OYO Hotel Houston Southwest I-69

Absolutely disgusting! The place is infested with filthy, nasty cockroaches. The living conditions are unacceptable, and this is one of the worst places I have ever lived. I would never recommend this place to anyone. The lack of cleanliness and proper maintenance is disgraceful!

All very good

Good staff good room

Clean good staff the night gentleman is very understanding

Poor

Front desk people where great room is very clean

I ask a question about the room and, I was referred to Expedia..The staffs are not Professionals. Carpet was wet, shower was dripping, the toilet was pitiful.

Good

Exceptional

Bad

No I rather people stay and see & review themselves. The young cashier was hateful.

Still no pool the property is deteriorating

No I rather people stay and see & review themselves. The young cashier was hateful.

The outdoor pool is still closed due to a failed inspection 3 weeks ago if your gonna list it as an amenity then make sure that’s what it is

Rooms are small but clean and decent for a nights stay or two

The staff at the reception was extremely rude. When I asked his name, he refused and asked if I was fbi

Clean room

Ac didn’t work and bed smelled awful Would not return

Ac didn’t work and bed smelled awful Would not return

I’m pretty sure this is a meeting place for nefarious activity. It is so bad, it looks nothing like the picture, it is in the worst part of town, I can’t believe they charge money for people to stay here, it’s atrocious.

Discovered a lot of minicockroaches in the morning room 208

Excellent

Great

I book, late night trying to find a last min location. By the time I book check in time was over. Try to cancel them but didn’t have the option.

The staff was nice and helpful.My room was clean and comfortable.

Nothing Roaches, cold water.\nBad location

It was a nice place to spend quality time

Exceptional

Unsafe for a girl to stay at alone was followed after I checked in to a man asking me to come to his room, bad neighborhood burn holes in the covers. I would not double back.

Nothing

Nothing

I just needed to stay for one night on the double bed suite and my only complaint was the dirty carpet and the size of the room. It was a little bit too tight for my opinion for a double bed, but will return for the price. Very good price very friendly staff and very safe and affordable.

.

Bad

Passable

Pool, TV, WiFi, bed and shower. Door had a gap that let a few bugs in.

Pool, TV, WiFi, bed and shower. Door had a gap that let a few bugs in.

They could not find my reservation so stayed with a different hotel

Staff was rude. We requested 2 beds..they were squeezed in a small room. the bed was pressed up against the air conditioner. The end table was squeezed in between the two beds. There was bugs in bed not sure if it was a baby spider or crab i was to busy trying to kill it. .Oh the roaches crawling out of no where. People stay on property and someone kept knocking at our door. I couldn't sleep after that. Oh and the shower water took forever to get hot..i was running up the water bill waiting. Staying there was for rest. But it turned out to be a nightmare. No sleep. Never again!!!

Price Staff was rude. We requested 2 beds..they were squeezed in a small room. the bed was pressed up against the air conditioner. The end table was squeezed in between the two beds. There was bugs in bed not sure if it was a baby spider or crab i was to busy trying to kill it. .Oh the roaches crawling out of no where. People stay on property and someone kept knocking at our door. I couldn't sleep after that. Oh and the shower water took forever to get hot..i was running up the water bill waiting. Staying there was for rest. But it turned out to be a nightmare. No sleep. Never again!!!

Could be cleaner

El cubre colchón estaba manchado la colcha tanbien tenia mancha en medio. Y no la pudimos usar, pero al siguiente dia le dije a trabajadora y le dije que las sabanas estaban sucias, y el dijo que no era sucio, que era mancha, pero las canbio el sofa estava sucio oh manchado,seria bueno que hagan canbios de las vosas mas visibles

Siempre que voy me dan la habitación más descuidada no es primera vez el de resección que estaba cuando llegué es bien pedante mal encarado

Staff lied to me no room available e xcept.smoking. waited almost 2 hours for a room.to be available . Did not happen, I asked for a refund. Was told refund would be processed. Received an email yesterday stating refund Denied . So I am paying for room that was not available.

The

The AC unit did not work, and ai froze all night. I literally had to sleep in two jackets, and the refrigerator did not work! So my food spoiled as well.

Clean room likes aways. Awesome staff. I love staying here when I'm in town for work. My Home away from Home.

When I arrived they didn't have a room available for anyone who booked online but chose to pay in person. Front desk clerk told me my stay was canceled but I did not receive a singular call nor email, and my booking was not canceled on the app. Horrible experience.

It was ok . Rooms were clean . Are not to safe .

8 out of 10. Rooms are relaxing

La primer habitación que me dieron no funcionaba la llave y la segunda me dieron una para personas discapacitadas el egredon estaba sucio habían muchas cucarachas pésimo

Staff

The staff was helpful.

Everything was bad and then I went back and I was red listed for no reason at all

This fellow took forever to confirm the paperwork and ready a key. Key didn't work so hiked down the stairs and the length of the hotel to rouse him. He walked us to the door and then did open the door -- after battering at the door with a heavy tool of some nature. The commode often sounded like a heavy-caliber machine gun when it was flushed. Not always, but often. The bed, mattress, bedding was flush against the air heater/cooler. It did not burn while we were there.

The check-in service was good, thought. But only the check-in.

They was very friendly

Good place to stay. I just wish they would fix the bug problem & update their furniture.

Pesimo

Room was clean but not refrigerator or microwave. That was my only problem

Great place to stay no pool but tv refrigerator and microwave great stay

The room was nasty, needed cleaning and smelled bad. I didn't even shower there. Would have left but was super tired.

