Haven Inn & Suites Downtown Houston

Clean and nice stuffs.

The hotel was recently remodeled and it’s very nice and clean

No clean bathroom. Change room guy provide me smoking room. Already book smoke free room. AC cooling very low.

Another excellent stay....

The cleanliness

Room was clean it got clean and replenish everyday with towels...breakfast excellent selection and fresh. Family atmosphere and staff treat you as family.

Parking is safe; Did not try breakfast!

The room was exceptionally well kept, the breakfast much better than a lot of places that were more expensive.

Es la segunda vez que me hospedo ahí, me gusta mucho la relación precio-calidad. Nunca he tenido inconvenientes y todo está muy limpio.

Exceptional

My favorite place to stay when in Houston.

Clean room, nice staff. Everything you need for a one or two night stay! They even gave us a little goody bag with snacks and waters when we checked in. Safe hotel. The breakfast was also very good. Great stay!

Everything was great and awesome

It was a good hotel to stay in

As soon as you walk in at the reception, they’re so friendly they guide you where you’re gonna be at and just makes you feel welcome outside is super clean super super organize and in the room it’s super clean has all the amenities and super comfortable will definitely come back.

Superb

love it all. will be here again.

Everything was convenient for my stay here

My son stays here and says it’s always nice clean and quiet.

staff wouldnt process a refund for last day even though checked out day before, rude about it, scummy.

Rooms are clean and the breakfast was good. We definitely enjoyed stay here, I do recommend the stay.

Room always clean with through supply for tooth brush/tooth paste, Shampoo, Lotion, even shaving equipment bag. Not many hotel these days provide these daily necessity!

Second stay at this hotel and still a 5 stars hotel. Excellence in cleanliness, staff & breakfast!

Awesome place ! Good hospitality!

Our first room had a bit trouble cooling but once I called the office they were quick to accommodate me and my family overall stay was amazing clean and spacious

I only stayed for the night and left very early in the morning. Staff was very nice even giving you water and chips. Me and my boyfriend enjoyed our stay. A quick rest stop before heading back to the road.

We had a great stay, the staff was friendly and helpful and would stay here again! 🌟⭐️🌟

Clean room; great staff; delicious breakfast and safe parking in reasonable amount.

Clean room just as pictured and good security

good motel. good management

Nice

If you're looking for a basic, but significantly better than average hotel in this price tier, look no further.

Very clean and updated. Definitely some road noise.

Very clean and updated. Definitely some road noise.

Security on point the Security is the whole family, cameras everywhere well lit up ,no shenanigans here

The place was well taken care of and very clean. They were very friendly and helpful.

Las instalaciones estan super limpias, comodas el personal muy amable es un 10/10.. el estacionamiento muy seguro

Clean rooms nice staff

I was impressed with the clean and large room, staff were friendly and helpful and always provide you with 2 bottles of water and chips when you check in!

The gentlemen that checked me in and out was curtious and professional. He treated you like you were being welcomed into his own home. Simple things like a welcome bag with a couple snacks and waters that big brand hotel dont even do was a nice touch. Rooms were clean, bed was a little stiff but its a hotel mattress not ur personal mattress thats made for your sleeping type. Pillows i wish were stiffer but they gave plenty so just stacked them up. It is off the Hwy so you will hear traffic if your a light sleeper.

Very nice experience, good hotel, solid breakfast, friendly staff. No complaints, if you are ok with traveling 20 minutes into downtown it is a great budget friendly option

Very nice experience, good hotel, solid breakfast, friendly staff. No complaints, if you are ok with traveling 20 minutes into downtown it is a great budget friendly option

I liked the cleanliness; they clean every day. I liked the staff and how they treated people. The food was very good. I loved that parking is included, and there are many stores nearby like Fiesta, Walmart, etc. I would recommend it again and again.

The staff could was nice

The service is great and the staff are so friendly.

Superb

Rooms were clean, fresh towels, extra toilet paper and a variety of breakfast items.

Hotel was remodeled. Room was clean staff was very helpful. Breakfast was excellent with eggs, potatoes, waffles and much more. Parking was free.

yes

- clean room - very nice and helpful staff - received a welcome package with snacks and drinks - good value -

- clean room - very nice and helpful staff - received a welcome package with snacks and drinks - good value -

Just outside of downtown. Easy drive

Had a great stay at The Haven Inn & Suites. Breakfast was top-notch, they had all the amenities I needed, and the welcome bag with water and snacks was a nice surprise. Would definitely stay again!

