Hyatt Place Houston Medical Center

Very calm and relax atmosphere. I will stay again in next visit

Everyone there was very friendly. The rooms were nice & very clean. The pool could have used a cleaning.

👌👍

Staff and room was nice

The hotel allowed for a pleasant stay, I could not get a room higher up in the building so for this reason it was a bit noise in the early evening. The room was clean and pleasant. I did not use the maid service so I have no comments in regarding this service. The staff at the front desk were very helpful.

Before you book beware that there is no safe but that’s it the beds were comfy and I had a great experience there and the food is great to and the pool is big and clean but there is always gonna be like leaves and a little bugs but that’s it

Great place to stay

It was clean and close to the stadium Have to pay to park, nobody came to clean our room the ENTIRE time we were there even when we called for housekeeping nobody cleaned our room. No restock on toiletries .. and the $50 incidental fee was suppose to be for one day not all days .. per the website but they make their own rules apparently.

Our room was very clean and quiet. Parking was good. We had a view of the Houston skyline.

It was excellent. Clean, friendly and comfortable. The shuttle service to MDA was perfect. Breakfast delicious with plates, bowls and glass cups. Everything felt special with great service.

Nice, clean, and breakfast is always the highlight of the morning.

Nice hotel. Comfy bed. Everything you need for a night’s stay. Quite reasonably priced.

I spent 2 nights in the hotel before taking a cruise in Galveston. The hotel was clean, well maintained and the breakfast variety and nice open soace sitting was very good. The location is good to order uber eats and doordash and any items you forgot to pack in amazon. The employees were attentive and quick to help in any request.

Clean and close to Reliant Stadium

It was great. I have already booked my return. The shuttle service to MDAnderson was great and prompt. The driver very friendly and helpful getting everyone in and out of the vehicle

Accommodations were perfect for our exhausting trip to the women’s hospital! Front desk attendants were above and beyond understanding! Sign to get and out of garage needs signs on ticket machine and not just pictures!

Accommodations were perfect for our exhausting trip to the women’s hospital! Front desk attendants were above and beyond understanding! Sign to get and out of garage needs signs on ticket machine and not just pictures!

The room and breakfast were great.

Great location

The rooms were clean, breakfast was good with good variety. Staff were friendly and helpful. Parking was covered and secure.

The property is very nice. The shuttle service is so helpful. Rooms are clean and comfortable. Courteous staff. The restaurant is that only reason I gave it 4 stars. If you get it to go as there is no room service offered presentation is a mess and the food was mediocre. This does not include the breakfast buffet. It’s good with variety. So had I not chosen to eat dinner 5 stars all the way.

Water bottles $4 a piece The view was beautiful from room

Not very welcoming or friendly…

Excellent place to stay while visiting family in Houston.

Super clean, comfortable and breakfast was wonderful! Will definitely stay here again.

Superb

Our room was clean and comfortable. Only basic amenities in bathroom, but adequate for our stay.

This place is very nice the breakfast buffet is awesome. The staff is nice and helpful and the place is nice and clean.

Exceptional

Great location and helpful amenities

Had everything we needed. Front desk staff were welcoming and helpful. We would only say the only negative is tge breakfast. We had a better experience with The Home2 Suites.

The Queen beds and pillows are terrible.

Stayed over for a concert at Reliant Stadium. This place was perfect.

Whole Hotel was clean Workers were Friendly. Food was great!

Will definitely stay here again. Rooms are clean and comfortable. 24-7 snacks (for purchase) all so bar and restaurant if you don’t want to go out for a bit to eat. All so outdoor pool area was nice. All so had a fitness center. Staff was very friendly

I will always pick this place to stay in Houston. The staff is super nice. The rooms are clean. The hotel is clean overall I just love it.

We had to beg for our room to be cleaned. It was finally cleaned on the last day we were there at night. Housekeeping staff rude

The hotel was clean and well maintained but housekeeping never came to our room to provide new towels or any other items.

After being at the hospital all day, I came back ready to shower and pass out, to a room that had not been cleaned. No towels no clean sheets. Trash had not been removed. And it took 45 mins for them to deliver towels. Housekeeping left a bag.

The only issue was the elevator to the parking garage wasn't working. Felt they should have given discounts on either your stay or on future stays.

Will stay again, convenient location

I always like staying here for my appointments. Friendly staff. Great breakfast.

If the breakfast had more variety it would be wonderfull. You need to change your dinning menu, there is varely choices for you to choose from.

Good

The breakfast is probably the best I have ever had at a hotel/motel restaurant and the location of the hotel was perfect for my needs. Doors to room and out to parking garage are not handicap scooter friendly. Close to fast to get in and out of the area.

