Hampton Inn & Suites by Hilton Houston North IAH

The weekend staff was excellent! Very helpful with all of our needs. The young man working on Monday morning was rude and had a terrible attitude! I hope to never stay here again if he is working!!!

I have no complaints… my room was clean, everything was in order, breakfast was decent, no noise issues… I will definitely stay here again…and the front desk attendants were nice as well

I would like to have a microwave in the room 9r at least in the lobby. Everything else was good.

Herbergement plus loin de l’aéroport.

Hotel was OK, typical Hampton. They charge $5 for parking. Clerk was condescending and lacked the ability to interact with customers effectively, breakfast was very lacking and when I asked the attendant if they had any sugar free syrup, most Hamptons do, she just said no. I had to ask a few times because her English was very poor.

Room was pretty clean and comfortable Said we had to pay to park because car thieves caused property to put up a security fence. So essentially passing fees to guest.

Staff were awesome and very helpful, Rooms were clean, and the breakfast area was kept clean and stocked; an all around excellent stay

Hotel was nice and clean. Faruuka has great customer service

The staff at the front desk were VERY helpful and attentive to any need. I look forward to staying with your Hotel the next time we come to Houston

Room was very clean, staff was very friendly and helpful, I had a great stay.

door gate closed at 10 pm...big minus

Great!!! Everything was awesome, yes I'll stay there again 😊😀

Everything was good except breakfast need more breakfast options. No flavor at all

Ample rooms, great breakfast, very nice facilities.

generally good poor management of night time locked gate

The Swimming pool and workout room. That breakfast didn't have any meat but overall great waffles you can make on yourself

Good location for access to IAH, Mattress was comfortable, room was clean, breakfast was good, parking was $5

I didn’t like anything first room sent me to was under remodel. Next one had a very bad smell but I was very tired. Told staff but didn’t care just wanted money

Rika at the front desk gave amazing customer service. We felt welcome by her. She also went the extra mile to find a roll away bed after we requested it at check in. The breakfast food was good and convenient for my family. I didn’t like that the phone and outlets near the bedside didn’t work. Despite me telling several staff members, it never was fixed during my stay. This was inconvenient considering that this is supposed to be a basic necessity that comes with the room. The bathroom sink had a leaked that caused the floor to always be wet. We requested room service for cleaning on our second day and the only thing that was cleaned were the beds being made and the trash emptied. The floor wasn’t vacuumed and the bathroom wasn’t cleaned.

Overall it was good. Seem dated. Bathroom was not good. No air cirulation so when take a shower steam stays in there and floor stays wet and flooring outside of bathroom is super slippery. Pool area is just okay and could not go in pool, too many dead bugs and some kind if film . But the staff was EXTREMELY FRIENDLY and helpful and smiled! I appreciate that so much !

n/a

Rooms were well maintained and clean. Staff was very friendly.

good location

Paying to park

Handicap room

Would stay again.

Clean and friendly staff Clean rooms! Nice lobby with coffee Not much nearby- walk to some fast food

Good and cheap place

The customer service was excellent. Very nice and clean.

Habitación muy amplia, cama limpia y demás detalles del cuarto excelente, el desayuno muy completo.

low pressure of water on shower

I had no complaints.

It was quiet

Great stay, nice room and pleasant staff.

Arrived late, no issues. Helpful front desk staff. Clean and spacious room.

It was fair

Yayyy!!!!

If it wasn’t for your representative Liz i would have checked out early and not think of returning. I had a few issues and was put off, until Liz came in and fixed my issues as best as she could.

The best waffles I ever had!( Texas shaped). Breakfast area was very clean and maintained by a staff member. Huge selection and started at 6:00 which is huge plus for me. Room was cool and didn’t smell. Only complaint would be fridge leaked water on carpet and was soggy in area and great of carpet felt oddly sticky. Very comfortable bed. Shower and bathroom amenities Very Nice!!!!

Clean room, fresh breakfast, great service.

