveling from Narita and a 3.5 hour delay in Houston and finally a layover overnight. Thank you Scottish Inn & Suites!
- 4/5
Very good
- 2/5
Rates were affordable at the time Bedbugs and mice neighbors yelling slamming doors from 11pm to 3am both nights
- 2/5
Bedbugs and mice neighbors yelling slamming doors from 11pm to 3am both nights
- 1/5
There was no hot tub. When the shower is on water come from underneath the fooor tiles. Sheets had stain and the comforter had cigarette holes
- 1.5/5
Poor
- 4.5/5
Superb
- 0.5/5
Bad
- 5/5
Exceptional
- 5/5
Exceptional
- 2/5
Disappointing
- 3.5/5
Only bad thing was the thugs in the srea at night.
- 3.5/5
Good
- 5/5
Very nice and reasonably priced place. The staff is polite and helpful. Comfy bed, NO little critters anywhere lol. They were actually exterminating when I got there. I love that. So many place just don't care anymore. I highly recommend this location
- 4/5
Very good
- 5/5
Everything. This place accommodated me in every way possible. I was comfortable and happy with every aspect of my room. 100% would recommend and stay again! I didn't like having to check out and leave! Wish I could have stay the whole week.
- 5/5
Everything. This place accommodated me in every way possible. I was comfortable and happy with every aspect of my room. 100% would recommend and stay again! I didn't like having to check out and leave! Wish I could have stay the whole week.
- 5/5
Everything
- 5/5
Room was very clean and staff was very professional
- 5/5
Room was spotless, check in was fast and easy and staf
- 5/5
Clean rooms, wonderful staff
- 5/5
Clean room, wonderful staff
- 4/5
Its ok just older place not hotel more like motel. But ok place not 5 star.
- 4/5
The jacuzzi was great
- 4/5
Its a place to sleep.
- 1/5
So the sign out front advertised new room get in the room and it’s horrible, rust all on the side of the tub, the faux marble sink was broken other things in the room weee broken the tv was super small as well
- 3/5
Price alignment with area ok
- 5/5
The room was decent my fiancé wasn’t really feeling it as anyone’s significant other would she was pointing out little things like roaches the towels were ok but like the wood everywhere and everything looked old from me to her I said it’s ok but you can’t please her every time thank you
- 4/5
No
- 1/5
Reserved a jacuzzi suite, paid for it online, but had a different room given to us for same price. Busy and noisy neighbors, shower had mold spots, toilet flushed poorly.
- 1/5
They messed up our reservation, we were supposed to have a room with a hot tub, and we got a regular room. Then the dude at the front offered us two different rooms that were "more expensive" than the tub. That would have been okaish but the rooms were old and ugly, the tv wasn't on the wall, and there was a weird black spot on the regular tub so I couldn't even take a bath.
- 5/5
This was a very restful spot, location is quiet and close to all amenities. The airport is a short 15 min drive. When I come back to Houston I will stay again.
- 5/5
Good
- 2/5
Older hotel. Only one towel and washcloth to share between two people in the room, they would not give us another set unless we brought the used ones to the office.
- 3/5
Not very clean, had electrical tape on the shower hose that was mostly undone and leaking, bed was on some metal frame that sounded like a filling cabinet getting dented every time I moved. Not worth 100 for the short time I was there
- 2/5
This hotel is an example of you get what you pay for. The light didn't work in our bathroom area, the bathtub and counters were full of cigarette Burns and rust. The furniture is very old. Will never stay here again.
- 1/5
Stay 0away from here, theres bed bugs.
- 2/5
It’s was alright just smelled to much cigarettes
- 1/5
If cero was an option, I'll give that to this whole on the wall and Expedia customer service as well as advertisement.
- 1/5
No electricity. We did not know this when we booked it on the website. Drove all the way over there only to find out.
- 1/5
They only had one room, then after i got 1 key put my stuff in room went to the car they key to the roo. No longer worked. They claim they never rec2money for either room and hotels.com cancelled the second and told me to pay them again for the room they just gave me. I tried to show ptoof and confirmation numbers, she said ahe didnt care and refused to look at it. I contacted customer service they informed me both rooms we supposed to be available. Went to office she said the rooms not available. We went to the office second my stuff was in the room, they locked doors office the man gave me note saying both rooms were canceled now. So i left the property..I did not stay @ this hotel. My money was paid upfront and they wanted me to pay again then they put up sign saying they were fully booked and no rooms were available.
- 5/5
I enjoy it here
- 5/5
Well get my business again
- 2/5
I did not like the rusted out tube and the leaky pipe from the sink amd the cigarette burnt holes in the bed sheets and the really thin bed comforter
- 2/5
The lady who checked me in had absolutely zero personality and seemed annoyed that I was interrupting her phone call. Took her probably 3 minutes to find my reservation, even though I had the confirmation number. for the price, the room was great. But she needs some personality training.
- 1/5
Dirty promises
- 2/5
They couldn't even find my reservation and I paid online just pitiful will never stay here ever ever again
- 5/5
It was clean
- 1/5
Horrible
- 2/5
Extremely noisy Got a nail in car tire from roofing construction in parking lot
- 1/5
Staff was not helpful and the room was in poor condition with broken furniture and appliances
- 5/5
Great but bring your own towels if you need extra
- 2/5
Sticky floors, very rude attendant. Cigarette burns in the quilt. They wanted to spray my room for bugs while I was inside. 2/20/23
- 1/5
Couldn’t find my reservation even though I already paid and showed them a receipt and confirmation. Very noisy. Someone’s Car alarm went off at midnight.
