Palace Inn Blue Houston East Beltway 8

Very clean

I was greeted warmly & the check-in without issue where she informed me about breakfast would be available. The hotel and grounds and were clean! Overall it was an awesome experience and I'm will be back!

The room I stayed in, the AC did not blow very hard, but it was cold air. Other than that it was a nice stay

The place is good if you’re looking for a hotel you’re not going to be in really. It has no real amenities. Gum, pool, sauna etc. the breakfast is mediocre dry stuff. Wrapped muffins, dry cereal with one big jug of milk you share as well as the OJ. Coffee tastes cheap with no creamer choices besides one dry powder one or use the big jug of milk. The AC in the room is very noisy but I dealt bc I was only there a few short days and not in the room much. Lots of rust places in the room like the two toilet paper holders. The shower head was dirty as well. The sink didnt drain well. Which leaves toothpaste residue etc in the sink from the extremely low drain. Didnt see any bugs, roaches etc so that’s a plus. I would stay here again if I’m just in and out but not for longer than a few days and if I’m looking for amenities. Doesn’t charge for parking which I think hotels are insane for doing that.

Beautiful room

I only stay one night everything was good

The old school tv

I was pleasantly surprised how nice the hotel was. It’s been renovated, everything is new and clean. The bed was a bit hard but it was fine. Breakfast is grab and go, cereal and baked goods. I would definitely stay here again.

Great experience

The bedroom was very clean when we came in. Staff was very nice even late into the night. Nothing comes to mind

The hotel was clean and close to where I needed to be. The rooms were clean, nice, and maintained. The breakfast was minimal and needs improvement. There was coffee that was not that great. The coffee from the room from the keurig was better. It had cereal, honey buns, and granola bars. It was a quick trip so it was a nice price and very clean.

L

Clean room great staff

Great room - full size fridge so I could freeze my ice for further travel

Staff rude, said we were banned, did nothing wrong, claimed was hostile, just was misunderstood The rude Indian staff

No wifi ? ?

Very clean

It was quite and the room was nice and clean. The broken back door that requires a key card to get in was accessible to anyone key card or not. It was also hot and humid in the lobby area.

The lobby and room were beautiful. Front desk lady was very nice.

the hospitality no complaint

We stayed for 4 days, it was very clean!!!!! I had only one issue, it says they serve breakfast but their breakfast is only cereal and a muffin, my son has food allergies so we unfortunately had to eat take out breakfast everyday. They sold drinks in the front area of hotel for 2 dollars. My son tried to purchase 1 drink and they told him its a minimum of 2 drinks and he said he didn't want 2 drinks he only wanted 1 for the $2 so that was disappointing. But honestly I would stay here again. These little things are minor, the quality of the hotel is worth it. Its quite, staff is available all night, overall i can't wait for my next vacation cause ill be booking here.

Very nice hotel especially for the price. Large rooms with comfortable bed and wonderful shower.

Very clean …room was quiet and clean with a wonderful shower

The "breakfast included" was nothing but sugar. Muffins , cereal & orange juice. My toilet seat was filthy when I arrived and the air conditioning was making a loud noise .

Check-in was quick and painless. The room was clean and the AC worked perfectly. The night was quiet and we had hot water in the morning. So, that pretty much covers anything I would have complained about, good job! I did not appreciate not being able to cast videos from my phone to the TV.

Everything was good. I wish they had some real breakfast food.

The property was in a good location, peace in quiet. When we checked in, we got a room that wasn’t even cleaned yet. Front staff did fix it after being told, the rooms smelled like cigarettes even if the hotel started no smoking. The restroom was pretty dirty still had hair from the last person.

Breakfast is so so. Clean place.

Great place, no issues

It was cool

Nice place

Thank you

Fairly quiet. The staff was very behind and inconsiderate of guests.

The breakfast was poor

Elevator was broken- smelled liked food whole time- air conditioner smelled when on

Breakfast options could have been better

The elevator wasn’t working

Room was clean

The location was good, it was close enough to downtown. The overall layout of the rooms were nice and up to date, just wish there were more amenities. The only thing that could've been better was the room service. We didn't get room service to either room I believe for the entirety of our stay. We even asked twice and told them when we would be gone so they could go in and clean but nope.

