Howard Johnson by Wyndham Houston Heights/Downtown
About Howard Johnson by Wyndham Houston Heights/Downtown
Take the family to this Howard Johnson Houston Heights just off Interstate 10 near George R. Brown Convention Center Downtown Aquarium parks and sporting events. Space Center Houston Johnson Space Center and NASA operations are less than a half hour away. Nearby restaurants offer a delivery service to this lodging. Wake up to a a free light breakfast item together with your choice of coffee and tea and juice. Stay up to date with the complimentary newspaper and plan your exciting day with complimentary wireless Internet access. A business center with computer access is available to stay productive on the road. Comfortable guest rooms include refrigerator microwave work desk and coffeetea maker. Smoke-free and handicapped-accessible rooms are also available. There is no charge for children 17 and under with an adult.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- In-room microwave
- Family friendly
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests expressing both satisfaction and dissatisfaction. Some guests appreciated the cleanliness and comfort of the rooms, while others complained about dirty towels, smoking rooms, and unclean bathrooms.
- Clean and comfortable rooms
- Good location
- Dirty towels and smoking rooms
- Unpleasant staff and loud guests
- 3/5
Fast food within walking. Local restaurants are a short drive. Ample parking. Gasoline is close. Freeway close. No pool. Good enough for a guy. Not a family place in that some guests can be a little rough around the edges.
- 5/5
Great location! Clean. Comfortable beds. Nicely quiet during the night even tho parking lot was full.
- 4/5
Good cheap clean motel and is close to fast food.
- 4/5
There are fast food places within walking distance and restaurants within an $8 uber ride. I would stay here again to save money.
- 3.5/5
Great location. A gate on the side entrance closes at night for extra security. Rooms are clean, shower is nice with good water pressure. AC blows cold. The beds are decent. Enough lights Location is clean and decent. They didn't have enough pillows for my family. Little bitty pillows and it was just one per person. I had to beg for an extra towel and they said they didn't have extras. It's a hotel. Seriously pillows and towels are basics! Breakfast is very simple No bells and whistles of any kind.
- 5/5
No
- 3/5
It’s close to downtown and good eats, bathrooms had some issues of the shower not converting from tub spout to shower head.
- 2/5
pay the extra money and stay someplace safe and less run down.
- 4/5
Reasonable for the price. The Towels had stains. The bed sheet had cigarette burn in it. Pillows are not great. Parking is tight.
- 2/5
Booked a room with handicap accessibility. Man at the check in desk did not believe that I needed a access room until I had to show him my handicap. Unprofessional and illegal. Room was not very clean. Roach on the bed. Terrible place.
- 2/5
Cheap bare-bones motel, got the job done
- 3/5
This is a cheap motel, not a hotel. Refrigerator didn't work in the first room. They switched me to another room. Room stayed around 70-72 degrees overnight with AC set on 60 beginning at 5pm and on all night. It's right on a major freeway so expect it to be loud. Check out at 12 noon; however, house keeping knocked on the door at 9am then tried entering the room after I answered they were not needed. Front desk guy came to the room at 11am to ask me to be out before noon. I confirmed checkout was 12 noon and he said yes and then looked at his watch which clearly said 11:05am and asked me to leave. Still confused about that one. You get what you pay for in life so this is an $80 no other option available room with an $90 price tag. Unfortunately, there are not many hotels in that area and both of the others were full. Both are more expensive but I've stayed at both a few times and I'd say the other two are 4 star properties. This is a 1 star.
- 4/5
Breakfast was good, as advertised. Clean, safe room. Staff very responsive to our needs. Can't think of anything!
- 1.5/5
The location was good The bathroom was not cleaned from the previous guest. There was make up residue and hair on the sink, the toilet was dirt
- 4.5/5
Ice machine broken
- 1/5
Parking is tight. Place is one of those in and out type places, not really a place to be comfortable when you lay your head. Bugs, cigarette burns in the bedding, sunk in bed, old appliances, questionable people in the parking lot... pay a little extra and go somewhere nicer. The staff was nice but I won't be back.
- 4/5
Rooms were clean, staff were helpful. Breakfast area was quite small, we didn't go throughout our stay so I can't comment. Parking was enough and the location was very great. Access was central for our needs, downtown was about 12 minutes drive.
- 3.5/5
People maked a lot of noise at midnight outside my room and there were no noise block system that prevented me to hear the noise outside my room
- 3.5/5
People outside my room was maked a lot of noise and the receptionist didn't mentioned them to be quiet at late night
- 4/5
The staff were pleasant and polite, and the rooms were attended to every day. My one real frustration was that I couldn’t leave my luggage anywhere when I arrived an hour or two early. I’d never experienced this before, and it felt like a cynical attempt to encourage me pay for an early check-in. 99% of places I’ve visited over the years would also just let me check into my room without charge if the room is ready. The breakfast wasn’t necessarily the most extensive or nutritious, but I still appreciated the convenience of it. A good stay overall for the price, but just a couple of things that could be improved.
