Hyatt Place Houston NW Vintage Park

The bar area was great and the happy hour from 5-7 is top notch

All good!!!! Very clean, love the king bedroom layout. Breakfast was awesome…

The rooms need new tvs . It made my experience horrible

Great staff

Stayed here for a nearby wedding and it was perfect. Staff was very friendly, lobby and room were spacious, very clean. Also around plenty of restaurants and shopping if you need anything.

Situated right next to the Vintage Park shopping area, providing walkable or very short driving access to a great selection of restaurants, cafes, boutiques, and a movie theater. It is also close to the Kickerillo-Mischer Preserve and the HP campus.

GREAT PLACE TO STAY.

Great

Staff are always friendly and helpful.

Very clean check in process was quick and staff was very friendly checking in and out

This was the worst Hyatt hotel I have ever stayed at. The breakfast was very poor. Tables were not cleaned after being used by less considerate guests; I even had to remove trash left behind by someone else just to be able to sit down and have breakfast. Only one of the two elevators was working. It was the worst experience I have ever had at a hotel of the Hyatt caliber. I have never been so disappointed with a Hyatt property. The Marriott chain, by contrast, has always provided me with excellent service.

A fantastic hotel! Wonderful, friendly staff. Easy to find. Convenient location. A mix of restaurants right next door (we loved Chuy'S!!) Breakfast was simple but well stocked and tasty. Our room was spotless. The only complaint I would have...we had to go home! This is a great place to stay! If I'm ever back in Houston, I'm keeping this place on speed dial!!!

All staff was friendly and polite

Second time to stay here, it’s great and breakfast is awesome

Second time to stay here, it’s great and breakfast is awesome

Our stay at the Hyatt on September 25, 2026 was amazing. The property looked beautiful. The rooms were clean. We really enjoyed staying there. The staff was outstanding super nice and helpful. The only thing that was not impressed with was the breakfast but other than that, everything was fabulous and would love to stay with you guys again.

No issues at all. Good breakfast, clean room, room is laid out well, polite staff, accommodating at checkout-in/out.

ok

Passable

Superb

Staff is ALWAYS friendly and helpful. Cleaning crews always do a great job. Hotel is comfortable and the place we stay for every Houston trip.

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Superb

Spacious and beautiful room. Very roomie and luxurious shower & bathroom. Breakfast was quite good with lots to choose from, just skip the OJ though. Definitely top of my return visit list.

Our room and bathroom were as described and clean. The shower had good water pressure. The bed and pillows were comfortable. A/C was really nice on the hot days we stayed. The pool was good for a quick dip, and well stocked with towels. The staff were nice and helpful.

We checked in and were given room 134. Upon arriving inside the room, we got an overwhelming smell of mold/mildew that had obviously been covered up by some type of air freshener. So we went back to the front desk and let the employee know, and she gave us a room on the second floor. Walking into this room there was no smell, and we were happy about that. The beds sleep very comfortably, and I'm a bed complainer most times. We enjoyed the free breakfast, and appreciated that this place is newly built and extremely clean.

Very nice hotel

Well located for city My room was on the street side and the cars were very noisy, one night until 2:30am. The air conditioning unit was also a bit noisy.

Exceptional

Exceptional

Very nice staff all around. Easy to book. Great location. Will be back.

Breakfast was great and staff was friendly.

Housekeeping staff was excellent, but came too early in the morning for those of us on vacation

Exceptional

This hotel was very taken care of and clean. We enjoyed our stay there specially the buffet breakfast that they had in the morning I had a lot of selections. I would definitely stay here again. Located in a nice side of town of Houston. It also had plenty of choices to eat in the area.

Very clean and relaxing stay with great views!

Everything

Everything

Had a great stay here. The staff was phenomenal, friendly, and so very helpful. Really made the experience enjoyable for me and my wife

I ẹjoyed it.

Superb

I ẹjoyed it.

Rooms were clean and comfortable

N/a

Pool, breakfast and comfortable bed N/a

The room was well appointed and beds were comfortable. Breakfast had a variety of both hot and cold and the fruit was exceptional quality.

Room was clean, staff was friendly, and breakfast was good. I would definitely stay here again.

Great location Good breakfast Nice guy during the check in process. No housekeeping at all in a 3 days stay Soap was almost empty I had to ask for towels, we were 4 and only a set of 3 towels were at the room.

