Quality Suites Houston Hobby Airport

Room was clean, close to airport, quiet, staff was friendly and helpful, and the price was good.

It was clean as in presentation…but I don’t want they clean with. It has a very strong smell and I feel that was a reason why I was coughing so bad at night. I couldn’t sleep well. The people are nice, however I just don’t know what they use for their cleaning products. It’s a strong scent that was challenging to deal with.

The room was nice but I have to take a star off because the pullout bed was not clean. The mattress was stained and the couch itself had a few stains on the arms. And I didn’t appreciate that there was no elevator to the second floor so we had to walk out bags up the stairs. But besides this issues it was peaceful, close to downtown and the airport.

I had quick access to downtown Houston. Restaurants weren’t too far. Airport across the street. Staff was very helping.

Good

The staff were friendly and professional. The shuttle driver was amazing!!! The room was very spacious and clean.

Very poor breakfast.. no fruit..;

Great staff

Con’s: No restaurants within walking distance. Download Door Dash for food delivery. No grab bars in our bath/shower; no soap in bath/shower (liquid soap dispenser on wall near sink). No tissues. Coffee maker was missing coffee pad tray so we couldn’t make coffee in our room. Our room key didn’t work early in the morning to get back into the room. Had to get a new room key. All in all, fine for overnight stay if you don’t mind ordering food delivery to hotel.

It was clean, comfortable and close to the airport and the staff was accommodating. I was able to get a good nights sleep. Having a shuttle came in handy and you could even make a waffle in the shape of Texas

But comfortable and quiet and close to where I needed to be

Clean but Lied about leaving your car and free shuttle to airport $10 a day just to leave your car there it’s a scam

My suite was exceptionally clean. The staff was accommodating and the hotel was very quiet for my entire 5 day stay.

The room was not clean, the hotel smelled of smoke, my mattress had a candy stain with the candy still on the bed that looked like it had been there a week or so at least.

Very close to the airport and shuttle service available, excellent Staff

Breakfast could have been better

Very cool place , very nice people , great prices .

Coffee was tantamount to water and the breakfast was not worth bothering with, but the rooms were excellent and the staff was very helpful.

The property was well maintained. The front desk was never around you always had to wait. The continental breakfast was horrible. They had no fresh fruit or meat, eggs. The lady at the front desk lied about the breakfast. The gentleman was very helpful. I wouldn't stay there again. Don't let the pictures fool you.

It was decent. Too many questions at check in now

A room was available. ** at best

Couldn’t get new rags when asked they said 10 for extra person, it was musty in there. They lady worker was rude. The need more staff.. I only got this room cause it was a bundle. Won’t be there again

Front desk manager was rude as hell

Clean, well kept, good location and helpfull staff.

N/A

Near airport location with complimentary shuttle service. Housekeeping and cleanliness could be improved.

The only negative was the breakfast was lacking.

Nice property but not close to any eateries or nothing offered other than chips and drinks. They did have a free shuttle to airport so it kind of made up for the 2Ubers we had to use to find food.

Shocked how many reviews said this place was so clean. Our room was absolutely filthy and disgusting, but we had a long day of traveling and my kids were already falling asleep, so I just laid out some beach towels we had with us and didn’t use any of the blankets. The top sheet on the bed was stained all over, the mattress, sheets and blanket for the sofa bed were also stained in multiple places. There were 4 of us and we only had enough pillows for 3, and when I asked the girl at the front desk for one extra pillow since my twin boys were sharing the sofa bed, she told me that every room had a “pillow limit”, in all my 30+ years of traveling I’ve never heard anything like this and she was pretty rude about it even when I explained I had 4 people. Then in the morning I needed to print out boarding passes for the next leg of our trip, and was told it would be $1 per page, for black and white not even color!? I even showed them pictures of our room to make them aware of the lack of cleanliness and stains just in case they tried to keep our deposit or something, and they didnt seem too concerned about it. The only thing decent at breakfast was the waffle maker but there’s only one so be prepared to wait. Only positive thing I can say is it’s very close to the airport and they do come pick you up in their mini van, but it seems as though they are charging the amount for a 3+ star hotel when it’s maybe a 1.5, at best, and they’re just trying to cut corners and make money

Spacious clean room with microwave and mini fridge.

