Regency Inn & Suites Houston East I 10
About Regency Inn & Suites Houston East I 10
Comfortable Accommodations Regency Inn & Suites Houston East I 10 in Houston offers comfortable rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a refrigerator, work desk, and TV, ensuring a pleasant stay. Convenient Facilities Guests benefit from a 24-hour front desk, daily housekeeping service, and full-day security. Free on-site private parking is available, along with amenities such as a dining area and wardrobe. Prime Location Located 7.5 mi from Minute Maid Park and 11 mi from William P. Hobby Airport, the hotel is near attractions like George R. Brown Convention Center and Downtown Aquarium. Guests appreciate the room comfort and excellent service.
Amenities
- 24-hour front desk
- On-site dining
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Smoke-free property
- Air conditioning
Reviews
The hotel generally receives negative reviews due to cleanliness and maintenance issues. Guests frequently complain about the presence of roaches, dirty rooms, and malfunctioning appliances.
- Staff is often described as friendly and helpful
- Some guests appreciate the spacious rooms and comfortable beds
- Cleanliness is a major concern, with guests frequently reporting dirty rooms, mold, and roaches
- Maintenance issues are common, including malfunctioning appliances, leaking ceilings, and noisy air conditioning
- 1/5
Pulled up to the parking lot and this place was a dump. I didn't even feel safe to get off my car. I ened booking another hotel. It said 8 stars so that's why I booked it. But it looked like 1 star. Very disappointed
- 2/5
The shower had mold growing on ghe ceiling. The a/c unit had mold in the vents. The looks online are NOTHING like what the property looks like. I went to return the key knowing they had a NO REFUND POLICY, we had only been there 5 minutes, and the front clerk acted like he didn't care we were leaving No questions no concerns. Terrible
- 2/5
Franchement pour le prix et l’accessibilité ok mais la chambre y’a des cafards et c’est pas propre de fou le lit ça va c’est propre mais canapé baignoire c’est sale un peu après pour le prix voilà quoi faut fermer les yeux et ça va lol
- 1/5
A/C didn't work. I had to change hotels. No refunds.
- 1/5
A/C didn't work. I had to change hotels. No refunds.
- 4/5
Nice place to stay
- 1/5
Horrible staff
- 5/5
yes
- 1/5
I didn't like that the toilet didn't flush shower wasn't working properly very slow flow
- 5/5
Excelent
- 5/5
Staff were really helpful
- 5/5
Staff were really helpful
- 3/5
Pleasant
- 3/5
nice staff
- 1/5
Room, Towels, Floor, Walls, Sheets were dirty. Killed about 3 roaches and one was smashed on the wall already. Do not recommend. No remote for the tv. Has a foul odor
- 2.5/5
Price
- 2.5/5
Location Price
- 3/5
Wifi wasn't working
- 2.5/5
Wifi wasn't working
- 2.5/5
Location Wifi wasn't working
- 3/5
Quietness Wifi wasn't working
- 0.5/5
Bad
- 1/5
Very poor
- 4.5/5
Superb
- 4/5
Very good
- 4/5
Staff really friendly and will help with no problems
- 1/5
This place is a cat fish. The rooms are messed up the tvs don’t work. Everywhere is old and needs to be updated the showers heads are full of hard water build up the beds are hard and small these pictures they have up are NOT actual the chair for the desk was broke and just in the corner I definitely wouldn’t have stayed or spent my money if I knew it looked like this
- 3/5
Yes very helpful and courteous
- 0.5/5
Nothing at all. My room was terrible. Holes in the wall my light had a flicker no remote for the tv.
- 0.5/5
Nothing at all. My room was terrible. Holes in the wall my light had a flicker no remote for the tv.
- 1/5
Room was disgusting. There was a paper towel stuffed in the hole in the wall where the smoke detector was supposed to be. The sheets were covered in stains and hairs when we arrived. The mini fridge was ripped from its placing and I guess a new one was put in the corner without them addressing the hole in the tv stand where the other fridge was. The handle to control the water for the shower was sitting on the bathroom counter, completely detached from the shower itself. The room reeked of smoke and it was a waste of my time and money. We spent no longer than 5 minutes in that room due to the conditions. Could not sleep there.
