Quality Inn & Suites NRG Park - Medical Center

L

Exceptional

Amazing staff, there were so kind and accommodating. Although, the facility is quite old and could use some renovations especially the bathrooms. But other than that I enjoyed my stay here.

Good

Exceptional

Very convenient and low key and safe situation The smell in the room could have been better and get vending machine that takes credit and debit cards as well

The manager Angela is rude she lied n said that they don't have bed bugs yes have the video

It was a nice stay, convenient and close to NRG. Staff was friendly. I love how much room we had in the suite. But building and power outlets and things are a bit outdated. But it was a nice stay overall. I would stay again.

We have been renting here, we never had any problems with this hotel. This last time they over charge me and they were not able to solve the problem. I call my bank put them on speaker so the staff of the hotel listen to the charge done but the hotel. Thank you the my bank will take action on the hotel.

Passable

Superb

It have bed bugs

Nothing It have bed bugs

Outside doors not locked so anyone could just walk in, breakfast staff rude and room filthy

The room had a fridge, microwave and a small coffee pot and a iron and ironing board as well as a hair dryer. The room was spotless and the AC was on, so it was very comfortable upon entering the room. The bed was slightly on the hard side but still sleep able. The soda machine was almost empty and was expensive ($2.00) for a can of soda. All in all, it was a good stay and I would stay there again.

Everyone there was really friendly Everything was wonderful

Close to the stadium Broken lock going into facility

Broken lock going into facility

Everyone there was really friendly Everything was wonderful

Close to NRG stadium, Rooms were a little bit outdated and lights were very dull, some lights in our room weren’t working.

Passable

Pleasant

The staff were amazing. The room was spacious and clean. The property as a whole could use some sprucing up. The breakfast didn’t taste good to me or my husband although the selection of items were good. For the price we paid and the location of the hotel was perfect for our stay as we were attending an event at Reliant Stadium.

very close to stadium/free breakfast room smelled like mildew

Old

room smelled like mildew

Very good

Room was overpriced. Room smelled like smoke even though it was smoke free. Restroom was somewhat dirty.

It’s a ok place

I want a refund. Stay was not good. Bed had stains on it standing water with alge and flys. We were taking a picture and a roach came from out of nowhere. It smelled old. Not impressed at all

Ants, roaches, and no tv remotes. We told Staff about the issues and were moved to another rm w tv remotes. However, ants and roaches were friendly.

We had a excellent stay

We booked this room for the football game at Reliant stadium next door, and I was still charged game day price to park in the hotel lot even though I had a reservation for the night.

Stained sheets , dried blood on floor & rusty spot in bathtub

The only positive thing about this place is the proximity to the arena. I would not book again. Roaches, mold, dirty bedding, poor lighting, some outlets not functioning, dated and issues with AC system and cooling.

Place needs to be remodeled completely. The door to enter one of the buildings was unlocked the entire time. Our room smelled old and had roaches in the bathroom and in the room.

About a 15 minute walk to the stadium. Clean rooms. The a/c in our particular room wasn't as nice as you'd hope sometimes. Then again it was 108 outside. Breakfast was about average for complimentary. I'd stay again.

Excellent staff, the property needs an overall or partial renovation. But otherwise it is a greatplace to stay at.

Don't have the amenities listed in booking

Te puedes ir caminando y tomarte agusto unas cheves sin problema con la manejada. Alli dejas tu auto , te vas al juego y regresas a un sueñoto y planear el resto de la tarde en el climita del cuarto

6.5/10

Lo reporte ese mismo día y la manager solo se limita a decir, ya no te cobro las siguientes 2 noches y has el check-out ahorita. Afortunadamente la otra señorita de recepción, aún y que el hotel estaba a full, hizo todo el esfuerzo y me consiguió una habitación libre en el 2do piso y el domingo y check-out del lunes todo paso de forma tranquila. Lo otro bueno, por así decirlo, es que el estadio NRG (Reliant) está a 600mts. Mi recomendación es busquen mejores opciones, ya que por el precio de la habitación, deja mucho que desear y nada agradable "descansar" en este tipo de lugares y habitaciones.

