Hilton Americas-Houston

Superb

Best experience we have had a Hilton. Thank you.

Property is well maintained and pool/roof deck/gym are nice. Location is great. Rooms are a little spartan but price is right.

Very good

I was there for a conference and fed, so I did not have to use the hotel dining. but the option available looked wonderful and I will stay at the hotel again. The staff was wonderful and the location to the convention center was perfect. I would have liked to have had a Keurig in the room instead of the option they had. And I would have liked a microwave in the room as well.

Exceptional

Proximity to everything, across the street from the convention center

Our room was clean, and the staff was friendly. The pool and gym were great, and we loved the views! We didn’t try breakfast, but the convenient Starbucks was a nice perk. A great stay overall!

Very good

100

Comfy bed, clean, good location Had to ask 3 times to get some extra towels.

Comfy bed, clean, good location Had to ask 3 times to get some extra towels.

Check in/valet was hectic and the room wasn’t exactly what was expected

The room cleanness was not the best. In the evening

The place is amazing, very clean and well maintained. Staff is great, kind and always helpful.

We had a concert and the hotel was across the street. They don’t honor the price I had booked it since I had to change the name of the account and they didn’t let us park in their garage. We had to park 3 blocks down and pay $50 for a day’s parking and could not leave the parking lot or we would be charged another $50. The trip was pretty much ruined and we decided to leave early. BTW the pills had orange stains on them and the downs smelled kinda moldy.

We had a concert and the hotel was across the street. They don’t honor the price I had booked it since I had to change the name of the account and they didn’t let us park in their garage. We had to park 3 blocks down and pay $50 for a day’s parking and could not leave the parking lot or we would be charged another $50. The trip was pretty much ruined and we decided to leave early. BTW the pills had orange stains on them and the downs smelled kinda moldy.

The only thing that I did not like was the fact we had to pay for valet due to the garage still being under construction. I felt this should have been the time the valet fees were waived until the parking garage was completed.

Exceptional

Superb

Great hotel with an excellent location near the conference center. Lobby and bar are gorgeous and well maintained. The R24 executive lounge is phenomenal and the daily breakfast is absolutely worth it, as are the snacks during the day. The indoor pool with the outdoor area are perfect for relaxing. Rooms are clean and the bed was comfy with tons of pillows.

Very good

Clean

Clan room

Good location. Friendly staff. Clean.

Wonderful staff & wonderful room. Will definitely stay here again.

Everything and spacious rooms. N/A

Everything and spacious rooms. N/A

Gorgeous bar inside is also nice for relaxing. Room is clean, comfortable and spacious. The only drawback to this hotel is the extremely high cost of the valet. $70/night is steep in my opinion.

Everything Absolutely nothing

Everything Absolutely nothing

Great property!

For as much as we paid to stay there the hot should be on full blast for guest. I DID NOT LIKE TAKING A SHOWER AND THE WATER DID NOT GET HOT. THE WATER IN THE SINK WAS HOTTER THAN THE SHOWER.

Great location and friendly staff.

100%

Over all property was in good shape i had to ask for a room change due to roaches in shower the staff was quick about it but did not upgrade my stay thank god i recorded it because they did not believe me i even got a call from security asking me for the video

Delicious breakfast and very clean hotel.

Very accommodating, and amazing

The check in staff were friendly and welcoming Breakfast service was inconsistent

Excellent stay

Great location. Clean, met all my needs

IT IS AN AWESOME PLACE TO STAY. HOSPITALITY WAS THE BEST. EVERYONE WAS SO NICE AND HELPFUL. HAS BEEN THE BEST HOTEL WE HAVE STAYED.

Exceptional

Superb

✨

Very clean. Nice staff. The beds are super hard- not comfortable.

The room was clean and cozy. The air conditioning worked fantastic, which is a major plus in Texas. The water pressure and temperature in the shower was GREAT! The only thing that wasn't great was valet. I waited 57 minutes to get my car upon departure. :-(. Otherwise, highly recommend Hilton America Houston.

I took my daughter to a concert at the Toyota Center. I wanted to make an experience of it. I saw there were several hotels close to the Toyota Center - I’m so glad I chose this one! Beautiful, luxurious and less than a five minute walk to the Toyota Center - it felt very safe.

They have Pappasitos attached to the hotel and another restaurant inside, which is a huge plus and a Starbucks. They only have a snack machine and drink machine for late hours after the event, so just prepare for that! Just prepare that

3/5 - Average stay. The hotel is convenient for events, but it didn't impress. Elevator availability was limited, of the 6 elevators on the west side, only 3 seemed to be operating, causing long waits. In-room dining options were very limited, and the on-site restaurants closed by 10pm on the weekend despite a popular event being in town. The lobby Starbucks was also significantly overpriced compared to normal locations. Overall it was OK, just not up to the standard I expected.

