Holiday Inn Houston Reliant Park Area

Best place to stay if you have an event at the reliant stadium

Protection

Very good service. Will definitely book again

Great location, clean property! Staff was very helpful.

Turning on the AC is a diaster, it's like you're sleeping right next to a tracter for the whole night

This was a fantastic hotel, staff, the hotel, the grounds, the location is incredible. The sensored lights under the bed

I was very surprised on the location, walkable to the stadium Nothing everything was amazing

I always stay here when I have to go to trainings or meetings for work. Great place and close to my job!

Victor and Meghan are the sweetest And most helpful staff. I have to fly from charlotte to MD Anderson regularly for medical appts and they always make our stay as nice as possible. Very clean rooms… wish the restaurant was open for dinner.. especially with those of us who travel for health issues don’t always feel like going out after a day of appts etc.

Awesome place. Clean and friendly even the guests were friendly. Love the fact that there was a door to go directly in to the stadium. I didn't like that on checkout day the housekeeping came knocking at our door before 9 am when checkout isn't until 11 am.

I didn't like that on checkout day the housekeeping came knocking at our door before 9 am when checkout isn't until 11 am.

Wonderful property and room! Enjoyed our stay very much

Room was very clean and quiet.

Secure parking and convenient to NRG events.

The hotel was very clean, and our room was cleaned every morning, which was a big plus. Everything was close by, making it a great location for anyone attending an event at the stadium.

One issue: When we flushed the toilet before showering, we had to wait approximately 30-40 minutes to get hot water in the shower again.

We where there for a monster truck event and NRG stadium which is within walking distance from the property. We love it.

The hotel is located within walking distance to the stadium (less than a mile). You are also across the street from a shopping center, so getting snacks, or food isn't difficult. It was easy to get to, and was never very far from anything we wanted to see in the city. Our room was right over the entrance on the 4th floor. It was noisy, when people arrived late. The bed was also a little too firm for my taste.

Exceptional

The hotel is located within walking distance to the stadium (less than a mile). You are also across the street from a shopping center, so getting snacks, or food isn't difficult. It was easy to get to, and was never very far from anything we wanted to see in the city. Our room was right over the entrance on the 4th floor. It was noisy, when people arrived late. The bed was also a little too firm for my taste.

My event was Saturday and Sunday in NGR center the back door was open only Saturday I have to go all the way around

Usually when you have medical appointment at MD Anderson you get free parking. Was charged parking fee this time.

We had gone to the game and like the distance to the stadium. The bathroom space was to crowded.

Staff was nice, facilities were very clean, great location The location and hospitality.

We had gone to the game and like the distance to the stadium. The bathroom space was to crowded.

Across the street from the football stadium They did not return a left behind item after they admitted they had it. When I went back a few days later to retrieve my item all of a sudden it was lost. It was a brand new shirt with the price tag on somebody kept it.

Staff was nice, facilities were very clean, great location The location and hospitality.

Across the street from the football stadium They did not return a left behind item after they admitted they had it. When I went back a few days later to retrieve my item all of a sudden it was lost. It was a brand new shirt with the price tag on somebody kept it.

Pretty good though.

The location is grate We enjoy watching the football game in the bar

We enjoy watching the football game in the bar

Everything was great. Clean rooms and all staff were friendly and very helpful. Perfect for visiting the medical center. Shuttle and driver was awesome. I felt very safe, especially with gated parking.

Very convenient for hospitals and clean

Good

Room was clean. Staff were friendly. Really close to the nrg. Heads up to check in and grab your key card first before you drive towards the gate :). The room key opens the gate.

Loved and enjoyed the stay

Good

Superb

Superb

We were there for a concert and the room was exactly what we needed for a quick night out. Directly in front of the reliant stadium, within 7-10 walking distance. Great hotel!

The maintenance was very non existent. The room temperature would not go down. The location is ideal. Staff was rather rude, and I do feel that because we were not of an African American decent, they were rude to us.

Our light for the bathroom wouldn’t come on so that was an inconvenience getting dressed without a light and the stink was clogged. The back of the microwave was burnt which gave a burnt smell heating our food. There was also a previous crack in the window. There was a dirty smell coming from the hallway but overall. The stay wasn’t too bad. The beds were comfy and the staff were amazing.

The building outside of the room was very hot no ac inside the building dining area was hot as well. Bartenders could be alot nicer it was our first experience i understand there busy but they could be nicer and friendly.

