MorningSide Inn

Ac was broken, hotel provided wrong room and was not able to change to correct room

Worst hotel I’ve ever been. As soon as I opened the door a roach dropped right in front of me, smelled weird, and bathroom was disgusting. Couldn’t even stay there for 30 min, I turned the key back and left. Unacceptable place to be in Expedia.

Based on the price and the proximity to nrg stadium and the medical center I would say this is a amazing deal. The rooms are older however for the price you are getting a safe and clean place to stay for the night. The hotel staff where friendly and helpful when I asked for an extra key later at night. I went to a game at nrg and chose this place and will chose it again in the future would definitely recommend for a budget traveler who just wants a clean and safe place to stay for the night.

The floor was dirty, there was a strange, lingering smell coming from the water, and to make matters worse, we found cockroaches in the room. At that point, any confidence we had in the cleanliness of the hotel completely disappeared. The bedding and furniture looked questionable, and we did not feel comfortable spending the night there. This was, without question, one of the worst hotel experiences I’ve ever had. The condition of the property is unacceptable, and the photos online are incredibly misleading compared to reality. Save yourself the frustration, disappointment, and concern for your health—stay literally anywhere else.

definately will not stya here again

The property was dirty. I had to change rooms because the one they gave me wasnt cleaned

The staff is very friendly and responsive. We needed some help after check in and they fulfilled all quickly and in a friendly manner. The room was clean. There is no fan. A/C was good but a fan in the sitting area would be good. The bathroom was clean but old looking. The hotel is in a nice neighborhood and it was peaceful and safe. I stayed there with my family for the world cup match. The stadium was very near. We had a peaceful stay and its very value for the money

All I will say is read the reviews on this place as they are 1000% true. It looks like it’s abandoned from the outside to the lobby to the rooms. The “management” is zero help. Hotels.com is zero help. Don’t expect anything but disappointment and disgust.

I specifically requested a downstairs room because I’m a disabled veteran and they told me no problem. However, when I checked in they told me that there were no downstairs rooms available (no elevator either). I struggled up the uneven stairs with my overnight bags and opened the room… it smelled musty and was hot because the AC was off. I dropped my bag turned the AC on and went back to the hospital where my son was in surgery. Got back around 11 pm and the room was still stifling! I called the office and told them, they brought me a key to another room and I moved. Turned the AC on in the second room and after waiting for an hour the room was tolerable but no telling if it was the AC or the fact that it was after dark and I had the door open the whole time. The new room even had crusty something smeared on the floor (I didn’t even want to guess what it was). The fridge was hot and had to put my food and drinks in the freezer to keep them from spoiling…

The room was dirty and had roaches, the front desk lady would not let me speak to a manager about a room change or refund me for the remaining nights, I ended leaving and booking a new stay in another place

No TV, sink was falling off of the wall. There were dust bunnies THICK on the ceiling above the bed where the AC blew air. The walls had cracks in them and the flooring was a laminate that had come apart and was peeling from the edges. The tub was stained a deep yellow and was chipping paint. DISGUSTED and checked out immediately after checking in.

No the ac didn't blow good the kitchen didn't have nothing in it No coffee pot it had mold the paint was piling off the wall the floor was water warped tv had no service it was bad I am 55 and it's the worst inn I've been in

There is no coffeemaker anywhere no schuttel. This place should be razed .

The room wasn’t ready. Cockroaches and dirty and no towels when finally got the room late at night. No compensations or apologies given

This was the worst hotel I've ever seen, we checked into the hotel and the guy in the office was RUDE and very unhelpful!! The room was awful, no TV in the room, AC didn’t work and the place was filthy!! My mom and I went to dinner and as soon as we got back to the room I was done, we packed up and found a better place to stay. I'm gonna contact hotels.com to try and get my money back!! This hotel needs to be removed from the website!!

Dirty room, cigarette smell, cigarette burns in furniture, dirty sock left on floor, holes in wall and ceiling and BLACK MOLD ON THE CEILING in one of the rooms they tried to put me in at first.

Very dirty place. No TV. Air conditioning did work.

The room falling apart. I made a complaint and no service attitude at all. Terrible option and terrible service.

Absolutely horrid conditions. Black mold the ceiling, stinky room, no trash can, only two dirty towels. Old place. Worst place I've ever stayed & had to check out early for another hotel.

It smelled like mold. It was basically clean, but old and neglected. Old flooring, counters, paint. The lamp next to the bed was missing a lightbulb. It had a weird piece of tissue paper stuffed inside the shade, and when I touched it, sheetrock-y powder fell onto the table below. The bathroom faucet dripped. There was an empty vestigial soap dispenser on the wall, for some reason. The place was dark. Not cute. No TV, but a remote control, for some reason. I wondered if I'd get bedbugs there, so I lifted up the fitted sheet. The mattress was old, yellowed, and I didn't want to touch it, let alone sleep on it. The room was the opposite of comforting and relaxing. The owners of this place need to find some capital, somewhere, and invest in bringing it up to a respectable standard.

