Homewood Suites by Hilton Houston Clear Lake NASA
About Homewood Suites by Hilton Houston Clear Lake NASA
Comfortable Accommodations Rooms feature air-conditioning, kitchen, sofa bed, and free toiletries. Guests enjoy free WiFi, flat-screen TV, and a work area. Leisure Facilities The hotel offers a fitness center, terrace, outdoor swimming pool, and a lounge. Additional amenities include a minimarket, business area, and barbecue facilities. Dining Options A continental buffet breakfast is served with warm dishes, fresh pastries, cheese, fruits, and juice. Prime Location Located in Webster, the hotel is 12 mi from William P. Hobby Airport and near attractions such as Space Center Houston (3 mi) and Houston Zoo (22 mi).
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are generally positive, with guests praising the cleanliness, spaciousness, and comfort of the rooms. The staff is frequently commended for their friendliness and helpfulness. However, there are several complaints about maintenance issues, such as broken appliances, leaking shower heads, and dated rooms. Some guests also express disappointment with the breakfast offerings.
- Clean, spacious, and comfortable rooms
- Friendly and helpful staff
- Maintenance issues in rooms
- Disappointing breakfast offerings
- 5/5
Had a fantastic stay at this property! Right from check-in, the staff was incredibly welcoming, friendly, and eager to help with anything we needed. The room itself was spotless ; it's always such a relief to walk into a genuinely clean room after a long day of traveling. We also really loved having the in-suite kitchen. It was super convenient for storing snacks and drinks, making the room feel a lot more like home. The complimentary breakfast in the morning was great, offering a great start to the day with plenty of food, hot options. Everything throughout the hotel felt very well-maintained and comfortable. Overall, a perfect 5-star experience. Highly recommend this location to anyone visiting the Clear Lake or NASA area!
- 3/5
While the breakfast offerings were a definite highlight, our overall experience had a few noticeable drawbacks. The gym, contrary to its depiction, was quite compact and offered a limited selection of equipment. Additionally, we encountered some difficulty with the night staff regarding a key card issue, which was handled with less assistance than we had hoped for. The coffee machine consistently dispensed lukewarm beverages. Given these points, I'd rate our stay a three out of five stars
- 5/5
Great stay and great staff!
- 2/5
Location was great. Staff were excellent. Breakfast was good. Front desk attendants were great and very helpful to us. Parking was easy as well as check in. overall cleaniliness of the hotel and how old and poorly maintained it is was disappointing. Scuff marks ALL over the place from hallways to doors, etc. The couch was torn in multiple places, carpets seem dingy and suspect. Sheets seemed clean. Corners of a room make a big difference in making the place feel clean overall and you can tell these rooms are "cleaned" way too quickly for turnover
- 2.5/5
Passable
- 5/5
room space and the breakfast breakfast closes to early during weekdays, +30min will be excellent
- 3/5
Good location. The A/C air filter was full of dust. It looks like it hadn't been replaced in a long time.
- 3/5
Good location. The A/C air filter was full of dust. It looks like it hadn't been replaced in a long time.
- 3/5
This property is in rough shape and could use some renovations for it's condition. The staff were very kind and helpful. The surrounding area seemed to be a bit run down as well.
- 5/5
Clean room and staff was easy to work with
- 5/5
It was very welcoming N/A
- 5/5
It was very welcoming N/A
- 5/5
The train horn. But I like trains.
- 5/5
The Gym not enough equipment or space.
- 3/5
The room was fine, but the property was not well maintained.
- 2/5
The AC was out in our first room and the maintenance crew did little to fix it as it was the end of their shift. The front staff was very helpful and moved us to a different room and honored our request for a different floor as the floor we were on reeked of marijuana. The new room had working AC, however, the toilet stopped flushing and the shower head did not work properly only showering directly onto the wall unless you took the head off and used it as a handheld. The double beds were barely a full-size and uncomfortable. The front staff was kind and friendly. The breakfast buffet was well stocked and delicious but we will not be rebooking or recommending Homewood Suites.
- 5/5
Staff were incredibly friendly and the pool was fantastic at the end of a hot day sight seeing.
- 5/5
Spacious rooms, clean, and well maintained. The staff were kind, courteous, and helpful as well.
- 5/5
This hotel is awesome. I will stay at these brand hotels from now on. The room is so spacious and it always smelled like peaches in there. The staff was always very friendly and smiling when we were in and out of hotel. The was a great breakfast and when we were there they had an evening time where they had adult beverages and snacks.
