Hyatt Place Houston Downtown

Exceptional

Breakfast was yummy!!

It was ok.

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We were staying just one night before taking a cruise out of Galveston. We arrived early in the morning and were pleased that they offered early check in for $35 so we could relax a bit before exploring the city. The public areas, room and bathroom were clean. My girls loved the telephone history displays in the lobby. Breakfast was quite impressive for a free breakfast with Texas shaped waffle maker and tortillas. Coffee was good and breakfast area was well maintained and staff attentive. I would definitely stay here again.

Excellent experience. Room was available early which was really helpful and the staff were so kind and helpful throughout stay. Room was perfect for our family of 4. Very quiet at night. Breakfast was a bonus.

Everything downtown was within walking distance. You will occasionally see people asking for money for a taco, etc. as you would in any city. We would stay here again.

Great job

Exceptional

Great stay after the U of H football game. Convenient location and friendly staff

Valet needs better communication. Few times I sent messages and when I get down to wait for my vehicle both times they didn’t get it when I sent it. So had to wait another 5-10 min.

Loved it

I like the history of the building. It was a great staycation. Love the bar on 16 the bartender was awesome!

Very good

Exceptional

Exceptional

The Hyatt place is located in downtown and in close proximity to restaurants, shops, venues and other hotels. Parking can be a bit overwhelming even when choosing to valet. Rooms were clean, I've machine didn't work and if all things the water would not get hot. My guests and I had to take cold showers. After notifying the hotel staff, the issue didn't seem to be taken seriously and was blown off. The cashier was notified and hr statement was, " If you decide to stay with us again hopefully the water will be hot." Definitely will not return as a first choice at all.

Clear room, good breakfast and parking

Hotel was clean and staff was friendly and helpful.

Hotel is a little worn and could use a renovation. Decent breakfast.

Great hotel near the ball park!

Upgraded our room but did not get room service

I enjoyed majority of my stay at the Hyatt in downtown Houston.

clean room, bar

Exceptional

Excellent stay at the Hyatt place!

Extremely satisfied with my stay there. Would definitely recommend.

Get hotel at a great location walking distance to the baseball game

Very convenient to the theatre we attended. The staff was kind and helpful. It was a little dated and would have been nice if the lounge was open later

Very convenient to the theatre we attended. The staff was kind and helpful. It was a little dated and would have been nice if the lounge was open later

Tv location in the middle of the room make difficult to go around to go to the bathroom

Tv location in the middle of the room make difficult to go around to go to the bathroom

The property itself was great, location and room was spacious. VALET was HORRIBLE. We waited for my husband’s truck for a good 20 minutes, we saw everyone get their vehicles in a quickly manner. We get our vehicle back (it is a lifted truck) the top antenna is broken and the tires were scuffed. If the valet drivers cannot drive a lifted truck, they should be upfront and tell us they cannot drive it. Instead we get the truck back damaged. I really hope they take care of these damages. The guy who returned our vehicle seemed nervous as if he knew something was wrong. As we waited for the vehicle we noticed a worker getting a call about our vehicle. I’m pretty sure they talked about it happening and were hoping we didn’t notice.

The property itself was great, location and room was spacious. VALET was HORRIBLE. We waited for my husband’s truck for a good 20 minutes, we saw everyone get their vehicles in a quickly manner. We get our vehicle back (it is a lifted truck) the top antenna is broken and the tires were scuffed. If the valet drivers cannot drive a lifted truck, they should be upfront and tell us they cannot drive it. Instead we get the truck back damaged. I really hope they take care of these damages. The guy who returned our vehicle seemed nervous as if he knew something was wrong. As we waited for the vehicle we noticed a worker getting a call about our vehicle. I’m pretty sure they talked about it happening and were hoping we didn’t notice.

Great location for the theater. Everything was great except for the overpriced valet parking and the water bottles we purchased from the front desk.

Valet parking high cost but hotel is very clean and nice.

Dallas was absolutely amazing!! She was on the front desk and was so welcoming, friendly and cheerful. She truly made our stay 10x better! Anything we needed, she was there with a smile on her face and just so polite. Shaun upstairs in the bar was another person who improved our stay significantly with his charisma and cheerful personality. We very much enjoyed visiting him for happy hour each evening and hearing about all of the cool spots to check out in Houston. He has some great recommendations!

La ubicación, limpieza y desayuno excelentes, muchas gracias.

everything was good. from the min we got valet, to checking out.

Exceptional

the hotel and room are both clean, and the staffs are very professional and helpful.

Staff were friendly, room was clean, it met expectations.

Great hotel and close to Daiken Park. Only thing I would improve is some hotel security. Not a big lobby and no I’d on elevators so any one could come onto property and go up elevators pretty easy.

Very clean, great location, great bar upstairs, fitness room was nice

Breakfast was very good. Plenty of options

Breakfast was very good. Plenty of options

Room was clean. Staff was extremely helpful and kind. Hotel was located in the perfect spot with lots to do within walking distances or short drives.

👍

It was a very nice hotel with excellent service and a terrific location very central to restaurants. My only concern was that at night. It got very loud from street noise. It was not particularly well. Insulated. I would ask to be on the opposite side of the hallway so I was not facing the street.

Everything was good

In my opinion, I don’t think the staff was that friendly. I think the b Vallet employees were more friendlier.

Only concern I had was that while it says the rooms are soundproof, we still heard everything from the room above us and the room next door. Sounded like there was a dance party above us and a bar next door. They kept slamming the door all night long, just when I would start falling asleep I would get startled awake by something slamming. Unless you’re a deep sleeper it was hard to ignore.

Room was clean

Great location for business. Friendly staff. Clean and good size room. No restaurant for dinner

The staff was very pleasant and friendly; quite helpful at our check-in ( as we were a tad early). The young bartender on the sixteenth floor was genuinely friendly and was always polite. My son and I thank you for your hospitality and hope to see you in the future.

