Homewood Suites by Hilton Houston Downtown Convention Center

Room wasn’t serviced during our stay there.

Pool was nice & well shaded. Bar in the lobby was a cool hangout spot. Very close walking distance to see Astros play. Very happy with facilities.

It was nice and close to Daikin Park. The staff was excellent.

The hospitality was amazing ! Easy check in and provided some bottled waters and snacks. This was great after a long trip.

The staff was amazing. Azza your bartender was awesome. She made me two drinks that was awesome.

Staff was helpful!

En general todo estaba excelente 👍

The rooms are clean the staff is very friendly.

Great location.

Loved it . Stayed a few nights while we attended the fuerza regida concert . Very convenient for Daikin park and even the Toyota center ! Great stay we definitely will be back !

Very clean & roomy. Great hotel!

Na

Clean and friendly staff I didn’t appreciate them adding $10.00 extra to my bill saying I said I wanted to check out at 2pm instead of 11am. So they had to refund that cause i was checking out at 11am. And that’s when I found out this information and told the supervisor I didn’t request that.

The staff was supper friendly and welcoming, the room was clean and specious and the breakfast was amazing.

Clean, staff friendly, close walk to Astros, valet attendants are great, breakfast wonderful

Room was spacious and comfortable. Breakfast was amazing daily. The staff were all so kind and helpful!

$75 a night deposit fee

Property was clean and the staff was great

It was very convenient especially when going to the convention center for DreamCon

The hotel has valet parking which is very convenient, but it comes with a price. There are a lot of public parking areas all around but they also come with a price. You just can't beat the practicality of having your car be ready when you want to the number of times you want and all for the same price. The staff is very friendly and trustworthy they are always ready with a tip or suggestion of what you plan to do that day. Will definitely consider to stay here once again.

The staff was the most helpful and friendliest. Because of that we are for sure booking again

Excellent breakfast hours, 6-10 am. Thank you for thinking about the customer first. Just for this I'll choose this hotel next time I come to Houston. The location is excellent too.

Thanks

Great location and great service. I would certainly stay there again!

Our favorite place to stay while in Houston.

our favorite place to stay in Houston.

Good hotel close to baseball stadium they need more staff in their bar area bar after games

Staff was friendly and helpful at all times.

The place was clean and room was nice. The staff are friendly and accommodating. Thank you so much.

.

Our stay was amazing. We had plan to take in a Houston Astros game and this location was a convenient 2 minute walk to the stadium. Additionally the room was amazing as it was very spacious and comfortable. We definitely will be back.

Every staff member we talked with was great… very friendly and helpful! Breakfast was wonderful… many very tasty options available! We will certainly stay here again next time we go to an Astros game.

Breakfast was amazing. Many options. The free shuttle service, within 1 mile, was a wonderful surprise. We got to go the the movie theater without needing our car or walking in the heat. All staff was pleasant and helpful.

Amazing spot

Was close to the convention center

Will definitely recommend this hotel. My children said it was a 5 star hotel.

The valet was very expensive but I am from the west coast

We didn’t have any issues with the hotel however because it’s located downtown, the rooms are noisy and we forgot to take that into consideration when booking the hotel

.

Everything is fine, but they need to have technical support to be able to talk to a specialist when it is necessary to help in something because it is difficult with this application. You can contact customer service

Very nice hotel but for the price the could of had available parking included

Perfect location for ballgame and convention center. Breakfast was great!

It was a great location we loved the rooms and the staff was great.

Clean room. Perfect location to walk to Astros stadium and Rockets arena. Staff was accommodating to late check out.

The location

Great breakfast!

Nice clean

This was an extremely comfy room in a great location with a great breakfast. I would stay here every time if we had the money!

Good

Great all around

All good except price and $60 parking charge Parking fee

All was great, except for the sleeper couch. It was absolutely horrible. It was more like a cup, and the mattress was extremely thin. It was like lying on a bar the entire night.

Definitely recommend! Very clean and everyone is very friendly. The only thing I did notice out of my 3 day stay they did not come to clean our room, not sure if maybe they don’t offer to clean while we stay for more then one day but it would’ve been great if they did.