This Inn SHOULD NOT be affiliated with Hotels.com! The lack of maintenance at this property is horrific and needs city citations in order for something to be done!

The service desk was rude and gave my room away

I remember that place being really well, kepted years ago. Now, it just looks like a place for the homeless. And every time i've gone, i've had to switch rooms at least three times. M s a parties is I'll probably still go back because of the prices. The staff was not like they weren't helpful.It's just the place was not well kept

Nice place. But the staff have no respect for guests very rude and disrespectful. I was at this hotel due to my dad falling and breaking his hip. I was at the hotel and ended up going to the hospital to check on him when I got back around 1 AM my key card at work when I went to the front desk to get my key card to work the night person or manager owner. Whoever it was rudely said that I did not pay for my room and would not even call Expedia to verify or to find out what was wrong with it the time I got back in my room it had been about four hours so it was like 5 AM in the morning when another lady I guess the manager‘s wife came and actually looked at the paper or the email that was sent by Expedia nice property horrible staff

My family did not stay at this hotel. Upon checking in, immediately left to another hotel due to uncleanliness.

Manager was rude. Gave me my key, pointed in the general direction of the unit and said “cable isn’t working” as he walked away. I get to the unit and have to shoulder check the door to unstick it, this is when the door handle inside flys off and into the middle of the room. Later I find out that the only way to use the handle to get out of the room is by holding the latch with my pocket knife. Next up I kill 2 roaches, saw several in the hour I was willing to stay. I go to check out the bathroom and see the sink is stained yellow so I turn on the water to find out that it is also yellow. And another glance over, used condoms in the bathroom trash bag. Luckily had my knife to escape the room, literally.

Staff are rude

This hotel is a disgrace. Smelled like rotten food. Bugs on the floor (roaches?) and in the bed (bedbugs for sure). The whole room was dirty. Plus no trash can and only one towel. Avoid at all cost.

The tub, a little more towles in the room.. could have used a trash can in the room.. and better pillows

Dirty

I booked this hotel for a quick over-night stay for my husband because he was visiting our son the the ICU in Houston and we live out of town. We had a nicer hotel booked for the next day (when I was arriving); however, my husband left a day earlier and needed something close by for a little shut eye. He checked in to go shower & freshen up, as he planned to go back to the hospital and return to the hotel later to sleep. He showered quickly and left the hotel, as he said that the hotel had a roach infestation. Needless to say, I paid for a shower, not a place for anyone to sleep.

El sitio olía a humedad, tenía cucarachas y se veía sucio

Arrived to check in ..at about 12pm no one in office. called office phone number about 4 times and another couple came up to check in rung bell and also call office and no one would answer. Final someone arrived and opened window to check in. After check in gave me a room in back t.v. not working , roaches crawling on entrance door fan in bathroom running to air the smell out. filthy bathtube. Went to front adked for better room. Gave me better room but still nasty. kitchen sink drain smell bad because stopped up.. roaches running around rim of toilet with used tissue on toilet tank. Slum lords. Pictures not accurate on web.

I was hoping that the good price was a bargain. It was not. This room was clean and had a nice kitchen. On the other hand, it is old and in need of maintenance. The bathtub was not level, so there was a little puddle of water left in the tub. Three were sections of the ceig where the texture had fallen off. The floor was a laminate and it is water damaged and wearing out in the bathroom. It wasn't properly installed and you could feel the floor give as you walked on it. It would have been better with some tile in the bathroom and kitchen. has a nice little living room area, but the couch is an old and worn fabric couch that I decided not to sit on. The bed was nice and the air conditioner worked.

Unfortunately what was shown on the website was not what we encountered!

It wasn't as bad as I thought it would be. I didn't see any roaches and the room was fairly clean although it is a run down building but you get what you pay for. The cigarette smell was pretty overwhelming.

I would never rent from here again. Place is disgusting for what’s supposed to be a like a 3-4 star motel. I was given a room that wasn’t cleaned then was given another room (current room) and door handle is broken to open door. Was stuck in room and couldn’t open the door. Roaches are everywhere and bed is on a steel frame that’s nearly broken. I sat down and the bed collapsed. Never again!

Very economical. Great price for one night stay.

This hotel I never would recomend !

Read reviews after booking . I had no issues stayed in 205 2nd floor all good , definitely can't complain for the price and management very nice. Also easy spot for lyft pick up and drop off .

There was no one to check us in, I paid for booking coverage and you left 4 girls stranded in Houston at 12 am.. highly wouldn't recommend to anyone!!!!!

