Hampton Inn & Suites Houston-Cypress Station
About Hampton Inn & Suites Houston-Cypress Station
Comfortable Accommodations Hampton Inn & Suites Houston-Cypress Station in Houston offers family rooms with kitchenettes, sofa beds, and free WiFi. Each room includes a TV, shower, and tea and coffee maker. Facilities and Services Guests can enjoy an indoor swimming pool, fitness center, and lounge. Additional amenities include a minimarket, business area, and 24-hour front desk. Dining Options A continental buffet breakfast is served with warm dishes, fresh pastries, fruits, and juice. Nearby Attractions Located 4.3 mi from George Bush Intercontinental Airport, the hotel is close to Cynthia Woods Mitchell Pavilion (11 mi) and Downtown Aquarium (19 mi).
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews indicate a mix of positive and negative experiences. Guests frequently mention issues with cleanliness, malfunctioning amenities, and poor customer service. However, some guests have praised the staff's helpfulness and the hotel's breakfast.
- Helpful staff
- Good breakfast
- Cleanliness issues
- Malfunctioning amenities
- 5/5
always clean with welcoming staff. parking is easy. very convenient location
- 5/5
I loved the visit here. Area is convenient and accessible. The property is clean and well maintained. Parking is security monitored which offers peace of mind. The staff is what elevates the experiences for guests -polite, accommodating and super helpful. The complimentary buffet breakfast is good, but leave room for improvement and variety. Would stay here again in my next visit.
- 5/5
They had friendly service! Rooms were clean and spacious. I did not like that the door to the restroom slides, leaving a gap where others can see inside while you're undressing. Other than that, our stay was great.
- 4/5
Staff help was awesome and the room was clean and well kept.
- 4/5
Overall a nice clean place to stay. Suites are roomy and plenty of room to move around. Although staff interaction is minimal it’s always pleasant.
- 4/5
I thought the front livingroom would be slightly bigger based on the photos I viewed. I also had to keep getting extra things like spoons for my guests because there was only one in the room for ice-cream. Extra trash bags because the cans are tiny. We had a birthday sleepover for my daughter and two of her friends.
- 4/5
Kevin the manager was exceptional. He was friendly and helpful and made a gift bag for my daughter's birthday celebration. The room was clean and had the things I needed to host my sleepover. The breakfast is good as well. I thought the front livingroom would be slightly bigger based on the photos I viewed. I also had to keep getting extra things like spoons for my guests because there was only one in the room for ice-cream. Extra trash bags because the cans are tiny. We had a birthday sleepover for my daughter and two of her friends.
- 5/5
Exceptional
- 5/5
The accommodations
- 5/5
The accommodations
- 5/5
My reservation was CANCELED! I'm disputing the deposit and demand a refund, thank you. PayPal is coordinating the dispute.
- 5/5
Nothing My reservation was CANCELED! I'm disputing the deposit and demand a refund, thank you. PayPal is coordinating the dispute.
- 4/5
Great location, helpful staff and comfortable.
- 4/5
Great location, helpful staff and...
- 4.5/5
Superb
- 4.5/5
Superb
- 5/5
Todo bien no hay recomendaciones
- 3/5
The staff was ultra courteous and kind. The facility was very clean and we did not experience any issues with the room. The other guests, however, were using enough marijuana throughout their visit that the entire building had a pot smell to it. It was everywhere. We also were woken up multiple times our first night by partying neighbors. The manager asked them to quiet down a couple of times and they finally did. We were moved to a different room (albeit a smaller one) for the next two nights. It was obvious that multiple rooms had guests that were smoking the devil's lettuce as the second floor room we were moved to also had the odor of pot smoke around it in the hall. The area around the hotel is also pretty sketchy (lots of people asking for money and walking/wheeling themsleves in and out of traffic). There was on sight security and we never felt unsafe, but this hotel was not a place we would stay at again. We would rather pay a little more and be in a better part of town. I will say again, though, the staff was wonderful and I give them a 10/10. The overall experience with the property was a 5/10.
- 5/5
Very clean room and most of all lighting in parking lot made me feel comfortable about our vehicle
- 4.5/5
The staff was very helpful and polite.
- 5/5
Great staff and very clean
- 5/5
Great experience . Overall great hotel.
- 4/5
The front staff were excellent and helpful.
