Hyatt Regency Houston Downtown
About Hyatt Regency Houston Downtown
This Hyatt Regency Houston Downtown hotel features several on-site dining venues. Rooms feature views of Downtown Houston. Hyatt Regency Houston Downtown has guest rooms furnished with a flat-panel TV and an iPod docking station. A Single-cup coffee maker and boutique toiletries are provided in each room. Guests at Hyatt Regency Houston Downtown will enjoy swimming in the heated outdoor pool or lounging on the deck. The on-site FedEx business center and the modern fitness facility are accessible 24 hours a day. The hotel also has plenty of meeting venues, conference rooms and event space. Shula’s Steakhouse, Einstein Bros Bagels and LobbiBar are the hotel’s other dining options. Room service is offered. Houston’s Theater District and Minute Maid ballpark are each within 1.2 mi of the hotel, with convenient transfer service available. The George R. Brown Convention Center is also 1.2 mi away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
The hotel received generally positive reviews, with guests praising the cleanliness of the rooms, the friendliness of the staff, and the convenient location. However, some guests had issues with communication and billing, and a few mentioned construction noise and lack of amenities due to a tornado.
- Clean rooms
- Friendly staff
- Communication and billing issues
- Construction noise and lack of amenities due to a tornado
- 5/5
Check in desk staff was extremely kind and helpful!
- 5/5
Convenient downtown location No room service
- 5/5
No room service
- 4/5
Everything was good would stay again
- 5/5
Great stay
- 5/5
Very helpful staff and clean n delicious breakfast
- 1/5
Had to change rooms 3 times first room was not clean a dirty condom was found in the room the second room sink was stopped so bad they couldn’t fix it and I had to use the tub to brush my teeth and all they could do was offer me points
- 2/5
Room was incredibly hot and uncomfortable. Pool amenities were closed for an event. Having the outdoor heated pool was most of the reason for selecting this hotel. Very disappointing
- 5/5
Paying for parking and parking accommodation
- 5/5
Lication Paying for parking and parking accommodation
- 1/5
no television service. staff was uncaring and didn’t provide any updates on service restoration
- 5/5
Very clean , modern and great staffing Price point to have shower curtains in the bathroom was not good. They need to update that
- 5/5
The room wasn't really a 4 star or 5 star quality!
- 5/5
Price point to have shower curtains in the bathroom was not good. They need to update that
- 4.5/5
Cash only policy.
- 4.5/5
Cash only policy.
- 4/5
Great staff at the bar, very friendly and prompt.
- 4.5/5
Superb
- 5/5
It was a clean room nice staff. Breakfast was great pricey though and valet parking is very pricey. but I did enjoy my stay
- 5/5
Was there for a conference in the place was perfect. Spacious, modern, clean, comfortable and bright. Staff was always available and for the most part knowledgeable and helpful. They were all nice anyway.
- 4.5/5
Superb
- 5/5
Exceptional
- 3/5
Small bath tub, expensive for amenities. Small beds
- 5/5
I really love this hotel is not much that I can say because all the staff are freely very professional of the hotel is an upscale hotel. I always feel safe and every time I visit Houston I always book this hotel no matter the price due to the staff, the cleanliness of the hotel more than amazing
- 5/5
It was clean and in a great location downtown. Valet was a nice service to have. Beds are comfortable. There’s no free parking. Valet is $65 per day.
- 5/5
It was clean and in a great location downtown. Valet was a nice service to have. Beds are comfortable. There’s no free parking. Valet is $65 per day.
- 5/5
Well ocated in downtown, 10 minutes walking from the Wortham Theater to see the ballet. We enjoyed drinks at the bar in the lobby.
- 4/5
Very good
- 5/5
Nice
- 5/5
Exceptional
- 4/5
Very good
- 5/5
It was very nice and elegant! Loved the elevators! I don’t think there was anything I did not like!
- 5/5
It was very nice and elegant! Loved the elevators! I don’t think there was anything I did not like!
- 3.5/5
Good
- 5/5
Property was clean and staff was friendly and helpful.
- 5/5
Ok
- 5/5
The room was nice and staff was friendly
- 5/5
The room was spacious, well planed, quiet and the most fantastic was the light attached to the bed.
- 5/5
The breakfast buffet was wonderful
- 5/5
Amazing hotel and the poolside view was incredible.
- 5/5
Waitress on breakfast time are helpful and always ready for you
- 5/5
Staff was very friendly and attentive
- 3/5
dead part of the city, nothing going on, no restaurants open at night
- 5/5
All good
- 2/5
This Hyatt Regency is a typical 3-star business hotel: it was clean, recently updated and has an Einstein Bros bagel store that is open 24/7. I have stayed at this hotel every 3 months for the past few years. What took me by surprise on this particular stay was a Destination Fee that was charged to me without any warning. The front desk clerk said that its a charge for using in Hotels.com to book the room. No where in the room rate description did it say that I would get this charge and didn’t mention it when I checked in. I hate the fact they sprung it on me when I was checking out. I will be looking for a new Houston hotel as a result.
- 5/5
Good experience and great staff
- 5/5
Clean room, great service
- 5/5
Great location, good breakfast.
- 4/5
Bar is great. A lot of good restaurants within walking distance. I was approached by a homeless person in the lobby, security could be a bit tighter.