- 1.5/5
Terrible Cereal had 2 other flavors mixed in. Orange juice was in a large jug cheap brand Not o clean and cluttered
- 3/5
Ok
- 2/5
Breakfast almost non existant. Seating for about 6 persons. The size room we booked was not available. The had to put on t h e second floor. So two 79 year old seniors had to lug baggage up stairs. Top that off with the fact the toilet did not work in the morning. First place we've booked through Hotels.com that we were very disappointed.
- 5/5
Clean, good place to stay
- 3/5
Place was clean...staff was good......but its definitely an old hotel and has shown its age and needs some updates. Would i stay there again? Not at that price point....paid $160 for 1 night....much better options at that price....had i paid like $80-100...then no complaints.
- 4/5
Affordable property. Need new pillows!
- 1/5
Only thing good about this hotel is the location. Got to the hotel around 1:00, was told I couldn’t check in until 3:00. Other guests were able to check in early and go straight to their rooms. Came back at 3:00, my room still wasn’t ready. Was told it’d be another 30 minutes. Watched housekeeping clean the room from the parking lot and around 3:40 I had enough and started taking my stuff up to the room anyway. Front desk person was horrible at communicating and couldn’t understand anything she was saying. She kept giving me the run around every time I’d ask if my room was ready after 3:00. Friend who stayed with my went to use the shower and the faucet was completely broken. When I booked the stay I requested a smoke free room, when I got into the room it reeked of smoke so my request wasn’t taken into consideration. I do not smoke so sleeping in a smoking room for hours was miserable.
- 4/5
It was a decent, safe place for the price centrally licated!
- 1/5
The staff and management are not helpful at this location. I’m mistakenly booked for the next Saturday when I arrived on the 16th. I booked thru hotel.com and even though I took a room for the 16th they told me they could not cancel and give me a refund for the mistake booking on the 23rd. I was told by the front desk to contact the manager to discuss a refund. For two days I’ve not been able to get anyone to answer their phone to discuss. Customer service is nonexistent at this location even though I have stayed here for years. I will never stay here again.
- 3/5
It was okay. Fairly quiet. Weird pillows. For the price I got what I paid for. No complaints.
- 1/5
Nothing Light in the parking lot too bright. It advertises that it has breakfast- it does not. Cost too high. Location was horrible. No gym.
- 4.5/5
The property was clean N/A
- 1/5
It was one of the most dirtiest and disgusting hotel rooms I’ve ever been to stay. False advertisement of free breakfast. Horrible hotel
- 5/5
Clean safe and good value for money
- 4/5
Room was clean. Very small parking lot. Breakfast was only 2 muffins coffee machine and fruit. Staff was friendly.
- 0.5/5
The staff were pleasant and I liked the location It was not clean. The air barely worked. The water in the tub dripped all night. A piece of the tub facuet was on the counter. We had a room with two double beds and only had 2 rags and 2 towels. I felt dirty all night. We ran out of hot water (I have never in my life had this happen in a hotel)
- 3/5
Didn’t try the breakfast and room was decent. Glad there wasn’t carpet.
- 1/5
Absolutely would not recommend. Extremely dirty hotel, rust and stains everywhere, the room door doesn’t even seal properly, there’s a large opening at the bottom so you can hear absolutely everything and the traffic outside and won’t get a good night’s sleep. The pillows on the bed are decorative and the bathroom and clothing rack had so much rust that we were unable to use them.
- 5/5
I made a mistake on my reservation and they extended my stay with no problem, and gave me a better rate that I got thru Booking.com.
- 1/5
I didnt want to take breakfast when I saw it
- 4/5
Not much breakfast
- 0.5/5
Cockroaches, charged for additional night not accommodating or helpful no customer services skills room was dirty mold and had cockroaches
- 1/5
Found bed bugs after waking up. Thankfully we were able to get a refund, and find a new hotel.