- 5/5
Walk in The suite came with accessories
- 5/5
Walk in The suite came with accessories
- 5/5
The breakfast was good and the location was good everything was good friendly staff and very patient
- 5/5
The breakfast was good and the location was good everything was good friendly staff and very patient
- 4/5
When I arrived at my room the first thing I noticed was the window was busted from the top to the bottom, dirty q-tip behind the bathroom door on the floor, fridge was over freezing on the bottom half cause it to run on the floor
- 5/5
Exceptional
- 5/5
Juanita was awesome. She was so sweet everyday at breakfast. The breakfast was always delicious. The blond lady that worked in the afternoon at the front desk was very helpful and friendly.
- 4/5
No pool
- 5/5
Exceptional
- 5/5
Excellent experience, Very clean, the rooms are great, and the breakfast is delicious, the lady in charge ( Yalexi) is really nice, maintaining everything clean, food hot, making sure everybody is good.
- 5/5
Exceptional
- 4/5
Excelente personal, Muy amables y amigables. Excelente desayuno. Excelente parking. Solo necesitan mejor un poco más la limpieza de los cuartos
- 1/5
Everyone was friendly but the hotel was full of mold. We stayed a week, and used the pool multiple days- the pool area wasn’t cleaned a single time we were there. The bathroom in the hotel room was super moldy and made my family and I sick. They tried covering it up with wallpaper… Every time we would go in there, we would sneeze a bunch of times. it happened to ALL of us. Especially during/after showering. It was so bad. & The bathroom vent didn’t work. The first night, we were getting ready for bed and the lights were off- I turned them on in the kitchen and there were at least 15 little bugs crawling all over the kitchen floor. Last day, we tried washing our clothes before we left… it took 2 & 1/2 hours for one small load to wash & dry. Turns out, the dryer we were using didn’t work :) we had to sit in the lobby and waste hours with a toddler. Again, the people were friendly. That’s the only plus to this hotel.
- 4/5
Very good
- 4/5
TV DID NOT WORK AND STAFF WAS UNABLE TO FIX
- 5/5
I love the complimentary breakfast, and the atmosphere
- 5/5
The room was clean in smelling good. Great parking and the staff was excellent thr breakfast was great
- 5/5
Amazing !!!
- 2/5
I booked a room to accommodate 5 but it only had one bed and one sofa bed.
- 5/5
The pool was a little too cold for me but that's not a complaint that's just a preference other then that it was a great stay would recommend
- 5/5
Everything was g
- 4/5
Overall stay was good
- 5/5
The room was clean, comfortable, and well-maintained, making it easy to relax after a long day. I also appreciated the attention to detail throughout the hotel—it really showed that they care about their guests’ experience. What stood out the most was the customer service. Every staff member I interacted with was polite and professional. Overall, I had a wonderful stay and would definitely recommend this hotel to anyone looking for a comfortable place with great service. I would happily stay here again!
- 5/5
Yes
- 5/5
We had a Wonderful stay . The only thing u was disappointed was they said it was a heated pool but pool itself was not heated , seems just the pool room was hot and the chlorine burned our eyes just sitting there with the heat in the room
- 5/5
Very clean and friendly staff! Very happy with our stay here!
- 5/5
Separate bedroom awesome.
- 1/5
The room had bed bugs i was bite several times given 50 dollars rewards i am not happy at all woth tje stay amd i was not giving a refund from march 12-15
- 5/5
Great room, staff was super nice and everything was clean.
- 5/5
Very thing was great
- 5/5
This was a great place to stay. The hotel was well kept with friendly staff and the prices were very reasonable.
- 5/5
the best of the best everything is outstanding, i will book this hotel again and again and again in the future when i come to houston. thank you for treating like my home all the staffs at this hotel.
- 5/5
Nice room. Staff very friendly and kind
- 5/5
The Staff was very friendly and our room was very clean.
- 5/5
Super clean and friendly staff.
- 4/5
The room was clean and the staff was friendly
- 5/5
The room was nice and clean and the bed was comfortable. The staff were very kind and professional.
- 5/5
Amazing person
- 5/5
Eric was very helpful at checkin.
- 4/5
Naa
- 5/5
Yes
- 5/5
Initially greeted by Eric at the front desk in a friendly yet professional manner. Breakfast was also a good selection. Hotel was clean. Checked out by Kevin who was also friendly and professional. Both front desk staff were great with names and greetings.
- 5/5
Great staff, great stay. Very peaceful and the staff is super!!
- 5/5
My main thing was the room! VERY CLEAN AND NICE !! Friendly staff and great hospitality.
- 4/5
Great stay
- 5/5
Everything was good but the eggs! Lol
- 5/5
Loved it!! great customer service, cleanliness, fresh breakfast 100% recommend