Hilton Garden Inn Houston Energy Corridor

Exceptional

Good

Awesome staff and awesome pool

Everything was great will stay here again

Great experiences

Location

Very good

Food was awesome Room was great Can’t say enough about the staff, they were great!

Friendly staff Breakfast wasn’t included and down the halls it was Hot

Friendly staff Breakfast wasn’t included and down the halls it was Hot

Superb

Clean hotel rooms. Great hotel staff, very friendly. Will definitely come back!

Good

Exceptional

Clean room. Easy access. Pool wasn't the cleanest :( in hot Houston you need good pool!

Clean room. Easy access. Pool wasn't the cleanest :( in hot Houston you need good pool!

The manager was extremely friendly and welcoming. The entire staff smiled a lot and seemed to really enjoy working there! I give the place a solid best score!

The staff at the hotel were wonderful, especially the bartender and the front desk. Our tv wasn't working and it couldn't be fixed that evening, so they gave us another room. I'd definitely stay here again.

very clean and nice staff

Superb

Superb

Excelente hotel

clean free parking quiet

Exceptional

Clean and very pleasant staff. Great location and allowed our large group to assemble in the lobby area for a game watching party. Front desk associate was great retired navy vet and was amazing Nothing this was a great facility

Clean and very pleasant staff. Great location and allowed our large group to assemble in the lobby area for a game watching party. Front desk associate was great retired navy vet and was amazing Nothing this was a great facility

Sheet had stain on it

It was good overall Sheet had stain on it

Exceptional

Very good

Comfortable room with a very friendly staff. N/A

Comfortable room with a very friendly staff. N/A

Nice and clean property friendly staff definitely recommend

Very nice staff , good easy parking , clean,

Could be cleaner and friendlier

This is my second stay and no doubt it will not be my last.

The temperature is room 413 was uncontrollable. It was either too hot or too cold. The thermostat was not functioning properly. It made attempts at sleep miserable.

Exceptionally friendly staff, very clean room and perfect location close to 10 East and Beltway 8.

Just what we needed for a quick visit to see family. Quiet, clean and comfortable with a very amiable staff!

One the sensors is no work love

good

Clean room great staff

This is my second or third time at this location and it never disappoints! It’s clean, in a great location, and the staff is very nice and professional. I enjoyed the breakfast and appreciate the option to do the buffet or ordering from the menu.

The bar staff and hotel staff were awesome, Barri, Ethel and Shelia…. Need to be rewarded

Nice hotel. Friendly staff.

Room was clean but I didn’t like how low the beds were. Once we sat on the bed it sounded like it was gonna break. Other than that, we all slept well and the air conditioning was perfect.

Service was great. Rooms were nice and clean.

There is a amall gym, laundry room and a nice pool. THANK YOU ALL FOR BEING SO AWESOME!

Spotless rooms, great amenities, super friendly staff and good location.

Decent had good food

Everything was perfect!!! The staff is amazing and go above and beyond.

Staff was nice

No breakfast included

Room was clean

There was hardlly any staff there. No maid service for our room. No amenities. No clock. No breakfast. No cafe. Very plain and unatractive. Would never stay there again.

Rooms are very clean the staff is great. I pick the hotel every trip I’m on Houston.

My favorite place to stay when I come to Houston it has security rooms are clean. 10/10 great service

Our stay was great for the most part. The hotel description mentioned "premium bedding" and "breakfast included". The sheets, pillows and blankets were clean and nice but our mattress was pretty worn and didn't feel very premium. When we came down for breakfast we were told that it was not included. We showed them the description from your website and they were kind enough to accommodate anyway. The front desk staff; with the exception one young man, were mostly inattentive. Didn't make eye contact unless you spoke to them directly, seemed to be distracted by their phones. As we were coming and going they were often socializing with the other front desk personnel, assuming they were front desk staff and hadn't just left their own work stations. Alex however was so friendly, helpful and kind that we almost didn't even notice the others. Overall it was a great stay and we probably would come back again of breakfast were included or the price was competitive enough to make up for it. If it hadn't been for Alex, this would probably be a very bad experience to be honest.

Amazing staff. Kind and helpful. Great food. Great location. Great price!

Room was nice and the staff was great to deal with

Clean room, decently comfortable

Nice location, great area

Room was very nice! Breakfast was excellent! We were just there for one night but would definitely stay again!

Good staff. Clean location.

Parking area seemed safe. Room was clean.

The hotel was amazing, the room was very clean and comfortable. Amazing place to stay

Horrible Experience, I had 2 of my employees stay here 1 night and overnight both of their Vehicles were broken into as well as other vehicles , windows smashed, equipment and tools stolen. Hotel manager Rod refuses to return any calls after leaving multiple messages. “24 hour security” Would not recommend unless you enjoy spending thousands to repair your vehicles windows without any accountability from management.

