Home2 Suites by Hilton at the Galleria

Exceptional

Great place to stay.

Was a good and confort experience

The area which the hotel is was great and Home 2 is always a great stay no matter the location too!! Only thing I did not like is that I had to pay for parking when I have never paid for parking while staying at other Home 2 locations. 20$ a day is ridiculous considering they have a whole parking garage. I think it’s very greedy and unnecessary to be charging guest for parking you can’t get into the garage or come out of it without the key anyways so again very much unnecessary. Other than that, breakfast was great, the staff were great and my overall stay.

Clean property, very clean room.

Great Service and location

Good

We had an amazing stay! The breakfast was absolutely delicious, with a great variety of fresh and tasty options. Everything was well prepared, fresh, and beautifully served. The room was spacious, clean, and comfortable, and the staff was incredibly friendly and welcoming. The entire experience was wonderful, especially the breakfast, which made our mornings extra special. We truly enjoyed every moment of our stay and would highly recommend this hotel to anyone. We will definitely be coming back! ❤️

Friendly staff and comfortable rooms!!

Clean and great location close to the mall.

We were greeted by a very present person when we arrived late on Thursday 10/30. He was very helpful. The breakfast was great.

Clean and nice. Good breakfast

IM GOOD The Pool Layout

The room was clean and the staff were helpful. Breakfast could’ve been much better. I didn’t like the fact that we were charged for parking.

very clean hotel and breakfast was good.

I would like to see grits added to the breakfast bar

Loved our stay here, will definitely be staying here again.

Would stay there again. Very quiet and clean. My only complain would be if you have a bar, make sure there is a bartender available especially on Friday and Saturday.

All aspects were very good

The staff was super helpful and friendly location was clean. Only thing I didn’t like was the fake Mexican sausage they had at breakfast Jimmy deans with tobacco. I’m a food snob so I can be unreasonable. Love this hotel will recommend for anyone who is going to houston

Will visit this great place again.

First time here and will return again if im in town. Vinny at the front desk had exceptional customer service and a good attitude. He made check in easy and gave us an informative run down of the hotel's layout and amenities. The lobby, room and breakfast area were very clean and well kept. The king room with sofa bed was spacious with a modern flare. Lots of options for breakfast and the covered parking in the parking garage was a plus for us. The hotel was also walking distance to stores and restaurants which was an added bonus!

Everything wasnice

1000% perfect I would definitely come back and book again….

Emergency sirens can be heard even on the 6th floor.

Everything about the property/my stay was great. I do have a tiny issue with breakfast. Hot options were luke warm and the milk, which I used with my cereal, was sour.

Staff were friendly and helpful, breakfast was always fresh and varied, and the room was clean and well organised. The gym was basic with very old equipment, and no spin bike. The other negative was the daily parking charge, which added to the cost of stay.

My fellow travelers & I were very impressed the atmosphere, cleanliness, size of the rooms, evening bar, & great breakfast. The location was fantastic with safe parking. I would highly recommend to any group that is traveling together.

Clean room, nice balcony

Breakfast was impressive

I appreciate a clean room and this room was clean. The breakfast was good... except for the waffles. They were not. A man was kind of bothering us when were down at the the breakfast buffet and an employee immediately handled it. So I definitely felt safe. I would stay again.

There’s no balcony , parking is 20 a day very small tick fit garage that goes up on a hill to park breakfast no bacon multigrain waffles plan to go out room 10 out of 10 some construction going on but not bad

Access to the gym and pool facilities 24/7 and breakfast each morning is was great. It’s definitely on my list to stay again when I’m back in town.

Very clean . Well kept maintenance. Only bust is the construction outside room

We needed more towels. I spoke to the house keeper who didn’t speak English. She called a translator and from that point I had a feeling that we wouldn’t get them . We never received the towels but it wasn’t a big deal, I went downstairs. The breakfast is pretty decent. The pool was warm. The fitness center was great. There is a mega nail shop across the street, it was super nice. I would definitely stay here again.

Great experience!

They need to update the rooms . Curtains are horrible

Exceptional

Very good

Delicious breakfast! Friendly staff!

The front desk guy was real helpful. I accidentally put the wrong date when I booked my stay through Expedia which is a third party and they don’t like to do refunds but the front desk guy help me get a refund and rebook my hotel for that date. Thanks again!

Our stay was good. I will say the rooms wouldn’t hurt from a small update but fine overall. One issue we had was that there was a family reunion the weekend we came, so by 9am a majority of the breakfast was gone and wouldn’t be refilled (Waffles, syrup, and eggs were gone). Other than that, everything was fine.

Parking easy and $20 per night with on and out privileges. I'm picky. Highly recommend.

Great Location!!! Excellent customer service

Everything in the hotel was amazing. The hotel itself was very clean and nice. The staff were great and very helpful. I would 100% go back there.

Service was excellent. The room was very clean.

Good service clean room great location

I liked everything about Home 2 Suites. Because my husband is handicapped we were able to get parking right outside the doors in the parking garage which was a plus! Also I loved having hot water in my shower that lasted the entire time

Poor

We stay here all the time! It’s always great! Very clean!

It was really clean, and the location was great for shopping

Friendly staff, quick check in process, this place is worth booking for a quick weekend trip

Construction around the property early morning when there was no notification at time of booking. We weren't gonna get in until late night and expected to rest in the morning. Could not rest with the noise.

Exceptional

Construction around the property early morning when there was no notification at time of booking. We weren't gonna get in until late night and expected to rest in the morning. Could not rest with the noise.

There is no parking availability for friends or family that may visit you during your stay.