The people and space. Very quiet as well

Very basic breakfast. I had to feed my husband soon after departure. Everything else was very good.

It was safe clean and close to everything. I was only 20 minutes from the airport. I never made it down to breakfast. But that’s on me

Upon check in there is a list of don'ts done are completely understandable but others No visitors No pets No excessive baggage No extra persons No smoking This is the actual list. The woman at the front desk was very stand offish the men, not so much, and I didn't expect an elaborate breakfast but I also didn't expect over ripened bananas and oranges and famous cookies. Staying in rome one twenty three towards the back.If people are coming and going out of that door and it slams at all times in the morning, there was an hour time difference from where I actually came from.So luckily, I was already up at three in the morning, because the slamming of the doors would really had did me in.. The internet stayed not working.And to I gather, that's not their fault, but out of the four days, two days I had no t v. I left the hotel and returned, I was met by eyes, making sure I was alone mind you.I was out there visiting my daughter

clean nice rooms

The room was very nice and clean. Wheelchair accessible and handicapped friendly.

We stayed on the 1st floor in the back were the door was and there was no safety lock on the door people were able to come in and out whenever they wanted to. So we would hear the door slam and open and slam and open. We expressed our concerns to the front desk but they did not care .

Clean, well maintained. Good value.

The name will throw you off but very clean and nice, but there are multiple locations in the city of Houston so I can only speak for this location

Everything was good

Excelent

The Hotel is really not up to par

The gentleman at the front desk was very nice , it was clean I didn’t like the fact that we were on the 2nd floor without the use of the elevator. And I didn’t like the bathroom door. It doesn’t fully close because it is a barn door. I also didn’t know the blankets were in the dresser drawer. I was freezing the 1st time I stayed.

Second time staying at this hotel, very friendly staff and clean rooms. Close to the highway, restaurants and movie theater.

Very pleasant stay..rooms are clean and the area is near a lot of restaurants. This is my second time at this location. Staff is friendly and very customer service oriented.

Elevator out of order wasn’t told until charged. No air conditioner in the hall ways. No smart tv. Room was clean and staff was friendly.

It was acceptable

Hotel was very clean, decor was great, guest services was prompt and courteous. We will def stay coming through Houston again

The room was decorated and designed beautifully. The breakfast is a quick bite of pastries, coffee, cereal and fruits. I would stay here again since it was close to Inspire Church - went there for a conference.

I love this hotel! Spotless and great service

Clean place

Muy buenos y tranquilo. 100 recomendable

Nice property, contemporary room design stands out.

Clean room, great service, huge shower, and super comfy bed

Super clean rooms. Super accommodating.

Great

We choose places that are listed for continental breakfast. All they had was 2 muffins (literally). Not two kinds. Just 2. Cereal and jug of milk.

Room was great breakfast was non existent!

Very quiet and comfortable.

There was however one downside, they state they include WIFI which is true however I was kicked off the internet multiple times due to low connection my guess is the router was positioned far off overall weak and unstable signal, the TV's did have fine connection however I noticed my device's worked better on my hotspot and data. Other than that. . . I really enjoyed the stay! The only thing I ask the hotel staff and management to look into is possibly adding additional Access points and networking options to help guest that rely on that network usage.

Good staff

Very comfortable

Poor WiFi, uncomfortable bed, and towels were dirty.

Nice and clean hotel. There’s no pool or gym if you’re wanting that but otherwise nice hotel. Would stay again for the price.

Very nice and clean place to stay

Absolutely love, this place peace and quiet nice rooms, friendly staff

Friendly staff, room was clean and comfortable

It was nive a clean

Very nice clean hotel. Quiet and staff was very friendly.

Room was clean! Beds were comfy

I was pleasantly surprised, quite, safe. They room was clean but don't think the carpet was vacuumed in a bit. The shower was great and the water got hot fast. It's near shopping and restaurants and a movie theater. I chose It because where I normally stay was booked but would recommend. Price was good. Did not try the breakfast since I had plans elsewhere.

Stay was great. Could you a better comforter for the bed. It was basically a sheet. Everything else was fine.

Clean place, nice decor, hard to sleep in due to noise level.