Was very convenient for us being across from game, but paying 370 for one night and not having much to do and having to wait in line for an hour for check in is not worth it

The hotel was excellent. It was like a small resort hotel and perfect for a pre-concert stay.

El mejor servicio

Location was perfect from NRG stadium. I would stay here again.

Every thing was good. Clean room, friendly staff, gated parking

Fridge and microwave were not working

Great experience! Looking forward to my next visit.

Nice quiet and safe place to stay at any time !

It was ok. I just liked that it was right next to the stadium to the concert is was going to.

Perfectly serviceable and conveniently located if you need to go to reliant park or stadium.

If you’re gonna go to a Houston Texans game. This is the place to stay. Quick walk. Cheap parking lot nice pool. I would definitely say again.

Lindo

Perfect location to NRG.

Staff was helpful at check in. Asked about our stay and gave us needed information.

Breakfast was a little expensive for a continental flair. Croissants were delicious. Bar was a great pre and post game hangout although the food menu is limited, the food was food.

This hotel is a great location and that’s the main reason we stay here. The rooms are ok, but the motion sensor lighting under the bed is very annoying, especially in the middle of the night. There’s no way to turn it off. The bar staff is amazing! The pool is nice but there is some cosmetic stuff outside that isn’t in the best shape. We would stay here again, but mainly because the location is so good-especially the walkway to NRG Stadium.

Hotel is overpriced due to the most uncomfortable bed you could ever sleep in for the price you pay. The mattress feels like it came out of an old rv camper. My husband never complains, but he definitely told me to never book this hotel again because of the bed. The staff was amazing and very friendly, so that was probably the best thing about the place.

The room smelled like mildew. The staff during breakfast were extremely rude. We went during a game day. The breakfast for $17 was not worth it. It had diminished before we even got to the line. Instead of putting more out they just started putting everything away before the time was over for breakfast. When we tried asking politely about it we were ignored. Definitely wasn’t equipped for a large crowd. Hospitality was non existent for what we paid.

The room was clean and fairly updated.

Stay was ok, clean rooms. Not satisfied with house keeping check out is at 11 AM and housekeeping came knocking at my door at 8:30 AM. Asking if I’m ready to checkout

Walked in and there was a half dead cockroach on the floor. The pool was green and unusable and it was 100 degrees outside. The bathroom door knob was broken and you couldn't close or lock the door. I ordered the breakfast through expedia and still got charged through the incidental charge that they hold when you check in

Very nice

I loved that it’s close to the stadium. The pool was operational. We had a refrigerator and microwave in the room which was a PLUS.

The hotel room was clean, and the staff were welcoming. However, the toilet didn’t flush properly, the water got turned off on our last morning staying there, and the breakfast (that was not included- we paid for it), was a buffet style; however, it was not stocked at all, no plates, almost everything was empty, the juices were not out, the water jug was empty. We arrived at breakfast an hour before closing thinking it was plenty of time. 18$ for a half ass breakfast is a rip off. The hotel was conveniently located next to the stadium which was nice though.

Walking distance to the reliant stadium. That’s the reason why we stayed. But everything was great

Good

Nastiest hotel I’ve ever stayed in. Roaches in the room. So disgusting.

Holiday Inn hotel stay is clean, with friendly staff, and so convenient for any stay, especially for concerts and game days.

Was there in houston for medical eval at MD Anderson and the clerk recognized my issues with typing in my registration due to neuropathy from chemo and she came around and helped me. Check out clerk was so sweet when we checked out this am I will be coming for treatment frequently and will definitely favor this facility when I can

Great quick getaway,the little store thing in the lobby wasn't working n the breakfast was a rip off. There wasn't any food or drinks. Just coffee n water.when we asked about more food to come out I was told it was to close for end of breakfast at 9:45 n they stop at 10:30 lady was nice just gonna charge full price for half breakfast

Check-in was easy and the staff was friendly and cooperative

Next to reliant stadium, makes attending events there easy

Great place

One block away from Reliant Stadium! Perfect if you have an event! Hotel was clean, well maintained for the most part. Tiny but of rust in the tub nothing crazy. Room was clean and of good size. Overall would stay again. I’d say 8/10 for sure. Oh almost forgot, $10 parking per vehicle per night will be added to your total.

N/A

My room had a cockroach which irked me.... The staff is freindly but they seriusly need to make over the breakfast ... stayed at this same hotel last year .. same BF menu .. no changes ... and also ladies take time to re-fill the buffet..

