La Quinta by Wyndham Houston Willowbrook Vintage Park

Pool , staff easy access to everything nearby Bathrooms could use a bit of attention

Shower head leaking

Sin uniforme, sin identificación, no resolvieron. Sin desayuno el primer día, vacío las ollas faltando más 1:30 para terminar. El área no limpia

I didn’t even mind the “renovation” excuse?….means they are upgrading right?….but the staff was curt…unhelpful….and tone deaf to our concerns! Holes in our extremely thin blankets…toilet backed up upon entry….closed breakfast before the 9am time (9 am!) and none of that mattered as much as the cold feeling from the front desk! Never be back for sure….avoid at all costs.

Staff waa friendly. Pool is open 24 hrs. No hot tub on premises.

Very clean. Traveled with my wife and young kids.

Great customer service from receptionist! Dirty sheets, walls, room.

Yo reserve este hotel porque dice que tiene hot tub. No tiene 😕

Clean hotel. Comfortable stay.

I did not like Ally attitude and how she hung up during our phone conversation.

Under remodel butnvery clean and friendly staff. NA

Under remodel butnvery clean and friendly staff. NA

Very noisy and dirty

The location The morning staff was very nasty and rude when I asked for room service. I had to switch rooms twice because there was something wrong with the room. Half the lights didn't work in the last room they put me in so I just dealt with it.

The location The morning staff was very nasty and rude when I asked for room service. I had to switch rooms twice because there was something wrong with the room. Half the lights didn't work in the last room they put me in so I just dealt with it.

we woke up the first morning to roaches under our pillows

My room was clean for the most part. The fold out sofa was a huge issue. There were big stains on the couch cushions, and found a pack of cigarettes under them. Shower doors did not look like they were cleaned as the image of dried up water drops were all over the glass, handles and Nozzles. And the hallways carpet was badly stained.

My room was clean for the most part. The fold out sofa was a huge issue. There were big stains on the couch cushions, and found a pack of cigarettes under them. Shower doors did not look like they were cleaned as the image of dried up water drops were all over the glass, handles and Nozzles. And the hallways carpet was badly stained.

They didn't have blankets for the room not even in the closet

This property is very racist. The lady at the front desk is very rude. And will lie to charge your card and extort you.

なかった！

The Ev charger dose not exist

Location Very old, tile in bathroom broken, no grout, carpet worn and stained- noisy family in room above - asked for a different room but said they couldn’t move us- hardly any sleep

I loved the front end staff! Very friendly and accommodating! They don't hesitate when asked for more towels or any questions we may have. Air conditioner was wonderful!! Shower was amazing!! Room was big! we he pool yay! Breakfast was good but was not replenished quick enough Our pullout bed had soiled sheets. But we're quickly replaced. Also the location is kind of tricky to access because it's in an awkward area. Beds and pillows were uncomfortable but that's just personal taste.

Location Very old, tile in bathroom broken, no grout, carpet worn and stained- noisy family in room above - asked for a different room but said they couldn’t move us- hardly any sleep

I loved the front end staff! Very friendly and accommodating! They don't hesitate when asked for more towels or any questions we may have. Air conditioner was wonderful!! Shower was amazing!! Room was big! we he pool yay! Breakfast was good but was not replenished quick enough Our pullout bed had soiled sheets. But we're quickly replaced. Also the location is kind of tricky to access because it's in an awkward area. Beds and pillows were uncomfortable but that's just personal taste.

Nice location

Do not stay here! We booked two rooms, one room had cockroaches and the other room had barely any water pressure for us to take a shower. It was a connected room and the people beside us were so terribly loud with their kids crying and screaming throughout the night. The hotel staff did absolutely nothing to help us. We mentioned the cockroaches and was just told to "take a photo of it" but did not offer to even switch rooms. A refund wasn't accomodated because their manager wasn't working on the weekends and it didn't allow us to switch hotels. Horrible service, amenities and lack of help from staff. Do yourself a favour and stay elsewhere unless you want to deal with roaches!!!

