Home2 Suites by Hilton Houston Westchase

Exceptional

Superb

Exceptional

Excellent

Friendly and responsive staff

Exceptional

Clean and nice, newer hotel. Great gym. Small, but serviceable pool, clean. Great location adjacent to a new, attractive park and running path. Waffles were good, as were oranges. Would be nice to offer bananas and some small pastries.

the room is very clean. Everything else are very good

The room had a slight smell to it. Otherwise stay was wonderful. Staff very helpful

I got called and told that another guest called to say my kids were doing a lot of noise and jumping and we were at Target way before they called the lady that called me said that she knew that kids are kids and just to keep it low but we were not in the hotel we were shopping, she was nice but the other guests need to investigate where noise comes from to start, because when we got back you could hear noise from upper level we were in level 2.

Double beds don’t have joining rooms or easy step in shower for older or disabled individuals

Exceptional

nice place; they were a bit crowded so parking was tight

The room was really clean and breakfast being included was a plus.

The room and the lobby is clean and comfortable The property is located in a good neighborhood

The room and the lobby is clean and comfortable The property is located in a good neighborhood

I really my one night stay here. But i’m just a little bit dissapointed about the check in and check out time. The staying start from 3pm and ends at 12pm next day which is not 24 hours,

Clean, awesome staff, great gym!

Convenient Roaches in my room

Roaches in my room

Clean, awesome staff, great gym!

Clean, easy parking, good staff

Clean and convenient location with friendly staff.

Very good hotel, friendly staff (Chandra was fantastic!) and overall clean and comfy. Minor issue of door seal was coming off so had to wedge it to help drown out hallway sound.

The space ,having an iron board which was very convenient loved the bathroom that it had sliding door The fact the bed didn’t have sheets, and asked for some fresh sheets and it never came

The space ,having an iron board which was very convenient loved the bathroom that it had sliding door The fact the bed didn’t have sheets, and asked for some fresh sheets and it never came

Chaundra at the front desk is supper nice . Our stay was Awesome. Way to go West Chase Home Suite 2.

It was fantastic!

It was fantastic!

I feel that the property was in a good location. I felt safe while I was staying there and the staff was super nice. The breakfast was ok but definitely could’ve been better. No muffins or pastries.

I feel that the property was in a good location. I felt safe while I was staying there and the staff was super nice. The breakfast was ok but definitely could’ve been better. No muffins or pastries.

Clear room

Very clean room. Friendly staff. Quiet at night. Very secure parking. Would definitely recommend this hotel.

Very welcoming layout. Staff were very attentive. The rooms were clean. Nothing in particular other than the breakfast not being too great!!

Very welcoming layout. Staff were very attentive. The rooms were clean. Nothing in particular other than the breakfast not being too great!!

Excellent hotel and services as well as location in Westchase.

Clean room the staff was very nice

The place was great… very spacious and had everything we needed to make our stay joyful.

No

Must pay to park per night. A park next door must be parking at their facility forcing to charge for parking. Upset they are doing this. Not a resort location at all. Also didn’t know this until I checked in.

Great room!! Love the black out curtains.. beautifully designed space!!

We enjoyed our stay! Definitely going to be our go too for our monthly Houston trips.

Very clean and friendly staffs! We will definitely comeback.

There weren't any fresh fruits for guest.

All was great

It was clean, peaceful and the breakfast was great!

Very clean, feels safe, nice staff, and the room is vey large. We loved our stay

I recommend this place. Staff was great. Place was very clean. Room was in good condition and provided plenty of places to charge your devices.

Great breakfast!

Very nice room a lot a space , the staff very nice , really clean .

Extremely disappointing experience. When we arrived, the first room we were given had not even been cleaned after the previous guests, and we had to wait about an hour for another room. Later, we discovered dirty sheets and had to change rooms again, only to find hair all over the sheets and pillowcases in the next room. Since there was no housekeeping staff available at night, I had to get clean sheets from the front desk and CHANGE THE BED MYSELF. The mattress protector was also torn and full of holes. To make matters worse, the breakfast was disappointing as well. I’m attaching photos because they speak for themselves. Definitely not the cleanliness, service, or overall experience I expected from a Hilton property.

Great location. Secure & clean. Friendly and helpful staff. Room was large, clean, and comfortable. AC works great. Next door was a beautiful park with a bistro. Park also has kids activities and dog park.

Everything was nice and clean will definitely stay there again but there is a $3 a day parking fee

Cons: Breakfast options are very limited compared to other locations I have stayed. The meat option they had tasted like cardboard and I couldn’t eat it. Also unfortunately the room I booked (King Suite) I was not going to able to check into until after 5pm because they did not have it ready. It was gonna be minor setback to my plans for the evening so I actually went forward with my day and checked in later that night.

Room 431 , The bathtub is outdated with a vinyl curtain, water splash onto the floor, there were roaches on the bathroom floor as well.

Super staff. Room were pretty clean and facilities were accommodating.

Quick check in, Clean facility & quiet area

Las politicas no me gustaron ya que no pude ir igual me cobraron una noche sin dormir lo hice con tiempo pero igual cobraron

In the bathroom and bedroom areas. I explained this to the front staff. They apologized, but offered no other suggestions but would tell the pest control . This experience made the hotel seem dirty and unsanitary.