Helpful, friendly, and professional staff! We checked in on short notice after having first booked at another hotel, which proved to be substandard in person. Having stayed at this Hyatt before, I knew how great it was and kicked myself for not booking our stay there originally. Upon arrival we were warmly greeted by Sheena, who assisted in checking us in. The staff is always friendly/helpful, the breakfast buffet is a tasty variety of food in a clean, attractive, setting. Unfortunately, I don't know the name of the sweet lady in charge of breakfast, but in watching her, I could tell she took pride in what she was doing⭐️ This Hyatt will be my first choice for all future travels to the area!

Having stayed at this Hyatt before, I knew how great it was and kicked myself for not booking our stay there originally. Upon arrival we were warmly greeted by Sheena, who assisted in checking us in. The staff is always friendly/helpful, the breakfast buffet is a tasty variety of food in a clean, attractive, setting. Unfortunately, I don't know the name of the sweet lady in charge of breakfast, but in watching her, I could tell she took pride in what she was doing⭐️ This Hyatt will be my first choice for all future travels to the area!

Great location Good breakfast Nice guy during the check in process. No housekeeping at all in a 3 days stay Soap was almost empty I had to ask for towels, we were 4 and only a set of 3 towels were at the room.

Seems like security is an issue here. The night I checked in there was a truck stolen two spots from where I parked. Police and victim expressed frustration over lack of surveillance cameras

Room was great, we got it for the night and can’t complain. I would stay here again!

Receptionist was outstanding. Wore many hats. Friendly and helpful with dining recommendations.

The room was nice, clean, and comfortable, and the A/C worked great, although it was a little noisy. Overall, the cleanliness of the hotel was okay, but I did notice a dead roach in the hallway, which was concerning. The staff were friendly and helpful throughout our stay, which I really appreciated. Overall, the room itself was good, but the cleanliness of the common areas could be improved.

I was on the first floor, assuming it was the machinery but it was annoying. Room #130

The complimentary breakfast was excellent! Never have I had a breakfast with so much variety. The food was fresh and plentiful. Because of the friendly staff, cleanliness and convenient location, I highly recommend this hotel and will definitely stay there again.

Good

This is an extremely clean hotel. Staff were pleasant and helpful. Lovely breakfast with lots of variety. The room was near a major highway so there was some noise. We have stayed here previously and other rooms we didn’t have road noise. This time an elevator was out which made moving around the property difficult given disability. Last time we stayed a major storm occurred and elevators were totally out. However they created a solution although not ideal at least they were doing their best during a difficult situation.

Great friendly staff. Rooms well equipped

Good

whole place was fantastic

Highly recommend.

Beautiful place Highly recommend Great breakfast

Nice

We had chosen this hotel because it was advertised on Hotels.com as "pet friendly". It was therefore a shocking surprise to be welcomed at the desk with a $100 non-refundable pet fee for one night with a 14lb dog, whereas the night for 2 adults including breakfast is $150! We are familiar with nominal pet fees in the $25 range, and refundable deposits of whatever amount to cover for any damage a pet may cause during a stay, but a straight $100? Ridiculous. This put a sour note on a stay that otherwise was within expectations. The room was spacious with a sofa area and a nice bathroom, only comments would be that the mattress could have done with an update and the A/C was on the somewhat noisy side. The breakfast was good as is the availability of coffee. It is close to 2 or 3 good restaurants that can be reached on foot (rare in Houston) and within walking distance of a large park with lakes. Checkout at noon is also a plus. So a decent value-for-money proposition, just leave your pet with relatives to avoid being fleeced.

Good price nice stay

Hotel was clean and fresh. Complimentary breakfast was a nice perk. Area around the hotel was nice and safe

Check in person, the lady wasn't friendly no personality at all. The young lady at night was great. The young man who checked us out was very nice.

Have stayed here several times

The staff was excellent, the rooms were clean, however, the 2nd elevator was down during our whole stay. And the hotel was near capacity . Not a good look, otherwise the stay was fine.

Shower was awful and rooms look old

Clean room

Property was well kept and nice staff. Breakfast was cold and mediocre. TV outdated, limited channels with direct tv, should invest in smart tvs.