Nice attentive staff

Exceptional

Super limpia la habitación. Todo lo necesario en la habitación

The staff was very attentive and friendly. The room was clean, and the atmosphere was quiet.

My spouse and I stayed several nights and it was pleasant and not once did we have an issue with anything. Manny was a sweetheart and every staff member was polite and willing to accommodate all of our needs. I highly recommend that you consider this motel over any other.

😁

🙂👍💯❤️🫶👏

Last year I stay on this hotel and as well for this year I’m giving a 4 stars just because I notice that the floor was not full swept everything else was all good, I really love and wish to stay on this hotel, every year I travel to Houston because we have an event from church and that’s the nearest hotel.

Nice and clean Wish it had a gym

Nice and clean Wish it had a gym

The rooms are spacious and comfortable. Sofa and coffee table add a living room and I slept like a baby on the soft king size bed. Breakfast is plentiful with quite a variety of options. I highly recommend it for couples. Staff are always willing to accommodate. Top 10 in all of the Houston area for sure!!!

Superb

La atención. La limpieza y los servicios son excelentes . Recomiendo.

Cordial, helpful staff!

The front desk staff was exceptional and truly did an outstanding job. They made my son and I feel very welcomed.

Just outstanding overall.

Everything Nothing

Everything Nothing

Excellent service and attention.

First and foremost the staff were very rude! When I arrived at the property before booking I specifically asked about a sleeper sofa as I had 2 adults and one child. The lady confirmed they offer a sleeper sofa and it shouldn’t be a problem. However after I booked is when all the issues occurred!!!! For one they said I will be asked to leave the property if they find out I have any guest or more then two people in the room at a time which is completely ridiculous. Not to mention the property is in such a sketchy area. Then on top of it all the bed was extremely uncomfortable and hard. Lastly to top it off the breakfast was mid but not only that they said you cannot take the food back to your room that you have to eat it in the cafeteria. Like they micromanage every move and make and do not make you feel comfortable at all. However the rooms are 8/10 cleanliness but everything else is deff a zero! I will not be going back at all! I booked based on reviews but this was not the experience I thought I was getting at all, definitely disappointed in this experience.

Exceptional

Excellent staff and response for maintenance. Gift bag of water and chips was very nice. Excellent security; seemed like a safe area, but right off the freeway, which can be good for access, but bad for noise. However, I barely heard the traffic. Small apartment sized fridge with large freezer. Small microwave on top of fridge is hard to access for shorter people and door hit the fridge door hinge attachment mechanism so didn't open fully. Could use a towel bar in washbasin area; larger towels and luggage rack would be nice. Room was spacious, bed was comfortable, good lighting, included a king size bed, love seat, coffee table, desk with chair and large screen LCD TV. Price was great! I would definitely recommend. No towel bars and no luggage rack.

Excellent staff and response for maintenance. Gift bag of water and chips was very nice. Excellent security; seemed like a safe area, but right off the freeway, which can be good for access, but bad for noise. However, I barely heard the traffic. Small apartment sized fridge with large freezer. Small microwave on top of fridge is hard to access for shorter people and door hit the fridge door hinge attachment mechanism so didn't open fully. Could use a towel bar in washbasin area; larger towels and luggage rack would be nice. Room was spacious, bed was comfortable, good lighting, included a king size bed, love seat, coffee table, desk with chair and large screen LCD TV. Price was great! I would definitely recommend. No towel bars and no luggage rack.

Excellent Staff

Breakfast could have been better

I booked this hotel purely by chance. Upon arrival, I was impressed by how comfortable it was. Congratulations to the entire staff—from the moment I arrived to the comfort of the room, everything was excellent. The breakfast, in particular, was superb. I originally intended to stay just one night, but I ended up staying for three. I recommend this hotel 100%. I will be returning to Houston next week, and I will definitely be booking here again. Thank you all, and keep up the great work!

We had an other reservation with another location and it was absolutely horrendous so we booked Haven last minute. Upon arrival we were greeted by friendly staff and were given a snack pack filled with water and snacks. They were very kind, explaining everything to us, giving us information about the room and breakfast. Upon entering the room, we noticed how clean it was. They offer essentials that other hotels normally don’t offer. The bed was very comfortable. Yes, like some reviews say, the location is not the best however, their hospitality made up for it. We will definitely be staying here every time we come to Houston. Thank you again, Haven!