Hotel is nice. We had an issue at check in and couldn’t get into our room until 30 minutes after check in because it wasn’t done being cleaned. After getting to our room the housemaid left something in there. Knocked on our door for two seconds, not even enough time for us to respond, and then proceeded to try to unlock our door and come in. Thank goodness we had the latch lock on or they wouldn’t walked right in. On the day we left, the same thing happened. Another housemaid knocked real quick, again not enough time for someone to even respond, and then unlocked our door and tried to walk right in again. Other than that, our stay was great!

The staff was very helpful, friendly, and professional. The location is convenient for getting to the convention center. The facilities were very well maintained.

Perfect location, comfortable rooms and great value.

Perfect place to stay if you need to be at the convention center.

Floor was covered with carpets in certain areas by the entrance as it seems tiles are cracked or removed. Bathroom toilet tank was leaking. Overall, it was ok (4 out of 5 stars)

Everything was great. It was a busy weekend in Houston so I am sure the turn around time for getting the rooms ready were fast. The only thing I was disappointed in was that the tub still had a dirty ring around it and the water kept backing up in the shower. Otherwise the staff, room, location, and breakfast was amazing.

If there is an event, do not stay on the 4th floor. It’s openly attached to meeting rooms and so loud.

The hotel wear doing some remodel action, my room have a very strong smell coming from the bathroom, I informed the front desk 3 times, there never came to check.

First room given had not been cleaned notified front office and Ivy quickly came up issued us a new clean room with a great view! Ivy was so sweet and helpful during our whole stay! Theo was really nice also saw me struggling and offered to help carry stuff up to our room! Jesse in the valet was super nice also! Will definitely be back!

Room was spacious and our suite had everything we needed. The only reason I didn't give it a five star was the parking situation. Valet was extremely expensive and we chose to look for street parking.

Room was clean staff was friendly. We weren’t aware of the every other day cleaning or towel refreshing but overall a beautiful experience. Great location in the center of everything!

Breakfast was great. Good location.Room was spacious. Bed was too soft.

Clean and comfortable Location near the campus

The room was clean, the amenities were very good and breakfast was awesome.

The location was within walking distance to Minute maid park. It was nice and clean. Beds were comfortable

Nice facility , excellent location Pounding on my door by housekeeping at 8:34 No courtesy kick back hour Flickering restroom light was annoying

Great location in Downtown Houston. Easy to get around, lots of nearby dining options. There’s also a really neat grocery store a couple blocks away, The Phoenician. This hotel is our preferred location when we travel to Houston.

Property is accessible and walkable. Staff was extremely helpful and helpful at all times. From Valet parking to the receptionist. Room was great and in good condition. An overall A+

don't recall anything while booking that valet was mandatory so that was unexpected

Gnats were everywhere. All in the check in area. Around the breakfast food . It was an infestation.

Loved how spacious the unit was. I wish the bar had more patrons, though. They kept it closed because there wasn’t enough patrons. The breakfast was first rate!

The room was clean and very spacious. The staff was very friendly. We were especially impressed by Reggie. He was so polite and super friendly. Thanks for a wonderful experience.

Nice place to stay

I had a great stay! The room was clean and greeted me with my name on the tv in my room. Everyone was helpful even following up to answer questions via text. I would Definately stay again.

Was awesome and the staff was super friendly

NA

All good, friendly check in

Amazing stay felt like home. Thank you homewood staff for making it a great experience for me and my family. See you soon.

The apartment looking room N/A

Valet parking is great . Staff nice and helpful. Nice room.

Good breakfast

It was close and walking distance from the convention center. Breakfast buffet was excellent. Staff was friendly and attentive.

Perfect stay. Loved the full sized refrigerator with ice maker. Ceiling fan in the bedroom was a nice touch. Breakfast options were great.

Good

4 stsrs

Hotel is a little dated however excellent location for the convention center and facilities, staff go above and beyond, room was large with kitchen, towels not scratchy, shower worked, have bar with friendly staff and also a little happy hour midweek with free wine beer and antipasti, I will go back.

Had a work venture at the convention center and this place was incredible. Walkable to the convention and to several eateries in the area. Never felt at danger walking at 6:30am or 9pm. Would absolutely be back so I have more time to enjoy the breakfast!

