Hampton Inn Houston Hobby Airport

The shower door broke the night person wasn't friendly

Disappointing

Disappointing

Goody Good

Good

The staff, location, price was fair, and it was just welcoming The breakfast could have been better and all the sockets didn't work in the room but that didn't really matter

The staff, location, price was fair, and it was just welcoming The breakfast could have been better and all the sockets didn't work in the room but that didn't really matter

Exceptional

Call the front desk no one never answered the phone. Kept waiting for a shuttle at the airport never seen one for Hampton inn. None of the ice machines was working,

Exceptional

The staff and the breakfast I explained it to the staff.

Exceptional

The staff and the breakfast I explained it to the staff.

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Exceptional

Did not know that they were only going to clean the rooms and pick up garbage trash in your room every other day the ventilation was terrible. The water was dripping in the bathroom tub 24 seven the floor carpet stayed wet slippery in the hallway to the bathroom, the adjustment to the air conditioning was not working correctly. Ice machine was not working.

Location Humid and wet

Location Humid and wet

Good breakfast, friendly staff. Clean

Everything was good except that. The hotel is going through a remodel, so we had to walk around the construction work. But other than that, everything was great.

Moldy rooms

Excellent # Not applicable

Excellent # Not applicable

the bathroom door was a barn style door that was also the closet door, didn’t provide a lot of privacy and was a bit strange to me

location was convenient the bathroom door was a barn style door that was also the closet door, didn’t provide a lot of privacy and was a bit strange to me

Servicio excelente, calidad de atención y muy limpio

The pool was not operational. It’s very convenient to the airport but you hear and feel the planes.

Wish price was a little lower when you stay more than one night.

Bad smell, ac doesn’t work

It's a great place for our employees to stay.

The staff was helpful, but there ware some issues with the internet not working and the pool was under maintenance.

Great

Convient location to Hobby and The Parking Spot

Lo que no me gustó y nos afectó mucho es que ningún empleado de atención al cliente habla español

Good stsy

Other then the beds needing to be updated it was a overall good stay.

The only issue I had was my AC nit was noisy I mean extremely so. It did not function well, just as soon as it would shut off it would come right back on. I had a enjoyable stay otherwise...

Very pleased with my visit

Good location. Safe. Not far from a Walmart and restaurants. Average rooms. The breakfast was above average.

Good breakfast!

Close to airport

clean room, comfy beds, clean property, very good breakfast and WIFI, very friendly staff!👍👍

Nice hot tub and pool

The front desk lady was not good customer service

the hotel was in the middle of some of renovation. drop our bags at 2.00pm on 5/5. came bact to our room at 10:30 pm went to bathroom NO WATER.went to the front desk said have water in the bathroom she said WE HAVE NO WATER IN THE HOTEL. went back to my room and my wife was passed out on her bed, we had been up since 3am . lPUT UP WITGH.eft the hotel as soon as i could find a hotel that i could check into 10:00 am on 5/6. WE SHOULD NOT BE CHARGED ONE CENT FOR WHAT WEHAD TO PUT UP WITH

The staff was gruff and not as helpful as I normally expect

The hotel was clean and the free breakfast was the best part. Hours of good food so that was amazing. The staff was so nice, when I asked for anything extra they were so helpful. I enjoyed all amenities like the gym and pool. I recommend anyone staying by Hobby or a stay in Houston.

Parking was good and well lit. Breakfast was not good. No fruit. Cold coffee one day. Hot coffee that was burning your hand but they didn’t have sleeves for the cup. Tub was stopped up and drained afterwards.

The breakfast was good. The only thing I did like was there was no fresh fruit.

Nice stuff and location

Clean room but cold pool.

Our bathroom was not cleaned. There was poop skids in the toilet pubic hair in the shower and a used bar of soap and washcloth next to the sink. The worst part for my family was the amenities were not working. You see this beautiful pool and hot tub online but when you get there, it’s full of bugs. Has this green slime floating on top and the hot tub was ice cold .

The room they gave us was dirty. When we returned to the front desk, they told us they couldn't do anything, that we should cancel our reservation and find another hotel.

Staff is nice! Rooms are moderately aquatinted and it's VERY close to the airport

The property was conveniently located. The beds were comfortable and the room was clean and inviting. Breakfast was plentiful and we felt safe at this location. We had a view of the airport and could watch planes speed down the runway. We would stay at this location again.

Did not have hot water the entire time and was told by receptionist I would get part of t money back and still have not seen anything

Location next to the airport

Location,staff & cleanliness.

Clean room. Staff was nice enough. The evening desk women didn’t seem very happy, but maybe just having a difficult night. The water wasn’t working in the morning, most likely weather related, So we couldn’t shower. And unfortunately I found out after using the bathroom. But that was no one’s fault. Overall glad to be there and not driving home from airport on icy roads. It was clean, comfy, and warm and breakfast was good.

Yes

Everyone was nice. Let me check in early

Helpful and flexible staff

Clean quiet location enjoyed stay 👌

Everything went well but for one of the front desk staffs who had an attitude….

Didn't have breakfast but room was clean and comfortable!

The room looked very old and had some dead bugs on the floor.

The reception staff was not very nice. They were rude and tried to make things difficult during our stay. I would hihgly NOT recommend this hotel.

