Hilton Houston North

Staff was friendly and helpful

Great hotel!

Very spacious and very friendly staff No comforters on the beds

Large hotel clearly developed for conferences. Lifts not working properly so had to use the cargo lift. Rooms are clean and well fitted with convenient features. Convenient central location. Parking was free and easy. Not many convenience stores local though. Would recommend as a base for visiting various Houston attractions. Staff very helpful.

Enjoyed our stay! Will be back when staying in Houston

meh

Staff was Great and Very helpful.. Sonia help us with our lost items..

Awesome staff. Very helpful

Staff was amazing Elevators are being upgraded but not their fault we were allowed to use the service elevators

Staff was amazing Elevators are being upgraded but not their fault we were allowed to use the service elevators

Elevators

Clean Elevators

There literally was food (leftover rice) and garbage on the desk in my room from the previous user. Fwiw, there were small nails sticking out from the floor where the carpet meets the tile which I stepped on. I literally called my wife laughing at what a dump this place is. (My first clue should have been the permanent Houston police car stationed out front in the dropoff area! Lol). I mentioned this to the desk clerk when I checked out and he just sort of shrugged it off.

The location and the staff was very friendly and knowledgeable Who now it had to be there let me see. I think that’s what I heard. Let me get right there weird ass shit you can’t tell.

The location and the staff was very friendly and knowledgeable Who now it had to be there let me see. I think that’s what I heard. Let me get right there weird ass shit you can’t tell.

Great hotel my only problem is with expedia I asked them to put me close to the airport they put next to another airport mind you I book the flight with expedia

Nice hotel, clean, huge lobby

Darn elevators not working has become a perennial problem!

Really great experience

The rooms need brighter lights, it was so dim even with all the lights on. Staff was excellent!

Nice and quiet Nice and clean and easy to get to

Nice and quiet Nice and clean and easy to get to

Clean and nice

No microwave in the room

Exceptional

Comfort No microwave in the room

Had a non weather related power outage in the area for a few hours. Breakfast buffet was good.

Excellent facilities

The property was huge with large lobby, convenient restaurant, bar and Starbucks in house.

It was a very good hotel.

Hotel Sixties Ramblas was the best choice. The place was amazing. The ambiance was amazing and the breakfast has many options and it was delicious. The rooms were cleaned every day. The staff were friendly and helpful.

Good

The hotel was amazing, the airport shuttle, the lobby was beautiful, the customer service. The breakfast, our convention of international tax planning was perfect. Thanks

Staff, location and facility. Had an US wide outage, checkin was a nightmare. Lovely hotel and great location.

Staff, location and facility. Had an US wide outage, checkin was a nightmare. Lovely hotel and great location.

They have a lot of sitting space and the self-service food area was stocked also you can ordered whatever you like and it was delivered My room smelled like smoke and the hallway but I did book last minute so I just went and got freshener and cleanser for my room but beside that Bed pillows were comfortable temperature excellent their staff walk the hallways ask if you needed anything please let them know ASAP. The Hotel is also renovated and it shows well done Hilton north Greenpoint.

My room smelled like smoke and the hallway but I did book last minute so I just went and got freshener and cleanser for my room but beside that Bed pillows were comfortable temperature excellent their staff walk the hallways ask if you needed anything please let them know ASAP. The Hotel is also renovated and it shows well done Hilton north Greenpoint.

Room was nice and clean, Room was kind of warm , the temperature stayed locked on 74°

Very nice hotel, location and staff. Specially the receptionist Brian is fun and knowledgeable person.

Excellent hotel. The amenities are amazing

The lights went out during my stay, but everything else was wonderful

The room was clean well cared for and overall quiet and staff friendly

Everyone was great! Brad was extra helpful!

Right off the high way was able to get to everything at a decent time

Clean and good customer service!

The staff was excellent!

Need out door lights in the pool area and outside showers.

Elevators not working. Conference being held at the time completely overtook the hotel and were loud all hours of the night.

Breakfast

Staff were not friendly. A smile on a face while talking to customers goes a long way.

All 4 guest elevators were inoperable. In talking with airline staff who stay on a normal basis, this occurs regularly. We were able to use a service elevator to move our luggage. The shower was dirty. Common area had trash that was not picked up. This was early morning so maybe someone would clean later.

It is a good hotel to stay but the shower design could have been better: if the water runs for long it overflows to other areas of the washroom/restroom and entry way. Overall, a great place to stay.

Ok

Great hotel all around super

The standards are Hilton quality was there. Great facilities and amenities. However, the service was challenging. Our initial interaction with the shuttle driver was interesting. He requested a 5-Star review as soon as we got in but he didn't help us put our luggage in the back. He did help get them out... That process was challenging for us visiting for the first time. We called the hotel and was abruptly told that they do not pick up from the terminal we were. We had to make our way to another terminal and it was hard to navigate to. At the hotel, I was not feeling well and needed an antacid. When I got to the room, I called and called and called... from our room phone and cell but no one answered. We had to come down to the hotel store area. When the host came out, she dismissively motioned for us to find what we wanted and use the kiosk. Then we found that the kiosk was not working. Very challenging especially when I was not felling well.

The elevator is not working properly. Breakfast is not ready for many people.

Everything was beautiful

Nice, normal, clean room

Ok

Todo en orden muy buena ubicación

Our room had someone in it, so they should probably update their policies in making sure a room is available, even if someone else is at fault for checking out late. Easy enough to get it fixed despite the irritation.

