La Quinta Inn & Suites by Wyndham Houston Bush IAH South

There was cat food left on the floor of the room, it had not been cleaned. The next morning when I opened the curtains there was cat poop all over the carpet. It had clearly been “picked up” but there was plenty that was ground into the carpet and it was not cleaned. I am typically not one to complain, but this was just gross. I won’t be staying here ever again.

For the price! Hotel shuttle was nice added convenience, however it was a tad cramped for space as the luggage had to go in the main section of the mini van since the trunk didn’t work. Pillows on bed left much to be desired, and the room was not the best or worst! Not much to choose from food wise. Staff was polite but planes were loud

Great deal close to the airport and a big room. Blinds in the room needed fixed. Breakfast was nice.

It was okey compare to other La properties where we stayed before.

Everything The pillows

I arrived at the hotel and couldn’t check in because there were no rooms clean. Once I got to finally check in the room had a horrible nat problem. I had my food that I ordered and got turned off once they attacked my food. Shower wasn’t clean hair in the shower.

Breakfast buffet was okay

It was nice acomidations.

Looked good from outside and the room was spacious with good air con and bathroom utensils No help offered to find food for dinner and then ants got into the meal I did order. Has little sleep and managed to get first shuttle to airport so that I was away from there. Pool was out of action and very dirty so I’m guessing that it is a long term issue.

Nice from stay til leave!

My stay was fantastic!! The room was clean and the bed was very comfortable. The parking lot felt very safe and the location is very close to IAH. I will definitely stay here again!!!

Pathetic Food was very bad

Airport shuttle. Took over an hour because the driver was also working on a facility water leak and communication from the front desk was not particularly forthcoming from the beginning. It took several phone calls from me before learing full story behind the delay

Good value for comfortable room Shuttle van limited availability

The receptionist on the first day was nice. I only booked because of shuttle service and Ive stayed before. I booked with shuttle and confirmed but when my flight got in no shuttle available. They said if I would have called they would have told ne no shuttle service from 1pm to 3pm. I did call but it reroute you to a Wyndham line where they try to sell you a hotel package or keep hanging up. The 1st room the one of the wash clothes had stains and they do not provide water in the room. The next day the receptionist was mater of fact when I asked for water. You can buy it and said we don't just offer shuttle service. Its complimentary. I will never book this hotel again and couldn't change because I prepaid. 0 stars

Cool and normal

Close to airport, but too noisy, very near runway for plane departures

Save yourself the money. Dirty towels, dirty floors, just dirty all around. Nice front desk staff.

Close to airport room was fine. Absolute nightmare of front desk staff named Natalie, spent an hour and a half just trying to get her to answer the phone for an airport shuttle. It was downhill from there. Rude and unhelpful never was able to get a working key for my room.

Alexia was so n

Room was great for overnight stay. Hotel maintenance needs some work, but not horrible. Staff is nice.

Good

staff was friendly, good budget hotel for 1 day trip near the airport with shuttle.

Negatives: Bad odor in rooms and hallway. missing stock of body wash/shampoo/conditioner. Hair in sinks, dirty carpet, broken locks/door handles inside bathrooms, poorly mainteind public bathrooms.

The young lady at the counter was on the phone. It did not sound like business call, but it could have been. She didn’t acknowledge me. After a few minutes I went to the snack area and selected two items. She did finish up her call. She took my credit card and I said “ have these items also……. ”she said “you’ll have to pay cash for those”. I asked why and she said “Because you booked with Expedia not us”. I said “I had no cash, and if they don’t like bookings thru Expedia they shouldn’t contract with them”. She did mention an ATM, but her tone and lack of caring, was a turn off, it made me done with the hotel. No more words were exchanged except that she would return the items to the snack area. I have stayed there before and ate dinner from the snack area. But I won’t return.

The property is in desperate need of updating. The maintenance is in the fix it mode because first we didn't have water because a pipe broke and then we had cold showers because there was no hot water. The shuttle to the airport is once an hour and fills up so plan on getting an Uber. Breakfast is the bare minimum and there is no one there to clean the tables. Which would be fine if people picked up after themselves but unfortunately no one seems to have any manners.