I love the convenience of the location and everything it offers. Can have dinner, drinks, and coffee in the morning (all in one place). Valet parking is a perk as well. We stayed here because we went to an Astros game. It was in walking distance. Overall, excellent.

The hotel is absolutely beautiful! Like being in an exclusive resort. This hotel has everything you need & no need to even leave if you just want a relaxing vacation. There is a beautiful on-site upscale lounge. A separate full service restaurant that serves a delicious first class breakfast buffet brunch from 6:30-3:00. There is a Star Bucks inside the hotel. The hotel is connected to a huge convention center and surrounded by a lovely walking park with colorful art deco cultural animal statues . There are also several restaurants in the surrounding area and in walking distance to the Houston House of Blues. The hotel has a 75 ft heated pool, and a full service spa. There is also a really nice gift shop. This hotel has beautiful modern seating areas throughout the hotel’s public spaces. Upstairs are ballrooms, meeting rooms, and banquet halls that are accessible by either escalators or elevators, with huge glass windows surrounding the rooms so you can view most of downtown Houston. We had a few minor maintenance issues that were taken care of in minutes and we were gifted by the maintenance crew some lounge, restaurant and Starbuck coupons for free refreshments. We were able to use these snd treat our friends . Oh, besides all of that, the downstairs bathroom near the restaurant has a hands-free door entrance & exit!!! The hotel staff is very nice and attentive. This hotel will definitely be our go-to hotel when visiting downtown Houston.

I had a wonderful stay at Hilton Americas-Houston! The hotel is centrally located in downtown Houston, making it convenient to restaurants, entertainment, and many of the city’s attractions. The location was excellent, the atmosphere was welcoming, and I truly enjoyed my time there. I would definitely recommend this hotel to anyone visiting downtown Houston.

Charged me full price when I tried to cancel a week ahead of time

Good food

Staff were really nice and everything was very clean. Really enjoyed our stay here.

Great experience wish they had an outdoor pool too!

Beautiful place, clean and friendly. Convenient downtown location, great inside pool. LOVE LOVE LOVE

Property was very clean. I didn't like that there was no parking.

Staff was friendly and room was clean.

Need to update the rooms.

Beautiful place, in the middle of the city. Recommended 100%

Very pleased with everything about our stay except the $65 valet fee….that’s a bit excessive

Everything was wonderful, everyone was so nice and understanding.

x

It’s a nice place to stay with affordable rooms but crazy expensive for parking 75 dollars for valet parking with no options of parking yourself.

Beautiful hotel and amazing staff and location.

My check in experience was horrible. I was told multiple times I could have an early check in because they had rooms available and it shouldn’t be a problem, which was perfect I had meetings set up for work. I get there and they informed me they had no room ready. They took my number and told me they would text when my room was ready this already caused 1 meeting missed . 3 hours later after a lunch meeting I went to ask if or when they had a time frame . They informed me it has been ready while laughing amongst themselves and I said I never received a text they said that’s my bad that on us . Not professional at all. The checkout was also terrible I needed a copy of the bill and they lady had the rudest attitude. I was very disappointed in the staff and the construction but I’m aware that part is not in your control. As a general manager I would never have associates so unprofessional laughing at guest and given no direction on how to get to the room at my front desk. Not sure I will be back

great stay

A very good stay

Construction caused delays

Best hotel in Houston

So during our stay time we expected more since we go to the hotel right at check in times. The only down fall is we can never match the hours of operation. Their restaurant or bar seem to be close half or the time or they are just open for a small window.

Clean comfortable room.

clean room

Stay was 10/10 always a nice place.

The parking garage we under construction so we were forced to for valet or find another parking fee without offering any compensation.

They currently do not have a self parking garage, so you have to basically pay for valet parking if you bring your vehicle. I paid for the valet and when I got my car back, they took my gum and left it almost near empty! Plus they left the gum wrapper in my car. Very disrespectful and unprofessional. Watch out and be careful leaving things in the car.

Él hotel muy bonito, muy bien conservado, buena atención. Muy amables él staff, desde la puerta del hotel, front desk, camareras. El restaurant PAPASITOS muy bueno y acogedor. .

Muy limpio ,agradable y la piscina super buena

There is construction near the hotel. However, it isn’t disturbing in the least. I was able to take naps, etc. during the day with no problem.