- 1/5
Decorative pillows. Large gap under door allows bugs in- generally very unclean and an unsafe area. Do not stay here
- 3/5
Was an easy check in staff was nice morning coffee in room had no cups mattress needs to be replaced
- 5/5
Fantastic place
- 5/5
Fantastic hotel! We spent an amazing two weeks there. The room was clean and very well furnished, with a bathtub, an excellent hot shower, a microwave, a fridge, and, most importantly, a perfectly designed dedicated workstation with both backlight and front light. This made my teleconference calls extremely convenient and comfortable. We would also like to highlight the location. Since we do not drive at all, we were pleasantly surprised by how easy it was to get around. The nearest bus station was within walking distance, as well as Walmart, WorldMarket and other large stores, and several excellent restaurants nearby. The view from our window was great, with the city skyline visible both during the day and at night. The place is quiet, with excellent noise insulation. We did not hear guests from other rooms at all. Now, about the breakfasts. We genuinely appreciated them, despite what some other comments say here. COME ON, GUESTS!Two types of cornflakes, high-quality milk, excellent juice, cupcakes, coffee, bananas, and waffles on demand that you can make yourself in a waffle maker with maple syrup. What more do you need for breakfast? And if you do not find something, just ask. The breakfasts were so filling that we were not hungry for the rest of the day. We would also like to express our gratitude to the fantastic reception staff, especially Tom and Kevin - truly wonderful gentlemen! If we have to mention any downsides, there were a few minor issues with the cleaning staff. On one occasion, a cleaning lady of Mexican descent interrupted me two hours before our planned checkout while I was on an important conference call. Despite two "do not disturb" signs on the door, she knocked loudly, shouted, and opened the door. Additionally, we did not request cleaning for the entire two weeks in order not to bother them, yet at checkout she asked for a propina, which felt, in our view, somewhat inconsiderate. Overall, the cleaning staff were the only source of noise, often shouting to each other in the hallways. In our opinion, the administration should review the policy regarding respecting "do not disturb" signs, especially during working hours, as this can be quite disruptive and inappropriate for guests on professional calls. That said, we are confident this can easily be resolved with proper communication, and we believe future stays will be perfectly fine.
- 4/5
Room was clean, convenient parking. Pillows were not comfortable but we weren’t there for long. Small continental breakfast was available.
- 0.5/5
After looking at 3 different ones They sent me to 3 different room and 2 was dirty asf had condoms messed up sheets and beds
- 3/5
Room was not cleaned during the stay. Someone came in and made the bed each day, but trash wasn't emptied and we didn't get clean wash rags after the 1st day.
- 3/5
The room was outdated but amenities were ok. TV had no working channels.
- 1/5
Breakfast is literally cereal and instant coffee. The front desk double charged me and a week later still hasn't been resolved. I'll never stay here again.
- 4/5
Staff very polite and helpful. No designated smoking area with seating.
- 0.5/5
Did not eat the room had roaches and was out dated
- 2/5
When trying to check in, the clerk asked if I could wait 15-20 minutes, because he was about to get off shift. The pillows were tiny, throw-pillow size, and the shower curtain kept falling down when I was trying to shower.
- 5/5
Room was downstairs with easy access for older person. Room was clean and neat. Great value for location. Felt safe in that area.
- 1/5
for breakfast, the front desk brought us a frozen egg on a plastic plate to microwave. I have called numerous times about the state of the room and there is never a manager around too help! Been trying to get a refund but the property is unwilling to respond!
- 5/5
The hotel was great for a quick overnight trip. The room was well attended, clean, comfortable. More so than most hotels in a ‘budget’ price range. The staff was very accommodating, and I appreciated that check-out time was noon (typically 11). Would stay again if we have plans in the Heights area and would recommend.
- 1/5
Got into room like this.. Very dirty room.
- 4/5
The room was nice and a very good price. It is a motel. Once you are in the room it is great. No luxury services. Just a nice room.
- 3/5
Good
- 2/5
Room s
- 5/5
Convenient location
- 2/5
I didn’t like how it wasn’t really clean and smelled weird
- 2/5
The beds were so hard and uncomfortable it was like sleeping on the floor. There was a coffee maker but there wasn't a pot or cup. Then curtains had something that was sprayed on them and ran down it.
- 4/5
Convenient and clean. Shower drained slowly and curtains partly off their hooks. But, all in all, worked fine. Nice staff too.
- 1/5
Sucked they wouldn't honor my reservation spent an hour trying to get it straightened out. The hotel made me pay twice. Went to the room. Pillows were a joke and the room smell of over fragrant cleaning solution was aweful. Went back to front for the refund from the hotel, they gave me theirs. Hotel .comm charged me too even though the hotel wouldn't honor it. I asked Hotel.com for a refund for the aweful experience and I never stayed in the room. They are thinking about it, but still haven't refunded me. I have used this app multiple times and never had a problem. Still waiting!
- 4/5
Nice for short ternm stay close to highway gas and food the guy that work at front desk is very helpful and nice
- 4/5
Clean
- 5/5
Great place. Convenient. Close to everything. Rooms clean. Not a lot of parking space.
- 5/5
A
- 1/5
Would not recommend. Ice machine not working. Roaches in my room in middle of night. Hair from previous guest in tub drain. Magnets on trash can.
- 5/5
Good location and staff.
- 5/5
Great hotel
- 1/5
Horrible service and they canceled my booking and kept id never returning couldn’t pay me to returnn
- 2/5
I found a rodent droppings on my bed on the white sheets. I would have left the premises at that very moment if I were not too tired from my long drive. When initially I entered my room the light switch wouldn't work, I had to use my phone's flash light to find the switch on the desk lamp to be able to unpack. I made a promise not to ever book a room at Howard Johnson again.
