Hilton Houston Plaza/Medical Center

Very nice, would stay again!

Lovely property! Convenient, quiet location in Rice Village area. Breakfast buffet until 10 and Starbucks on site were nice amenities. Garage parking is $20 per day.

Charged me unnecessarily after I already told them I paid

Room was in excellent condition. This is where we stay each time we come to Houston.

Front desk check-in and check-out were a breeze, and the staff was very helpful. Parking was easy and convenient, and the bar staff was friendly. The drinks and food were both very good! This was our first time staying here, but it definitely won’t be our last. We look forward to coming back!

Sink in room had standing water in it.

Surprise update to a suite. Fantastic view and lovely accommodations.

Exceptional

Exceptional

Great pool!

Superb

Wonderful place to stay if you are going to the Medical Center.

Two people need two places to sit. I kept sliding off the bed. Needed a sofa chair. Only had office chair at desk.

The room and stuff were amazing. It would have been helpful if they came daily to clean as we ran out of toilet paper. We called the front desk and they sent toilet paper up, no worries.

Only breakfast Worst rooms , smell

Exceptional

Staff was very professional.

I like the location and staff is attentive. We have been in this hotel before and there has been an issue with the elevators twice. Wish no more.

Came into town for a concert and had a great experience! Staff were very friendly and accommodating! Thank you!

Great hotel. My room was very clean. Bar/restaurant on site with reasonable prices. Front staff is very friendly and very accommodating. They have a breakfast buffet for I think $16-19. Starbucks coffee on site.

upraded to a suite at same price

upraded to a suite at same price

Comfort of the room, cleanliness', staff very professional. having a restaurant/bar in the lobby. closeness to the medical center.

Comfort of the room, cleanliness', staff very professional. having a restaurant/bar in the lobby. closeness to the medical center.

Just ok for a Hinton

Room at hair all ova the shower.

N/A

The Front desk was the best I've ever experienced and was happy to answer any questions we had. The Breakfast was better then a local restaurant we ate at one day.

The Front desk was the best I've ever experienced and was happy to answer any questions we had. The Breakfast was better then a local restaurant we ate at one day.

Front desk was wonderful and accommodating N/A

Great place to stay. This place was hands down top of the line. And that bed was omg so comfy

Proximity to MD Anderson and the shuttle service.

They had roaches, pool was closed. My kids were afraid of the bugs and upset that they could not swim

Gym was so warm in there the air con didn't even work.

The room was

Location to Md Anderson Hidden Gem

I didn't eat breakfast

Location to Md Anderson Hidden Gem

I didn't eat breakfast

I expected the room to be cleaner and the refrigerator was very noisy and kept us up at night

Great location to med center

The bar/restaurant and staff was excellent.

Received a complimentary upgrade which was nice as I was there for surgery. A little pampering never hurt!

Excellent location close to the parks, museums and medical facilities. Staff were very attentive. Breakfast was delicious. Close to metro transit.

N/A

Everything was great except. We had to call the desk to get ice. We waited an hour and had to call back. The A/C was set on 66 degrees and the room was only comfortable not cold. Our interactions with the staff were excellent.

we have stayed here many times as it is close to M D Anderson where I receive cancer treatments . Shuttle service is very handy . Kudos to Eugene , the shuttle driver . Great guy

Amazing

Elevator stopped working on 10/11/2026 during check out and I was on the 17th floor. Due to the fact, I had to walk down 17 flights of stairs. Hotel is super outdated.

Staff very nice but parking not good at all.

I’ve stayed here multiple times and the staff has made it my favorite place to stay when I’m town for work. Kevaun and Ashley stand out but everyone I’ve interacted with has made my stay perfect. Spacious rooms that are kept clean and close to the venues I play at. I can’t complain about one thing!

We stayed in room 1122. The commode was so close to the floor it was very uncomfortable to try to sit and get off the commode. I stay in lots of hotels monthly and never had to deal with such an outdated commode that was so low to the floor.

Easy access to very roomy & comfortable room. Will stay again,

All was good. Clean, attentive

Nice large suite. Restaurant was good. Parking was fairly priced. Walked to Rice campus.

g

Room smelled very musty, however it had just rained. Water took awhile to get warm in the morning but once it did it was hot. Good location for medical center and rice university

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Everything came out great and smooth no problems with anything except a small delay with our room. We did have to wait an extra hour to check it.

Room was great, staff was helpful

Enjoyed the stay, staff was very helpful and courteous.

I had cold shower during my stay . NO WATER HEATER

The room was clean but there were bed bugs and cockroaches in the room. No hot water that day we arrived not happy about this

Friendly staff. Shamrock Bar and bartender were great!

The place was nice overall, but unfortunately, the blankets and sheets had an unpleasant smell. Also, the cleaning staff tried to open the door twice while we were inside, which made us feel uncomfortable and was concerning from a privacy standpoint.

Bathroom in our room needed updated. Shower faucet was broken and needed fixed and light switch in bathroom needed replaced. Staff got the faucet fixed right away. Lobby bar staff was polite and personable. 9th floor outdoor pool and patio area was nice.

Damage visible around the room at foot level at multiple points. A chunk of the bottom of the door is missing, large enough for a mouse to walk through. Although there are no mouses or other pests thankfully. Room 1406.

Room was basic, but worked. Sink was dirty and the remote didn't work. Front desk didn't have another remote that worked. The coffee in the room was less than impressive. It worked for a nights sleep.