For the most part, our stay was pretty much quiet. I would say that this property needs some upgrades. Paint was peeling from bathroom ceiling. Saw a few roaches as well. You can definitely tell that this property is old and needs some remodeling.

Went to an event at NRG Stadium and was able to walk from this hotel so it was a great place to stay.

Regular aceptable .

The motel was good value for the cost. It was convenient to my business needs. The staff was friendly and helpful. The breakfast was very good with great variety. The room was clean, but a few maintenance issues required attention to improve it. Parking was conveniently located to my room.

Bad experience, we’ve always stayed here for about 10yrs but this time pool was not opened, cleaning ladies would go in room without knocking while my kids are changing, microwave didn’t work since first day, they said would have some fix it 5 days later never happened. Will be looking for other hotel for future trips.

We enjoyed our stay minus the no elevator

Olor exagerado a cigarrillo y weed

WiFi suck but overall good stay

No me gustó que no estaba habilitada la piscina, pero lo demás en general muy bien y aceptable todo!

They had a ants and roaches problem we got bit by ants during the night and we complained and nothing got done

Excellent customer service.

The room was so clean. The breakfast was normal.

Everything was very nice. Rooms were clean, staff was very helpful and friendly. The breakfast was good and the area was always clean

The room was okay we did find a roach when we were there we had him joining rooms one bathtub had a russet hole in the bottom of it we couldn't use that one the other bathtub shower head was really loose and also the towel rack came off the wall when I touched it

The room was ok don't expect a 5 ⭐️ room, staff was great especially the maintenance man he helped us out a lot when the ac and tv wasn't working right he transferred us too another room with no questions asked. The breakfast was great 😋 and the parking was excellent.

The wifi is very slow here and I had a roach in my room… would not stay here again

We chose this location because it was convenient and was suppose to have a pool..pool ended up being down because some kids jumped the fence and broke some tiles...very upsetting due to one of my kiddos was set on swimming fornan escaped due to autistim...

The people was rude. I feel like I was mistreated.

The only reason I selected this property is it's proximity to the stadium. Complimentary breakfast was good, though boring for the 2nd morning. Coffee was great. The front-desk staff was OK. There were enough parking spaces. The bad: Overall the room was below average for the price I paid. There were chips in the sink, broken wall/floor etc. The ugly: Found a live spider in the bathroom. The inside handle in the bathroom was broken and hanging. Operating the outside handle was not easy.

Do not book your room from this garbage place!

Pool does not work, my room smeled like dog urine. Asked the manager on staff to give me another room, she said she can give me a refund, hotel is booked for the night. After we spoke, manager gave me another room upstairs, there were ants and we got bitten by them. Do like the fact it is close to stadium and some of the staff was very helpful but need improvements on the pool and adding a game room for kids.

convenient to medical center

La alberca no servía, mi cuerto no estaba limpio

It’s good in general. But you should expect to see cockroach

El hotel estaba bien pero creo que hay cosas de limpieza que podrían mejorar, además el hotel está algo descuidado y con poco mantenimiento

Everything was really good, the breakfast was amazing, so many options.

Took my son to watch the World Cup. Thought this would be a nice place due to location to venue, no worries about parking especially since high heat and humidity. But nope! Absolutely horrific. Baby cockroaches came out once the lights turned off. Mind you, I wiped everything down with my own disinfectant wipes before hand. Ended up leaving majority of our things, especially items just bought, unopened due to the infestation. Looked behind the bed and found dead roaches as well. I was too shocked and terrified to even move around. Cockroaches in the hallway on the way out. Traumatized me and my son for life. Absolutely disgusting and unacceptable.