Parking area was for slant parking and it only had one way in and out you had to either turn around or back all the way out

It was the worst motel I ever stayed in. It was dirty, mold on the walls, holes, roaches, dirty. The staff was rude and customer service was non-existant. You need to take them off your list of motels that you offer.

HORRIBLE

HORRIBLE it’s looked so bad the tub wasn’t fully painted stains everywhere it didn’t look put together or like they really cared about it. Room service only came once in the four days I was there. It barely looked cleaned to even be there. And the first room I was gave looked like someone was living there like how you don’t know who’s in what room. We changed immediately.

Some trash piles outside near our door... otherwise all else was OK.

It was affordable and comfortable.

Pls

Asked to cancel room at that point no refund given are cancelled reservations.i was on oxygen and could not breathe in such conditions. Y'all should be ashamed for promoting this type of hotel.

The A/C did not work at all the entire two days the office wasn't will to do anything about it it was horrible sweated the entire time

Expedia is the worst!!!!

Staff friendly, internet service weak, room comfortable enough, but issues with lights, phone not connected ... poorly maintained.

Nothing fancy, but the room was very comfortable. Unfortunately, there was no desk or dining table for my laptop. Some plumbing issues in the shower and the blinds in the front window were falling down. But it was a great location. The staff was very friendly and the room was very clean.

The moment we opened the door of the room, we saw multiple cockroaches running around inside the suite (both bedroom and sitting area). We immediately went back to the front desk to cancel. We also contacted Expedia for a refund. Expedia told us the clerk acknowledged the incident, but the manager of the hotel refused to give a refund.

This was worst place ever . We got there at 3pm for a 2 pm check in had to wait an hour for room. It was no pillows on beds no extra covers for sofa bed so 5 people slept in 2 beds with no pillows only 2 towels 1 face cloths . Wild load drug smelling all night long . Bad location bad place to stay all around. Please don't recommend this place tonothers

The lobby was closed due to "Covid". Had to deal with staff through window. It is Feb. 2025. Room was in poor repair (cracked floor tile, missing lamp fixtures, broken window blinds, stains on wall, missing strips of laminate on furniture, sheets with stains).

Owner very helpful

Generally unclean.

Very little hot water

Worked perfect for the night and kind people

This hotel has severely declined since I last stayed there in 2020. The material condition is horrible and the customer service was horrible. Pictures and anecdotal accounts available upon request. I intend to contact Roadway and Choice about the 3rd world conditions and the severe impact to Rodeway & Choice’s reputations.

When I checked in everything was fine I paid for a four day stay ( holidays). I received a call from a mail manager, I guess stating my family had to leave and unless I paid $30 cash every day even after I stated the room holds up to five people they’re only four. I will never ever use this hotel again.

The room was so bad that I checked out less than an hour from the time I checked in. I didn't even ask for a new room or a refund. The room was extremely dirty. The mattress had stains from what looked like old bed bug feces and the mattress was never replaced. The shelf where the bath towels were stored had dirt and grime in them. One of the "clean" towels had a long black hair in it. The walls had holes in them. The room smelled like smoke and the comforter had multiple burn holes in it, despite the room being labeled as smoke free. HORRIBLE!

Run down, dirty, bugs and insects in room, water/rust marks in bath tub, TV and toilet did not work and had to switch rooms. Other room similar conditions except toilet and TV worked (not all channels)

Utterly disgusting. The bed blanket had holes and tears. The walls were half painted. The room reeked of mold. The shower tub was stained brown and yellow. The cupboards had rat-proof foam in many crevices. The doors were scuffed and marked all over. The floor had loose tiles. The only positive is the location of the hotel. It is in walking distance to the medical center and Rice Village. The motel needs a major renovation.

Rooms smelled weird

The property was in a ok location. The room itself was spacious, we only had 2 towels in the room. The bed sheets or pillows were not comfortable.

The front desk assistant apologized and this mess.

Horrible property was stolen

It was one of the worst times we even had in a hotel

Was unable to even check in because no one was in the front office , when trying to reach them the landline phone was purposefully placed of the next to the phone base. So the phone would just ring and go straight to voicemail. Waited for 45 minutes during a natural disaster trying to get my family safely checked in . They never answered or showed up to speak to me or the Expedia representatives. So I had to take my family to another hotel near by . They also refuse to answer on order to get a refund . This has been the most awful experience ever.

Room was mostly clean, bedspread had some suspicious spots on it. We didn't use it. And the hard tile floors had a cleaning solution residue that was slippery and sticky and unpleasant. Otherwise, a nice room, comfortable bed. Spacious bathroom.

There was something spilled between the beds that didn't get mopped up. There were cockroachs in the kitchen. There was change on one the beds which we let.There was a yellow glove behind towels in bathroom. There is a whitish film in the kitchen cabinets. The whole room stinks like mold and mildew. You get what you pay for.

roaches moving around and need pest control.

