Houston Marriott South at Hobby Airport

I enjoy myself

Property was well maintained, room was clean, staff was attentive to my needs, relaxing atmosphere

My room was clean, the staff were attentive to my needs, the atmosphere was relaxing and the breakfast was good.

Check in was great. Check out was a mess. My stay was cut short due it lack of communication with the staff.

Awesome service and great stay I didn’t want to leave

Location and staff was great room was very clean and cozy Everything was good

Hotel is clean, staff were not helpful at check in

Clean and the male working the front desk was very nice and helpful

It was clean and good energy. The staff were nice and very helpful. Nothing

Customer Service was Outstanding-Lonnie & The lady name starts with a “C” and she was Outstanding at the front desk. THANKS and I will be returning soon.

Exceptional

The check in times are misleading at 3:00 pm. The studio suites times differ. Our room wasn't ready to almost 6:00pm because of late check out. Staff was courteous.

Exceptional

Room was clean and comfortable. Did not use other amenities, we were only in for the night. But everyone we spoke to was helpful.

Excellent

Excellent

The property wasn’t too far from the hobby airport. The staff was nice during the day. Pool open 24 hours. They have a fitness area and breakfast/ room service. They also have airport shuttle which was nice

Clean location near the Hobby Airport and professional and pleasant staff. That is very important to the chain of Marriott Hotel's I will be back again.

Everything was fantastic. The people were great check-in was great checkout was great. The pool was fantastic. Our pool person. We just happen to have the same person every day. Her name was Angie. She was awesome.

We got in late and there was no one in the lobby. We looked for about 10 minutes. Finally got someone and she was very grumpy. To the extreme.

Great hotel. Had an issue with toilet but they immediately fixed without delay.

Our overall stay was superb, from checking in time, bkfast,cleaness, and customer service. Would recommend to anyone.

Our stay was pleasant. Room was clean and nice.

Exceptional

I find it odd that I was charged for parking to stay at the hotel.

Clean rooms great staff

Limited

Booked and paid for a roll in shower as I am disabled. When I got to the property they had given it to someone else. We had to move rooms and the guy who helped us wasn't very friendly l.

N/a

I like the location. The staff and security were friendly. The place was extremely quiet and clean. It was close to everything. I was quiet all day. I can and left several times each time it was quiet. It was spotless. It wasn’t any dead bugs or dusty anywhere. Bath room was clean. Housekeeping did an amazing job. They restored towels with me asking for it. I would love to bring my family here again.

I got to the hotel very late and I couldn’t find anyone to check me in. When I finally got to my room it was a little too warm but I assume that’s for cost savings, just took a while to cool down so I could sleep. The TV was stuck on the hotel channel so I couldn’t watch anything while waiting to sleep. When I woke up 3 hours later and took a shower the trim on the shower knob was loose.

Excellent

Pool.

Very clean Pool.

Superb

Exceptional

The price, didn’t include breakfast. You would think the price for a room would include breakfast. They had the air on in the pool area. They have an indoor put and had the a/c on you would think it would be an heated pool I asked the front desk numerous times can they come turn off the a/c no one never came the pool water was so cold.

The price, didn’t include breakfast. You would think the price for a room would include breakfast. They had the air on in the pool area. They have an indoor put and had the a/c on you would think it would be an heated pool I asked the front desk numerous times can they come turn off the a/c no one never came the pool water was so cold.

good breakfast clean room very friendly staff

When you already paid all your fees you get hit with a 100 dollar fee that no one tells you and you think it is like a damage deposit refundable but it is not.

Exceptional

Everything good

Every thing I liked everything

Every thing I liked everything

Good

.

Exceptional

It was clean, beautiful, and the staff were all friendly. Vending machine section was closed after 11pm

It was clean, beautiful, and the staff were all friendly. Vending machine section was closed after 11pm

Clean hotel with comfortable beds! My family enjoyed it and it was hard to leave! I would definitely come back!

great

It was a good hotel, close to the airport with free shuttle transfer.

The lobby was infested with flies unfortunately. The pool was fine, but you don't have comfortable chairs there. The benches in the pool area are very uncomfortable. The coffee in the room was horrible. That coffee is worse than the one at the corner stores.

The phone, TV and shower didn't work in our room. I had to go down twice to the front to ask for help. Phone & Shower never got fixed. Had ice cold water so didn't take a shower. Won't be staying here again.

Exceptional

Great everything I will be back

great hotel. will stay there again asap nothing

Housekeeping should bend down and inspect the overall quality of the room. Where that they can see all the trash, dust and dirt particles.

Perfect spot to stay in while visiting Houston

Nice clean and very welcoming

I was very disappointed in my stay. First off, when booking, there was two options in the photos and I chose the option photo with a walk in shower, however, the room I got had a tub/shower. The room was out dated and small. Bed was not comfortable however the pillows were. Not a quiet night as I could hear the highway noise all night. The room itself didn’t feel clean but maybe it’s just because it was out dated. Truly disappointed and will not stay here again. When I was checking out the guy was super nice, so I guess I can give an a+ for the staff. But that’s about it. Book elsewhere

I was available to get some good sleep..Every thing was 10/10 happy with my staying..

We enjoyed our stay! Room was clean, staff was helpful!

Great stay!! But a/c wouldn’t go down farther than 70

Clean room, attentive and friendly staff. The lobby was very nice as well.

Good

Nice hotel for the price.

Good overall hotel and friendly staff .

I liked everything about the hotel I recommend this hotel to anyone staying in Houston

I received some of the best hospitality I’ve had in a long time at my stay. Colin checked us in and was also our driver to the airport - he couldn’t have been more friendly and accommodating. Very much would recommend staying here if you get the chance!

