Houston Marriott South at Hobby Airport

Great customer service great customer service

Thank you

Very good

It was the suite that it advertised and it don’t include breakfast.

Breakfast was $20 per but it was definitely worth it

I had an amazing stay. I definitely recommend this hotel, very close to downtown and other things. The staff were very nice and welcoming, the hotel was super clean, and felt like a safe environment. Stay here if you’re looking for a convenient and safe area in Houston!

Clean

The Hotel room was purchased and paid for by me, Marilyn Maple, however this was done for a client and his emaplyees No applicable

The Hotel room was purchased and paid for by me, Marilyn Maple, however this was done for a client and his emaplyees No applicable

No

While this hotel appears to be nice when viewing online, once you’ve enter the hotel you’re greeted with the aroma of mold combined with musk. The room was average at best. The walls had visible cracks and the lights were partially burned out. When you open the blinds the view is to the highway or the parking lot. Not much write home about. Book with caution.

Nice hotel

Good

We burned up in that room both nice the air was not cooling the room off at all. We would like a discount

Room 2 worker had been in working let air vent off with tools in it and the air did not work was hot all night Good side the people at desk were great and helped my kids. Them being young they would not complain about there rooms. I would have had a fit. I paid for them

Exceptional

Staff was very helpful. I had messed up the reservation date and they accomodated me.

Beautiful hotel with a bar, buffet breakfast, indoor pool and comfortable rooms.

Everything exceeded expectations. I wish the breakfast and parking were complimentary but besides that everything was great. They should definitely invest in a heated pool though.

Overall the stay was not what wouldexpectfor such a big name hotel. I had booked a different room at least to my knowledge however the hotel and the website i used to book are not completely the same according to the clerk that checked me in. So I did not get the room that I thought I had booked through the website and had to settle for a much less spacious room. I rated the upkeep low and cleanliness because they do not move or check under the furniture and for a family with a small child this is importance number one for them, clean room. I won’t share what I found on here but believe me I took it straight to the clerk. Outside of that we made the best out of our stay and enjoyed the pool time with family as we celebrated our little one’s first birthday. However would not book this hotel again.

Good

This hotel is 2 miles from Hobby Airport. It was an excellent choice for a 4 am rental car return and 1st flight of the day out of Hobby. The hotel was very clean, staff welcoming, and food service was available on Sunday evening.

Clean room, nice location. Friendly staff

Exceptional

a little outdated , but very clean. entire staff was wonderful!

Exceptional

So honestly I came in really late and the front office still let me check in!( I did have a reservation l, and I called and they checked me in theirselves! The property was really nice ma clean. The breakfast was pretty I couldn’t not complain! It was set up every nicely and even had Host around to come to serve what you needed, my overall assessment would be a 10/10!!!!

Exceptional

It took a while for us to get our room, we booked and charged for 2 rooms, but it appeared to them we only got 1.

Cozy stay It took a while for us to get our room, we booked and charged for 2 rooms, but it appeared to them we only got 1.

Breakfast buffet was not worth the 20$ at all. Should’ve been included. Also, I reserved a suite with separate room, it was listed that way with pictures, found out I only had a standard suite and to upgrade it would have been 300$ more for the weekend. Overall it was a good experience and the property is really nice

Excellent service. Clean room

The food

Everything was great definitely will be back

Poor

Nothing fancy but as a decent place to stay before heading to Galveston for a cruise, it did the job. The price and shuttle ride from the airport were a plus, as I didn’t have a car the pizza and fries were overpriced but a decent snack from the restaurant.

Exceptional

Love the professionalism

My a/c wasn’t working and I had a terrible night

Exceptional

Short but great stay! Clean. Food and Bev was great too

Beautiful hotel, inside and out. Friendly helpful staff. Good water pressure lol.. good lighting in the room.

The was clean

everything was really nice

The room would not cool off for me and my family. The thermostat stayed on 77 degrees. It was too late and we were too tired to move to a different room so we just dealt with it.

No microwave in the room.

Great customer service nice place to stay

Exceptional

Great place to stay, staff great and the breakfast was fabulous 👌

Everything was great very accomdatinh staff was great

Room was clean and spot on. Everytime I stay here it never disappoints. Ms. Eliza(don’t know how to spell it) is so helpful. She made sure our breakfast was on our room. Parking is great and in a great location. I will always stay here!

I enjoy myself

Property was well maintained, room was clean, staff was attentive to my needs, relaxing atmosphere

My room was clean, the staff were attentive to my needs, the atmosphere was relaxing and the breakfast was good.

Tv didn’t work. Had to change rooms. Bed very uncomfortable. We have stayed at the hotel many times and have never had any issues. This stay was not what we were used to there.

Tv didn’t work. Had to change rooms. Bed very uncomfortable. We have stayed at the hotel many times and have never had any issues. This stay was not what we were used to there.

Check in was great. Check out was a mess. My stay was cut short due it lack of communication with the staff.

Awesome service and great stay I didn’t want to leave

Hotel is clean, staff were not helpful at check in

Clean and the male working the front desk was very nice and helpful

Customer Service was Outstanding-Lonnie & The lady name starts with a “C” and she was Outstanding at the front desk. THANKS and I will be returning soon.

The check in times are misleading at 3:00 pm. The studio suites times differ. Our room wasn't ready to almost 6:00pm because of late check out. Staff was courteous.

Room was clean and comfortable. Did not use other amenities, we were only in for the night. But everyone we spoke to was helpful.

