Grand Tuscany Hotel

1000/10 my new hotel to stay in houston!!!

Awesome

Didn't have brkfst. There was hardly any staff. Not available when needed. Only there for short time, not properly staffed. We had to pay for parking?! Where else r we going to park our car?! Ridiculous!

10/10!! Beautiful & affordable!

Poor

Good

Room was out dated but poll was nice so

Clean room great service

Poor

Room was nice, but the lobby is nicer than the rooms.

Vi

Great price for a decent stay. Very convenient if you’re traveling thru. Large room is nice. Slightly out of ways. Enjoyed the stay.

I love everything about this hotel

Everything it was excellent I liked everything.

Great value for the price . Staff was very friendly. Amenities were great. I’d stay here again

Great large room. Great renovation. Accommodated an early check in.

I found dirty women’s underwear in my room and the sheets were dirty. The place has nobody on staff. It’s a bizarre property . They offered me a bottled water after my complaint of the nasty underwear in my room and unclean sheets and room. I disputed the charge and they actually fought it with American Express. It’s the strangest most bizarre hotel I’ve ever been to in my life. I wouldn’t stay here if it was free . Do NOT visit this hotel . It’s cheap for a reason

The room was clean and comfortable; the shower did NOT play with the hot water nearly burns your skin off (be careful) I love hot water just not boiling hot. The pool is in bad shape. The cleanliness of the building could be better. Staff at check-in was so kind, and friendly- we shared great laughs with her. She was not weird at all.

Excellent hotel and staff ?

Excellent hotel and staff

Everything it was excellent I liked everything.

Good spot to stat in Houston

The room was amazing for the price. My only complaint would be the different events going on caused the hotel to be a little loud.

Passable

I was great staying there

The save didn’t work or the telephone

I like the pool mostly and the view from my room

Clean and comfy The telephone wasn’t working tried to call to front desk and wasn’t working. Charge to much for breakfast and snack items

Superb

Clean and comfy The telephone wasn’t working tried to call to front desk and wasn’t working. Charge to much for breakfast and snack items

The establishment was amazing and very clean!!

It was a good stay. Very friendly front desk workers.

Need improvement

The property was ok not great. The hot water situation to take a morning shower was horrible. The staff was not helpful. I will never stay here again.

The property is lovely and esthetically pleasing. The staff are friendly and accommodating. There is always someone to assist no matter the time!

My room for the first night didn’t have hot water

I love visiting here! Great staff, quiet and safe environment!

Best hotel I ever booked

The staff was very helpful but my room was not the best. Bathroom was most disappointing.

Unfortunately, no hot water on the side I stayed on before with the view of the pool

I truly enjoyed my stay can’t wait to come back

Room was very clean, great view

There was a lot of areas that dripped water from corners of the ceiling. Not super noticeable but the atmosphere tried to cover up a lot.

Exceptional

nice place

Wished had a hot tub, but the pool was sensational

Wished had a hot tub, but the pool was sensational

The stay was wonderful just wish the light in the pool was little bit brighter other then that it was excellent

Dry nice weekend stay. Staff very accommodating

Front lobby was beautiful. Staff was great. Gave a us a room with a great view of the pool area

Staff was kind, well maintained pool! Would stay there again.

The hotel was very clean and beautiful close to some shopping

No opinions about the hotel.

I stayed 3 nights. The hotel and my room were very clean and nice. Very well kept hotel. I would definitely stay here again.

The view of the pool and the gym. The smell of sewer when walking into the hotel. The outdated furniture. The room wasn’t properly cleaned before..I found another guest belongings in the bathroom area. We ended up just leaving the hotel after 15mins of checking in. I was disgusted. ? never again !

Good

Clean

There was no

People left the hall/ elevator smelling like straight up weed. No pool towels. Gym machines hardly work. House keeping was daily but didn’t clean floors/ carpet. First time in Houston and didn’t my first and last in this hotel.

Clean room nice setting

Beautiful

Hotel was beautiful, rooms were clean. The only complaint is having to pay for parking on the property. I’ve never paid to park at a hotel I was staying at. But other than that I would recommend staying there.

The view of the pool and the gym. The smell of sewer when walking into the hotel. The outdated furniture. The room wasn’t properly cleaned before..I found another guest belongings in the bathroom area. We ended up just leaving the hotel after 15mins of checking in. I was disgusted. never again !

Beautiful lobby and good staff. My only issue is the chair in the room was dirty and stained. Other than that, the stay was comfortable and quiet.

Everything and the parking you pay one price and we could come and go without getting charged Everything was perfect

Everything and the parking you pay one price and we could come and go without getting charged Everything was perfect

Good price for a comfortable stay. Clean, comfortable restaurant and bar. Our room key needed to be corrected a couple of times on a 3 night stay. It was quiet when we slept, but the pool seemed to make it a party destination where 2 low class women threw a wad of gum in the pool. We'd stay here again for the price and the pool. All but 1 staff were helpful.

I will be staying here again.

Great stay, but don’t have complementary anything for as much as it is per room.

A super nice getaway, will be booking again soon!