The first time I stayed it was an amazing experience. It was a nice and clean simple hotel. I had a room on the top floor and it was clean and pretty spacious. I booked again because of the first experience. The second time I stayed, it unfortunately wasn’t as good as a stay as the first. The second time I was placed on the bottom floor and it was so noisy 😭. The room still was pretty clean for the most part but the blanket this time around had a horrible smell so I couldn’t bring myself to use it. Also felt like the room was a bit smaller even though it was the same as the first time I ever booked. It was probably like 10-12am at night and it was so noisy outside the room. I was confused about the noise because last time I stayed the room was so quiet and you can almost hear nothing outside of your room. This time around I heard almost everything going on outside. I heard kids running around and screaming. At first I was like oh okay kids screaming isn’t to much of a problem plus it was the weekend and I’m sure they were having their fun BUT being on the bottom level sucked so bad because of the people over us. I could literally hear the person above walking around and all of their movements. I would say staff is really nice though but if you can avoid the bottom level then you will have a good experience 😭 since that is unrealistic then I just wanted to let others know of this.

Nice and clean

The room was real nice and clean I really love the bathroom it was really nice

Great value! awesome location close to food and shopping. clean rooms , great showers, and friendly staff

It a really good place to stay cus its clean and quiet

She loved it 💚

It was overall a decent place to stay. The room was still a little dirty when we entered the bathroom room. Don’t expect eggs or any warm food for breakfast. All they had was cereal,muffins,honey buns and some fruit. The rest of the room was really comfortable and put together if you’re just looking for a place to stay then I recommend.

Breakfast: please consider serving toast, bagel, cream cheese, yogurt, jelly, butter, apple juice fruit. Make a toast available to guest. No more honey buns for breakfast.

All of the staff was really nice and the property looked really nice , rooms were clean and room serviced came around to see if we needed any towels or anything . They also had snacks that you can buy and washer and dryer access as well ($10 to use) i would give this place a 10/10 def would come back !

Very clean and quiet. Will stay next time I’m in town.

Great

This hotel is very clean and smells good. If you're looking for a Continental breakfast, don't expect it. Overall, everyone was nice and the place qas clean.

The place was ok but the mattress and pillows were horrible !!!

N/_

I like

It is quite place to stay

Very good

Excellent

Extremely Easy and smooth check-in, nice and clean lobby and room, only thing I wish they had was hot breakfast but they did have cereal, coffee, juice, etc. I will definitely stay here again

No complaints...nice designed rooms AC filter needs 2 be changed often was a lil smelly.

Courteous staff, good facility

Very clean and safe hotel. Walls are a little thin. Could hear the neighbors in the other rooms across the hall. Our room (226) had a weird either smell from ac or humidiy problem other then that very nice hotel and good price

Overall is an amazing place to sleep but you are not allowed to have visitors which thankfully they worked with me because i had my hair and makeup for my wedding and my mother in law and niece came to get there hair done and stuff as well

Had to stop with my family for an emergency and as soon as we walked in it was clean n had a friendly face rooms was amazingly clean with everything we needed to sleep comfortably

I wosh there was a rating for the breakfast but there isnt ive never seen such a pitiful breakfast in my life machines were down and it looked like they hadnt replaced so of there beverages and food. Not a good channel selection either on the tv plus when it was 10am got rushed into leaving but the housekeeping staff because they wanted to clean the room even though check out is at 11am. Dont bother asking for wake up calls because they wont call you

Awesome job

Very nice hotel. A bit over priced for the area of town. This room was very nice. I stayed a 2nd night in a different room. The 2nd room was not as nice and needed some repairs. Also the 2nd night the people in the room above me were very disruptive and made a lot of noise. I had to complain to the manager.

Very clean place

This is a relatively new building, so conditions were very good and the property was well maintained. It was advertised as sound-proof, which it is not and it's beside a freeway. It was also advertised that breakfast was included. The only thing available was cereal and prepackaged pastries. Not my idea of breakfast.

Nice new hotel, boutique looking. Breakfast was more of a continental type breakfast, nothing hot was served. Cereal, fruit & coffee. The listing needs to be changed to reflect this.

Is loot very nice and clean I will have different size of pillow they’re to big for me

Clean, affordable, and convenient.

4 stars

Super clean & safe.

Staff was friendly. Room was clean.

Nice and clean

The rooms are very nice.

I have stayed here many many times and would choose this hotel over many others in the area. Definitely staying again.