There was no desk or closets but I guess, this being an airport hotel, these are not required. A desk would be nice though. The breakfast was very basic. Not great at all. We had a accessible room. The shower floor was at the same level as the rest of the bathroom so, when we showered , water went on the bathroom floor, even with the shower curtain closed, which became dangerously slippery. We put down towels all over to sop up the water and to prevent slipping on the smooth tiles. Also, the hand shower did not have a shower head on the pipe, so water gushed out like a garden hose. I would not recommend this hotel. There are many others to choose from.

The lock of the door no work unsafe

Close to airport friendly staff

Everything and everyone who was at the front desk .was wonderful , clean, and quiet for the guest Thank you I didn't have any problems or any dislikes . It was too perfect

I stay at this hotel every time I am flying out of Houston, TX. Actually I stayed 2 times in the last week. Always some tiny issue. I booked this hotel through Expedia in September. Last night upon arriving late(2;30 am), after flight delays, they did not have a room after an hour of looking for my booking. Stayed at the front desk till after 4:00 am waiting. She finally "found" one. I asked for a late check out to get some rest and she said til 12 noon. That morning the maid came banging on the door and told us we had to get out because nobody told her about a late check out. Don't think we are using this hotel again.

That we were picked up from the airport in a nice van, and it only took several minutes from when we got to the pick up point I had a hard time adjusting the temperature of the room

I wouldn’t book this hotel in the future.

Nice costumer service,close to the airport and the shuttle service to airport is perfect

Superb

Nothing There are cockroach in the room. When we call for shuttle they said shuttle is busy and can pick up us from airport.

Very good

No hot water at all. Coffee area was dirty and not stocked with real 1/2 &1/2. No stir sticks and no sugar.

The tv in the rim didn't work properly so we had to watch the World Series in the lounge area by the front desk. The couch was not comfortable out there at all! No channel guides so your desk can find what they want on the television is ridiculous!!

The room was clean. The bed was comfortable. Airport shuttle available and on time. The elevator felt a bit freaky or old.

Amazing location and the staff was really helpful and nice. 100% recommended

Completely unhelpful staff

I try check in around 11:30 pm didn't get a room until after 1;30am I had to come room I couldn't get in because the lock on the door wouldn't work,one room was dirty, one I room couldn't watch tv and ants in the room it was a horrible experience

We use La Quinta frequently. This one was subpar.The room was clean and adequate except for the couch. All upholstery in the hotel was rife with disturbing mystery stains. Public bathrooms had clean stools and sinks, but the floor edges and stall walls were fuzzy and sticky. We arrived about 7 pm and all the trash receptacles were overflowing, to include a raccoon family I saw three times foraging in front of the main door. These were not emptied until 10 or 11 am. The parking lot and the interior courtyard were also grimy and trashy. Pool was closed. Transport van was tiny, so make sure you reserve a spot. You won’t have trouble finding it though, it is parked, when not in use, obstructing the entrance.

The staff was great! However, the room did not feel clean. There was a cable left behind on the carpet, the door lock was broken, there was hair in the shower, and the room had an unpleasant smell. Unfortunately, the condition of the room took away from an otherwise positive experience with the staff.

Todo excelente, nos gustó mucho el hotel, volveríamos sin dudas

Parfait pour une attente d’un prochain vol et se reposer. Proche de l’aéroport avec navette et service personnalisé car l’aéroport de Houston est compliqué. Il est venu me chercher à la porte que je suis sorti. Et le lendemain m’a conduit à la porte que j’avais besoin pour m’enregistrer pour le vol suivant! J’ai apprécié le service. Et la chambre propre et confortable pour se reposer.

Beds were VERY comfortable!! Staff was very friendly and we enjoyed every minute of our stay there.

Great location! The hotel is just minutes from IAH airport—ideal for catching early flights. Our room was spacious, comfortable, and very well maintained. Even with our brief interaction with the staff, the service and professionalism of the person who checked us in left a wonderful impression. Thank you Alexa! Nothing to dislike!

Great location! The hotel is just minutes from IAH airport—ideal for catching early flights. Our room was spacious, comfortable, and very well maintained. Even with our brief interaction with the staff, the service and professionalism of the person who checked us in left a wonderful impression. Thank you Alexa! Nothing to dislike!