- 3/5
Dead roaches… never again
- 5/5
Friendly helpful staff in a safe area.
- 4/5
Muy buen lugar para descansar
- 2/5
Horrible experience. Bathroom was so small could barely close the door. My son slipped in tub and fell out of it and hit head on toilet. He’s almost 6’ tall and could barely maneuver self to get up. Floors were filthy. Could adjust the AC temperature. Said offer free breakfast it was a packaged muffin the size of a quarter. Waffles only on the weekend. Not the Howard Johnson I expected like others I had stayed.
- 5/5
Wonderful. So much loveliness. Pure luxury and happiness.
- 4/5
Over all is a good and not expensive place to stay
- 2/5
Online information is different from online services. False advertising.
- 5/5
Nice staff clean area
- 5/5
Really cool staff !!
- 2/5
They need to update the pictures.
- 3/5
My bathroom shower was clogged and slimy. Also the shower curtain had dried blood stains..
- 4/5
The room was nice and clean. A little noisy, but overall, good. Front desk staff was nice
- 5/5
Fabolous
- 5/5
Rom I stayed in Looked just like the online pics
- 2/5
When I tried to get breakfast doir was locked No one was available and no one came to unlock door. Couple next to my room argue all night. Never again.
- 4/5
It was pretty good only three things. I would say the bedsheets had a burn stain from cigarette. There were syrup on the desk that the housekeeping didn't see that I cleaned up and the showerhead because of the hard watering Texas needs to be soaked and some kind of acid calcium chemical, cause it limited the water coming out of the faucets other than that it was really clean though
- 3/5
Very poor service. No wifi code presented, phone did not work, so limited space for breakfast, staff not helpful and somewhat ignoring. Just a sleep place but nothing else.
- 4/5
Good rate and clean room. Good location
- 5/5
Decent place. Nice staff.
- 3/5
When I arrived and I checked in, the male who was in the office was not polite at all and is all I can say thank you
- 5/5
Staff was pleasent
- 1/5
The curtain rods were broken. So being at night, I had to leave all the lights off for privacy otherwise you could see right in. The floors were disgusting, hadn’t been mopped in at least weeks. Literally didn’t take my socks off until I was in the bed with my feet hanging off and put them on before standing out of the bed. Paper cups for the coffee machine were filled with mold on the interior - not at that point like I would have made coffee anyway. Who knows what was done with that coffee machine. People coming and going at all hours, noisy and slamming their room doors. My headboard was covered in lubed handprints. If I wasn’t arriving at 1:30am after a ten hour drive, I would have protested but at that point, I wasn’t even sure where to go. Got a minimum of sleep, maybe 3 hours, and high tailed it out of there. If anyone knows the reputation of the Days Inn in Oakland, CA…. This was league’s worse. The staff was pleasant enough, doubt they have much control over what I experienced. This is a management/owner issue. Absolutely do not recommend this hotel. Avoid at all costs.
- 5/5
I only stayed one night the place was nice and clean and it did good for my time there
- 5/5
good place
- 4/5
Clean and adequate for the price
- 3/5
It did the job for a crash pad, but overall kind of meh. Could use an update. The "breakfast" was spartan to say the least.
- 5/5
Beautiful
- 1/5
breakfast cereal without no milk why
- 2/5
Not as safe as I thought it was going to be
- 5/5
Excellent
- 1/5
Place is horrible dirty blood on sheets Concierge was rude. Acted like we were an inconvenience for him because we needed a new clean room. The pictures from Expedia were not the hotel. We came to completely different.
- 2/5
Don’t fall for the pictures. It’s smells and is nasty
- 1/5
Extremely dirty, no parking, loud, felt unsafe
- 1/5
Room was supposed to be "clean" it wasn't
- 1/5
Dirty,smell so bed
- 4/5
The stay was ok, the only issue i had was that cleaning crew didn't replace used towels, had toask.
- 5/5
Everything I needed at this location for a short stay to get some work done locally. Nothing fancy but it was clean, the staff was friendly and priced reasonably for the area.
- 5/5
Good place to stay for us.
- 1/5
Staff was unpleasant. There were multiple guests standing on the balcony talking loudly at midnight and again at 7 am the following morning. The incompetent employee working the front desk was unwilling to confront the loud and obnoxious group . Don’t stay here .
- 5/5
I had to see for myself what has become of the old neighborhood. It was like a time machine, all the memories came flooding back! One of the best nights of my life!
- 4/5
Everything is good.
- 2/5
On par with Motel 6 but costs 2-3x more!
- 1/5
More cleaning.
- 3/5
The rooms were updated and clean. They do not clean during your stay (maybe you need to ask). Breakfast is basic. Personal do not understand English very well