I think my expectations of this hotel were too high with all the other reviews…..there was a dirty wash rag in the bathroom left from the previous occupants, they didn’t supply enough towels for the 4 of us and when we asked for some they responded with not having anymore at the time bc they needed to wash some.

Breakfast was good!

Front Desk was kind and hospitable. Room was clean and stocked. Breakfast was good. Will definitely be back!

The beds :( I have a bad back

Staff was amazing. All very friendly and, helpful. The outdoor splash pad did not work. The pool was nice. Breakfast was ok, they were out of butter. No hot water for oat meal or, tea. The batter for the waffles was way too runny. But the building it self was well maintained. Very nice inside and, out!

Proximity to the interstate was good. Very noisy. I guess that’s the price of person pays for their proximity to the interstate. But moreover, there is a courtyard at the bottom next to the pool where people can gather, and people’s voices sailed right up to the windows and you could hear every laugh and conversation and if a person was out there getting a little drunk like what happened on Saturday night it was very distracting. Two people were fighting at one point and you could hear that clear bell they may as well have been in the next room. There was a massive fire going on across the highway and the firetrucks came so it was definitely a buzzing community. I would not go here if you were a person who had trouble falling asleep at night..

Proximity to the interstate was good. Very noisy. I guess that’s the price of person pays for their proximity to the interstate. But moreover, there is a courtyard at the bottom next to the pool where people can gather, and people’s voices sailed right up to the windows and you could hear every laugh and conversation and if a person was out there getting a little drunk like what happened on Saturday night it was very distracting. Two people were fighting at one point and you could hear that clear bell they may as well have been in the next room. There was a massive fire going on across the highway and the firetrucks came so it was definitely a buzzing community. I would not go here if you were a person who had trouble falling asleep at night..

The front desk employee Ally was especially helpful. The room was clean and comfy! Breakfast was good. I will definitely stay again

The room was disgusting, the bed sheets looked like they hadn't been cleaned, there was dried blood on the pillows, the pull out couch looked like it hadn't been cleaned in years and the bed inside was worse. At 3 in the morning, my husband woke up to a roach crawling on his face and that's after he killed one in the bathroom which also looked like it hadn't seen maintenance in 10 years because it was falling apart.

The staff was. Very nice we enjoyed our stay 10/10

Good

Beds were a little hard. No comfortable chairs in room

This was such a clean professional establishment we will stay here again in the future

Loved the spacious room and the shower head combinations. One and ONLY complaint was the AC sounded like a constant washer. Lol.

This hotel is in a great location for shopping and eating. It is under renovations so I hope the old style will be updated soon. Now on the Expedia website it says they have a hot tub and it does not. Expedia needs to update that because I sorted by hot tub. The beds were comfy enough for the price. The breakfast was good with a good variety. The front desk staff were so helpful and friendly. The pool was nice as well. It was a good stay for the price.

The hotel wasn’t all that! Lots of improvements were needed. It’s not what it should’ve been for a La Quinta Inn. Construction going on in the lobby.

It's my favorite place to stay

Enjoy the stay at this location,helpful staff,great atmosphere and good convenient location

:)

Great experience and staff was very helpful

It was an okay stay

This is a great place with an amazing staff.

Enjoyed my stay. Only complaint, the bed is firmer than I like. Otherwise, it was great.

I put the wrong dates. The front desk helped & made our stay possible thank you

A great breakfast, room is clean

Our stay was very pleasant. The hotel was quiet. The room was nice and clean. You are only a short distance from restaurants and entertainment. I highly recommend.

I booked rooms for myself and my family for a celebration in my honor being held in town. The hotel staff were friendly and accommodating. The room was nice and clean. My only complaint is the cover on the bed is very thin with the sheet like material. There should be at least one blanket in the room thick of to keep you warm. Other than that our stay was nice and pleasant. The location was in an excellent area. Everything you need is close by.

The building exterior & interior is beautiful. Ms Ally at the front desk is awesome. We loved the size, cleanliness and comfort of the bedroom. The countertop in the bathroom is a decent size enough to store personal items for 2 people. The breakfast has a variety of items to choose from and the staff is very helpful. Coffee & orange juice is very good. Air condition system works extremely well considering the brutal outside temperature in late August.