- 2.5/5
Not far from good restaurants The noise above our room. The breakfast was so so.
- 2.5/5
Not far from good restaurants The noise above our room. The breakfast was so so.
- 3.5/5
Good
- 5/5
Very nice place to stay
- 5/5
Nice location
- 5/5
Exceptional
- 5/5
Very good
- 4/5
Spacious room Outdated bathroom. Rust, loosened fixtures
- 4/5
Spacious room Outdated bathroom. Rust, loosened fixtures
- 5/5
People at front desk were super friendly and welcoming and very helpful, rooms were clean but you could tell maintenance needs alittle work. Other than that we will stay again and again we love the way the staff is helpful and nice and how rooms are clean.
- 5/5
Happy with our stay thanks
- 5/5
Exceptional
- 2/5
The staff was very friendly and helpful and the location was great to everything we planned to do. The suite was a nice size. My entire family barely got any sleep during the two nights we stayed there, due to how uncomfortable the beds and pillows were and how bright the rooms were. They had black out curtains that didn't block out any light on the sides and extremely bright led lights over the basketball court area that our room overlooked. The room was lite up all night, so that you couldn't tell what time it was. It looked like the sun was up in the middle of the night and made it very difficult to sleep. (see the attached photos, 1st one shows what it looked like at 2am, because yes, I was awake, and the second shows how bright it was by 7am) They also apparently didn't have time restrictions on the use of the basketball court, as there were people playing out there past 10 pm the first night we arrived, then they were back out there at 7:45am on a Saturday morning, banging the ball on the court, which echoed through our windows. Then people were out there again at almost 10pm the following night. Thankfully they waited till 9am on Sunday. But seriously, I expect to be able to sleep in a little on the weekend and it's not too much to ask that people not be allowed to play on the basketball court till after 10am, or at least 9am at the earliest, though I think that's too early. Also, when we arrived, several of the lights were out or broken in the bedroom. Only one lamp worked. The fan overhead light was broken and the fan speed couldn't be adjusted, as the pull was completely gone, and the light bulb was out on the second lamp, so I had to go downstairs and asked for a new bulb.
- 2/5
The staff was very friendly and helpful and the location was great to everything we planned to do. The suite was a nice size. My entire family barely got any sleep during the two nights we stayed there, due to how uncomfortable the beds and pillows were and how bright the rooms were. They had black out curtains that didn't block out any light on the sides and extremely bright led lights over the basketball court area that our room overlooked. The room was lite up all night, so that you couldn't tell what time it was. It looked like the sun was up in the middle of the night and made it very difficult to sleep. (see the attached photos, 1st one shows what it looked like at 2am, because yes, I was awake, and the second shows how bright it was by 7am) They also apparently didn't have time restrictions on the use of the basketball court, as there were people playing out there past 10 pm the first night we arrived, then they were back out there at 7:45am on a Saturday morning, banging the ball on the court, which echoed through our windows. Then people were out there again at almost 10pm the following night. Thankfully they waited till 9am on Sunday. But seriously, I expect to be able to sleep in a little on the weekend and it's not too much to ask that people not be allowed to play on the basketball court till after 10am, or at least 9am at the earliest, though I think that's too early. Also, when we arrived, several of the lights were out or broken in the bedroom. Only one lamp worked. The fan overhead light was broken and the fan speed couldn't be adjusted, as the pull was completely gone, and the light bulb was out on the second lamp, so I had to go downstairs and asked for a new bulb.
- 4/5
The room was clean and the front desk staff was super helpful
- 4/5
Very good
- 4/5
Older hotel, but maintained pretty well.
- 2/5
Pillow smelled bad. Cleanness was average.
- 5/5
It was nice hotel for us
- 3/5
Cons-Only 1 waffle maker (constant wait to use it), tub had a constant trickle, this hotel is approx 40 yards from the TRAIN-ONLY goes in the middle of the night/EARLY morning, random times (most nights more than once)
- 3/5
Staff was nice but the condition of our room was terrible. The tiles in the bathroom were cracked and after a shower there was brown stuff leaking up from them. There were also dirty dishes in the dishwasher and half the outlets did not work.
- 5/5
The room was clean, friendly staff and breakfast was fresh
- 3/5
The property is showing signs of age and wear.
- 5/5
The 2 bedroom suite was perfect for 4 adults and 4kids for an overnight stay!