- 5/5
Very great stay. Would easily stay again
- 5/5
Clean room, ac unit was on but room still felt hot in some cases. Pool was nice… breakfast buffet available for a fee but is was good
- 5/5
Great Hotel and Staff
- 5/5
Einstein's Bagels was very convenient. Great location.
- 5/5
Y
- 5/5
Todo estuvo bien pero es caro pero excelente servicio
- 5/5
5 star all around
- 5/5
The rooms felt a bit old but overall it was a great experience
- 4/5
El valet parking está excesivamente caro
- 5/5
We were lucky to get an early check in. A bit disappointing that the poolside bar was closed. Maybe it was too hot!
- 5/5
The room was clean and the front desk was very helpful
- 5/5
Excellent location. Food availability at all hours
- 5/5
The hotel was very convenient to get to from IAH airport using bus 500. The hotel had great facilities for food and drinks, and they fully embraced the world cup with multiple large TV screens in the lobby for people to watch. The room was large and clean, with all the facilities you would expect. It was very easy to catch buses and metro nearby and there were plenty of dining options nearby. A great stay.
- 3/5
Overrated, I would choose another property next time
- 4/5
Great experience staying for the world cup! They had live soccer matches on in the main atrium/lobby.
- 5/5
N/A
- 5/5
heart of downtown Houston.
- 5/5
downtown Houston.
- 5/5
Good eating facilities and 24/7 coffee/bagel Shop as well as 24/7 fitness center.
- 4/5
No microwave
- 5/5
Friendly staff clean room.
- 4/5
great people. convenient decent cleanliness and basic facilities. gets the job done for a short stay business trip
- 5/5
Excellent
- 5/5
Everything
- 4/5
Great hotel.
- 3/5
Hotel was nice but room was small for the price. The parking option was pricey for the valet and a long walk for self park option.
- 4/5
Overall experience was great. However one of the elevators were done and it was super busy with competitors for a robotics competition, so elevator service was slow. Also, 1st night we waited 15 minutes for bar service that never came so we eventually left and noticed all servers chatting at the hostess stand while we were walking out.
- 5/5
I loved the Hyatt Regency Downtown Houston location. It was very clean and the staff was very helpful.
- 5/5
Great weekend getaway! Friendly staff and very nice room.
- 3/5
Rooms are old and have a weird smell.
- 4/5
It was good overall
- 5/5
Yes
- 5/5
Very nice hotel, has an Einstein Bagel shop on site opened 24hrs
- 2/5
Room needs to be renovated and the breakfast was not free as advertised it was an additional 25.00. No shuttle but there was a bus parked on site. Valet parking was 60.00 and it was not even on the property.
- 5/5
Checked out early, sister there
- 5/5
Fantastic service from the time we checked in, to when we departed. The staff is friendly and it’s clear, they pride themselves in great service. The buffet breakfast was wonderful, and the staff delightful! Will definitely stay again.
- 1/5
Worst service ever
- 5/5
Very nice hotel. Spacious and well designed. Especially attentive and friendly valet and restaurant staff.
- 5/5
St
- 5/5
Excellent !!
- 5/5
Great stay, Hotel and staff was prepared for the large capacity of people there.
- 5/5
Amazing stay! The staff is amazing!
- 2/5
Bathroom was kinda gross, needed caulking, around faucet was gross.
- 5/5
Staff is always professional and courteous! The rooms are appetites nicely prepared and cared for!
- 5/5
We appreciated the easy check in and the valet parking. It was a little pricey for the valet, but worked for us. The location was good for an event at the Toyota Center.
- 5/5
The building was so cool! The aesthetic fit the vibe we wanted for a great time in the city. I also loved the breakfast buffet and Einstein Bagels 24/7! So awesome!
- 5/5
Great views, service and location!!!
- 5/5
Super recommend it, very clean, stuff very kind and attentive to my requests
- 5/5
Clean and quite
- 5/5
Nice hotel
- 5/5
Beautiful stay
- 4/5
Clean room, friendly staff. Fitness centre too small for such a large hotel.
- 4/5
Good room, good food, great location.
- 4/5
Great room and service. Very clean and comfortable.
- 5/5
Room and amenities were amazing. Staff was stellar.
- 5/5
Hotel and staff were wonderful. Room very clean, lobby is beautiful
- 2/5
The room was so out of date. Very 70'ish and lacking any modern touch. Nothing on any of the walls and lighting is poor. Bathroom is very old with still an old bathtub with small showerhead.
- 5/5
Love it will forever stay here when I visit Houston
- 5/5
Awesome
- 5/5
good for Houston Marathon. If you can finish in 4hrs. You can still come back to take a shower before check out. Make sure walk on the right side of the street to avoid the running course blockage.
- 5/5
The front desk attendant was professional and courteous. My room was clean and comfortable.
- 3/5
Shower head is terrible. Bed not comfortable. Not worth the price paying $326/night.
- 1/5
Dirty, didn't have a whole bed that they said they did. Smelled like weed, uncleanliness
- 5/5
The place was really nice and the staff were help and very friendly,
- 5/5
all around just great
- 5/5
Clean all around. Staff is amazing and friendly.
- 4/5
Beautiful and clean hotel
- 5/5
Amazing service, even Joe the Valet employee is an amazing person! Always goes out of his way for customers service! Thank you Joe!
- 5/5
Great staff and nice room.
- 5/5
Great
- 3/5
Staff was great. Bed was stif