No hot meals. Serve yourself. But clerk set up earlier for me. Staff outstanding.

Clean,fast, friendly

Room was clean and updated. Comfortable average beds. Upstairs room park close to the pool, Elevators are at that end. Pool and hot tub was operational and looked very inviting however did not use. Breakfast was great, many options in the breakfast room to choose from. 5sa

Great

Room had a big stain on the carpet, air conditioner was not working at all. Because we arrived late, there was no desk agent at the desk when we went to voice our concerns. Only a “we’ve stepped away and we’ll be right back” sign but no one ever came. The water dispenser was not working in the lobby. Just seemed like Hampton Inn needs a refresh. I would not recommend recommend this hotel

Yes resection Desks was very friendly and helpful

Amazing

My stay at this hotel was very nice, Staff was very nice and accomodating.

Hot water was not working for the first few nights. Had to take cold showers.

Amazing staff, very friendly

Had no power. Was a big inconvenience

The free breakfast was one of the best I’ve had. The beds were comfortable

Very comfortable and great options of complimentary breakfast.

I think you guys need a better breakfast better TV channel options.

Easy parking and accessibility

The room smelled like mildew

Pillows were hard, no towels for 2-3 days we asked over and over again. The pool was green and nasty. Not like the pictures at all. The A/C I’m sure had mold in it.

My family and I really enjoyed the hotel and pool!!

About

Check in was fine overall. Once in the room, it was visibly rusted on all metal. The wood beneath the bed was water damaged all around. The metal beneath the a/c unit was rusted and chipping away onto the carpet. The ironing board had a white powder residue all over the bottom of the cover. There was not any body wash in the shower where there should have been and the shampoo bottle was there, but it was closed and could not be opened which means we couldn't wash our hair. I had to put hand soap into a cup(because it was mounted to the wall next to the sink) to wash my hair and body. Not ideal. The side door to access the pool and parking lot was convenient to the elevator, but the pool door was left wide open the entire time outside and that area smelled strongly of weed every time we walked in and out. If it hadn't been prepaid, we would have left and stayed somewhere else. The front desk staff in the evening was fantastic, though! Great personality and demeanor! We enjoyed him!

Simple, served its purpose, right across from aiport parking, convenience store next door

Not too bad but rough part of town

Nice deal clean room

Great place

Great stay clean rooms

Good customer service

The room was tidy but not thoroughly cleaned. The continental breakfast was awful. No eggs, no bacon, no sausage and no waffles, just watered down juices and packaged biscuits. GROSS!! There were not any towels in the pool area so you have to bring your ONLY two towels from your room. When I called the front desk to bring me more, the lady said for me to come get them because there was no one available to deliver the towels to my room and the cleaning crew was already gone for the day and it was only 3pm. We asked for more toilet paper at the front desk and we were told they only had ONE roll left for the entire hotel. Beds were comfortable and the room was nice and cold.

Coffee down at the entrance was warm, not hot! The showers were not big enough. Some of the bed sheets had colored stains in them. Staff was professional and nice!

This Hampton Inn was not up to the Standard of otber Hampton Inns i've stayed in

Stayed 1 night for early morning flight. The food truck next door as well as the convience store next door were nice as there is nothing else in the area.

I found mold in one of my rooms

Easily accessible, quiet and clean.

Clean, nice bed

The hotel rooms were a little worn down. Outside looked nice.

Complementary ride to airport was very convenient and quick. Just let the person at the desk know that you need a ride and what time. They will take care of the rest.

The staff was friendly and helpful especially Robert. However. I am not sure how this is affliated with the Hilton brand. There were so many things that were not Hilton standard. Like a round toilet seat on an elongated bowl. Phones that didn't work, plumbing issues floors soaking wet from some sort of issue in bathroom and being told that there was nothing to be done to comp the inconvenience of clothes in our suitcase getting wet in our luggage as the wet carpet was not found before leaving them there because we booked thru a 3rd party . However, Robert was very understanding and tried to help us out.

Nothing within walking distance except one fast food place and a gas station.

Front desk woman was on phone, and seemed very irritated to help us when getting of phone. She was on the phone with a customer but we seemed like an inconvenience to her

They were very accommodating in transporting my party from Hobby airport to the hotel even though we arrived late in the evening. Everybody was pleasant.

Needed updating on worn areas of high traffic use. We had a leak from the bathroom wall and the carpet was super wet. Reported it and no one came to look at it.

Hair in the bathroom and there was blood on the sheets that we noticed in the morning once the sheet had come untucked. Oh and this wasn’t old blood it wasn’t washed

The staff was amazing Thank God for kind people the man at front desk in 3/7/2025 was so polite on phone and for check in thank you so much.

The property was good. I expected a shuttle to the airport and they provided a Lyft (free) instead, which turned out to be fine. Breakfast was limited to 'grab and go' but the signs at the hotel said the breakfast will be back 'soon'. I heard the hotel changed owners recently. Otherwise it was a brief but good stay.

Love this hotel!

Staff are great and taco truck delicious

Taco truck next door at the convenient store

None

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Great hotel, clean , friendly staff , great place to rest

SHOWER WOULD NOT SHUT OFF

Convenient location with a friendly staff. Clean and safe for a quick family stay.

Ok

Pillows were old & uncomfortable. Bed was old & uncomfortable & had a rattling noise. Room was humid