Very close to Daikin Park. Short walk to several dining establishments. Very clean!

Friendly quick service . Valet parking was a breeze. Great location and clean comfortable rooms

Good customer service

It was nice and clean and roomy The room had a bad odor in the living room

Valet parking was backed up and people waiting to be attended were ticketed by police.

Our total expearance was super. No complaints what so ever. Thank you much and God bless your entire staff

Great stay, stayed a little rocky, front TV wasn't functioning and thermostat was not functioning correctly. Called front desk and both were fixed. Other than that, it was great.

60$ for valet that should be explained before booking

Room, pool, breakfast

This was one of the best places we have experienced in a while. The service was friendly and accommodating, the rooms spacious and filled with amenities, and we had a really pleasant time speaking with our congenial bar tender and other hotel guests. We will definitely stay at Homewoof Suites in the future!

Great breakfast,friendly staff clean rooms and easily accessible.

Very convenient location for sporting events. Hotel staff was beyond exceptional!

We had a wonderful visit while in Houston. The team at our hotel was one of the best. When we were checking in, there had to be 8-10 other “check-ins” waiting. Both Wolf and Ivy were awesome! They treated all of us waiting and checking in with a smile and made sure everyone was treated as their only customer! Having been in the service industry, it is alway a joy to watch as an employee individual or a team work their way through multi-tasking and making sure everyone involved is “number one” having their needs met! We were impressed with the facility, but we were awestruck with the entire team! From Valet, to Checking In, to having a

Staying here during baseball season was perfect! Everyone we encountered was friendly and helpful. Our room was spacious and comfortable! The pool area was fun for our kids. The breakfast was delicious and offered Tex mex options!

Very noisey location. Trains honking during the night, cars racing up and down the street.

Our stay was great from start to finish! Excellent breakfast buffet!!

Breakfast was good and plentiful!

Fantastic staff and courteous!

Our stay was on a Saturday. Check in was good as was check out. Clean room, clean hotel, great breakfast option. However the restaurant on site was ok of course very busy due to astros game and hotel full. But the 2 people working bar taking orders werent very friendly. The woman was rude. The margarita was gross with jose 1800 tequilla should have tasted better. It tasted watered down. It was $12.00 for a clear small plastic cup. The woman left my card just laying out on counter and walked away leaving anyone to see the number on it. She also was rude when we ask dif queso come with chips she said read the menu. When confronted about leaving my card laying around and letting anyome see it she just walked off. Very displeased with wait staff. But overall hotel stay was good and comfortable for a night after a baseball stay. Very close to stadium and restaurants. Loved the view and the welcome sign on tv when entering room!

Walking to the ball games was gre and easy no parking fees.

The first room we were put in the couch had stains all over it.. the commode was stopped up…the coffee pot was broken …… all the soap dispenser in the shower were empty… after unpacking all our stuff .. they moved us to another room … that room was ok but it’s soap dispensers in the shower were also empty and underneath the kitchen table there was spilled coffee of coke that had not been cleaned up… so it was obvious that that both rooms were not cleaned 100 percent and checked out before they were given to someone else … this it total unacceptable with the price we paid for two night… we should not have to go into a room that has stains on the couch..room floors not being properly..cleaned soap dispensers empty and etc and move from room to room for the price we were charged

Fantastic big room for family of 4. Breakfast was good - liked making waffles, coffee not so good. Handy for the baseball game. Valet parking worked well, worth paying for I think. Easy access to walking in the city.

My only complaint, when i checked out after my 3 night stay, i was charged an additional 180 for valet parking 😤 from my understanding it was included in the stay.. one thing i dont like is hidden fees ...

This a great hotel to stay at if you need to go to the convention center in Houston!

We didn’t get it changed because we were just ready to relax and head to the game. But the room was clean and was checking in quick. Would recommend this place for sure.

Great

Convenient location to Astros stadium. Room was clean and spacious!

Staff were kind and helpful, delicious and large variety in breakfast

Dripping faucet in bathroom.

Great place. Walking distance to Daikin stadium and so many amazing restaurants.