Grand Villa Inn Galleria

Staff was friendly behind the thick plexiglass. There was no staff when we checked out. The breakfast was terrible! Went to eat at 8 and not much there except browning bananas and withered oranges. There was some cereal and a pitcher of milk that had been sitting out. And a couple apples that looked ok. There was a waffle machine but the waffle mix would not come out of the machine. When we returned to our room the bed was made and we had new towels but it smelled terrible. I actually had an asthma attack! I do not recommend and am curious how their ratings were so high!

I absolutely love this place. This was mine and my daughter’s first time being there. And we absolutely loved it. It was quiet. It was peaceful. Good area. Good parking. Most definitely will stay there again if we go back to Houston. I would recommend this place to anybody. I feel like it’s more of a place for adults to just be relaxed.

Very cool n highly recommended. Didn’t even know breakfast was served though I did go for it. I’m short of words.

No hay mucho silencio, pero si seguridad. Y esta en una buena área cerca de todo

Pros: Great location, good price, spacious room, tile floor, good working A/C, fridge/freezer, microwave, comfortable bed, free wifi, and decent shower that never runs out of hot water. Cons: TV was brand new but useless, as it wasn't connected to anything, including wifi, rendering it even useless for streaming. Tried to connect the wifi on it, myself, but it wouldn't recognize the network for the property. So no live or streaming available, just a useless nice new tv. There was also a coffee maker in the room, which would have been great, but the coffee they included was in k cups, and the machine wasn't a k cup machine. I brought it to their attention a few times, but it was never addressed. Was just told that they would "ask the manager," but I never heard anything, and the proper pods or machine were never placed in the room. The people working there are all very nice, but also young and don't seem to know much about what's actually going on. Breakfast was supposed to be until 9:30am, but several times I showed up before then, only to find that all the food was gone. Staff again unhelpful, except to just say that "oh, yeah, the people came and ate it all." Extreme noise at nigh, at least from the room I was in downstairs and at the edge of the property by the main road. Between very loud thumping from the ceiling and extremely loud vehicles all night, I got very little sleep. Sheets/towels were also dirty/stained.

Very well maintained. Helpful staff.

One weird thing was although the coffee maker looked like a keurig it wasn't and the k-pods had to be opened and poured into the coffee filter. Also breakfast if go close to 9am get what is leftover and will not make more of the breakfast tacos or anything. Weirdest tv setup/had to ask to get the tv remote to work and then couldn't figure out how to turn the tv off. Staff helpful though.

Clean room

Very convenient place all in all.

Excellent

clean hotel with breakfast and privacy

The staff mistaken my room with another room and called at 1am rushing me to check out. Needs to be mindful next time.

Place is safe and quiet.

Room was clean. Close to a lot of businesses.

The room felt clean, it would have been nice if they turned the AC for us before we arrived in summer it was hot the first few hours, but after that it was pleasant. The pictures of the breakfast over sold the actual breakfast it was limited. But it was comfortable with bedding and the location was good for us to get around to where we needed. A couple of spots nearby the hotel

Front desk was helpful and gave me sample toiletries for my shower One room smelled awful and front desk changed it for us We only stayed one night too much street noise

Helpful staff

Seeing the receptionist all boxed in behind glass didn’t give us a lot of confidence about the area. Overall it was a good stay for the price.

Stayed twice already. Great if you in town just for overnight stay. Cheep enough and convinient...

Great place clean room

Quiet Convenient Updated...not much of breakfast though

All good

.

Very convenient location. Went for Joovay Junkeez weekend! Will stay again.

Excellent value. Nice, modern design. Clean interior and exterior. Friendly staff. Plenty of parking. The front door could use a door sweep so there isn't a gap. Other than that, all good.

Parking was easy and secure. A/C kept the room nice and cool. Management was friendly and helpful.

the parking was the best thing about the stay.. big parking lot parked in front of my door. Very minimal contact with staff the cleaners did come everyday. The room was bare minimum toilet had issues flushing, there was a 2 inch gap under the front door so light would come in through the crack. The room has very thin ceilings could hear every step from upstairs occupants. Next to busy road

Was clean and secure

Thank you

Did not feel safe and room was dirty with broken amenities

My husband and I stayed here for the weekend while we attended a marriage conference in town. I really liked the black and white color scheme and various accents both on the exterior and in the interior. Our room was clean and the AC worked great. We had a King-sized bed and three pillows, which were clean. There were mounted dispensers for soap and lotion, but no towel rack for the hand towels and wash cloths. Also, the hotel provided K-cups for the little one cup coffee maker, but there's no puncture needle - so we had to open the K-cups and pour the coffee in the filter, which made a mess. The owners need to reframe the door to the room, as there is quite a space between the frame and the actual door. Even when the bolt is in place, you can see a nearly half-inch gap, allowing light and air through. Lastly, breakfast could have a little more variety, but I understand they may not have a full kitchen. Perhaps some boiled eggs or yogurt could be offered and placed in a crock/cooler. Overall, it was a decent stay for the price, despite overnight shenanigans with some crazy street racing and loud music. I don't the fault the hotel for that. I loved the lobby's ambiance and the staff were friendly to us. Thank you!