The breakfast is probably the best I have ever had at a hotel/motel restaurant and the location of the hotel was perfect for my needs. Doors to room and out to parking garage are not handicap scooter friendly. Close to fast to get in and out of the area.

I liked that they had a full service restaurant. We didn't have to leave the property to get food after my procedure. Also the beds were comfortable. It made my being in a bed other than my own a lot easier. I didn't give a 10 because I found hair in the bathroom which wasn't mine.

I liked that they had a full service restaurant. We didn't have to leave the property to get food after my procedure. Also the beds were comfortable. It made my being in a bed other than my own a lot easier. I didn't give a 10 because I found hair in the bathroom which wasn't mine.

Good

Love the pool and the jacuzzi! Super helpful to have the shuttle service and great location! People are really nice and also great breakfast!

Every thing was nice and clean. Staff was wonderful. Food was really good. Dinner was the best.

Exceptional

I had a great stay. My room was clean and spacious. The staff was friendly and helpful. I'm vegan so I loved the fresh cut fruit for breakfast. The highlight of the hotel was the roof top pool and hot tub. I spent so much time in both. This hotel exceeded my expectations.

Not new, needs updating, missing light bulbs, breakfast ok bare min, no balcony, view to pool, clean pool, nothing special to note

Great location for concert near stadium. Clean. Loved the shower!

Excellent property

Clean room amazing beds!

Great stay!

Nice hotel and everything around there

Very convenient if you are going to medical district. 7 minute drive. Clean and comfortable.

The rooms are very clean. The breakfast is a big plus and a great perk! It’s nice that there is a parking garage attached for easy access.

I booked through Expedia for two nights but only had to stay one. I was told by the staff to contact Expedia for my credit . When I did contact Expedia they tried contacting the hotel for verification. After trying several times Expedia said they were sorry and charged my credit card for both nights since the hotel did not return their calls!!!! Feels like a scam to me!

pool was closed for the season. Breakfast was good.

excellent location, bar, starbucks, parking in the garage was easy. Well maintained property!

Friendly staff and a clean room and public spaces

Clean room Easy check in and check out

Good I had 3 big stains on my comforter and when the cleaning department brought me another one they didn't even put the comforter on,they just handed it to me when I answered the door and walked away. The also did not pick up garbage or dirty bedding out of the hall. I was very disappointed considering I was there on my anniversary.

Good I had 3 big stains on my comforter and when the cleaning department brought me another one they didn't even put the comforter on,they just handed it to me when I answered the door and walked away. The also did not pick up garbage or dirty bedding out of the hall. I was very disappointed considering I was there on my anniversary.

The room was very clean. The shower made an odd noise, but the water pressure was great. We enjoyed the outdoor pool and hot tub. We didn't use the gym, but it was well-stocked and clean. We ate at the hotel restaurant and enjoyed the food. Sebastian the bar tender was very kind and attentive. We would stay here again.

Very convenient to NRG Stadium,nice bar and shuttle service to stadium.

Great hotel and very satisfied with the stay. The only complaint is the location. Because it is at the medical center, you do hear ambulances throughout the night and all day.

Exceptional

Breakfast selection had choices for everyone. Room has above normal number of towels. Staff extremely helpful and hotel provided a very useful shuttle for local stops and football stadium.

DK

Great people at the front desk.

The hotel and room were clean. The staff was friendly and ready to serve. Best hotel breakfast I've had in a long time.

A

Really good!!

Shower was nice and strong. Room was comfortable and AC worked well.

shuttle is very convenient

It is very cold building throughout, which makes you very uncomfortable at all times you are there. To get relief, you have to walk outside the building to get warmed up. Also, the rooms' bathrooms have no ventilation system, so the smell of the toilet lingers 24/7 unless you turn on the cold air conditioner to get rid of it, but your room turns into a refrigerator cold which gave me and my wife cold. The breakfast ends at 9 am and the restaurant offers no service until 4 pm! So you stay hungry because you can't buy lunch! The dinner menu is unusually expensive, and they charge high prices for a worthless plastic bottle of water.

It's a new modern building with relatively big rooms. It is very cold building throughout, which makes you very uncomfortable at all times you are there. To get relief, you have to walk outside the building to get warmed up. Also, the rooms' bathrooms have no ventilation system, so the smell of the toilet lingers 24/7 unless you turn on the cold air conditioner to get rid of it, but your room turns into a refrigerator cold which gave me and my wife cold. The breakfast ends at 9 am and the restaurant offers no service until 4 pm! So you stay hungry because you can't buy lunch! The dinner menu is unusually expensive, and they charge high prices for a worthless plastic bottle of water.