This property is disgusting. Photos on Travelocity's website are not even close to what the rooms look like. I was afraid to even be in the room as not sure what I might catch. Holes in the walls, 2-inch gap in door entry, bedding and furniture looked like it was picked up off the street. Nothing looked like it had been changed in decades.

The staff was nice, but room was in deplorable conditions. It didn’t feel clean at all. There were flies in the room, the shower was disgusting as well as the kitchenette the walls were dirty too. If you need a place to rest your head it’s okay, but be ready to here your next door neighbors every thing.

The heating/ac unit is really hard to reach/ read for anyone under 6ft tall. So, on a stormy, 40° night it was not much warmer in the room. Also, it just needs to be cleaned a little better. Every surface seemed to have a sticky film. The sheets and pillows were dingy. But, as I said earlier, I was caught out in a storm, and this inn had room. So, while it may not have been the best? It was certainly better than other motels I've stayed in, especially for the price. This place was a great deal.

led to a sleepless night for both. The outside might not look the best but pretty good on inside.. staff was freindlly , courteous and efficent. REPLACE THE PILLOWS !!!!

I moved the little basket with coffee in it, MANY baby roaches just scattered. DISGUSTING

Smell terrible shower super dirty and old furniture damage, cockroach inside

Staff is always understanding, good quality clean rooms, great location.

unlivable conditions. ran down... glad I didn't stay

The manager here is very nice and has been extremely accommodating.

The staff at this hotel was accommodating, but the hotel needs serious updating. Many things were in bad condition. But the beds were comfortable and there was plenty of space. The refrigerator was nice, though there were no plates or utensils to make use of leftovers, and no microwave to reheat things. The wifi was slow and sometimes spotty. Overall it was satisfactory.

No remote for TV No safety latch on door.need better signage. Passed right by it twice!

Do not stay here. Did not have high expectations but this place was worse than pictures. Rooms were dirty and smelled horribly.

Stayed here 1 night to be close to medical center. Its a great location just below Rice Village. Lobby was closed when we checked in about 5 pm so had to check in through window at front desk. Our room door was wide open when we arrived so that was strange. Hotel was quiet and room spacious with bed, sofa and kitchen and working appliances but a broken drawer facing. Ice bucket was dirty with food crumbs. Room door was dirty with what looked like small blood stains. TV stand was failing over and top drawer wouldn't stay closed. Cable TV box was unplugged but we plugged it in but it only worked intermittently. Cigarette burns on bedside shelves. AC worked great and kept room cool. Linens were clean and bed and pillows were comfortable. It was a comfortable stay overall, but place needs a little maintenance. No breakfast offered here but there are plenty of restaurants and stores to buy food in the area.

It was quiet and great for resting.

Filthy, burnt out light bulbs, room dark like a dungeon. Missing coffee carafe, asked for one THREE times, never got one. Dirty counter tops, dirty bathroom.

If you check in late get reafy for a long wait. Took me 15 minutes for the man to come up front. Not with a smile either. I rang the bell 5 times no response. I called. No response. I finally held the hutton down for a minute and finally got a response. Overall convenient not much parking room. For the price good stay.

The kind of place where you wake up in the middle of the night wondering if you going to be carrying bed bugs back home from.

I have used this property for years, and the family who owns it is really sweet. The room had seen better days but everything worked and it had many amenities. I will go back again.

Very pleased. Thank you!

Terrible experience, bad management. Will not recommend to anyone. Checked in was 2pm, but no rooms available. Mngt says check in is 3pm, so we showed them our booking that says 2pm. Then we waited 30mins because they still cleaning the room. When we finally got our room, we immediately checked the bed and the bed were not clean. We saw hairs of the previous guest on the bed. So gross! We immediately call the mngt to changed our linen. Surely will not coming back! They say you get what you pay for, but this one is unacceptable!!

air condition unit -noisy.

Great location, friendly staff, clean.

Found bed bugs in the bed, so I had to throw out all my clothes and buy new one's and got itchy red whelps all over my body...the a/ç didn't cool properly leaving me sweaty and itchy all night long so I got NO sleep!!! The whole building needs to be torn down!!!

This property is unsafe. There were literal mushrooms growing out of the walls and the smell inside the hotel room was moldy. Even though we had the AC on cold blast the entire stay, the hotel felt humid. I would never return to this property. Everything else was fine, but for sure not a safe place to stay at.

The room smelled horrible. But i was prepared with room spray thank God!! The flooring wasnt stuck to floor so was very noisy and uneven. The table wasnt usable as it almoat fell over when we set a cooler on it. There was a big hole in one of the bed covers but the most disturbing was the black mold down the wall under the AC unit

Room was spacious and comfortable. Only issue is that the aircon unit was loud.