Room was dingy and a bit dirty. A crawler of some sort in the bathroom and toilet had clearly not been cleaned from previous visitors. Had to call down after room service and we had no towels replaced. Tv needs to be upgraded, peasant vision with few channels. “Funky” smell in the room.

Very comfortable and clean room!

Staff was great.

The staff was great but the property had some real issues. I found a hugh dead roach on the floor in the conference room and when I woke up one morning in my room there was another one crawling out from under the sink in the bathroom. The "Starbucks" on-site has very limited options. The hotel had this damp smell and the mattress was lumpy. This property needs an upgrade and proper treatment.

Beautiful Hotel and excellent Service

convenient location, friendly staff, nice bartenders

B

I really like the hotel very clean only thing about it no microwave in a charge for parking in breakfast it's not worth the price

Muy bien el hotel, bien ubicado

Breakfast was okay ordered breakfast It wasn’t what I ordered. I ordered a breakfast burrito from the coffee place . They left out the sausage and just stuffed it with a bunch of harsh browns. Wasn’t ver nice .

Very close to the medical center which was the reason for the stay.

Add microwaves to the rooms

Staff was very kind and helpful

Shower is terrible

Renovated from the last time I booked with them . We had a great stay! Comfy bed and pillows . Highly recommend

Staff was awrsome. The room was warm. My only complaint

My room was missing a bathroom door.. also the table lamp chargers were not working… called reception and they replaced them

The beds were uncomfortable, they didn't have a microwave. It just wasn't what I expected.

Terrible, worn-out mattress made sleeping difficult. Staff was fairly polite but not overly friendly or helpful when answering questions ...

Everything was great from check in to check out. Did not eat breakfast, but the Starbucks was definitely a plus. We did eat dinner and the food was delicious.

Everything with the stay was okay except the fact I reserved at one price and card was hit with 50 bucks more. Understand security deposit but how long before my card actually shows price reserved for ?

I definitely did not like the fact that they added a twenty dollar parking fee to the cost of the room. The room was clean and nice - just too expensive.

Food could be better.

The staff was too notch! The room was absolutely satisfying, and the shuttle was a big plus for my appointment at MD Anderson! I will be returning in February for my regular imaging, thank you guys so much for making my family and I feel so welcome

K

The property as a whole is wonderful and accommodating. The only problem we had was the drains in both sinks in our suite did not drain properly, like they were clogged.

Great hotel. Definitely would recommend to anyone.

Extremely comfortable room.

Over all great experiences and will be back.

Everything and everyone was amazing !

Room was clean, staff was very helpful, food and bar was a awesome bonus. I will be back

Shuttle was helpful. Running a little late on the day I needed it. A couple of roaches in my bathroom.

Our stay was great

The staff was helpful and let me check in early. They were all really nice. The room was decent and the bed was comfortable. The bathroom had no fan and got awfully stuffy after a shower. There’s a note that steam can set off the fire alarm. Maybe a fan would help? Seems like a basic thing that was missing for a nicer hotel. The noise level was horrible. I didn’t hear people talking in the rooms on either side but I could hear every single thing in the hallway from doors opening and closing to conversations and even just people walking. I had a late night MRI and was fasting before my late morning PET scan so I was hoping to sleep in a bit. It was pretty frustrating to be woken up by hallway noise. The room had a night light built into the light switch in the entry area by the bathroom that could not be turned off and it prevented the room from becoming fully dark, which also made sleeping difficult. The rooftop pool was decent and not very packed but it was a week day. The lounge area out there was nice also. I got food at the bar and it was pretty tasty. The bar tender was friendly and helpful. Parking is $20 and spots are tight; pretty standard for the area.

Clean, comfortable, good location

Great staff, very helpful, I will definitely consider staying there next time I am in Houston.

Overall a very pleasant stay.

Eventually moved to another room with weird chemical smell. Elevators malfunctioning to point where passengers got off early. No ice machines. Ice at downstairs cafe, but they “ran out of ice bags.” Random Bobby pins on bathroom floor.

Stay on the 18th or 19th floor. Great views , nice pool , Starbucks in hotel , Nice staff , shuttle available to MDA & rice village . Tina

Room was stuffy. Ok once I reduced thermostat

Lights in room turned on and off by themselves. Breaker off on GFI was tripped , I thought the coffee machine didn’t work until they brought a new one in the afternoon . The week or two earlier I stayed one night the tv kept turning itself off

Clean. Great location. Very convenient. Loved the transportation to the medical center. Everyone was very accommodating.

A good place to go, and stay

Clean room, comfortable bed, and super friendly staff. Just a gew steps from Rice Village and excellent restaurants. Would definitely stay again.

The room was exceptionally clean. The staff was great. Sutherland was a very good help to get us a better rate than the web sight told us. He was able to get us a better rate because of my wife’s surgery. Cannot say enough about your staff.

Everything about the hotel was really nice except I stayed in a room that was next-door to the staff entrance. That door slammed at all hours of the day and night. It was very loud all day and sometimes in the middle of the night. That was not a restful stay.

It's a good thing the counter staff was very pleasant, the room was clean, and the hotel was near MD Anderson Cancer Center, where we had an appointment. Unfortunately, the AC unit in the room was louder than a freight train, the breakfast food was nearly inedible, and the return shuttle service back from MD Anderson required an hour-long wait — only to be finally greeted by a surly, gruff driver who had the music blaring.

NA

The room was great , not to far from Md anderson , was really disappointed in a restaurant not to order food & sit down Had to order food at Starbucks , bread was very hard , not a lot of food choices

Great trip, even greater staff!

N/A

Everything