Holiday Inn Express & Suites Houston North - IAH Area by IHG

Clean room

8 hrs without AC power outage Charge me extra for using towels. Wow

Nice staff. Complimentary breakfast was awesome. Laundry room was good. My room was clean. The only negative was the room having roaches

The breakfast for not very good. The turkey patty were undercooked. There was no jelly for the toast. All the plastic ware was placed in the container up. When someone took a fork the other forks was touched. I was on the 3rd floor the carpet in the hallway was very dirty. The ice machine did not work.

I wish there was a pool.

Our room appeared clean, had enough towels and a hair dryer Coffee in dining area was good No coffee in room No pool although advertised in the property's images Aircon in room was very noisy Breakfast was not great: plastic plates, forks and knives. Toaster not working so had to eat cold pretty stale bread. Juice machine not working. Lifts was out of order frequently and staircase was dark

We travel a lot and run into several issues when we stay at places, but this was up there for sure. The receptionist made up stand and wait 5 min to check in because it wasn't 3pm yet, which was ok 'whatever', the breakfast was one of the worst ones we've had. The kicker was the hotel lost electricity and we were advised 'this happens often'. I'm writing this review to also remind myself not to stay here again. Would not recommend.

The room was nice and clean the beds were very comfortable

Nothing The mold in the room ,the bugs crawling around on the headboard and floor. The water from the shower running out into the room , the closet had bugs the area around the tub was patched and stained. The hotel smelled like mold and bug spray

Nothing The mold in the room ,the bugs crawling around on the headboard and floor. The water from the shower running out into the room , the closet had bugs the area around the tub was patched and stained. The hotel smelled like mold and bug spray

Just Ok. No hanger for my suit in the room. I had to wait at least 20 minutes to check in because there was no one at the front desk. This was a frustrating experience after a long drive.

Just Ok. No hanger for my suit in the room. I had to wait at least 20 minutes to check in because there was no one at the front desk. This was a frustrating experience after a long drive.

No issues y

No issues y

Old, poorly maintained, smelled damp and musty, and was noisy.

All good

All good

Gracias

Clean and there was enough parking. N/A

Clean and there was enough parking. N/A

Friendly and accommodating.

The view from the window was a Warehouse Facility. Not our favorite view! Room with a better view. Not a very big deal.

The view from the window was a Warehouse Facility. Not our favorite view! Room with a better view. Not a very big deal.

Location was close to the airport, so it was convenient for this trip. The free shuttle to the airport was helpful. Found a bed bug on the bed in my room. Staff acted swiftly to try to address the issue. Unfortunately, did not want to continue with my stay.

Location was close to the airport, so it was convenient for this trip. The free shuttle to the airport was helpful. Found a bed bug on the bed in my room. Staff acted swiftly to try to address the issue. Unfortunately, did not want to continue with my stay.

The level of cleanliness

Rooms were very nice, staff was friendly. My grandson wasn’t happy the pancake machine was broken but overall it was great

Overall the property was great; however, for some reason there was an issue with the hot water that when I was showering the steam produced caused an allergic reaction on me. Right now I have throat irritation due to that, I am assuming the chemical balance of the water was not the proper one to cause this issue.

Very nice staff, front desk and the kitchen ladies. Always helpful, always nice. Good breakfast with quite some variety and options.

We had issues with the TV and because people from facilities were not available. We got guidance from the front desk

Location

All good 😊

The bathroom shower floor was super slick. We both slipped multiple times and I fell completely onto the shower floor

Vent in was broken

Clean rooms and great staff

Excelente lugar y ubicación.

Clean rooms and perfect location

Extremely noisy hotel. Employees chitchatting in the hallway at all hours, Constant door slamming and banging noises late at night and early in the morning.

Coffee maker in my room didn’t work but the coffee downstairs was great . Good service

Always an excellent choice for travel.

Plenty of parking. Easy access in and out.

Aged but clean

Was good but breakfast staff need more patient

Visit was good except the laundry facility was out of order.

The breakfast was also over an hour late from the time posted that it would be available. And the lights were off in the breakfast area for most of our breakfast. The room was fairly clean, beds were pretty firm. Bathroom was a bit moldy looking.

room not ready waited one hour

Very nice location and staff.

Breakfast was on point and fresh. The only thing I can say is the lack of a better shower liner to prevent a flood from getting outside the tub and maybe an update to the old curtains in the rooms it’s the only thing tha really needs fixing the rest wss great staff wss accommodating and amazing

Everything was excellent

Room was clean. The pull out couch had some surprise toy cars in it. Staff was super friendly and helpful. Breakfast was nice

Would not have been my choice except it was close to my final destination in Houston.

Definitely recommend.

The room was nice. Comfortable bed. Clean. They had food items available to purchase in the lobby - including frozen dinners, chips, drinks.

We always stayed overnight. Staff was good and courteous. Don't think we use the Wi-Fi, but it was offered if you needed. The only bad thing I have to say is even though it's not smoking when we walked in I could smell that somebody had been smoking in the room. It just kind of stays in the furniture and walls you know. But all in all for an overnight trip it was good.