The room was big and it was clean. The staff was rude. We asked for an extra blanket and pillow and they looked at me like I had 3 heads. They would not give us a pillow but they did eventually bring us a blanket. The breakfast was terrible. Some breads and pancakes. Nothing fresh or cooked. I would not stay here twice.

Just stayed

Everything was great (besides the limited breakfast options… idk if it was just for that day orrr). However everything else was nice

Located next to airport great Breakfast had little to choose from

Price cleanliness

Every thing was fine

Very nice and clean room. Great customer service. Very convenient and close by to the airport.

Staff

The staff were very friendly. I wish I had known about the shuttle! The shuttle is super needed! It was very convenient in distance from hotel to airport.

Shuttle was very responsive

Location was good and close to the airport. Wish they had hooks on the bathroom door for clothes to hang while showering. But that was minor. Very nice people, very clean and comfortable room. No hooks on bathroom door for clothes.

Breakfast was so-so, but if you are looking for coffee and a quick waffle with some yogurt you’ll be very pleased.

Air quality poor, smells like mold and mildew and TV didn’t work

Room spacious, clean. Airport shuttle started at 4 am.

Very best Hotel and I continue to comeback

kitchen open later but i got some yogurt

It was great for a quick in and out for a very early flight!

Good

Afternoon Airport Shuttle was not available due to "Van is being Repaired".

Breakfast was continental. We'll be back in January.

Decently clean but no shuttle was available when we arrived and we were not given notice. Had to stand outside the airport in the 100 degree weather and I chose this hotel from the “airport shuttle” amenity. Then their network wasn’t working when we checked in so they had to let us in our room and then called me back down to the front desk to charge my card the $100 for incidentals.

For the price very clean , spacious well kept property. Will stay again for short trip.

Close to airport. Upon arrival lady at desk tried to convince us to change out of our reserved handicapped room. Lots of pressure so we did change. Water pressure in the shower was horrible and this establishment doesn’t have Kleenex in the bathroom. After check out we were called and accused of stealing the hairdryer and charged $50 for it. We told her we didn’t take it. Neither one of us have enough hair to use one (hair dries without it in 15-20 minutes). Also told her we had a return reservation after our cruise ( who steals from somewhere and then comes right back to stay again)? Second room was ok, but the breakfast there is protein deficit and carb laden ( there was no hard boiled eggs or even fresh fruit available).

Great place to stay

Have to call them if you want pick up from airport, I didn’t have a phone so walked there, but very helpful when I arrived and transport back to hotel was good. No vending machine so need cash to buy drinks/snacks, which .i didn’t have. Overall I’d recommend for a hotel overnight stay

The rom

Nothing

The complimentary airport shuttle was very convenient, especially with the hotel being so close to the airport. They also allowed us to check in early for an additional $25, which I thought was very reasonable and definitely appreciated. The room had a funky/unpleasant smell when we walked in. It appeared to be clean, but the odor made the room feel less comfortable than it otherwise would have been.

Got to rest well Thank you

Shuttle service, great rates on parking if you're going out of town

It was nice for a short trip

The location to Hobby Airport and the room was large and very comfortable.

Clean room

Very clean and updated. Shuttle was fast and great. Only complaint is I specifically called that location and certified parking was included for our stay to include the days we were on vacation but then when we arrived they told us it was $10 per night. Only complaint.

AMAZING... super happy.. would highly recommend and will book again if needed!!

Priced right.

We got the King bed suite and it was perfect. Had 3 grandbabies with us, but still plenty of room.

Largest hotel room I have ever had. Great access to Hobby Airport as well.

The property was really clean and the transportation was quick would stay again the next time in in Houston

Good experience and I would recommend anybody to stay there.

It was comfortable

The bedroom is big. Nice place, convenient to go to the airport and the rental car

My cable DID NOT work at all. The air conditioning did not work at all. The staff which was a family were rude to me. NO PLUG FOR THE TUB. Made me pay cash only for beverages. Likely so they could make money off their own ATM. 2 entire towels!!! Just a garbage hotel all around and I want a refund

I was picked up at airport, checked in and my room was clean ,the area was quiet.staff great. Na

Stay was ok

Ac doing a lot noise and the carpet stinks

Nice little suite for great price. Close to lots of restaurants and stores Nothing

Stayed here for a weekend, the room was clean and tidy. The hallway on the other hand had a moldy smell. We weren’t able to watch anything on the Tv they had said the cable was out in all the rooms. We got there Friday and we left Sunday the Tv was unavailable for those 3 days.