Houston, TX 77070 is an excellent place to stay. All staff is very friendly, helpful & professional. Breakfast is good, including coffee & orange juice. Very clean and well maintained. Our stay for 6 days was enjoyable, so much so we booked La Quinta Inn at other location as we continued our road trip. Kudos to the excellent front desk staff !!

Nice stay. Easy access to main roads and lots of restaurants around the area

Clean room, friendly staff. Shower was a little strange- should include directions because there were 4 faucets! Breakfast options were okay, but breads were somewhat stale.

Staff was very friendly, lobby was clean, but the room was not up to par! Refrigerator wasn’t clean, bathrooms weren’t the cleanest and room was overall a 2.5! I’ll never stay there again, but again, staff was amazing! Also the elevators were weird!

The hallway on the second floor was dirty; trash all up and down the hall. Carpet needs cleaning. Room was clean.

Hotel had everything I needed. Room was clean. Noisy above me kids running and playing at 2am. But other than that stay was great!!

A staff person came into my room with her keycard. I guess she thought nobody was in there. The gym Treadmill wasn’t working. The elliptical was unsafe and tipping over. The bathroom was older than the rest of the room. There were no clothes hook in the bathroom. It was hard to find front desk and room service staff whenever needed to ask questions or ask for more bedroom supplies. Overall it was a spacious and comfortable room. The breakfast was good and easy to manage, again staff was hardly available. The entire check in and check out process was online without a living person.

No smart tv, WiFi was decent

The only issue I had was that the air conditioner was broken. It was so hot in that room that I became sick. Other than that, it was a beautiful hotel

The young lady who checked me in at the front desk was very friendly and helpful.

You can not darken the room for a good night sleep as the light from outside can't be stopped by curtains Room window open to some roof. Yes, it literally opens. Unsafe!

They should upgrade that system. Air conditioning in the room makes a lot of noise

One of the reasons I booked here was because on the website they say they have EV Chargers but they don't have.

We had to switch rooms because someone forgot to do something very important. The stay was nice and quiet. The room was spacious. The staff was friendly. The bedding was very thin so if you like to turn down the ac at night i recommend you bring a blanket to your liking. The linen was lacking comfort and the bed was very hard for me.

The room was wonderful very clean

I like everything thing,everything was awesome

Safe clean just missing you

Everything

...

Everything waa perfect! Will stay again.

Good staff

The pool was out of service for 2.5 of our three days stay. Trash cans were overflowing, the carpet at the front door was extremely worn. There was dead bugs on the window sills. Just overall dirty

We enjoyed our stay my kids were very disappointed the pool was closed. The room was comfy but the temperature stayed a bit warm and did not smell fresh. Could have just been an air filter issue the room did have a ceiling fan which was nice and a little room spray and we were happy. The lady who checked us in was amazing our first set of keys didn’t work (may have been user error) but she got us some new keys and went with us to the room to make sure we got in ok. She was very nice and very helpful. Overall fantastic room and stay and a great price.

The room was great and breakfast was good. Great staff

Pool closed during my stay. Bed uncomfortable

Not a good experience at all.

the room was indeed clean and soac

Nice stay s

8.5/10 Highly Recommend was in town for a family reunion was close to nearby stores and the staff was great.

Unfortunately, the room I was initially assigned was not what I had paid for, and the online photos were misleading. The first room appeared to be under renovation, with light bulbs in the sink and tools and fixtures left on the counter. I returned to the front desk, and they promptly moved us to another room. While the second room was better, it still did not match what I had booked or what was shown in the photos. In addition, the TV did not work. Staff later discovered a note on the back of the TV indicating there was a known issue with the cable/antenna box. Because I booked through Hotels.com, the hotel referred me back to them regarding any refund or room concerns. I was advised to contact Wyndham the next morning, but when I did, the front desk staff was rude and refused to provide Wyndham’s corporate contact information.

Clean room, friendly staff

The next morning we again asked the front desk if we could either move or have someone clean the room. They again said they were full so we could not move rooms, and they did not clean the room all day. For three nights, we had to put up with a horrible smell of dog urine. Obviously, whoever stayed there before us had a dog and it left a mess. This hotel refused to do anything about it. That's now how you treat your customers.