I don't like that you have to pay for breakfast and you have to pay for on site parking $10 per day ☹️

The rooms were clean and had hard surface flooring throughout the room instead of hard to keep clean carpeting. The front desk staff was amazing and very helpful! In fact, all hotel staff we encountered were friendly and helpful.

I showed up at 9:30pm to check in, Expedia already charged my card. The property said they needed the $50 for incidentals, so I swiped my card for that. She then said that charge didn’t go through. I pulled up my account on my ap and showed her it did. She then tells me Expedia didn’t send them the money so they needed to charge my card again. NO, I called Expedia and they were at least kind. The next morning I woke up to $114 ADDITIONAL charges from Hilton. I went to the lobby and spoke with someone who was kind, and she got me help. I am still waiting for the $114 to be credited back. For the price of the hotel and lack of free breakfast, I will NOT be going back due to the non approved charges just added to my card.

We were therefore a quick overnight stay for medical reasons. It was during FIFA! This Holiday Inn is located right by the NRG in Houston, TX. The hotel was full. There were lots of FIFA walking on the streets. The Staff kept the Hotel running smoothly. Nice pool area too.

Our room was very clean with a nice view of the astrodome and nrg. We stopped by the desk to let them know there was an issue with the mini fridge. The maintenance man was very polite and had a brand new on installed in less than 30 minutes, awesome. Thank you for a comfortable, quiet and clean stay.

Great staff

Great place, right next to the arena!

Excellent hotel to stay at for a game at the stadium. Other than that, I would not recommend.

Management not responsive to our situation and concerns.

It wasn’t what expected

It was a fantastic place to stay. I mean i was there for two days and everything was great. When i was checking in they let me use a charger cause I thought I lost my wallet and they were understanding, gave me a good recommendation for good BBQ. The staff was amazing keep hp the good work.

Great location to attend events at NRG stadium.

Hotel needs updates. Location was fantastic

Staff was great during such a busy time(World Cup)

Excelente hotel, super conveniente por estar cerca del estadio

Front desk people was rude.

The AC didn’t work properly and was address to the staff. The bathroom wouldn’t flush as well. Very poor for what they charge, I don’t think we will stay there again.

All good

Reasonable priced and clean. Great location to NRG. Wouldn’t recommend walking to NRG. Extremely short drive though!

Great location. Check in process was easy and staff very helpful.

We stayed here for the world cup, and the location was very convenient! There was the stadium, a fiesta market, and multiple fast food places within a mile of the hotel, so we didn’t have to use our car! The room itself was pretty old, but nothing beats the location and the hospitality, we weren’t able to check in until 2am and they were able to hold our room for us!

Everything about this Hotel is just AWESOME

Clean, safe and staff were very nice.

Top

Good customer service.

Front desk staff seemed not good w/people or at least the young lady I had the unfortunate experience with

Great location, also very clean hotel.!

Excelente location and great service.

Room is clean. Stuff is helpful but more. Fanced parking.

Amazing location but Beware of the on-site bar/restaurant. The servers won’t give you a detailed receipt, only has the total amount (which already includes an 18% tip) plus a tip option. Very misleading because for two days of our stay I double tipped, it wasn’t until the last day I asked for a detailed receipt. Guaranteed trick most customers into double tipping.

Nice time !!!

Too expensive, that was not a problem until you find out they do not even let you a bottle of water in your room.

We had a great stay.Loved the location of the hotel anything you need is around you.The NRG stadium is a 5 minute walk.The staff was great.

Location to nrg stadium was perfect easy walking distance. Facility is not fancy but functional.

More than half of the tv channels didn’t work and the shower head was super low for anyone close to 6’ tall

Great service from the staff, fixture in the rooms are pretty good quality and modern but poor maintenance of the rooms

Front desk personal was annoyed when we checked in. Pool was very dirty. Door handle to bathroom fell off. Bartender was on her phone instead of helping customers. Took 10 minutes to get service AT the bar. Patrons at tables had to come up to bar to ask for service. Thinnest walls ever!!! Could here everything above us, next to us and coming from the bathroom.

THE ROOM WAS CLEAN AND STAFF WAS VERY HELPFUL.

There was construction going on i the hallway and was no safety barriers to help

I have stayed at this hotel multiple times and never had any issues. However, my recent stay was different. I'm not sure if they changed the mattresses but I woke up feeling like I had slept on the sidewalk. The bed was hard and uncomfortable.

Great room and staff