Very convenient location

Very convenient location proximity to the airport

Although I booked a suite, the room was simply spacious, and the refrigerator was old. The air vents and air conditioning units were visibly dirty and covered in dust. The bathroom mirror also appeared to have been left partially cleaned, with noticeable streaks and smudges. The sofa was visibly stained and dirty, making it unusable throughout my stay.

No hot water for three days and the staff seemed indifferent to the absence of hot water in rooms for showers

Very dated hotel. Went through 4 TV remotes and couldn't watch TV through my entire stay. Staff wasn't very helpful at the front desk. Breakfast was the only good thing here but it didn't start at the time stated on their signs. Probably won't stay here.

Unfortunately you have to request to have your room serviced. The pool area was closed to guest. The elevator in the rear of the hotel constantly malfunctions. The trash collected from the hotel was left in a bin by the rear exit door. And the rear exit door is unsecured 24 hours.

Good location, recommended.

The hotel is super cozy, and I loved that I was given a room with a view to the blvd, from where you can see planes about to land. The airport shuttle service is very punctual, and the reception staff are very friendly. I love this hotel.

The hotel is super cozy, and I loved that I was given a room with a view to the blvd, from where you can see planes about to land. The airport shuttle service is very punctual, and the reception staff are very friendly. I love this hotel.

Estuvo muy bien todo efecto que en el pasillo no sacaron la basura y olía muy feo. De todo lo demás muy bien .

At closer look it wasn’t as clean. I saw tiny ants after I had stayed the night on the night stand where I had a cup of hot chocolate. In the bathroom I saw dark hairs and I have light blonde. I also saw tiny bugs that flew. Not sure what they were.

Excellent location. Nice updated rooms.

I rated all 5s because of the front desk and cleaning staff.

The young lady at the front desk was polite. The tv didn't work for hours, they were able to switch me to a different room however that room wasn't very clean.

Old hotel, needs to be renovated

There was no hot water in the room. The water temp kept changing.

Great place to stay

Nice hotel for a short stay. Spent one night because of my layover. Staff very helpful specially the shuttle driver help us with my luggage.

Arrived at 2am, front desk was friendly. I was given a set of keys that did not open the room and had to go to the desk again. As soon as I opened the door there was a roach walkinh on the desk. The room a/c had mold on the vents and no hot water to shower. Elevators and room doors looked run down.

Clean room, nice staff… I didn’t like the breakfast

really nice and helpful staff members and it was a treat to gave a little breakfast each day of my trip. Really suckes that we could not get to use pool facilities but there is always next time..

Nice, clean and comfortable place to stay near the airport

Rooms are exceptionally clean. Nothing to worry about upon check-in. Nice and pleasant experience.

The breakfast time was never told to me so I was late which 9am to be done is crazy I got there at 915 thinking it ended at 1030 which is the average of most places and the pool was not available which those 2 were the reason I book this place so I was very disappointed and the person is the morning didnt care about me missing the breakfast. I work for hospitality so I know when people care and dont she didnt make the effort to offer any help

Convenient location and shuttle service. Breakfast ok.

Clean, organized

did not use amenities. close to airport.

Clean and affordable. Staff were courteous and helpful.

The water took a long time to get hot and wasnt fully hot. The elevator did not always work. The staff was rude and came off as racist. Worse stay I ever had. Never again will I ever stay at this hotel again.

Great property

Convenient location and clean room. AC however left a bit to be desired.

The AC unit was louder than my husbands snoring. There was no hot water. Luke warm at best and that took a good five minutes to kick in. The hotel elevator floor was filthy. It was the end of the day when my flight got in so I can imagine maybe the cleaning staff had gone home. It was clean the next morning thankfully.

La habitación no tenía agua caliente.

Lastimosamente no hubo servicio de desayuno en la hora establecida, salimos del hotel sin poder desayunar

I recommend not relying on the hotel shuttle, When I arrived at the airport, the shuttle was unavailable because the driver was getting an oil change . I repeatedly called the Hotel to find out about the pick up, but every time I called there was a different story. When the driver finally showed up, he was super nice, but I think because of how the website says that there is a hotel shuttle I felt disappointed having to wait so long. Everything overall was OK and the price is really good. But just be aware that the shuttle is not something to rely upon.

The shuttle starts at 5am

Nice hotel. The rooms were nice and roomy but there were a few things that needed to be fixed one of the plugs in the wall was not completely attached and could be a danger. The hotel was clean, the staff was nice and it is a great location.