- 3/5
Needs new furniture.
- 3/5
The staff was amazing. The room had issues. My main issue was there was what I am hoping was dog poop under the bed near the window and in the bedroom closet. I found it by stepping on it. I cleaned sone of it up before I realized just how much there was. This was of course the day we were leaving so i informed the desk at checkout.
- 3/5
Chose to stay here bc it’s close to NASA and we were traveling with a group of family. The suites are convenient instead of booking multiple rooms elsewhere. This location is definitely in need of repairs. Rooms were clean. Staff was nice. Breakfast was a hit with the kids.
- 3/5
Everything was awesome as far as the room and the staff was amazing. The problem was we killed around 15 roaches over our stay.
- 5/5
Good size room for a family.
- 2/5
I was surprised by the positive reviews. We booked a suite for one night, but the bathroom was in very poor condition. The bathtub looked like it hadn’t been properly cleaned in a long time. The sofa bed was very squeaky and uncomfortable. The only positive aspect was that the breakfast was good.
- 4/5
The stay was nice overall. We had a group of seven and booked a suite, which was very spacious and comfortable. It included two full bathrooms, a fully equipped kitchen, and three TVs, which worked out perfectly for our group. The only downside was that our room was located at the very back of the building in a dark hallway, which we didn’t care for.
- 5/5
Yes
- 2/5
Property is dated and needs some work.
- 5/5
.
- 1/5
Disgusting hotel and rooms. Horrible. Do not go.
- 3/5
Breakfast was good but room condition was ok
- 5/5
Great room, close to the mall
- 5/5
Hotel is good,But not provided adjacent room s, struggle to shift
- 5/5
My first option to stay
- 5/5
Breakfast was good Location amazing
- 1/5
This place needs to be upgraded everything was out dated.The elevator took forever to come so I used the stairs instead.The room was in a very bad condition. The paint was peeling over by the TV,Bed and the Bathroom was dirty hair in the tub,dirt in tub and mold on the side of the tub and the air vent wasn’t working also.The staff was very friendly
- 5/5
Everything else was real good but under my room#: 206 are HVAC systems which in the silence of night are noisy. How ever, I was tired and woke up just a couple of times.
- 1/5
This was a 1.5 star hotel and should not be deemed 3 star. Our room was extremely old and dusty and desperately needs repair. The kitchen sink leaked. There were thick layers of dust in the HVAC vents. The bathroom floor tile had missing grout so that you can easily cut your feet. I had to cover that area of the bathroom with a towel. The room was dusty. Sofabed sank in and I had to put the mattress on the floor for a slightly more comfortable sleep. Beware and stay away!
- 4/5
The suite was roomy and comfortable. We would stay again!
- 4/5
good
- 5/5
Great place to stay with family, staff was very helpful and responsive
- 5/5
Great place to stay! I have enjoyed the stay
- 5/5
Homewood Suites CLC NASA is an excellent hotel for family or business stay. The room was clean, the bed was very comfortable, and it included everything we needed for a home away from home stay.
- 5/5
Perfect
- 3/5
Decent property
- 4/5
Good experience
- 4/5
Breakfast in the morning was great. Overall it met what we needed it too, a quick one night stay for is to visit space center Houston the next day.
- 1/5
Connector to the Shower head leaks and sprays water next to the toilet Husband has bites on his chest after sleeping in king bedroom
- 4/5
I had to have surgery at the hospital nearby and the hotel was four minutes away. The place was clean and comfortable. The staff was nice and friendly. I felt comfortable there.
- 5/5
Very much enjoyed the stay and will be returning
- 3/5
Although the property is a little outdated, the staff was great, and the complimentary breakfast was also pretty good.
- 5/5
We always stay with homewood because its great place to stay when we travel with family.
- 4/5
The staff provided quality service being hospitable, knowledgeable and very friendly! If there was any questions or needs they would literally jump to help so you can tell they care for their customers. Honestly, they were the highlight of the stay! The bedroom and kitchen were very clean, though the bathrooms and pull out bed definitely need upgrades.
- 3/5
The staff was amazing. And the room was very clean. However the bed was super uncomfortable and too short for my 6 foot tall husband. Other than that it was amazing.
- 5/5
Great
- 3/5
The hotel had a dingy smell to it. I wish the pool was heated other than that great stay.
- 5/5
Very clean. Comfortable beds. Friendly staff. Breakfast was great. Would recommend this hotel to everyone.