Great hotel, at a great location. Staff was super friendly. The rooms were super clean!!

Very nice hotel near the Texas Medical Center. We didn't get to use the amenities just because were stayed to be closer to the hospital for an early morning procedure but will definitely stay here again. Parking is easy and reasonable. Rooms are very nice and well kept. Beautiful decor and friendly front desk staff.

Everything was great, a wonderful place to stay with the family.

I guess the area. It was right on the highway. There's no privacy to walk my dog.

The pool and the view was amazing. I guess the area. It was right on the highway. There's no privacy to walk my dog.

Free pets was awesome! My pups had as much fun as we did! The breakfast was great

Really nice, spacious rooms. Front desk staff was very welcoming and friendly. The breakfast was good and the bar/restaurant was also really good. The shuttle was very helpful too. Very satisfied with all parts.

N/A

Great location with wonderful staff. Breakfast was hot and fresh.

Loved the hotel. There were a few things I didn’t care for. #1 there’s no parking besides the road to park to check in or out. #2 pool was closed more than open. #3 the bar. I was more excited for the bar. But it was a disappointing. Drink menu only had a few things on it for mixed drinks. Absolutely nothing I would drink. So I asked the very rude bar tender if he could make a special drink and he said he didn’t know. And he walked a way. Then when he did walk over there, I asked him he would say no, and then walk away again, and it took me about four tries for him to make something that he could make. It wasn’t on the menu. So that he started making my drink and stopped to make three other drinks for people that were already there when I got there. And having a whole conversation with them. While I waited for him to make my drink. He waited so long that he actually had to get another glass because the glass got hot. The drink that he made wasn’t even right. I barely drank it and told him I would like to pay out. And he said I still had to pay for the drink, even though I didn’t drink it. And I told him I wasn’t asking not to pay it. Because I clearly said I’m ready to pay out. Very disappointed and unprofessional. #4 the breakfast was absolutely amazing. It had a typical free breakfast bar. But it seemed like the food had seasoning. Very good. #5 the staff was wonderful minus the bar tender.

Room was clean bed was no very comfortable

Easy fast checkin, covered parking, large clean room.

Good hotel, clean room and everything. Nice staff. The area it is in is…

Everything OK good except one thing the parking they charge for the park I stay two different hotels, but I never charged for parking

Clean Room, Nice staff, pool area was nice! Overall great experience for the weekend

Our stay was very pleasant. The pool was nice and very convenient to have free washers and dryers to use. The only thing was the AC was a little loud when coming on. Other than that everything was good!

I've had to stay there a few times for work and the staff is always friendly and it is easy to check in and out.

Great place to stay

the parking fee? $18 a night. I was a bit bummed about that.

Room was clean & enjoyed the in house breakfast each morning. Convenient parking garage.

Great breakfast and staff

We’ve stayed here a total of six times and this time the elevators from the parking garage weren’t working, which was a bummer. They tried their best to have a golf cart. Come around, but the wait time was often lengthy.. other than that, this is an excellent place to stay at thethe Medical Center!

The parking lot elevators did not work

Super clean environment, professional and friendly staff. Buffet breakfast was excellent. This is my second time staying here and it’s always top tier.

Excellent!!! Staff very friendly we order from restaurant and bar food and drink were awesome! Room was impressively clean! Beds were soo comfy with great pillows!!

Allowed for early check in which was awesome after a long trip to get there. Super close to the medical center so we could just walk to appointments, instead of trying to figure out parking at the med centers. Covered parking included for a small fee with our stay. Quiet room, very clean, great shower and water pressure was amazing. Breakfast featured lots of options and plenty of space to find seating. Staff always helpful and knowledgeable.

We had a great stay. The kids really enjoyed the evening movie at the pool.

Breakfast is good but wraps up too soon.

Lovely stay!

Very Good

Buen servicio

Appointment at children’s hospital. Very convenient

Always a pleasure staying here

The room was extremely nice. My window looked out on the terrace and pool area which were also very nice. The linens were fresh and the bedding and pillows were really comfortable. I had a nice seating area in my room as well. The staff was very nice and helpful. As a woman traveling solo, I felt very safe here. The room was spacious. I will definitely stay here again.

Clean rooms

Very stylish yet conveniently located hotel with great breakfast and friendly helpful staff. Can’t wait to book and stay again one day.

The staff was great. I'll visit and stay again. Hotel/Rooms clean. Easy to get things needed.

Everything was fine, but the elevator to the parking garage wasn't working, which was a bit of a problem. I would stay there again and recommend it to other travelers.