In the morning of

Ofrecen trasporte al aeropuerto y es mentira

Easy check in, clean room, staff were professional and helpful

Good

This place is infested with roaches. Very disgusting. I had to check my stuff when I left. However the very short time I was there the staff was accommodating.

at decent price

Clean room and staff with great shuttle to airport.

Good hotel and staff

I had two beds in my room and one of the beds the sheets had a bunch of hair and stains on it. The shower was digusting. The water pressure was low and it took forever to get hot.

The hotel needs urgently a renovation

I was disappointed with the cleanliness of my room. As I came in really late and was only staying for 1 night (literally a few hours) I didn't mention it to the front desk. However, there was mold around the window sill which I discovered when trying to see what my view was like, and when I went to turn on the room's a/c unit there was a significant build up of dust bunnies/dirt on the vents so I just turned it off to avoid flaring up my allergies. The shower and the face basin in the bathroom appeared as though they were "tidied" but not cleaned. I was seeing stains that I possibly could have removed had I been cleaning at home, but I just maneuvered around those - avoiding unnecessary touching. Everything else was ok - the staff, amenities and hotel grounds were not bad. The breakfast was ok considering what was paid.

Clean room, nice staff, good location for travelers with an early flight.

0

Reviews said the hotel was quiet, but we were on the 5th floor and heard every plane taking off when we were awake. Other than the elevators appearing old, the hotel was in good condition. The breakfast was like other hotels, but the choice wasn't as wide a variety. Still, the price was really good.

Inside the room, the bathroom door would not close properly, and it took an extremely long time for the water to get warm. The ceiling was peeling, which made the room feel even more neglected. The TV picture was extremely dark, and there was no way to properly adjust the color or brightness. The internet was also unsecured/open and did not work during our stay. Overall, the room and common areas did not appear to be properly maintained, and the condition was not what we expected when booking our stay.

This is a perfect option for a one-night stay prior to a flight. The hotel has definitely had a facelift, like many La Quinta properties following Wyndam's purchase, but could use more work and/or maintenance. The room was clean, but could have used more attention to detail on the cleaning front.

Perfect for a short overnight layover ! I needed a short shuttle drive and clean bed with breakfast. Thats what I got, thank you!

The airport shuttle is not 24 hours. It only holds 6 people and only does one trip per hour. The staff was unwilling to accommodate anything. The rooms were old and not well maintained. The doors didn’t work properly and breakfast on weekends begins too late. Not a good option for those just traveling through on an overnight layover.

The hotel rooms needed major Remodeling cobwebs in the corner of my room. I asked for another room and the phone didn’t work. The lamp was broken the hall area that I walked through to get to the elevator was hot no AC the door double lock did not work that was on the fifth floor. I ended up going to the first floor. It was a little better but still needed cleaning mold around the bottom of the shower. Go entrance and reception area was very clean the breakfast area and TV area very clean.

Staff were great and very helpful. Room AC was really cold. Only things that came up were shower water did not really get hot, just warm.

The staff was very helpful with accommodation and quick and painless. Would use them again if I go back to Houston again.

Just great.

Un lugar agradable, con buen desayuno y buena úbicacion. Solo la TV estaba mala, para una sola noche no fue problema, pero deben mejorar

N

The check in girl was very rude & disrespectful. She stayed seated the whole check in and we could barely hear her. Room..... the ac was HOT and the shower was horrible water pressure that mostly leaked out of the shower head. I HOGHLY do not recommend the place at all. Its a money pitt

Everything was nice and clean

Great

No one was at the desk in the morning lack of ownership

Staff was friendly and attentive rooms were clean and well maintained

No Pool

Everything was great !!! Super friendly and respectful and helpful, no attitude issues love this place will definitely book here again !!! Couldn’t make it to the gym every morning so since my room was on the 4th floor I would only take the stairs when I would come and go …

Woke up at 5 am to shower and go to the airport and there were literal clumps of hair

I’ll be honest the staff was nice . I had to move my room 3 times and they were able to accommodate that . This property is a little outdated . I’m not sure what the smell is but it smelled like a dirty basement in all 3 rooms . It’s ok if you want something close and affordable to the airport but I probably wouldn’t stay here again.