A very beautiful and clean hotel. Located between Houston and Johnson space Center great location. Although did overcharge me when I’ve already have paid months ago. Had to wait five business days before I got my money back.

Clean

We have stayed here several times, and it was very nice, but this time manger was rude and for some reason there was a lot of drug uses this time where there was a lot of kids present very unprofessional

Clean well maintained quiet room for my one night stay. Staff was very friendly. Right off the freeway, convenient parking, but there is really not much around the area - car needed to access food options.

We Found a Huge Water bug in Our Room and Called Guest Services and The Manager Said He Would Ta in e Half Off of Room that Day, But He Lied and Talked with 2 Others Front Desk Management Nothing was Resolved. Collin, The Front Desk Associate from Sunday Morning was Really Unhelpful. All in All, nothing was taken care of.

Staff were great. Unfortunately, the bed and pillows were uncomfortable. People in room next to us kept us up all night with noise. Called desk to report but it continued all night along with kids screaming in halls.

Ac was turned down to like 64 and it would never get fully cold it should’ve. Probably not even 70 in the room after turning it down. I like to sleep cold

Everything was great. Will visit again.

Nice hotel, good amenities and breakfast with lots of options.

The rooms were clean, the front desk was super swift and very professional.

Great location and clean room

Yes

Food in the lobby restaurant was terrible. Hamburger was on a cold, never heated bun. Fries were obviously bad frozen crinkle cut , no onion ring as was on the menu.

Great stay

The room I was in it’s very clean. Walking in the vibes was great. Front desk lady was very friendly and helpful with me.

Clean room,staff was amazing thank you

Amazing hotel! Great location, staff and free shuttle!

The room was super clean, and the staff was very friendly

Great stay overall! I would recommend it.

Room was dirty, AC vent super dirty, still trash on the floor when I checked in, sheets were old and dingy, the bathroom door knob didn’t even work. Spend the extra money and stay somewhere else.

Room service/ grill experience was not as pleasant as hoped. Spend your money on the burgers; because the sea bass was not sea bass.

The gentlemen that checked me in was so helpful and nice. The hotel looks exactly as pictured and the rooms were nice and clean. No complaints for my overnight stay.

This is the second time I've stayed at this airport. There's a reason why flight attendants and pilots stay here. The shuttle is reliable, and the staff goes above and beyond. Charles, the manager, was especially helpful during the stay. I forgot deodorant and was provided complimentary deodorant. We are also moving internationally and had 6 large bins/suitcases, 2 smaller suitcases, and 2 computer bags. The shuttle couldn't fit all of our luggage and the other passengers, so Charles got into a shuttle and they ended up taking two shuttles to the airport to get everyone there on time. I will definitely be staying here again. My only complaint is how expensive the drinks are at the bar. Thanks, again!

Clean room and property

My reservation was not honored. I reserved a king bed and was given a room with 2 queen beds. Staff told me they didn’t have anything else and that because I booked through a third party I should have been told through them because they inform the third party they can’t guarantee a certain reservation. I wasn’t informed until after I went to check in the room! The restroom was not clean and had rust stains around the tub. I have stayed at this hotel many times and always enjoyed my stay and never had this issue. I’m not sure what changed but it was definitely not a pleasant experience for me on my anniversary!

Very nice .......plan to revisit this Hotel. It was also close to Hobby Airport which was a plus

Perfect stay

Excellent

I booked a king bed bedroom, but I was given 2 Queen bed bedroom

Location was ok. However, the lots of amenities and some open 24 hours. Great service and very clean rooms and open areas. Definitely recommend.

I have to say I was a little unimpressed being that we booked the studio suite and in the pictures and description it says it is a 1 bedroom and shows a bar area along with a separate living space. This was not the case at all, the room was rather small and when I asked the front desk he stated the pictures shown for that hotel room is actually for their presidential suite. It was definitely misleading and if I would have known I would have booked with a different hotel. Besides that everything else was fine but the pictures and description is very misleading.

U

Everything was perfect

Very clean property all around

Property well maintained. Rooms well maintained. At Breakfast i made a coffee and grabbed a small milk from fridge. Come to find out it was spoiled afther first drink that almoast made puke . Date said should be good thru today but was bad

Staff handled every thing quick. Issue or concern it was no questions asked only resolutions. Love the service

Clean room, nice linens

I was disappointed and since we booked room through hotels.com third-party we weren’t honored for free breakfast. I don’t think that should matter you’ve got your payment.

Relaxing for me.

Clean, great staff, good breakfast

My stay was excellent. Room was clean and staff was very friendly and helpful

Clean, quiet, very nice staff.

No microwave in the room unable to warm food.

When I was assigned a room, I felt it had been occupied by a smoker. I went to the lobby to request a change and was accommodated immediately. I really appreciated that level of service.

Under amenities it said there was an in room washer & dryer which we were excited about and were counting on. Found out that was not the case. Glad there was laundry facilities, but was looking forward to the convenience of it in room. Only one washcloth in room with 2 guests. Saw housekeeping in the hallway asked for a washcloth, she had to use translator on phone in which she said will have one sent to room. Never got one before check out. Otherwise, beautiful hotel, clean, and a pleasant stay. Airport shuttle was nice to have.

Great hotel will stay again.

Staff not helpful. Felt left out compare to everyone else. Room poor. Ugly loud restroom door

Not as expected

The hotel is dated. Needs to be renovated. The room smelled musty when we got in. I think the carpet need to be cleaned. I really like the bathroom though. Shower was very modern. Water pressure was great!

Awesome