Clean, big rooms, safe and good breakfast

Great location for walking around and seeing city. Room was clean and comfortable

Hotel room was small. The fridge did not work and they did not give us a new one till the next day.

My day was great. The staff was friendly. The parking was a bit expensive overall great stay will definitely stay again.

The room on the 10th floor was very clean. The exterior windows faced west, so it was necessary to close window shades in the afternoon. There was no "view" anyway--looked out at the wall of another nearby hotel. The bathroom was very clean. I told the hotel clerk at the desk that the bathroom sink was very slow draining. It was not attended to by the time we checked out. The breakfast had quite extensive offerings and plentiful. Parking noted on the booking page said valet parking was available. But didn't mention that it was $50+ dollars. Apparently other guests arrived late due to an upcoming football game. Things got pretty rowdy in the hallways at 4AM! All in all, pretty good stay--

Exceptional

I like the room, but it was too small

Ok nothing special could do with some improvement

Rooms where very comfortable and spaces

This hotel is on a great location to attend the Astro’s game. The staff very friendly and always willing to help. Would stay here again

Great breakfast

The staff was the best in my experience, from the entrance, the front desk, the maintenance to the breakfast staff, everyone was helpful and in the best mood. The breakfast was great with many options to choose from. Great views from the bar on the top floor, great gym equipment.

A very good stay

K

Huge rooms that are clean Historic hotel that is clean and provides an awesome stay Easy walk to Astros games Great breakfast with hot and cold options. Staff and the front desk are very nice and helpful. Bar on the top floor with amazing views. Use parking apps to find cheap garage parking minutes from the hotel Safe and easy to get around

Last minute decision and was not disappointed I highly recommend for anyone looking for an affordable option in downtown.

NA

Everything was great... 100% recommended

The property was well placed for an Astros’ game. It was easy to get to from I-45. I did not like the TV that did not work. This was reported to the front desk, but got a shrug as a response. I did not like a room phone that did not work. I liked the comfort of the bed and the breakfast was OK. The noise from the street was not terrible, but earplugs would have helped. Parking was easy with the Valet service, but not cheap.

Room was nice and clean, very helpful staff. Parking was convenient!

Great location to be able to walk to the Astros games and local bars. We also saw a play down the street. The staff is very friendly and helpful. We will be back.

Front desk was outstanding

Would be nice to have a pool, everything else was great!

Prepare to pay for parking

El Staff

I had my wife and two adult children. Our stay was great! The staff was warm and welcoming plus very helpful. No complaints on anything!

Great stay from start to finish. No complaints.

Very nice hotel, friendly staff. Rooms were nice, very comfortable bed. They only have Valet parking or find somewhere else to park. I was able to walk to local bars and restaurants.

Front desk, breakfast and location was great and the Valet Mohammed went above and beyond with great care and service. I will book here again!

Good location with walkable restaurants close.

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Breakfast horrible, I had no room phone. Parking horrible. Valet steals

The fact it comes with free breakfast is amazing. The staff was kind and professional.

Been staying here for the past 6-7 years. Great location

Definitely would stay again!

❤️

Got there on a Saturday for three nights. Valet parking is challenging due to Texas Ave being so busy. Room was spotless. Breakfast was well above average with a large variety of items. The Houston tunnels can be accessed within one block and there are a number of decent priced restaurants and markets nearby. Houston vendors are exactly friendly and helpful. We would definitely go back.

Selection of options.

If you’re going to the ballpark I would definitely recommend this location and easy 7 to 10 minute walk to the park

Did valet parking. Dnk if there are other parking options? Great location. Walked to Astros game. Lots of restaurants near hotel. Would recommend.

Staff super helpful, super clean

Dallas at the front desk was great in assisting in check in! All of staff we came in contact were great! Breakfast was delicious! Staying here again for any Astros/Dynamo/Dash games in future!

It was an amazing day. Only the issue was parking if you do valet it’s very expensive and there’s nowhere else to park unless you park in some other spot I have to walk and there’s a lot of homeless people hanging around.

Park in the garage on corner of Texas and Fannin is right about the hotel for 20 dollars a day

I really like the hotel and it was cool to know that it used to be the Southwestern Bell Tower. Iykyk😂 The room was nice and spacious however the beds were not comfortable. That was the only flaw for me. Valet was on point, front desk was super sweet and courteous, helpful and informative. 8 minute walk to Daikin Park which was very convenient for the concert we were there for. Breakfast had many selections and staff was friendly. I would recommend this hotel.

we did enjoy it so much theres a lot of parking garage close by

excellent hotel to stay with your family when you go on vacation.

Very welcoming, great service and very clean.

It isn’t fancy, but it is safe and clean with a nice breakfast and reasonably priced.

Well kept and great staff

Great location. Fun historic building. Picked this location because it was a walkable distance to the ballpark. Breakfast was decent. Rooms are really clean. Bathrooms were really nice with oversize showers. Would stay here again.

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False advertisement on sound proof rooms

Great experience.

The staff was very friendly, the breakfast was amazing and the location was very convenient!

Staff was great. Rooms were clean. Walking distance to Daikin Park.

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Breakfast could be better

Really nice

It was great to be able to walk to Astros game.

The room was clean, and the staff was very helpful

Clean rooms walking distance to the game and restaurants

Very professional team.

To start with the front desk, staff was so nice and check in on Saturday was so smooth, unfortunately the bar closed early on our first night, which was a bummer but the next night on Sunday it was very nice to be up there in the evening. The rooms do have a refrigerator, but do not have a microwave and there is no pool at this location. Our stay was great.

Clean rooms, friendly helpful staff.