The pool area smelled real bad and the pool wasn’t clean. There wasn’t any housekeeping. We were there from Thursday to Sunday without any fresh linen.

Clean room, helpful staff but not so kind. No welcome message. When I told them the air condition was making and extremely loud noise, they gave me a new room. Breakfast is good with options. Be aware of the parking!!! The entrance is only one and difficult to find, I had to go around the block 2 times to get it right.

Great please, clean and friendly staff!

Indoor pool was nice. It rained a few days and that came in handy for the kids.

Extremely clean room and a great breakfast buffet

Honestly, this La Quinta was an upgrade from others I’ve visited. It has a nice indoor pool with colorful lighting that stays open 24/7(surprisingly). The room was really nice with an extra sink and a ceiling fan. I’ve never seen a ceiling fan in a regular room. I will definitely stay again and it’s in a great location surrounded by the mall, entertainment and shopping.

Excelente!, clean and good service

Clean room

Some basic bathroom amenities and toiletries were not stocked in room when we arrived, and a hairdryer was not available in the room, which would have been helpful. Additionally, housekeeping services did not appear to be carried out daily you had to request it.

Good rate and would stay again.

Clean room and pretty decent breakfast aswell

Clean room

Se necesitan que incluyan jamin y queso en el desyuno

Todo estuvo muy bien, estuvimos muy agusto mi familia y yo. El desayuno estaba muy rico, el staff fue muy amable en todo momento.

We booked the king deluxe suite—deluxe it was not. Cheap contracting, the room reeked of KILZ (deodorizing primer, I work in property management), tv zip tied to the mount, stained sheets, stained couch, filthy light switch covers, no way to turn off the fan lights unless you unscrewed the bulbs (thank goodness for a tall husband), all the lightbulbs were different temperatures making the room feel weird, a broken phone…the people at the desk were nice and the property is decent on the outside. But this is a 2 star hotel from my point of view.

We had a good stay. Clean rooms and good breakfast. Nice staff. The only thing was the pool room. It was too hot. The A/C was off. My kids were having fun in the pool in cold water. I told the young man in front desk that the termostat batteries didn't work, and he only said that he would write it down. It was just 2 AA batteries.

Only have a few complaints the mattress is as hard as cement it felt like you were sleeping on a box spring. The breakfast is ok no bacon and its the same everyday. Last you will need to go over the floor with a wet towel because they did not mop that floor. My feet were black at the bottom just from my bed to the restroom. That should not be. But the staff is as awesome and nice as they come. Stayed 4 days. Other then what I said it's a great place.

Did not get next day housekeeping as promised. Room had a strange BBQ pit smell. I stayed there 1 tear ago with no issues which is why I chose the same location this year.

They accepted my large dogs. The staff were remarkable, even gave me a larger room for the dogs. Room was perfectly cold and also clean. The only thing I have to say negative is the bed was extra firm. I like a soft bed and had trouble sleeping on it. And the hot tub has been concreted in. It's not under construction, it's full of concrete. Pool was great, they even had some pool toys.

We rented this hotel because it had a hot tub. But to our disappointment, we were told that there is no hot tub anymore. We tried the pool. But the pool was very cold. So, if you don't have a hot tub, please don't say you do.

Sorry the hot tub has been filled in

The room was nice,the staff was courteous and the breakfast was good,

Yes

Yes hhhhh

Excellent service!

Wonderful

Breakfast was good. Hot tub was closed. :(

This hotel is what you expect when traveling. The staff made it feel like home away from home the entire time. I stayed for a week with my family of 4 and we had no issues. Everyone was friendly and accommodating. Breakfast every morning, clean nice size pool, fireplace outside, and clean hotel from the front door to your room window. I loved every second here and will only be staying here for all future travel. 10/10 book NOW

air conditioning didn’t work in the first room when moved to the second room is never went to the temp set (which was 70) .. late check out isn’t available upon request even if facility is less than half booked.

No hot tub

Booked for the indoor pool and hot tub but the hot tub had been filled in. other than that great stay!

Loved my stay