- 5/5
Staff was super friendly and gave us fun recommendations for spots for kids
- 5/5
Nice & comfortable very friendly staff that are super helpful .
- 5/5
It very nice
- 5/5
This is a lovely, clean hotel that I will be glad to return to in the future.
- 5/5
It was close to event location and it was quiet even though near railway
- 2/5
Lots of great food and attractions near by. However, it’s located right next to a train track and both nights we awoke to the train whistle blowing.Cleanliness was VERY poor. There were handprint on n the doors and walls, stains on the carpet and furniture was torn. When walking through the lobby in the evening, there were still visible stains from breakfast that morning. Also chose this location because it advertised gym with photos of a weight rack. All this gym has is a treadmill, 1 cycle, 3 medicine balls, weight bench but not a single weight to be found. I have stayed at this chain several times in the past but this time was extremely disappointing.
- 5/5
Good location; several good restaurants nearby; easy parking;
- 4/5
Carpet was damp…however, still enjoyed my stay.
- 5/5
We enjoyed our stay very much. Breakfast was very good and they provided uninterrupted good service despite the snow storm that hit Houston while we were in town. Many thanks to the staff! The rooms are a little dated, but ours was clean, quiet, and much larger and comfortable than expected. We would stay here again.
- 1/5
I have absolutely no clue how this hotel has such good ratings. We booked because of great ratings but our experience was everything but great. Our hotel room needed a solid remodel and the cleaning was questionable. There was hair in the bathroom that wasn't ours (and not just a strand, a whole bunch of hair.) The shower was absolutely foul. Thank goodness we were only there for one night. The tile was completely cracked and extremely dangerous for our 1 year old. We had to block her from certain parts of the room due to dangers. I would not recommend this hotel. Like at all. They only provided half a roll of toilet paper and two towels for a room of 6. Only good thing was the closeness to NASA and Kemah Boardwalk.
- 5/5
We like this hotel. It has alot of room and the price is very reasonable.
- 5/5
Our third time staying there. Love one bedroom floorplan feels like home. Great service and amenities
- 5/5
Front desk workers were super helpful friendly
- 5/5
Great property and very close to NASA
- 4/5
The room size is very nice. The room had cracks in the toilet and sink. Tub was dirty and stained. M
- 5/5
Very clean, very convenient and the staff was very professional!
- 5/5
It was well worth the money! It was a really nice suite, with a full kitchen. I wish we had more time to stay there and enjoy the room and amenities.
- 5/5
Better than expected.
- 3/5
Needs an urgent remodeling.
- 3/5
The staff were nice and room is pretty spacious, however for the rate and rating of the hotel we expected the hotel to be better maintained, cracks on the wall and the hotel in general felt dated
- 5/5
Desk attendant was very helpful.
- 5/5
Really like the suites
- 5/5
The beds were great, the bathroom very clean
- 3/5
The front desk was the greatest. The room was horrible 1st it had ants in the bathroom. Then to make it worst the cover on our bed had lipstick on them. The pool area was great for our baseball team and son birthday.
- 3/5
Poor breakfast. No water. No juice. The lady was speaking with guests and no service of refill of thise things plus coffie. Old TV did not go on.
- 5/5
Staff was very helpful and attending. Good breakfast.
- 5/5
Friendly and helpful staff spacious rooms overall a wonderful stay
- 5/5
Highly recommend!
- 4/5
Great hotel for a good price! Would go back if needed.
- 4/5
Available when I needed it to be after getting scanned out of a vacation rental. We evicted our stay and the pool. Breakfast could include waffles or something more filling.
- 4/5
Confortable
- 5/5
Great buffet breakfast.
- 5/5
Great stay at this location. Everything was super clean the room had everything we could possibly need. The only issue we had was the air conditioner, wasn’t working in our first room, but they quickly switched us to another
- 4/5
Staff were friendly and provided excellent service.
- 5/5
The hotel and staff were very friendly and helpful. They even let us borrow a corkscrew when we bought a bottle of wine. the room was very clean. Bed was very comfortable. The pool was very nice and relaxing. Everything about our stay was exactly as we wanted it. Thanks for a very nice stay!
- 5/5
I will staying here again and again
- 4/5
Room had some concerns and I told the front desk
- 3/5
I gave 3 stars overall rating because I reserved a room with a sofar bed but I got one queen bed room. we have 3 ppl.
- 5/5
Clean, spacious, and very comfortable.