I had to rate it low due to how cheap the bed and blankets are. They were able to accommodate me another room when the original room I booked has a strong sewage odor. Maybe it’s normal in tx, but there’s roaches. It’s relatively cheap place and very dirty environment. I would not recommend. But it was close to bellaire

Bad area. And the front office be tripping over nothing . To much going on here

Ba

Would have given a zero. They scammed me out of $200 by cancelling my reservation after I told them not to. Never saw the room, but the property was scary with a broken-down security car in the parking lot and heavy plexiglass window for check-in. Unpleasant staff.

It was nice

The motel is run down and old as hell but service was excellent. The lady who took care of us was a happy soul and i loved that part.

It’s well worth the money

Room was spotless, no bugs

Waited for 20 minutes at front desk before someone came. Room was not very clean, mold in shower, hole in bathroom wall, and power went out about 9pm and came back on at 11 pm. Hotel was the only thing with no power. Surrounding businesses had lights still on.

There was no elevator. I carried my luggage three flights of stairs. The security was rude and didn’t speak English.

Good

Good

The pool was awesome

The rooms were clean and the staff was great.

Very nice pool

The property was clean ,comfortable and quiet.

Housekeeping didn’t clean the toilet ever when in my room

Not clean

good to stay

The place was not up to part. The hotel didn't looked safe. I had my two granddaughters 7 and 9 I was charge extra for them.Check out time at 11:00 am they didn't knock and was walking in at 10:00 to clean the room.

The room was full of cockroaches and bugs. Never had this bad experience with these hotel. Please remove this hotel even as listing in Expedia app. I have the videos and pictures as well which I showed to the stuff but never took action.

U get what u pay for

It was a run down flop house. I highly suspect there is traficking out of there. The door to our room couldn't open and it didn't seal. Room was full of mosquitos. There were no towels. It felt like a punishment huat being in the room. Not as represented. We left and found somewhere else to stay. Don't go there.

Nice

There was roaches I didn’t get to stay. I ended up leaving.

In my previous stay the room i was given had no security dead bolts in the doors and i gave them a negative reporting on this safety issues. When went to check in the following week the manager said my truck stinks and would not check me in

I parked my truck in front away from other patrons. I do this because my truck is used for farm work the manager would not check me in because they said my truck smelled. In feel like this was retaliation because of the negative review in gave the hotel from my previous stay. The roam had no security dead bolts on the door

Average

Good place for the price

So far this hotel has gotten me out of the pinch. It's very basic but a comfortable place to stay in.

In room door security

There were no top door bolts on the front door nor the shared door in the room

There were no security top lock on the front door nor the shared middle door to the next room

Quick and easy for check-in and extending stay

The room was really nice. It was quiet. I slept well. Would go back again when needed.

didnt

Got in the room there was roaches in here had a funny smell

Trash

The property looks old and worn out.

Roaches everywhere. Don't stay there. They are even in refrigerator

They kicked me away and told me that it was full and I paid the money I had n now I’m spending a night in my car after driving the whole day from Illinois to Houston

Great

You would be glad after stay there.

It was a good spot to stay. Security really helped with the neighborhood

Good place

They pulled out a red flag with my id. With other girl . They couldn’t say what I did. I never stayed there. I once put my id for one guy worked for me that stayed there though back then I didn’t hear anything about a problem. They didn’t let me in at 1:30-2am. Day did not help with the refund

The price service charge was added without my knowledge. The description said all service fees included which they weren’t. The pics of the listing were way off. The ceiling literally was coming down and would fall off when you lifted it. The staff were great and the cleanliness was great but the paint was peeling the hot water in shower didn’t work. I had use the sink “military bath”. It was pretty quiet and I slept well just know those are outdated pics

The staff were truly genuinely kind people. We were only there one night but i would recommend this hotel before i ever recommended any other hotels in the area.

Easy check in. Quiet night. Room was a little cool without a heater working but that's the worst of it. No complaints

Upon arrival I had to wait a couple minutes in the front lobby but was then greeted by a nice lady who checked me in. She gave the room 228 if I remember correctly and needless to say this room was in horrible condition. The key reader for the door wouldn’t even work properly and surprisingly the staff members were walking around the property right as I was trying to enter. It finally had flashed green so I tried to open the door but it still remained shut. This was when a staff member came up and took over from there and eventually got it to open. There were roaches, the microwave did not work and the room smelled like it had smoke in it but not of cigarettes. The restroom was leaking and felt humid inside and as the night went on the door continued having problems to open. The lady who checked me in even came up to open the door for me again when I requested a new key because it kept flashing red. Also another red flag was when asked if someone was going to be in the room with me they wanted that persons ID but I can’t provide something I don’t have so that was left alone. Out of a 1-10 rating I’d give 4.5/10

Overall all terrible

Nothing that I lie like or anything unique and it’s just dirty and rusty

This hotel is placed in an extremely bad and unsafe location. This area is known for prostitutes walking the streets. Even though there are attempts to detour the prostitutes by law enforcement, the hotel itself is very run down and not upkept. It only have a stairway of up to 3 floors which do not consider persons with disability. Entering the room makes you not want to be there and enjoy your stay because of the interior/exterior conditions of the place. Definitely will not return!

Let pressing iron being in all rooms

Carpets is very old, smelling, very dirty, they're needed to be change. Some of cockroaches under beds, behind the cabinets, chairs and under basin.

Good service

The space was fine for the time being, but the light in the bathroom did not work and the floor was dirty. There was also roaches coming out of the furniture, very disgusting especially when I had a toddler around.