That may be what some people like, but we didn't get a single good nights sleep

Room was nice, but needed fresh paint job.

My hotel stay experience was wonderful, my room was clean from the time I arrive to the time I left , the staff was real respectful and helpful listen book this hotel . Big screen tv , glass shower listen me and my daughter had fun in Houston

Clean, good breakfast.

There was no hot water or toiletries (other than tp)

Close to the airport and good breakfast

Place was alright but we arrived at 1 and asked if we could check in early and was told if we paid they would get us in a room but if not we would have to wait till exactly 3 which they kept there word and did not get us in till 305, so don’t expect to ever get in early

Staff, breakfast and clean were exceptional. Everything was excellent.

This place needed a thorough cleaning. The rug in the room stinks. The shower was leaking. The towels are old and dingy. I will not recommend this place to anyone. The breakfast was low grade with cold coffee and no hot water for tea.

Breakfast was good I am from out of state (came in from NC) I chose hotel b:c of its proximity to IAH AND the fact that there was an airport shuttle. BUT, when requesting a shuttle for my departure on Mar 28, 2026 the front desk told me that it didn’t start until 6am. I explained that there is a govt shutdown! Passengers are told to arrive 4 hrs before departure. Hampton Inn can’t accommodate their guests for an unprecedented situation that affects the whole country? No sympathy…not her problem.

Breakfast was good, staff was good. Parking was good.

👌. Could use more light on ROOM

no shuttle, but hotel was clean and very quiet. good complimentary breakfast

I like how close it was to the airport and downtown. It was in a quiet area near a Waffle House which is always my go to! Nothing about was bad

Accomodations and staff were great during my stay. The only issue was having to pay for self-parking for a regular lot. That was surprising.

Great stay!

Nice breakfast clean facility they do charge for parking now which wasn’t noted $5 a day

No hot water sink broken

Rooms were decent but they i don't clean your rooms on a daily basis so you need to ask.

Breakfast was good

Breakfast was just okay. They need more variety. Its very basic The pool wasnt in service that it had some issues. Also i had asked for a crib but when i got there they didnt have any.

Convenient stay for an overnight trip

Clean rooms

Our shower did not work the whole stay after being gone all day and promised it will work when we returned it still did not work. The staff was very nice and the property was clean. We had 16 hour days an it was very inconvenient not having a proper shower

All good

Good

not much we were out of power and water for the whole morning, no breakfast, no shower, no electric. It ruined our plans for the morning. i would like a refund for the one day

Soy una persona muy meticulosa con la limpieza y la presentación. Para ser un hotel con precio cómodo todo lo encontré excelente.

Very clean

It was very clean and nice. Wasn’t able to have the breakfast but looked to be a good breakfast area. Would stay again No complaints

The hotel itself is very nice. The rooms are spacious and more like a suite than a regular hotel room. The bathrooms are large and well-equipped. The television is enormous and on a swivel so it can be seen from anywhere in the room. The free breakfast downstairs was well-stocked and perfectly adequate. I chose this hotel solely for its proximity to the airport and its free shuttle service, but when I arrived at IAH there was no shuttle and no one to answer the phone or text at the hotel. After waiting almost an hour I finally took an Uber. When I arrived at the hotel, I was told that the shuttle wasn't currently operating and they didn't have a timeline for when it would come back into service. I'm sorry but travelers from far away really need to know these facts in advance when making arrangements. And travelers on a budget really don't like unexpected expenses to the tune of north of $60.

We were shocked that there was no shuttle to the airport. The uber cost $35 one way - the hotel manager said that people are often mistaken because there are 3 Hampton inns around the Houston airport. We stayed at a different one last year and thought that’s what we were booking again. Make sure you confirm there is free shuttle before booking if that’s important to you.

Preferred stay in the Frisco area

Good climate and good breakfast

.

There is another really good hotel on perfect conditions and the service was really good.

Easy check in

Clean rooms. Amazing Manager CC. No shuttle to airport but staff gave me number to personal cab driver. Comfortable beds and pillows.