The customer service was great very friendly staff the room was extraordinary clean

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The service was amazing

Breakfast Bar needs to be open until 9:30-10:00. Room was clean, hotel was clean and the staff is very friendly and helpful. I always stay at this hotel when in Houston. One of the elevators was out of order the whole week.

New, clean , convenient, in Vintage Park which is a nice area and has immediate highway access. Breakfast was good daily and saved us money on food. Always a pleasure TX !!! Very pleased with this hotel

its a little further from downtown but its good

Clean and spacious suite

Staff was very nice and helpful

we really enjoyed our stay friendly staff. The rooms were very clean and pool was enjoyable.

They were short staffed so we had to come to the front desk for extra towels and anything else we needed. We also had some cob webs at the top corners of the room. Other than that we had a great stay!

Enjoyed thevstay

Staff were very helpful & friendly I have to say customer service here is on a different level. Thank you guys for making my stay enjoyable. I absolutely recommend this property and will definitely be booking here every time. Property the rooms all spotless. Cleaning staff very friendly and hard working thank you for making my stay enjoyable and comfortable.

easy to get to and close to restaurants and freeway to get anywhere... but you don't hear the road noise

African American lady was racist. Asked if I spoke English after all my interactions before hand were in English. Why did she feel the need to ask me that. Place was nice tho.

Everything was great although the breakfast area was very reduced for the amount of people. Getting a plate was in the far corner and there was a line to get a plate. There was caos to try to eat. My room was great but it had no extra trash bags and no extra lotion.

Breakfast and bar area were great

My family and i came back from a quince pretty early (11pm) and the front desk were nice enough to continue our party by the pool and serving us unit last call. i also appreciated the complementary qtips upon request (they were wooden ones!)

Staff is always pleasant, helpful, professional and polite. Rooms are clean and beds are comfortable. This is the same place we stay when business brings me to Houston every 7-8 weeks.

Very good hotel and very clean . Really liked it . 9/10. Hotel pool could be bigger . Other than that it’s a very solid option.

Killed a few cockroaches in the room

Room and hotel were clean. Staff were very friendly and breakfast was fresh, good variety, just right.

This hotel is a nice option on the north-northwest side of Houston. The highway it is next to is loud, but we did not notice the noise inside the hotel. The breakfast was excellent and the staff was helpful.

I appreciated the cleanliness of the facility as well as the availability of having a breakfast prior to beginning my day.

It was a quick trip, but everything was as expected. I’ve stayed here before and it’s consistent.

The room was very well equipped very comfortable for a multi day stay. The shower is very large and hot water was on demand almost immediately. The breakfast bar was well equipped every day and the menu rotated every day as well so you didn’t feel like you were having the same food over and over again. Overall, one of the best hotels I’ve stayed in in the past five years at least.

The entire experience was 5 stars across the board

Everything was good, recommended!

This was the first place I’ve ever stayed. The water was not hot and the drains kept stopping up. The breakfast area was very dirty and the food was horrible and cold. Management never assisted with complaints and front desk was very rude. RUN do not stay here

We enjoyed our stay. Clean rooms good staff and good location.

Nice location

Is disappointed how I have to call a week after, to get my deposit back, and also they don’t offer room services unless the staying is more than three days, I’m very disappointed

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Staff was great and room was clean as expected.

Convenient location to great food. Very nice breakfast and staff are awesome

Only stayed 1 night but check in was fast, the room was clean, and the bar had a nice selection. Would definitely stay again!

Breakfast was lacking, staff didn’t interact much. I was unable to use the pool or other amenities.

Hotel was very clean... beds were comfortable and the staff was very attentive.

The rooms were clean.

Breakfast was great. checkin was good

However, it has now been over a week with no contact from anyone. Despite calling daily and being promised a callback, I have yet to hear back. I have also sent multiple emails to the General Manager with no response. I’m not familiar with the area, but when I spoke to Safelite Auto Glass a few miles away, they mentioned that “smash and grabs” are common in this area. This situation has left me feeling ignored and frustrated. I expected much more accountability and support from this hotel, especially after such an unfortunate event.

My only real complaint is that when the room was cleaned they did not change out the dirty coffee cups.

Staff was very courteous, great breakfast and rooms were nice and clean.

Front desk guy was rude , attitude could’ve been better. At least showing he enjoys his job.

Room and service as expected

Nice hotel and staff. Stevie was very helpful

Clean room