InTown Suites Extended Stay Houston TX - IAH Airport
About InTown Suites Extended Stay Houston TX - IAH Airport
Comfortable Accommodations InTown Suites Extended Stay Houston TX - IAH Airport in Houston offers air-conditioned rooms with private bathrooms, kitchens, and free WiFi in public areas. Each room includes a refrigerator, microwave, TV, and stovetop. Convenient Facilities Guests benefit from free on-site private parking, a elevator, and a sofa bed. Additional amenities include a walk-in shower and a sofa. Prime Location Located 3.1 mi from George Bush Intercontinental Airport, the hotel is near attractions such as Minute Maid Park (14 mi), Discovery Green Park (14 mi), and Downtown Aquarium (15 mi).
Amenities
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
The hotel receives overwhelmingly negative reviews, with guests expressing dissatisfaction across various aspects. Common complaints include unclean rooms, poor customer service, and misleading online representations.
- Affordability
- Convenient location
- Unclean rooms and presence of pests
- Poor customer service and management
- 5/5
Mainly the staff is great with their customer service and the people who live or stay here are nice people
- 0.5/5
The location The noise
- 4.5/5
Superb
- 0.5/5
I didn’t even stay because of how crappy the place was.
- 0.5/5
I didn’t even stay because of how crappy the place was.
- 0.5/5
Bad
- 5/5
Exceptional
- 4.5/5
Superb
- 0.5/5
Nothing So unclean smells like crack shit and cigarettes elevators don’t work people hanging on the stairs drinking beer smoking weed and cigarettes
- 0.5/5
Nothing So unclean smells like crack shit and cigarettes elevators don’t work people hanging on the stairs drinking beer smoking weed and cigarettes
- 3.5/5
DIVINE SHINE DIVINE PROTECTION
- 3.5/5
DIVINE SHINE DIVINE PROTECTION
- 3/5
Good area
- 3/5
The price Elevator didn't work and my family had to climb 3 flights of stairs and first room was horrible thankfully I got to look before I paid.
- 3/5
Elevator didn't work and my family had to climb 3 flights of stairs and first room was horrible thankfully I got to look before I paid.
- 4/5
Very good
- 1/5
The staff was very VERY rude from the first encounter the property felt very very VERY unsafe.....WORST EXPERIENCE EVER.
- 5/5
The Manager and Housekeeping are very nice and they will help you anyway they can I will recommend this hotel to my friends and family and are very Friendly Everything I like I have no complaints
- 5/5
The Manager and Housekeeping are very nice and they will help you anyway they can I will recommend this hotel to my friends and family and are very Friendly Everything I like I have no complaints
- 0.5/5
Bad
- 0.5/5
Bad
- 5/5
It was convenient
- 5/5
It was convenient
- 1/5
“Hotel” had awful smell of mold & mildew adding to my daughters breathing issues. I had to provide my own towels and toilet paper and the room was very damaged (sink doors falling off/ ripped off) fire detectors didn’t work either.
- 1/5
I stayed here for over a week and I made cash deposit and during my checkout I was told they don’t have cash to pay me back as my deposit was made on cash. I traveled back home and I email the GM twice and no response. This place is really dirty you get what you pay for even the renovated room. I will not recommend this hotel to anyone
- 1/5
Please make sure to rent a remodeled room. Old rooms are not nice. The photos of the rooms and the property in the website doesn’t match the reality
- 1/5
Very bad customer service
- 1/5
This hotel is not it. I never checked in cause the condition the room was in. They guy at the front desk was courteous to let me look at the room b4 checking in cause all the rooms he said look like they are beat down…rust all over the fridge the stove was falling apart the bathroom was missing cabinet doors….your best bet is to book somewhere else. The guy at the front desk when I asked did all the rooms look like that he said yes. Take your money someplace else is recommended
- 1/5
They booked my room to someone else
- 5/5
Very warmth just need more amenities
- 5/5
Great stay. Premium room was really nice, big fridge and even a stove.