I cannot lie because I was worried when I first saw the location but this is the second time I have stayed here and both experiences have been excellent. I cannot comment on the breakfast because I have not tried it.

clean room

The hotel was excellent and very nice. I like the microwave and the refrigerator. The price was right. Ill stay again when I come back to Houston. The staff were helpful and friendly.

Staff was very nice and helpful

I called to complain but there was no answer regarding my complaint.

Great stay!

Bad

Great hotel and customer service

Stayed one night but the place was very clean and update. Bed was so comfortable.

Great for the cost...

Check-in and check-out was very easy, staff was friendly, and they gave us a gift bag with 2 waters and chips. The room was very cute and clean, had fridge, microwave, kitchenette with sink, coffee maker with coffee and all the fixings. The outdoor area had swings, benches, chairs, and a grill with plenty of lighting. Breakfast was delicious with plenty to choose from like eggs, sausage, tater tots, fruit, pastries, waffles, yogurt, cereal, milk, juice, etc... Only 10 minutes away from downtown Houston. I highly recommend!

Su atención y limpieza 10/10, sentí que que estaba bien ubicado, todo era super cerca, el parking estaba grande, si volvería allí.

Great room and breakfast! Friendly staff! Property is nice despite where it’s situated.

Great stay! The hotel was very clean, comfortable, and well-maintained. The staff were friendly, kind, and always willing to help, which made the experience even better. Check-in was smooth, and the overall atmosphere felt welcoming and relaxing. I would definitely recommend this hotel to other travelers looking for a clean place with excellent customer service. Would happily stay here again! ⭐️🏨

SUPER CLEAN!!!

One of the things I appreciated most was how safe I felt throughout my stay. The staff was attentive and professional, and the overall environment was calm and secure, which made it easy to relax and enjoy my time. Overall, I had a very positive experience and would definitely stay here again. Highly recommend for anyone looking for a clean, comfortable, and safe place to stay in Houston.

Liked the overall experience. Booked last minute and everything went smooth since I was in a time crunch traveling from San Antonio to Houston

The staff was friendly. Location is not great. It's right off the highway which was great but location was kinda sketchy. Lots of homless living under the highway. We never have our rooms cleaned while we stay at hotels. We left our "do not disturb" sign on the door but when we came bank they came in the room and made our beds. What i found more odd was that if they came to clean the room, without permission, you would think they would have taken the trash out as well... but they did not. They did however turn off the ac while there were in there too. It was almost as if they only came in to snoop. Was not a fan.

Decent hotel for the price. Nothing high end but clean and well run.

Place was great and the front desk service was amazing. Received a goodie bag when I arrived, breakfast was good as well . Definitely recommend using this place for another stay when I’m in town again .

Clean room, good breakfast and the staff is helpful. Great place to be when you are in town.

Place was very clean, nice staff, parking lot very safe and clean, i was actually very surprised of how good it was. They provide anything you may need.

My husband and I recommend Haven to anyone who will listen, we love staying there, clean, quiet, great color scheme, lots of little extras.

Didnt have breakfast and AC worked well

Clean room ver friendly staff felt safe and comfortable knowing the cameras are outside in the parking lot I felt very safe

That stuff are very nice and place are very clean. We love it.

The breakfast was good.

The breakfast was cool but the property name is very misleading, THIS PROPERTY IS NOT IN DOWNTOWN HOUSTON

Very clean and very efficient staff. Would stay again close to downtown which was where I need to be. Great value for money.

This property was exceptional. The breakfast, rooms, and location were perfect.

Front desk worker was respectful and kind, the parking lot was nice and bright, and i loved the open area to sit at, was a great place to stay.

Nice service, nice place

They were EXTREMELY kind and helpful!

This is our 3rd year staying here. We come down for the rodeo and it’s always clean and we never have no problems. Free breakfast is a plus for a quick bite before heading out anywhere!

Very clean rooms and good breakfast

Great internet, the staff treated us with a welcome gift and all areas were very clean. The inside of their room was clean.

yes

Staff was super nice and sweet. Easy access to the freeway.

Great place to stay very clean friendly staff but they need a night light because you need to turn the lights on and they are very bright

Food was not the best very limited options and my toilet didn't flush fully