I love the facility and the shuttle. All staff was very pleasant. The only issue was the pool was locked, but that wasn’t their fault.

the pool was closed and the a/c was noisy, the lady at the front desk was very kind and helpful the breakfast buffet was excellent,we will stay there again ,they do need to keep their lawn in better condition

AC didn’t work good. Bugs in the room. And had a very musty smell

Staff was very nice , we went for the world cup and stadium is steps away

Would be nice if the rooms were cleaned. Cleaning crew did not show up when we were out the whole day.

This hotel should be torn down! It is truly no longer fit for occupancy. You really have to feel sorry for the staff. The worst hotel in all of Houston!

We picked this Hotel because of its closeness to de NRG Stadium. The property is good!

It started with us checking in. No one was in the lobby because it was around lunch time, which we understood. My dad went to get coffee after getting off our flight from Richmond to Houston. It was empty. No big deal. I asked about it and the receptionist said she would let staff know. Then she proceeded to ask me if I was ok with stairs. Well, I thought it was weird but yes. We turned the corner and no elevator! Ohhh that's what she meant by stairs. Well, my dad had a bum hip. Still I'm giving them the benefit of the doubt. Meanwhile the hallway and stairs were old and smelly, dim light. We get to the 2nd floor only to have it look like a horror flick. Lights so dim and flickering as we are walking. My mom wanted to turn around but I had reservations, so I proceeded to my room. Turned on the lights next to the door and one bulb was out and the other was very hazy and dim. I proceed to the desk lamp only to get stuck by a sharp pin, no knob. Then I turned to go to the additional room because I had a suite only to find dim flickering lights again. My mom said we need to turn around and leave. We came back to reception and asked if we could cancel the reservation. I then politely explained all the above. She siad we do not advertise elevators as an amenity. I said but there needed to be disclosure that there is no ev

Great stay private and comfy

It was ok we was locked out room because key wasn’t working in we had to wait until next day to maintenance showed up all our belongings was locked on one side of room. Balcony had spider webs everywhere. The cleanest place was lobby so

The front desk evening crew is always friendly, welcoming, and professional. Check-in is quick and efficient every time, which makes the whole experience smooth and stress-free. It’s clear they care about providing great customer service. I’ve had consistently positive experiences here and will definitely be staying again in the future.

The staff was outstanding, the property is very well kept and clean. The property is walking distance to NRG, which is what we wanted. The property and rooms are old, but still maintained. There were roaches in the hallways, and the property itself is just an older property. We had joining rooms, and both rooms were clean, just older. Not knocking older properties at all, just be aware the property, rooms, and hotel is not new. Microwave is available. Single serve coffee pot is available. There is a refrigerator in the room. TV works, and AC froze me by morning!

Room wasn't so clean they should have actual pictures on reviews

Accessible room was very clean. It's conveniently situated and very close (less than 10 minutes) to MD Anderson Cancer Center if you want to drive or you can use their shuttle service available from 6:30 am. The management and staff are always available for any suggestions or needs. Though, is an older property, it's kept in good shape. Great value for your money.

There were tiny spiders found to be crawling on the bed, a corner that had webs and tiny eggs, small flying bugs. Bathroom had several leaks in and around the toilet.

Everything was good, the building is fine but ut looks old, needs to be remodeled.

Not good but it was walkable to NRG.

Better wifi in rooms further away. Need update and repairs

Convenient area and good breakfast

Terrible, bugs everywhere inside room

The Breakfast and staff were great. The building were old and poorly maintain. Room was musty and damp. Security locks were broken on the room as well as the outside door of building.

Our company rented three rooms for a week. Thirty minutes after walking in, we realized how filthy everything was. We pulled up the sheets, and the mattresses were stained with urine, and what looked like blood stains, although I guess it could have been rust stains. I will attach pictures if I am able to. I'm not certain since i've never left a review before. Our company got us new hotel rooms at a different hotel. But this location refused to reimburse the money for the first night, even though we had only been in the rooms for half an hour. This happened on April 19, 2026. The manager was completely unhelpful. And she refused to answer my emails. Every time I called, I was told that she had just left. What kind of manager leaves a hotel for the rest of the day at 9:30 am? I can only assume she didn't want to talk to us.