Hotel was beautiful, breakfast was amazing, multitude of healthy options including roasted vegetables and salmon . 10/10

The room was clean & spacious. The shower takes a very long time to get warm/hot. We showered with lukewarm water our first night because we didn’t know if it would ever heat up. By the 2nd day we learned it takes about 20 minutes running the water for it to warm up. The A/C would cool the room and then turn off for a long period of time causing us to get hot and adjust it throughout the night but never really remaining on to keep us comfortable. We searched the room for a menu or a list of food/beverages and didn’t find anything so we ordered door dash for coffee. When the receptionist saw my fiancé with a Starbucks bag she mentioned that there’s a Starbucks in the building. We were very grateful for the mini fridge, microwave & bottled waters. We tried using the phone to request more towels but the extensions didn’t ring form room service or the front desk.

They should get smart tvs.

Every staff member is awo

Very dirty and smells like mold

The breakfast was great the staff was helpful I had an amazing stay

Loved the property and large social area/bar

Overall great experience

My room was clean and the staff were readily available.

Friendly staff, clean room and amenities.

Highly recommend!! Great staff, large rooms and convenient shuttle to and from the airport.

The staff and property were wonderful! The restaurant and bar on site have a wonderful variety of options at an affordable price and the breakfast is second to none! Rooms are wonderful and comfortable! Great stay at a great price! Planned on only staying one night before leaving on a cruise, but ended up coming back and staying another night before returning home. Highly recommend!

Excellent facilities, excellent breakfast

Awesome great stay

Staff good Parking perfect Room clean

Very clean and good space in the bedroom.

Breakfast layout was great and I felt comfortable. Just wish I had cleaner towels but other than that Staff and food was delicious. Thank you and overall 4.5/5

not much to say

Hehe

Didn’t use the shuttle I had a rental car

Shuttle is a great plus. Food are comfortable.

clean room

I usually don’t do reviews, but this was such a great stay. I really enjoyed my stay here. The staff was super friendly and the hotel was very clean and nice. I will definitely stay again.

Very clean

Did not receive free breakfast

Very nice.

Perfect customer service

As soon as I check in to this hotel the entire lights in the building shut down. Which cause me to get stuck in the elevator for 10-15 minutes. Also the power wasn’t restored until later in that day. My reservation was cancelled by staff per request print out was giving.

it was mold in my room on the ceiling I didn't notice until the night before leaving, and we had already been staying there for two days so it wasn't really a need to bring it up

The pictures never look like the actual place of course. The room was kind of old looking. We had to call several times in less than an hour to get towels because no one came up to clean. I asked the lady who came to bring towels can she can the room and yes someone came in but the only thing I noticed done was the water. They brought us 2 bottles of water because we had drank the first set. Yea so I will not be returning. I do not like hotels that do not clean my room for me to dine to clean sheets

yes

Average

A little hard to reach and the shuttle options were subpar for early AM flights, but comfy rest and friendly staff.

My flight left at 5:30 so I needed to be at airport at 3:30 an and shuttle did not run until 5am. Had to rent an uber.

understaffed. plan on letting phone ring We had no hot water in our shower. 3 of 4 elevators not operational morning of our departure. situated in a terrible neighborhood

very good experience

Average room but still nice

yes

Clean room and very helpful staff

I don't recall receiving a notification when booking about limited hours for shuttle. Had I known the limited hours, I would have searched for another hotel.

When i arrived 1:00 pm i requested early check in and i was charged for it . Not expecting anything free . I was more than okay with the extra charge . The condo had not been cleaned. It took over 3 hours for housekeeping to arrive and prepare the condo. I was told by the front desk that because I booked through a third part ( Expedia I’m assuming) they were unable to assist me with any issues. Instead I was instructed to call a number in Arizona for help . Even for basic request like extra towels . Which was extremely inconvenient. The pillow were extremely dirty . I took photos and reported the issue . Housekeeping said they couldn’t replace them again call that Arizona number. Overall , this was a ver frustrating experience 😔

Very convenient location, clean, and staff was exceptional

Our couch was covered in animal hair.

This hotel desperately needs some remodeling. Very gross and old.

The rooms are very clean, staff was exceptional…

Hotel was pretty good. The only downside was the elevator taking forever.

NA

Hotel looks nice but there are issues in the rooms. Plate around shower head falling off wall. Toilet paper holder falling off wall, doesn’t hold toilet paper roll. Shelf in shower falling out of wall. Lamp shade in room fraying around edges. Some walls are gross and need wiped down. Bed is comfortable though.

Good hotel first night was fine se and was very loud in room like working generator

The shuttle was easy.

The hotel was really accommodating, the only downside was one of the following morning’s they only had one elevator working.

The room was clean. The noise from the machines outside made sleeping terrible. Water and tv stop working out last day. Had to get dressed at a family members house. When we checked out and told staff. I was told it was a storm and hope I had a good stay. That was it.

Staff are fantastic. Property itself is starting to show signs of neglect mimicking the loss of businesses and properties that surround it (multiple closed office building and mall across the street). AC barely worked - fortunately it wasn't summer time, missing cover on ceiling light, multiple common areas with signs of wear and tear.

The electricity was out at the hotel, leaving us to find a new hotel and a new place to park our car. We also booked a night here on the return trip and Hilton still had electricity trouble and was forced to bring in portable united to power the hotel.

Good

Power was out the entire second day of my stay. I left the property.

-

The staff was very friendly. They went over and beyond for all of our needs. We went for a dance convention so there were a ton of people and the only bad thing I can say about the whole trip was the elevators. They started being sluggish then stopped working completely, people being stuck in there for hours. We had to use the service elevator in the kitchen of the restaurant. Then that elevator started acting up. I was on the 11th floor so the stairs were not an option.

The photos and brand are exceptional. Service was good but the property is very tired. 3/4 lifts not working, restaurant closed on the weekends, doing take out only. Room was OK