The property was in a great location, staff and amenities were great.

The front desk staff was excellent, both at check in and check out.

Extremely professional staff, everyone was very helpful. Room was spacious and clean. Only negative was paying for valet as a guest at the hotel, $65 was a bit extreme.

needed last minute place to stay after flight was canceled. convenient location downtown next to convention center. perfect if you have an event there. very grand hotel with starbucks at the ground floor, but it gets busy

Everything was good

Ac was not working for the first three hours we were there. Internet was out for the same amount of time. They were gracious about giving us a discount.

Clean room, friendly staff.

Clean

The rooms are great, the staff are friendly, and the breakfast options are varied and delicious. The only real downside is that the shower water pressure is a bit high, but I was able to adjust to it. Parking was difficult due to the garage being torn down for construction, but that’s beyond their control, so I won’t hold it against them.

Our stay was wonderful, large room with great amenities

Our room

Did not have any issues.

Amazing experience

The staff and room were both great I was there for an event and they made early check in super easy and checkout very quick! Room was clean and tv allowed me to play media no issue!

Everything was great

10/10 Recommended

The moment we showed up on Thursday morning, from the valet people to the service desk along with housekeeping, they were all extremely helpful during our stay. I was in the hotel room so quickly, and then the stay was over on Sunday and was out as fast as I got in there.

1 star because expedia app pushes me to fill out survey before I can use othe functions in app

Clean Rooms great service

100/10 will recommend and will be back

The rooms were spacious, beautifully appointed, and featured Waldorf Astoria Serta Perfect Sleeper beds that made for one of the most comfortable hotel nights I've had — plus vibrant local artist murals that gave the space real character. I sprang for an executive-level room and loved the added perks: a plush bathrobe, complimentary WiFi, and access to the R24 Rooftop Lounge, which offers stunning skyline views paired with excellent cocktails. The amenities truly set this hotel apart. The 24th-floor heated infinity-edge pool and adjoining outdoor terrace were a perfect way to unwind, and the Skyline Spa & Health Club offered a fantastic massage after a long day of meetings. The 24-hour fitness center, equipped with Peloton bikes and top-tier Precor equipment, kept my workout routine on track even while traveling. Dining options on-site were excellent and varied — from the globally inspired plates at the Lobby Bar to seasonal fare at 1600 Bar + Grille, and a full-service Starbucks for quick mornings. Every staff member I interacted with was warm, professional, and went out of their way to make sure my stay was seamless.

All the staff was very astute and knowledgeable. Everything was very clean and attractive.

Rooms are a premium price for standard accommodations.

Gorgeous hotel with great food and adjacent to the convention center.

Great location, clean room and great water pressure.

Hot water comes out well.

The rooms were clean. There were a few things initially I didn’t like. The room smelled like smoke, like the previous guest smoked cigarettes. The view of the construction I could have done without. I would still give the hotel a great rating. My next visit I’ll ask about the view before booking. I’ll definitely bring air fresheners and lastly I would stay a few days longer. Overall this is a wonderful place to stay. I’ll be back next year. Thank you

The hotel was near walking distance of many attractions (or at least the ones we wanted to visit)!

Was very nice

All was good

Very nice, clean, quiet. Super great!!!

We love Hilton-Americas. The facility is always super clean, plenty of amenities, great food and drinks options on grounds, a spa, pool, fitness center, store, and the staff is always so friendly and go above and beyond!

The parking is a shame

I just so happened to be there during the World Cup and the only negative I could say is that it was LOUD! Saudi Arabia was in town and while the singing and chanting in the lobby for their team was fun at first it just kept going on and on and on and made it extremely difficult for me to speak with the staff, hear them or have them hear me. Also, my reservation was for a standard king suite. I paid $254 plus taxes for a single night. Somehow though, when I checked in my price exploded to $666. The guy checking me in did say that was extremely high for a basic king bed room. So he was able to drop my payment to $440. But when I checked out I got my receipt and it showed I should have paid $303. I don't know how in the world this happened, no idea how to fix it because my bank processed the $440. That was the only real drawback to the stay. Frustrating to say the least and I don't know if that up charge occurred after booking the room because Houston was hosting the World Cup. I don't know, but that wasn't fun.

Wonderful place

Great valet service and a friendly, welcoming staff made for a seamless arrival. The easy check-in, comfortable beds, strong water pressure, and convenient lobby Starbucks all added to a very enjoyable stay.

clean room

Conveniently located in the middle of everything. Clean rooms, staff super helpful. Enjoyed the vibe❤️

Fabulous place. Great hospitality