Our stay was very comfortable and relaxing. Vinny was the best front desk/ concierge. He really made us feel very welcome. Everyone else were nice, but Vinny went above and beyond.

We stayed at a lot of hotels on this road trip and Texas by far had the best air conditioning system in their room. We loved continental breakfast every morning. Sadly, we didn’t get a chance to go in the pool, but they do have a pool there we just didn’t get a chance because we were caught up in The tropical depression from hurricane Bertha. But it was very quaint. It was like offset of Houston so you definitely need a car to go to places, but we had the best time and we always love staying at home. 2 suites

Great hotel, thanks

No

The hotel was okay. The staff was friendly and the breakfast was decent. They definitely could use some updating in the rooms. Our shower and sink in the bathroom and black spots. Not sure if it was mold or what. Updating the bathrooms is a must.

VERY clean. Staff were all super nice and very helpful. I would stay there again.

Room was clean and breakfast was great

Everyone was great but your check in clerk was FABULOUS!

Will book again

The vicinity is safe and clean. The rooms were huge and like a home like vibes. Breakfast was okay, not much of choice but it helps. It is a well maintained hotel. Only thing was we requested for housekeeping to make our rooms but no one went there to clean or make the beds. This is by request only room cleaning. Other than that the stay was pleasant.

Everything was great and the front staff was very helpful!

All good. Breakfast. Room. Staff very kindness.

Ok

No idea

Never again

There are no toothbrushes and asked front desk she said No Provide but other people told us that a different answer ???

Clean room, friendly staff.

Clean room and good staff

This is a great choice in the Westchase area. My son and I really enjoyed our stay. We found the hotel to be convenient to use. It was clean, comfortable and breakfast was a bit above average. I would not hesitate to stay here again if in the area.

Friendly staff & clean comfortable rooms

Clean room.

Friendly staff

Everything is perfect. Will recommend it

Great staff, travel efficient location, clean rooms. Will stay again

The fair skinned man at the front desk was so unfriendly and mean to us. Whenever me or my wife asked questions or wanted to clarify things, he behaved like it was a fight. That’s not befitting of a hotel in the hospitality industry.

Todo estuvo excelente 👌. 100% recomendado.

Front desk lady was very nice and informative.

Clean room, very roomy, many outlets, bathroom lighting. The room smells mold.

We asked the room to be cleaned for two days and it wasn’t. Very disappointed

Wonderful hotel! Will stay here again.

Los utensilios de cocina muy útiles si deseas comer en la habitación. No utilice el servicio del desayuno pero también lo ofrecen. Lo recomiendo.

Love having a mini kitchen with full fridge and microwave. Not enough hotels give you that!

Great staff, everything was wonderful when I stayed. Affordable prices too.

was spacious and furnished with a full refrigerator, microwave, dishwasher and dishes. I will definitely stay again.

Very friendly staff, Chandra was so great! Clean facility, clean pool, spacious, breakfast is decent, giving 5 stars mostly because of the nice staff.

Buena atención

Me gustó la atención del personal todo muy bien y lo que no me gustó muy fuerte el aire en el cuarto

No housekeeping for my three night stay. Other than that stay was average nothing horrible nothing great. I would probably not stay at this location again. However , the staff was nice. The pack-in-play did. It work for me 1 year old.

Great overall stay! The suite was clean, modern, and stocked with everything I needed for an extended stay. The fitness center, pool, lounge area, and free breakfast were nice touches. My room was non-smoking and spacious. Loved the free Wi-Fi!

Breakfast was amazing and rooms were great

Room clean, staff nice, packing OK. Suggest, breakfast can make more choose will be better.

The breakfast was good and the parking was good as well. we enjoyed our staty.

The room was clean and breakfast was decent. Staff was very helpful and I was late for breakfast and they still let me get good.

Accessibility to restaurants, groceries, tollways, banks

Very nice and walkable.

A fantastic hotel right in the middle of Westchase, its not too far from a freeway that can connect you all over the city, and right by major roads like Westheimer and Richmond. I've stayed at this hotel many times and they have stellar staff, a beautiful pool, a nice patio, and a great gym. The breakfast is delicious, and rooms are spacious and clean, they feel like apartments. Definitely recommend!

One of the best hotels I have been!!

Friendly staff and clean rooms. Thank you

The hotel and its staff are great! I think the design of the shower in bathroom is not good that easily let water to leak over the floor.

All the staff was amazing and helpful. I loved the comfort of the room I stayed in. It was a nice quiet area

Great location, very clean and friendly

Excellent stay

Room was nice & clean but I feel like they need to clean the walls the walls were filthy nothing that a towel can’t fix. Other than that friendly staff free parking. Great location

My overall experience at the hotel was excellent. From the reception staff to the breakfast team, everyone was professional, friendly, and accommodating. The customer service was truly exceptional and made me feel comfortable throughout my stay. I will definitely stay at Home2 Suites again. It truly felt like a home away from home.

Clean

Great Hotel in nice area

Loved our stay! Everything was perfect! The staff was amazing!

Nice hotel , friendly staff

adequate

Great stay, would definitely recommend

Cockroaches can insects and leakage , changed room twice every room and issues very unhygienic.