There was someone else’s hair and dirt under the covers in the bed…

Location close to airport Breakfast is a joke.

Price, location, clean. Breakfast was not as expected for a Quality Brand Hotel. Chose the hotel because it was near the air port and included breakfast but have had way better breakfast offerings at other Quality Brand Hotels. We had a long day of travel and would not be eating again until supper time.

It was nice They kept my 100$ deposit for no reason my room was clean

Everything

Just across from Hobby airport The breakfast was lacking

Love this place!!! Always book here when I’m flying out! Nice clean and affordable

Yed

Only stay a night bed where comfortable,clean .

Nice budget hotel. The big attraction for me was having a free airport shuttle that started running at 4:00am, since I had a 5.30am flight. The trip to the airport was less than 5 minutes.

I also regretted booking a hotel stay at a hotel across from Hobby Airport, but we were able to get a wonderful night sleep and didn't hear any planes during the night - the hotel has excellent sound proofing, very clean & we enjoyed the suite size of our room. I will always book a room here when I have an early morning flight and avoid the morning rush hour in Houston coming from West Houston.

Ok

Our flight was canceled, we needed a quick place to stay. The staff was so accommodating. They provided airport shuttle from the airport and back the following day. It was perfect for what we needed.

The shower head was broken, no facial tissue in the room, no body was provided, towels were like sand paper and the whole place smelled bad. When I asked the front desk for facial tissue I had to wait and was given paper napkins

Room was extra large. Plenty of parking spaces. Breakfast was a joke. Very few options.

✔️

Room was clean enough. Smelled like wet. Seemed pretty old. Fine if you're there a short time. Wouldn't stay again if I had the choice

I liked how clean it was and the staff were friendly. I didn’t like that the breakfast didn’t include more items—the only hot item was make your own waffles. Also, it’s in an area with no attractions or stores—you would need transportation. Heads up if you use UBER—the price triples when you return to the hotel.

A deposit of $100 was required upon arrival. Either cash or via debit/credit card.Water temperature from the bath was wrong. The hot water was cold and the cold water was hot. Towels were very thin. Felt very humid inside the room. Cigarette burn marks on comforter.

Room was clean, beds were new, large rooms.. Drove me back to Hobby in the morning. Good breakfast bar….

Room was very clean and smelled really clean

I was only there long enough to sleep, but it was just fine and seemingly very clean,

Room was clean and early check in was very helpful and inexpensive

They took an extra $100 as a deposit when we arrived for any damages and when we checked out, they attempted to charge me another $50. I called the front desk and the man told me they would take $50 of the deposit because the room “smelled of marijuana” but no one smoked in the room, + that the other $50 would be refunded to my card. I have not seen the $50 yet. Also, the room had stains on the ground and there was a potent sewage smell lingering in the halls at night. Will not be booking with them again.

The room was spacious, had microwave, fridge, coffee pot, wish I could have stayed longer

Personal

This hotel was clean and very nice. The area it’s in isn’t that great being by the Hobby airport but the hotel itself was very nice. The breakfast wasn’t much. They did have where you could make waffles and toast, pastries? Coffee, and juice…just basic but that’s it. The beds and pillows were comfy.

It was comfortable and the staff were pleasant.

Much worn-down hotel in an absolutely miserable neighborhood. Hotel grossly overcharged.

Sofa bed needs to be more comfortable

Sheets smelled horribly and the bed felt lots of bugs. On top of that the AC fan would not go higher than low and took a long time to have a good temperature in the room to sleep. I had booked two nights and ended up staying one.

Great stay

Very nice suites and good costumer service. Definitively a yea-GO!

Very clean and friendly staff.

Very happy with my stay but the tub was very slippery I

Disability. With toes amputated Room was upstairs but thank God for the elevator. Very quiet while next to the Airport. Room was very spacious. Loved it. Will be back

Fantastic room great bed courteous and on time shuttle driver

The property was well maintained. We enjoyed our stay.

Great place. And the staff is friendly and very welcoming. Shuttle service is available right away

it was a quick stay but it was alright overall

Great location. Quiet. Nice bed.

So good