Vehicles get stolen, robed

My truck ended up with three broken windows and my tools were stolen from it. This is an on going burglary and still no security or anything done about it. Makes you think it’s an inside job

Stolen from my vehicle last year

Smelled like cigarret, did not come once to clean our room or stuck up on towels.

We had seen the pool said it was closed but spoke to the front desk person and he helped us out my kids enjoyed the pool alot thank you! The room

It was pleasant.

Non

Everything was great

It was great. We just wish they would have be open and honest on the website about the pool closure. My kids love to swim and were so excited about the pool only for it to be closed. Overall it was a good stay.

Clean, friendly staff, continental breakfast were good. The rooms were clean and the bathroom was nice, especially the walk in shower. Overall, the hotel looked very modern.

Breakfast was good

Hotel was clean and staff very helpful

No walking area, did not serve tea with continental breakfast. I would visit again staff and faculties excellent.

Laundry did not work. Very disappointed

The staff was great! The property was well kept. The only thing I could complain about was my room was very dusty. Also, it seem like someone killed a bug or two in the bathroom and did not clean the blood up.

N/a

Safe

Very clean and nice rooms

Very friendly employees, with the expection on the housekeeper she didn't clean our next the 2nd day stayed

Super friendly staff..love it

I didn’t like the breakfast

We arrived late, but check in was fast. Hallway and room was quick. Very clean and breakfast was pretty. Good. I would definitely stay again at this hotel.

T

Everything was nice except one staff member and ice machine was broke

Fairly close to airport. Very good strong coffee. My guest enjoyed the rolling stools to put her luggage on, and the sliding bathroom door... Some guy underneath us or adjoining rooms were slamming doors at 5AM so hard, that it made the entire unit floor shook?

No tienen horno microondas en las habitaciones dobles eso no es bueno

Never

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The hotel is in a good location and was close by everything that we needed. We only stayed one night. Breakfast was good. Customer service was ok didn’t receive a good greeting when we were checking in m. There was a sign up and when the gentleman finally came out from the back I felt like I was disturbing him from doing something. But the overall trip was good.

The room was just as pictured and front desk staff was very nice

Very good place, close to the airport.

The phone in the room didn’t work, tv didn’t work, cabinet coming off the wall. Received a message that their was a water problem and had no water to use the restroom or even brush my teeth until I want down to front desk to get a bottle of water to brush

Fast check in and really friendly.

We needed a last minute hotel since our flight got canceled because of bad weather for 3 days. It was clean and quiet and price friendly

Poor wifi service, phones not working, noise all night from footsteps from the floor above.

My stay was great as usual. This has been my "go to" hotel for the last 3 years while staying in Houston. Still pleased with the atmosphere and amenities.

Due to the design of the bathroom door, it couldn’t be completely shut, and even if it was, the crack was large enough to leave it exposed. There was very little privacy.

I typically only stay at Hampton and it seems like every Hampton I stay, housekeeping really needs some training. They really do not clean the way they are suppose to.

The hotel is clean and the service is excellent however in our room, the majority of electrical outlets weren't working. Also, the USB chargers weren't functional. The Wi-Fi was too slow and it took some work arounds to connect. The refrigerator in our room was broken and had to be exchanged.

Curtain was dirty, I was afraid to open that how dirty it’s was. The view was terrible looking at trash. They needed to update everything in the room . Some of the outlets not working.

Then I move rooms. The front desk person wanted me to go all the way back downstairs with all my things and get the key. I told him I couldn't do that. So he brought the key up to me reluctantly. After moving rooms I found the coffee Maker was broken. She toilet wouldn't flush and the next day. I didn't have hot water for 3 hours out of the morning. Answer late, check out on hotels.com and in person, and over the phone there. Still wanna checking out no new about it. Even though it was set approved. And finally the room I was moved to had a broken phone. Didn't work not really sure what worked there at all. And it was raised apart as far as cleaning as carpet was very dirty

Close to the airport and convenient for my time in Houston.