Excellent

Excellent

The property wasn’t too far from the hobby airport. The staff was nice during the day. Pool open 24 hours. They have a fitness area and breakfast/ room service. They also have airport shuttle which was nice

Clean location near the Hobby Airport and professional and pleasant staff. That is very important to the chain of Marriott Hotel's I will be back again.

Everything was fantastic. The people were great check-in was great checkout was great. The pool was fantastic. Our pool person. We just happen to have the same person every day. Her name was Angie. She was awesome.

We got in late and there was no one in the lobby. We looked for about 10 minutes. Finally got someone and she was very grumpy. To the extreme.

Great hotel. Had an issue with toilet but they immediately fixed without delay.

Our overall stay was superb, from checking in time, bkfast,cleaness, and customer service. Would recommend to anyone.

Our stay was pleasant. Room was clean and nice.

I find it odd that I was charged for parking to stay at the hotel.

Clean rooms great staff

Limited

Booked and paid for a roll in shower as I am disabled. When I got to the property they had given it to someone else. We had to move rooms and the guy who helped us wasn't very friendly l.

N/a

I like the location. The staff and security were friendly. The place was extremely quiet and clean. It was close to everything. I was quiet all day. I can and left several times each time it was quiet. It was spotless. It wasn’t any dead bugs or dusty anywhere. Bath room was clean. Housekeeping did an amazing job. They restored towels with me asking for it. I would love to bring my family here again.

I got to the hotel very late and I couldn’t find anyone to check me in. When I finally got to my room it was a little too warm but I assume that’s for cost savings, just took a while to cool down so I could sleep. The TV was stuck on the hotel channel so I couldn’t watch anything while waiting to sleep. When I woke up 3 hours later and took a shower the trim on the shower knob was loose.

Excellent

good breakfast clean room very friendly staff

When you already paid all your fees you get hit with a 100 dollar fee that no one tells you and you think it is like a damage deposit refundable but it is not.

Everything good

.

Clean hotel with comfortable beds! My family enjoyed it and it was hard to leave! I would definitely come back!

great

It was a good hotel, close to the airport with free shuttle transfer.

The lobby was infested with flies unfortunately. The pool was fine, but you don't have comfortable chairs there. The benches in the pool area are very uncomfortable. The coffee in the room was horrible. That coffee is worse than the one at the corner stores.

The phone, TV and shower didn't work in our room. I had to go down twice to the front to ask for help. Phone & Shower never got fixed. Had ice cold water so didn't take a shower. Won't be staying here again.

Great everything I will be back

Housekeeping should bend down and inspect the overall quality of the room. Where that they can see all the trash, dust and dirt particles.

Perfect spot to stay in while visiting Houston

Nice clean and very welcoming

I was very disappointed in my stay. First off, when booking, there was two options in the photos and I chose the option photo with a walk in shower, however, the room I got had a tub/shower. The room was out dated and small. Bed was not comfortable however the pillows were. Not a quiet night as I could hear the highway noise all night. The room itself didn’t feel clean but maybe it’s just because it was out dated. Truly disappointed and will not stay here again. When I was checking out the guy was super nice, so I guess I can give an a+ for the staff. But that’s about it. Book elsewhere

I was available to get some good sleep..Every thing was 10/10 happy with my staying..

We enjoyed our stay! Room was clean, staff was helpful!

Great stay!! But a/c wouldn’t go down farther than 70

Clean room, attentive and friendly staff. The lobby was very nice as well.

Good

Nice hotel for the price.

Good overall hotel and friendly staff .

I liked everything about the hotel I recommend this hotel to anyone staying in Houston

I received some of the best hospitality I’ve had in a long time at my stay. Colin checked us in and was also our driver to the airport - he couldn’t have been more friendly and accommodating. Very much would recommend staying here if you get the chance!

A very beautiful and clean hotel. Located between Houston and Johnson space Center great location. Although did overcharge me when I’ve already have paid months ago. Had to wait five business days before I got my money back.

Clean

We have stayed here several times, and it was very nice, but this time manger was rude and for some reason there was a lot of drug uses this time where there was a lot of kids present very unprofessional

Clean well maintained quiet room for my one night stay. Staff was very friendly. Right off the freeway, convenient parking, but there is really not much around the area - car needed to access food options.

We Found a Huge Water bug in Our Room and Called Guest Services and The Manager Said He Would Ta in e Half Off of Room that Day, But He Lied and Talked with 2 Others Front Desk Management Nothing was Resolved. Collin, The Front Desk Associate from Sunday Morning was Really Unhelpful. All in All, nothing was taken care of.

Staff were great. Unfortunately, the bed and pillows were uncomfortable. People in room next to us kept us up all night with noise. Called desk to report but it continued all night along with kids screaming in halls.

Ac was turned down to like 64 and it would never get fully cold it should’ve. Probably not even 70 in the room after turning it down. I like to sleep cold

Everything was great. Will visit again.

Nice hotel, good amenities and breakfast with lots of options.

The rooms were clean, the front desk was super swift and very professional.

Great location and clean room

Yes

Food in the lobby restaurant was terrible. Hamburger was on a cold, never heated bun. Fries were obviously bad frozen crinkle cut , no onion ring as was on the menu.

Great stay

The room I was in it’s very clean. Walking in the vibes was great. Front desk lady was very friendly and helpful with me.

Clean room,staff was amazing thank you