This is remodeled hotel, but you can easily see where there still needs to overhaul…baseboards in hallway

Friendly staff

The Front End were very helpful upon check-in and the breakfast was well prepared each day.

Very clean room. The staff were very helpful and pleasant to talk with. Easy parking and safe. I was very impressed with this facility and its staff. My wife and I will definitely stay here the next time we get to Houston. Thanks.

Nice snd clean hotel

The toilet half worked. I was in a room right above the entrance and a bunch of cheerleaders thought it was a good idea to yell and cheer for like an hour at 8pm. Which was right in front of the front desk. Kinda obvious. And no I shouldn’t have to call and complain for someone to tell them to quiet down. And I could hear doors slamming through the night.

Everything was great except that our room was facing the busy street which was noisy almost all night that made it hard to sleep

Fantastic room with an ultra comfy bed.

Yes

Good

The room was clean and it was not far from IAH airport

Most staff very friendly. Was clean.

Personal muy amable y la habitacion muy limpia

Yes room is clean and staff is friendly.

Good and nice

Clean room

super clean

Staff was friendly and the rooms were clean

The staff were nice, rooms were clean. Would stay here again for sure!

Clean room, nice vibes

Great stay, clean, pleasant staff, great breakfast.

Had car problems never made it!

Staff was outstanding

Good service

Friendly staff and the rooms were clean

Good breakfast and in a good área of the City

Dirty room. Old

The room was clean very clean

The clean ambience, the friendly staff and the close proximity to shopping outlets. Mt sister and I enjoyed the weekend and my mum also enjoyed her stay.

The ambiance of the hotel and the room was great 👍

Breakfast was good more options would be nice.

Great stay!

Loud shipping facility in back. But the hotel was great!

Clean room and friendly staff. Recommended

Good stable variety. Shredder cheese, cottage cheese and sour cream would be a plus. I could tell they are improving to area, and I saw nothing to be worried about as far as safety of the area.

Hotel was clean, good service, good food. However, bad location. Very difficult to safelt get into the property. Due to location off main intersection unable to get good rest because of loud music, emergency sirens, and constant passing vehicles. Overall hotel stay was good.

Good place to stay. It was near my purpose for being in Houston.

This was the noisiest hotel I have ever stayed in. Cars revving engines on the road outside all through the night. Walls are also paper thin inside.

Good

I found the personnel friendly and the facility immaculate. Food was easy to find nearby and I felt safe.

Clen rooms.

There was no blackout curtain in the room and the drapes could not be pulled over the window. Room was next to a warehouse with great lighting at night. Exhaust fan just screamed but did nothing.

Our only complaint is lighting the the bathroom sucked. Two little 40 watt, maybe, bulbs. In fact lighting in the entire room was poor. My wife went to the window to put on her makeup. Please fix the wattage of bulbs!!

Clean property

Very good complementary breakfast love it would recommend the hotel to friends and very nice workers will definitely return if needed.

I didnt like that the pool wasn’t open and they didn’t say anything about it

Piso de arriba durante la madrugada brincaban y corrían y el techo parecía que se iba a caer 🙈 y en el pasillo también caminaban personas y eran ruidosas. Me preguntó por qué el hotel no coloca reglas a los huéspedes para hacer silencio durante la madrugada????

Staff was very helpful service was good the room was very clean our staying was very pleasant will recommended

Excellent

A

A place to relax, I recommend it.

Suites.

Professional staff and clean facilities

I did not like the fact that I had to mess with the TV to work. It ought to work with just the remote control

Location was perfect. 20 minutes from downtown with great dining options.

Very clean, very comfortable beds and plenty of water in the showers. No issues with our room and to top it off the breakfast it’s worth paying the extra!!! it is more than just continental breakfast!

Pool was under construction. Wasn’t able to use it in holiday inn didn’t make us aware.

Very clean , has a fridge and a microwave along with a keurig machine. Location is great 30 min from nike clearance store and downtown houston. My stay was great !

The staff were excellent! Room was clean and spacious. We had early mornings, and this was perfect absolutely no noise. Free internet!

I had to check out early because of cockroaches

Vero good service

The property is allways clean we use this hotel every time were in huston and also it come with complimentary breakfast and its good and has various choices

The stay was very pleasant I would definitely stay there again on my next trip down to Houston overall the hotel was very clean and I loved the breakfast in the morning

BEST SERVICE EVER

We chose this hotel for Beyonce concert weekend. It was in Driving distance of NRG and felt like a safe option with security. We had a 2 queen room with a couch and that was the perfect amount of room for 3 people preparing for a concert. I read reviews from countless places and almost didn’t choose this one but I’m glad I did. It was what you would expect from a Holiday Inn. The breakfast was amazing and the staff managing it were so incredibly thoughtful and nice. I would stay here again.

Great overall and well priced. Huge room and parking space available at any time. Staff was friendly and very helpful and breakfast was good as well overall.