- 2/5
Not the room i asked for, or reserved. If i had known this hotel had been purchased by OYO, I would never have reserved it to start with. There actually is no breakfast at this location.
- 0.5/5
Nothing I didn’t get the room I booked, the pictures are fake, there were holes all in the wall, the ceiling was falling, the a/c didn’t work, the tv didn’t work, it felt disgusting
- 0.5/5
Nothing I didn’t get the room I booked, the pictures are fake, there were holes all in the wall, the ceiling was falling, the a/c didn’t work, the tv didn’t work, it felt disgusting
- 4/5
Great staff
- 3.5/5
Good
- 1/5
This property robbed me for my reservation. During a winter storm and did not approve a cancellation during this state of emergency. I’m disgusted by this hotel and will never book with them ever again.
- 1/5
The rooms were not as it was pictured in the site. It had roaches. I asked for a non smoking room and the room smelled like smoke. The people that was staying in the hotel were smoking pot, and were disrespectful. Overall it was a bad experience, I don’t not recommend this hotel at all.
- 3/5
The tub was broken
- 1/5
They had roaches mold on the pillowcases and they were selling drugs right outside which is unsafe when you have children with you
- 5/5
Great place for those on a budget. Friendly staff, and the lowest rates on that side of town! Can’t beat it!
- 3/5
Blinking lights on ceiling fans and leaking roof in lobby; blinking light, holes in drywall, and missing smoke detector in room. Noise from highway readily evident.
- 5/5
People would think from the location the hotel it's self wouldn't be any were to stay but the truth is it's very safe,quite, comfortable. Staff well just awesome. Great people. I very much recommend this hotel .
- 5/5
So far is good
- 1/5
Horrible had rats we didn’t even stay a night
- 1/5
Dirty room, toilet paper nasty, blood on pillow cover. Itchy sheets.
- 1/5
It was nothing like the pictures, room smelled bad, location was bad, don’t stay here in my opinion, we never got into the blankets because room felt dirty.
- 4/5
A little sketchy but overall not bad for the price
- 1/5
I’m praying I get a refund because I deserve it
- 1/5
I didn't even get out of the car! My family and I were not staying in such an unsafe and unclean environment. The people were loitering outside, trash everywhere and windows were open with clothes and trash hanging out. The front desk didn't even answer the phone!
- 4/5
It was nothing to brag about. It felt kinda muggy and stinky. And starting early in the morning I could hear the back door slamming over and over. Woke me up over and over. It was terrible.
- 2/5
The rooms smelt like cigarettes and the floors were sticky as if soda was spilled on the ground. The counter tops were sticky and were not cleaned.
- 2/5
Na
- 1/5
Tyy
- 2/5
Staff was ok but property and room was in worst condition
- 5/5
love the room very much because it was handicaped
- 2/5
I found a VERY large roach in the tub, motel is right on a noisy highway, toilet would not flush well. Management refused to issue a refund whan I said I could not stay there with my son.
- 1/5
Expedia falsely put information of a motel destination. I booked at one location and when I was finished putting my card information a different motel destination was set. I'm out $57 dollars because of it.
- 1/5
Smells bad and the room is very dirty
- 4/5
Great customer service fast easy check in and check out, no deposit. the cleanliness of the establishment needs a good deep cleaning walls were dirty bathtubs had not been cleaned out properly there was hairs in the bathtub there was a used bar of soap too, the mirrors had some Gunk on it.There was a microwave in my room but it was not working properly. Last the bed linings need to be updated to include the pillows they were completely flat and old. But I am also a firm believer in you get what you pay for!
- 1/5
Unsafe
- 5/5
Reception people, room
- 4/5
This is my 2nd time staying there and it wasn’t as good as the first but it wasn’t horrible. There was a roach problem, but it was brief. And the toilet you have to take the back off, and mess with the rubber thing first. But other than that, another decent stay
- 5/5
Had a wonderful time. The staff is very friendly.