There was drywall dust left on the floor in the bathroom where renos were recently done.

Standard good hot waffle breakfast. Could use a Kuerig machine. There was an issue with the electricity, a power company issue. Something about the 3rd phase of the three phases was missing. The maid service was great. Traffic noise was a bit loud. Overall, a good basic motel.

Breakfast was poor and it could last little longer like until 10am. It ends at 9 am.

Cold air conditioning, friendly staff

Location is ok, upscale motel feel. Clean room, comfy bed. Shower pressure is low. Parking right outside room.

Air conditioned and cleaned every day with very decent size rooms.

It was a good location and ask for room down stairs and we got it

Had a Clean room and great parking

Internet was not working so couldn’t watch tv, staff said was out. Reviews were misleading would not have reserved had I known this. Also very noisy . Definitely not worth the price

Great hotel. Staff was really nice, the rooms were clean and smelled amazing!

Let me just start off by saying that hotels need to stop using Ai to make their rooms and houses look nice. Walking in to check in the whole lobby area reeked of weed. It was not pleasant at all. Then we go into our rooms and they were not like what the pictures looked like. The rooms also reeked of weed. Beds were so uncomfortable pillows were not bed pillows they were couch cushions in pillow cases. The floor were concrete floors and you could feel the dirt so I put socks on and they got completely black after walking on the floor for a bit. Said we had free wifi but was never given the password. At night it was scary cause the area was overall just sketchy. There were half naked women outside at night cause they were filming xxx videos there. I was not expecting to see that. We just stayed in the room cause we were afraid to go out. Then in the morning we go have breakfast cause it said free breakfast and they had a picture of a buffet setup but when we went there was only granola bars, stale cereals, brown bananas, apples that looked like they put their nails into them and the mandarin oranges had rotten spots oh and the milk for the cereals was in a pitcher and it tasted spoiled which I fed to my kids, not knowing it was spoiled. Coffee was terrible. The only thing my kids liked were the waffles. So we just packed our stuff and left to go have an actual breakfast. It’s a lot but I just have to be honest cause I didn’t know the area.

The astetics of the property came as a surprise as it felt like a one room kitchenette. I think its becausr there's no carpet and it just felt different. Not in a bad way, just different. It was clean and comfortable and that's what I mainly look for when it comes to the money that I wish to spend. My check in clerks were not the most friendly, but weren't rude either. The property was less than 10 minutes away from where i needed to go, and there's a parkinh lot for convenient parking. First day i was able to park outside my door. Second night, i came in after 10 and had a parking spot, just not outside my door.

Awesome

Rooms were great, clean and the staff was very nice.

The room was clean, but the light in the bathroom was burnt out, and the door hinge lock didn’t work either.

A great value and recommend to others without hesitation.

The overall cleanliness was concerning, as the entire room had a pungent, chemical odor from the cleaning agents used. My experience was further frustrated by several maintenance issues: the first room assigned had no power in the bathroom, and the second room featured a bathtub with a missing drain plug and reversed water plumbing (cold water from the hot tap). Additionally, the ice maker was out of order, and the staff seemed poorly trained and unable to provide basic assistance.

The building was updated; bright and clean.

Great hotel with amazing interiors. Black and white accents and floors gave the hotel a nice touch.

Location is convenient and close to everything I needed. Staff is friendly and nice. Rooms are big and well equipped. Good quality for the price. Would stay here again.

The room is good but no ice machine available.

The room was clean and adequate, they deducted 50 dollars for essentials. And as of to date they have not refunded me my money

Everything was very clean. The parking was excellent and felt very safe there

Everything was all right clean room, the attention the breakfast all was good

Clean quite

Nice

Fun room. The little bottles of water in the lobby are nice.

The accommodation was in poor condition, featuring noisy and unclean rooms, weed growth inside, and low-standard bedding.

Roaches in each room I stayed in. Second room had dirty underwear and other people stuff in it. And my refund was not accepted.

Great location and very friendly staff. They helped us acommodate our needs at all time. We will definitely come Back and recommend this place to others

Yes

I love the aesthetics of the hotel and how close it is to where I am spending my time while in Houston!

Only bags with things I don’t eat for breakfast

This place has never disappointed

The bathroom cleanliness it was horrible towels had stains all over

Rooms appeared to be dirty

Every things

It was a pretty good stay overall. I was in town for an event, room was clean, traffic was low. Took a few to figure out the shower situation and you only get 3 pillows and none of them are very comfortable but that's really the only negatives in my opinion.

