Island Suites
About Island Suites
Just a 10-minute drive from William P. Hobby Airport, this all-suite Houston hotel features spacious accommodations with a flat-screen TV. Free WiFi is offered throughout the hotel. Each suite at Island Suites Hobby Airport includes a sofa, microwave and fridge. The 24-hour reception at Island Suites Houston offers business services. Free coffee and juice is available in the lobby 24-hours a day. Located on Interstate 45, this hotel is 3.1 mi from Pasadena Municipal Golf Course. Macy's Almeda Mall is less than a 10-minute walk away.
Amenities
- 24-hour front desk
- Meeting space
- Express check-in / check-out
- Self-service laundry
- Multilingual staff
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
The hotel receives mixed reviews with guests appreciating the cleanliness, spacious rooms, and friendly staff. However, there are consistent complaints about maintenance issues, poor customer service, and discrepancies in pricing.
- Clean and spacious rooms
- Friendly and helpful staff
- Maintenance issues in bathrooms and doors
- Poor customer service and pricing discrepancies
- 5/5
I like the rooms, I loved the area cause it was by everything even with me walking Burlington, Ross, Marshalls, City Trend, Walmart, Dollar Tree, Wendy's, etc.... McDonald's is right next to the hotel an it's just a good place to be when your not driving! The customer service is great very friendly and they are friendly an welcoming so. All in all I recommend staying here! The only thing was when they asked about visitors cause I completely understand if you want two people to a room but as long as they aren't staying I don't think that should be a problem at all but at the same time they let me have a couple people but it was family that was visiting an they had to go back home for work so it wasn't a all night thing but I appreciates them for that!
- 0.5/5
The room was dirty. All the bed linens were stained and dirty. I couldn't stay at the room because my kids were so disgusted. The toilet leaked and didn't flush properly. The shower was cold. There were stains on the walls. The couch also has stains. It was not what I thought I was receiving.
- 5/5
Clean no bugs in rooms. N/A
- 0.5/5
The jacuzzi was set up nice Person upstairs making loud noises all night and I was tired next morning for work. I told the front desk and they did nothing and also booking.com wouldn't help me with the problem because they said I had talk to manager and I did and nothing happened. Loud music, noise and dragging and hitting wall sounds from about 1am-5am
- 5/5
Room 109 is a a panty dropper!!! Men, if you're looking for that extra Edge for your fun weekend this place is discrete, and no problem with anonymity they are a nice bunch that keeps everything in house they don't have a washer and dryer but if you pay a nice little gratuity I'm sure they would help you look forward to staying here again No washer and dryer
- 0.5/5
Everything. Stated that there was breakfast the only breakfast they had with coffee
- 2.5/5
There was breakfast? It was cheap and close to the airport and my destination, but a pain in the ass to get into because it’s on a one way street with an entire interstate between the access road and the opposite side of the one way surface road, but that’s more of a Houston problem. It was a little grungy, and seemed to be setup for…hourly clientele so to speak.
- 3.5/5
Affordable if bought online The parking lot was to small and should connect to the McDonald’s parking lot.
- 1/5
Nothing Dirty
- 0.5/5
Nothing No seat on the toilet, bed sheets had burnt spots, NO BREAKFAST OR JUICE ONLY COFFEE.
- 4/5
Latrine area needs some work on replacing old shower nozzle and replacing removed wall tiles . Fridge dirty and dripping water
- 3.5/5
Parking was restricted near my room just for employees cars it should be the other way around
- 5/5
I like everything about the place no negative reviews
- 1.5/5
It’s es alright It smelled really bad
- 5/5
Sheets were stained but clean
- 0.5/5
Parking was nice because no one was there Breakfast was basically non existent
- 0.5/5
Nothing Rude and racist
- 5/5
Everything
- 2.5/5
The staff at the front desk were friendly. The rooms seemed to be clean without looking deeper into things. It was a good location to where we were going. I got multiple bites on my legs and I actually ended up needing an antibiotic from this hotel. I asked the worker there if we were able to change rooms due to seeing the ant issue earlier that day but that didn’t happen.
- 4.5/5
Thanks
- 1/5
I want a refund
- 5/5
Super quiet and very safe
- 2/5
Terrible bed very uncomfortable. Bathroom tiles in shower had massive cracks that were covered in a strange epoxy.
- 5/5
Fácil check in y muy amables.
- 2/5
We had to evacuate to this location for hurricane Ida. I called the night Before we arrived to make sure this hotel was friendly to pets. I have a 4 pound Yorkie. They told me yes. Upon arrival after driving 7 1/2 hours they said our room was not ready and will not be ready until late afternoon. When they saw my dog they told me that I was not allowed there with the dog. After trying to find another hotel room, they decided to let my dog stay they gave us hellBecause of it. I was charged $30 in case he messed the room up. When we were leaving, the owner came and checked the room and was very ugly to us they gave the $30 back because there was no mess up but we had done to the room. The room was filthy when we arrived and I told him I did not dirty the table and counter so showed the girl. She did clean it up right away and apologized. She was the nicest one there. We asked for a blanket and there was none there the 2 nights we stayed. They would not even let my dog walk the parking lot to go potty in the yard across the hotel lot. I was very disappointed with this hotel and we have hopefully never have to use it again. After we returned back to Louisiana I found out that they double charged my card for the nights we stayed.