It was quite and cozy. The bed was very comfy

There were no luggage karts available and only one elevator working.

Great hotel the customer service was great. The rooms was nice and clean 10/10 recommend.

cleanand safe environment

Will stay on our next trip

Great value for the money. Clean, modern rooms, friendly staff. Highly recommended.

Upon late arrival with a family of 7

Very clean and comfortable.

The property was clean and the employees were nice.

Nice hotel, dog friendly, even big dogs, need more hotels like this

Great property excellent stay. Will be back again!!

I had to keep calling the front desk because my Television keep going off.

Very clean, comfy beds, spacious rooms, friendly staff, nice bar, excellent location!

Excellent service!

Quick one night stay. Everything was clean. Staff were friendly and attentive. Good experience.

Everything

The staff at check in were quick and friendly. They did a great job at letting us know what was available, where to find the elevators and offered to answer any questions. Hotel room is spacious, and comfortable. Easy to figure out lights and AC system. Beds are comfly and should have no issues with sleeping on them. Only suggestion I can make is to have the tvs be smart tvs so we can sign in to stream if we want to from a favorite service such as Netflix.

Good location

I stay at a lot of hotels, this is by far my favorite in Houston if not the country.

Chemical imblancd caused the pool to be closed on second night

Thanks for easy breezy stay!

The staff were so kind!!!

Good

We had a good stay besides the air conditioner making the uncomfortable at times , the beds being to small and the blankets not being big enough, it was alright. If you would work on these issues the rooms would be perfect.

Nice property. Reasonably priced.

Easy to get to. All around good experience. Great breakfast came with the room. One negative, the toilets are too low. Would stay here again.

Everything was amazing

Las instalaciones muy bien, el personal de recepción muy displicente

It was just what I needed fir a quick overnight trip to Houston.

Nice stay bed was comfortable. Shower was really small and slippery no hand soap

Good

In town for baseball tournament. The Hotel did a great job keeping up with high volume of teens and young children

Everything was amazing!

Not pleasant. A/c unit sound was like an aircraft engine noice. No sleep at the night. Not expecting this from Hilton. Disappointed.

The Hotel staff are extremely friendly and helpful.

Staff at check in were very professional and courteous.

We stayed in town for one night and this was a great place for that. Clean and staff was kind. The only thing was upon check in around 5pm when walking to our room the 3rd floor was heavy with the smell of cigarettes. We left, came back a few hours later and the smell was gone. Again, everything but that was perfect!

Stay, staff and room was wonderful

Great!

Had a great stay. First time staying at Hilton Garden, and I will return.

Very nice staff and facility

The hotel is very clean and safe. Very easy for parking.

We had 3 issues . One on Thursday, and two on Friday. We were in town for a funeral. On Th night, we were unable to turn off the tv. We called the front desk for help. One hour later no help. No plug was accessible to unplug the tv. Took the clicker down at 11 pm. The desk staff ran from clicker to clicker to find batteries as none were available in their possession. Did not get to bed till after midnight. Next morning about 8:30, electric went out at 8:30 am. Our hair was wet after showers. Next door neighbor had turned off some thing. We did not get electric back on til 9:30. We’re late for funeral. Later that same day, powere was scheduled to be turned off from 1-2 pm. We get back to the hotel at 2:30 and cannot use elevators because electric was back on but no one could figure out elevator reset. Again, we were late for the funeral reception because I have arthritis and could not walk up 5 flights of stairs.

Well they charge me double how does that happened i know its pending but really

Our stay was excellent! Our hometown football team was in the playoffs but we had a soccer game and couldn’t attend. The staff allowed us to setup a projector and watch the game in the bar area while enjoying refreshments from the lounge. There was hot chocolate and coffee out every morning which was greatly appreciated since it was cold and wet outside. The room was clean and when I called down to have our coffee bar replenished they arrived promptly with everything we could need and included extras. Great service!

The staff were friendly and professional. My hotel stay was impromptu so I was delighted that toiletries I didn’t bring were standard in my room. The bed was very comfortable and my room stayed cold as I prefer it to all night. Breakfast was good with a variety of choices. This was my first Hilton stay but definitely not my last.

Over all five stars

The hotel was good and the staff were friendly.

Accessing the entrance point to the hotel is very tricky!

The gentleman at the front desk was super nice

I love staying at this hotel when I’m visiting Houston.

The stuff is not helpful .

I didn't like that you had to pay for breakfast it should be a complimentary thing