Breakfast included and decent options. The room looked clean and spacious. The staff was nice. Not very noisy. Equipped kitchen in the room. Easy access to nearby places we wanted to go. Tesla charger inside the garage (which I believe was free). I don't particularly like carpets, I think they absorb smells and don't clean properly. Another type of floor throughout would be better. Also, the alarm clock woke us up very early; I am not sure if it was set already or if our toddler accidentally activated, but those are likely unnecessary things since every human carries a smartphone nowadays.

Exceptional

Great stay! Beautiful hotel

Staff was friendly. Room was clean. Good parking. Would book again.

The room was very nice, breakfast was surprisingly good (usually included breakfast is less than good). Was surprised to have to pay for parking at that location?

The room was very nice, breakfast was surprisingly good (usually included breakfast is less than good). Was surprised to have to pay for parking at that location?

Love the place will be booking again next month

We had a slight difficult time during check in due to booking through a 3rd party site but once we had an opportunity to speak with the supervisor the first desk employee Mark was amazing and very helpful. He explained he was new and was very helpful, attentive and understanding to our needs once we realized our room upgrade request wasn’t able to be granted at the time. But overall my stay was quiet, pleasant, clean and convenient to the Galleria Mall area with plenty shopping and dining options. There was construction going on next door but we never heard any disturbing noise or anything! I would stay again if I ever traveled back to Houston.

I have no complaints about anything I had a wonderful stay nice and peaceful just to relax. The king suite was just right and the balcony was wonderful

It was a great stay

.

Just wasn’t clean and comfortable enough for us. Hair was found in bathroom along with another persons socks. The “amenities & breakfast” are not even worth mentioning. Pool area is nasty. Pool was icy cold. As for “pet friendly” , there wasn’t even a patch of grass big enough for dog but we were charged a pet fee. There was also construction going on right outside our window. There was also bus stops right in front of the hotel. This is a 2 start hotel.

cool

Everything was simply enjoyable

My cousin and I stayed here for a weekend for my friend’s birthday and we loved the suite. It was homely and had everything we needed.

But the stay was excellent 😃

Very much, definitely recommended.

The hotel was very pleasant staff was friendly

Passable

I like that it wasn’t too far from the airport

I like that it wasn’t too far from the airport

Very good

The staff was helpful & accommodating. We enjoyed the restaurants close by.

Exceptional

I love this hotel, the location was great for me, near Sam’s, Walmart, shopping centers and mall. Room was clean and smelled great, pool was great. Breakfast was mid,

We traveled with 3 kids so

You need a better breakfast choices and the food need to be cooked completely. There were frozen eggs half cooked sausage

Near all the places I needed to go

.

Goo

Exceptional

8th floor king suite was amazing! Highly recommend

Amazing

Close to the Galleria. Lots of shopping and food options available. Breakfast each morning was good.

The hotel is well located close to Galleria Mall and not a far driving from downtown.

The staff was nice upon arrival, I didn’t see them much after I checked in until the time I left. The room was fairly clean but the restroom was not. Make sure you grab earplugs from the front desk when you check in because there is construction right next to the hotel and they work very early.

Over all was great!!

This was a good experience!

It was a great time in Houston

Excellent

very nice place for family

Great place to stay, simple and easy

I did not have a balcony. I booked a room with a balcony but I did not get one. The view from my room was looking at a billboard. Breakfast was the same each day but was good.

The hotel was nice, clean and staff were friendly. Unfortunately the surrounding area was not very family friendly.

The check-in was easy, front desk staff was very courteous and professional, The rooms were clean, parking was convenient. I would highly recommend ta stay here, it was a great experience!

Excellent hotel

I accidentally left my key card in the gym and went to the front desk for assistance so I could access the gym, retrieve my card, and return to my room. Instead of being treated like a valued guest, I felt as though I was being treated like a criminal. I showed the staff member the credit card I had used to check in and even opened my bank statement to show the charge to my account. Despite providing this information, he continued to refuse to assist me and left me standing there in my bra top and yoga pants while he remained at his computer. I was extremely uncomfortable and felt humiliated. I eventually had to explicitly tell him that I felt I was being profiled and that I did not believe he would have treated another guest the same way. Only then did he get up and provide me with a new key card. I explained that I did not need a new card—I simply needed access to the gym so I could retrieve the key card I had accidentally left there. He eventually opened the gym door, allowing me to retrieve my card and return to my room. I reported the experience to another staff member who was on duty afterward, and I appreciated that person apologizing.

Never got back my deposit

Our stay was good. All the staff are nice and the hotel is clean.

Great location, fair price, lovely clean modern interior—would definitely stay here again, just heads up with current construction next door that gets noisy around 6am on the dot.

We had an awesome time during our four night stay, the beds were made daily, dishes washed daily pretty much whatever needed to be done was done. The entire facility was clean and maintained.

Nice place. Traveled with a young child and two dogs. No issues!

It was quite a good experience but, our room didn’t have the necessary things like the body wash and paper towels. We had to ask before getting them.

Iiked cleanliness

Great place to stay

Nice hotel.

Not good

GOOD LOCATIONS, LIKE A SWIMMING POOL, BREAKFAST INCLUDED.

It was great! The parking for $20 a night was the only dealbreaker for future states

Very good!!

It was amazing for price, great view from the balcony, front desk staff was very welcoming & helpful. I will surely book a stay here again.

Wonderful hotel with spacious rooms definitely could use some assistance with breakfast it was not enjoyable and we went to eat around 8am food was very cold and rubbery. Otherwise everything else was perfect. I would definitely book again but would definitely go have breakfast at a restaurant of needed. Indoor pool was amazing and so was the big balcony. Definitely worth the price.