Excellent, I loved

Great

The staff and services are great, the room is clean, bright and the condition of the room is wonderful

I loved, this is excellent

It was great. Everything was clean front desk clerk was very friendly and very nice. She deserves a raise.

It was so great !!!!

The property was excellent and very knowledgeable

Good value

It was all great.

Pretty budget friendly hotel and friendly staff. Rooms are definitely really nice and worth the price

I love the stay here. Really nice breakfast, amenities, and accessibility.

There was a roach in the place

We went to a concert at NRG Stadium and stayed here. Great price for the location. Big room! Cutest retro style mini fridge, microwave, and coffee maker!

I loved the location and room. It was very hot when i walked in. They could've left the ceiling fan on at least. I checkes in after 9 so it was already late. The bed was hard. I didn't rest well at all. Room Wasn't cleaned properly as there was dust and a bottle top from a previous guest on the floor by the door. Bottom of shower curtain was molded.

The Grand Villa Inn Galleria is misleading the hotel rather motel it is not a hotel and not near the Galleria. It is in a questionable part of town with fantasy and bars close by the Inn. And the location is by a street named Beverly Hills. Someone had an odd since of humor.

Warm front desk service, property looks recently renovated and if not, very well kept! Great value for a comfortable stay. Large bathroom counter, large lighted mirror for the make up girlies, fridge/freezer, full length mirror. Everything was very clean, no damp smell! One opportunity would be to either get washable couch covers or invest in faux leather couches that are made in the same style as in the room, that I’ve seen in other hotels; they are wipeable! Couch is made of fabric and had a teeny stain or two. This was all in all the best overall stay on our trip! Very happy!

They cool, prejudiced but cool

Told me i could check in early ended up waiting a hour in a half no ac in lobby was sweati g and the guy in charge goes to church while we were waiting the whole time. Was very rude to us and did not care if we were upset. Very unprofessional business being ran

Smooth Check In and Check Out Room was clean

Was clean and quiet.

Everything was fine. At first, they gave us a room that smelled strongly like someone had smoked there, but we asked to change and it was better. The bed and pillow were very comfortable. The only thing I complain about is that there wasn't a blanket, but what was on the bed felt like a tablecloth and wasn't warm enough.

Ghetto property management. We received a call at 10:50 telling us we were past check out time (which was 11am) and we were right by the office visibly putting our bags in the car. They will charge you 50$ if you want to check in more than an hour early, and 10$ if you want to check in 30 minutes early. The rooms are decent for a two star hotel but you can find much better staff somewhere else!

I would suggest cleaning and wiping off the shower and the ac buttons as that’s the first things I noticed. The other thing was some towels were dirty. Overall they did get to my issues and concerns quickly. Overall nice hotel for the price and very convenient to walk around locally.

Everything

The design and the layout of the room was beautifully done

Moldy smell. Avoid thus motel.

Easy Access

The hotel itself was very beautiful very clean spacious the one thing that I did not like that they tell you they have breakfast and they do but it’s very little. They have Twinkies for breakfast and coffee with bananas. Also up on checking in, they told me I couldn’t have visitors. I couldn’t have anyone in the room. I just feel like they were telling me what to do and the front desk person was in very friendly. I personally will not stay there again.

I like the new remodeling

The staff was nice but that was about it.

The ONLY down side was the breakfast. We wanted eggs & sausage or bacon but they only had cereal & waffles. Besides that we LOVED our stay!

It was nice and quiet no disruptions but one thing I did find was a old towel hanging on the shower curtain but other than that it was a good experience

Exceptional

Very good

clean, quiet breakfast little selection

Poor

Exceptional

The waffles maker was a great idea. The room was spacious and had amenities for a comfortable stay. The location was ideal in close proximity to lounges, eateries and stores. The staff were friendly and supportive especially Shein. The same basic breakfast spread each day. A more protein rich breakfast with eggs and sausages should be considered.

Staff is super nice and willing to help. The rooms are big and well cleaned. There is a mandatory deposit of $50 that it is not mentioned when you book the room.

Superb

Accessibility I was able to walk to a few places I was visiting

The staffs are excellent and very helpful and friendly. Room is clean and comfortable. There are no hangers in the bathroom for towels and clothes.. it is so inconvenient with one.

Exceptional

Superb

Exceptional

The receptionist was very nice. I had only used and dirty towels in the shower, the shower's curtain is really dirty and the bathroom is full of mold.

Exceptional

Staff was very nice. Although it was a motel, the room was newly renovated and super cute. Very clean and I felt safe!

Exceptional

Staff was friendly and helpful The old classic look

Everything Nothing