- 3/5
It wasn't a clean room. Had bedbugs
- 4/5
Convenient
- 5/5
It was clean quite and everyone was freindly
- 5/5
Good
- 4/5
The parking lot was cleanish, it was very low-key and quiet overnight, the on-site manager, Stephen was very polite and attentive; he went out of his way to get up some more towels and pillows. I also like the key/card wireless doors. Much easier and more secure then most other hotels.
- 1/5
I will never use expedia or return to that hotel again
- 1/5
Found a bug in the bed, handle was hanging off the nightstand, holes in the couch and the bed sheets. The morning after our stay, my friends car wouldn't start so he called the front desk to let them know and asked if it'd be okay that we checked out a few minutes after 11 and the guy said "oh no, I can't do that. you can wait in the front office" and was at our door waiting at 11. we got a jump and we're pulling off by 11:04. just 4 minutes... really?
- 2/5
Dirty sheets. Holes in comforter. No hot water in the evening. You get what you pay for, even less
- 5/5
Need carpets and Beds new.
- 5/5
Enjoyed the jacuzzi, quiet and good price. I suggest they should have some adult shows
- 5/5
The place was nice and as pictured. Front dest man was very nice!
- 3/5
Your typical motel stay. Towels had holes but the worker at the front desk was nice.
- 2/5
The place was a dump but it was clean
- 4/5
I was truly surprised about the cleanliness of the place for a cheap hotel and the size of the room was amazing, check-in and checkout were very smooth and took almost no time
- 4/5
Great stay
- 5/5
It was exactly as I expected, big rooms and smoking available
- 5/5
It was great I was reallly comfortable my entire stay after a while it started to feel like my home and I didn't want to leave.
- 4/5
Really a bare bones hotel, but great service!
- 5/5
I checked in on Friday Night, Had No Problem or trouble and the front desk was just so friendly!! I RECOMMEND THIS PLACE TO ANYONE NOT TO MENTION THE ROOM WAS CLEAN AND BERY NEAT!
- 2/5
Toilet clogged up! Burn holes in comforter on bed Mildew and more Hotel needs a COMPLETE RENOVATION!
- 5/5
The place was clean and nice. People at front desk very helpful highly recomend
- 3/5
The room we got STUNK! If we had been staying for any length of time other than basically just a few hours to sleep, I would have asked for a change of room. I guess it was a smoking room, which wasn't what I requested, and the comforters on the beds had cigarette burn holes all over them. The sink area had burn marks where people had left cigarettes burning. The first time we stayed here I really had no complaints, but I was pretty disgusted with the room this time.
- 4/5
Tv can be bigger, add more pillows, more tv channels and more towels
- 3/5
Convenient location friendly staff the room is what was expected clean and simple nothing fancy but great for what we needed it for
- 5/5
Very tidy enjoyed my stay.
- 5/5
The old school hotel room with an arc partion theie good coffee lighting plus no stairs
- 3/5
Location seemed to be in a scarey area, may have been some thing Goin on, too much constant traffic. Felt scared, place was nice n staff as well.
- 5/5
It was a good stay and I have no complaints. Thank you
- 5/5
Being realistic, its a reasonably priced motel so it's obviously not the Hyatt Regency. One huge pro to me personally is that the shower always has excellent water pressure and an endless supply of HOT water.
- 1/5
There was nothing good about the stay except the gentleman working the front desk. He was very nice but the room overall was not comfortable/ satisfying
- 1/5
I did not like anything about this property. The room was dirty, the comforter was obliterated with cigarette burn holes, the sheets were dirty and the room was non smoking but smelled like cigarette smoke. Then the staff started cooking their dinner, which smelled so bad adding to the disgust. This place is disgusting, run down and needs everything from new paint to better owners!! Although the staff is friendly, it doesn't make up for the neglect of the rooms.
- 2/5
It smelled and it looks old and dirty. The staff and ok, maybe.
- 4/5
The only thing is they took forever to clean the rooms like it would b 4pm by the time someone came for housekeeping
- 5/5
Love this people and the staff are amazing
- 5/5
It was very quiet and nice here no body bothered us and the staff is amazing
- 5/5
There were very nice and didn’t bother us at all love staying there
- 4/5
It was clean and safe. The property had a washer and dryer, which was nice.
- 2/5
The smell was just overwhelming had to leave after a hours there
- 4/5
Friendly, clean, comfortable & affordable.
- 4/5
My stay was alright. They hotel could've veen cleaner
- 4/5
Check in was horrible
- 5/5
Great value for the price! It was right across the street from the place we were going to. Fridge and microwave included in the room for an awesome price.
- 2/5
The service was sad the room smelled and the room was not clean at all
- 5/5
Excellent, the older gentleman that work the desk was outstanding very nice, I would definitely stay here again, thank you so much keep up the good work!
- 5/5
nice rooms everything worked in the room
- 4/5
It was okay
- 5/5
Nice place To stay
- 3/5
Check-in and out was fast and easy. The location was good because it was close to the airport. However, my non-smoking room reeked of cigarette smoke, the bars of soap were very thin, and the towels were thin and not very big. The building was also pretty sketchy and trashy looking.
- 3/5
The outside was nice but the condition of them room was poor with exposed electrical boxes, worn carpets, and stains and holes in the bedding.
- 4/5
Nice, clean no frills lodging. Good value for price.
- 5/5
Great place
- 2/5
The motel does not serve breakfast as advertised. Their wifi was not working. Toilet kept filling (noisy). Basic accommodation, good price for what you get. Location is good, on main road and not too far from airport. I'd probably spend a little more next time for a motel that included breakfast.
- 1/5
sucked