Property not as described or pictured. The building wasn’t secure because the door was broken. Water was brown and discolored we had to check out pay a nights rate plus taxes and fees. The hotel is in a sketchy area and shares a parking lot with an apartment complex. The patio doors were run down patios very dirty lots of flies and bugs all over. Immediately upon arrival we had to be transferred to another room which wasn’t even better than the first one. It was neater and didn’t have crumbs on the floor and feces on the balcony. We will never return here and after asking around we found out that everyone avoids that hotel.

Very clean rooms and excellent staff

The property is incredibly rundown and not maintained at all. Breakfast was so so. Not very many options. Overall, a lot of money needs to be put into this place.

Breakfast was good and hot! Never made it to the pool. Parking lot was full when we left at 5:30 this morning so that is good for their business. Now they need to reinvest some of it to updating the facilities. Mysteriously all rooms had balconies with sliding glass doors from the rooms to them, and all of the doors were permanently locked closed, so you could not gain access to the rooms patios!

Exactly as advertised

The room could have been better cleaned. There was a used bandaid on the bathroom floor.

BUT… The carpets on the Building 2 smelled like mold, there was a lot of trash outside the building, one of the lamps didn’t work, the bathroom was in poor condition, and the furniture was old. I came based on the reviews I read on Google, but apparently they are not reliable. Don’t worth the money!

Good service!

It looked better in the photo, but in reality the rooms are very old and need renovation, especially the bathroom. The bed was clean, but there is one plus. Would I recommend this hotel? Probably not.

The WiFi didn’t reach to our rooms, there was a tiny cockroach inside the fridge, the rest was good.

Parking was safe. I had an issue with my AC and Blossom at the front desk quickly got me into a different room.

Good location

Front desk lady was very nice, the room was clean but a little old. The TV in the bedroom didn’t work because the outlets were too lose. Overall for the price and staying during the Rodeo not bad.

It’s was practical an easy to get to NRG stadium

Clean room

No pool

Mold on the ceiling in the shower, cockroaches in the room, no remote for the tv and the door to enter the building was broken and would not lock. Never gain!

I had to extend my stay at the Houston Livestock Show and Rodeo but the hotel I originally stayed at couldn't accommodate me. So, in a pinch, I ran across the Quality Inn just around the corner from NRG Park. I wasn't expecting much considering the price, but they had a room with two queen beds where most others in the area had double beds. The property is older and needs some renovations, but the room was clean, everything was functional, the staff was very friendly. And the included breakfast was decent as well. The hotel was within walking distance of NRG Park (10-15 minutes).

Good

Staff super friendly and amazing. Hotel needs work - but it was a great place to just sleep

Woke up to cockroach’s everywhere in our room and then our room smelled musty… we were moved to a different building and room and had a better experience but when we went to wash our clothes that cockroaches were on… the laundry was not complementary and they had no way for you to get quarters to use their machines… @1.50 a tiny load….

staff was friendly and helpful

Holes in sheets/comforters Molded smell Very stained room from carpets to walls everything you name it. Just HELL NO Rude emergence disaster driver. Smoke engine filled up the room.

Sure wasn’t going to the pool

SAVE YOURSELF THE TROUBLE, DO NOT STAY THERE. I checked in then checked right out. My room smelled bad. There was no water at all. They said the city was working on the water system. They said it would be back on at a certain time but that was a lie. They didnt want to refund my what i paid. After making a big fuss, the owner decided to refund me my money back.

Love it here we stay every year for cookoff

Nice for the price

Only problem was the phone in the room didn’t work but everything else was good and the staff was friendly and breakfast was really good.

Courteous staff, clean room, quite property