This hotel was so beautiful from walking into the lobby all the way to the rooms & not to mention the huge beautiful lazy river they have. We really had the time of our lives. Everything about the stay was amazing. The receptionist was so sweet and friendly and helpful

We had a wonderful stay! Pool is AMAZING. Room was very clean!

The place was nothing short of amazing. The staff was friendly and nice. The check-in was a quick process and the rooms was clean. The bed was so comfortable and I will be back soon

Room was clean

For the price you pay, go elsewhere. No fridge, no microwave, no complimentary breakfast. Only 2 elevators for the whole hotel, which only 1 worked and showed no interest in getting fixed ASAP. $10 parking per day for only 20 parking spots, $20 per day for valet. Overall, you'd rather get more bang for your buck and this aint it.. Great pool view tho.

The hotel is beautiful. However, I would describe this hotel as bougie on a budget. Staff is friendly. Valet parking was not available. Outlets in my room did not work so we had to change rooms. Another guest was trying to hit on me at the front desk after saying no I was married. The pool area is cool because of the lazy river, but other guest were allowed portable speakers with very loud music. There were no pool towels available.

n/a

There was a wait for the elevators, not enough luggage carts. Overall building was nice.

Good stat

A/c was very loud in room, no one answered room to front desk phone or cell to hotel phone, 10 to park and think there were 3 people staying there...didn't share they had a lazy river until we left..we saw it driving away. black out curtains had more light not dark in room at all

Me encanto muy buena limpieza ,la comida tenía buena calidad y elaboration la piscina super limpia me encanto todo

The lazy river style pool was nice. There are towels available to guests. The lobby furniture seems eclectic, but the location of the hotel is great and close to restaurants and shopping.

The hotel just needs to be deep cleaned all the mildew in shower corners, algae from the plants, cracks, rust, a total maintenance overhaul especially if you charging the price you charging it should be spotless

Decent hotel, hard to get coffee after 12 PM

It was good staying here.

Niceeee! Perfect area, restaurants and local shopping centers!

Very clean room, everything was accessible, super convenient area with lots of stores and restaurants even walking distance! 10/10 will come again.

Older hotel. Good parking facilities. Nice lazy river. One could swim in it as well.

Have a nice time there will go back

We were concerned But the staff was great and the room was very large and clean and comfortable My daughter moved to Houston and we needed a hotel nearby We were there 3 nights We will be back!!!! Very lovely place

Wow. The hotel is so beautiful. Honestly the stay is everything you need. It’s all in one. The pool the bar the restaurant. It’s like a resort. I really enjoyed myself.

The pool was my favorite. Plunge pool and lazy river!!

Everything was very good just think they need a microwave in the room

:)

Had a hard time checking in. The pool area made no sense and it lacked a lot of lighting.

Really enjoyed this hotel! It is now one of our favorites of the area. Pool time and the cabana area was a plus.

Beautiful hotel.

Had a great stay and loved the pool it was great will definitely go back again!!

There were no complaints as far as cleanliness. It was disappointing to pay another $10 for parking in a parking lot you just drive in, no gate or guard. The other sad thing was '"Stuart Little" came out to much on my empty chip bag by pulling it out the trash to behind the desk. Otherwise I think if I had to drive through Houston again, it was affordable for the night. Didn't get to try out the pool but it looked really amazing.

Monica was great.

Beautiful hotel! The room was very clean as well just had a very weird smell.

Older lady at the restaurant she was awesome Monique and Alexis took care of breakfast hotels.com told me it was included. Clean rooms Gym Swimming area was nice Breakfast was great.

Nice

Amazing

the guy a the reception couldnt understand me or me him ...the room smelled bad and also we got bed bugs i do not recomend this hotel at all

Really nice place

We found long women hair on the towels and drier Beds were not clean

Great hotel stayed with great pool

The bed was very firm and uncomfortable. The room started out very warm, but finally cooled off. Over all the stay was nice and quiet. Very clean!

love this place i will be back again room very nice

The room was nice but the location was far from the elevator, so lots of walking. Hotels across the board are charging for parking when it should be free to guests.

The bed were very comfortable, the lazy river was my favorite part. Very nice hotel , friendly staff , super close to plenty of restaurants and shopping

I didn't use the pool or gym though they looked inviting because of my concern over certain shared public spaces where the volume of oils and fluids from people's bodies can build up invisibly. Shout out to Alexis the concierge who was friendly, courteous and professional. And though I didn't get her name, the blond older lady bartender was nice. Now to the food options. Unless you just enjoy throwing away money, I recommend eating at one of the many restaurants that are a literal five minute drive away. And skip breakfast altogether. The limited menu from the on site restaurant has laughable prices, and that's the only meal it serves, being closed the rest of the day. My room on the ninth of ten floors in the main tower was clean, big, and quiet. The TV remote had Netflix and Prime buttons but those services weren't available. No big deal because I was looking to sleep for most of my two nights. The thermostat worked well to control the room temperature, and hot water came out of the shower and sink immediately. I read mixed reviews after prepaying and got nervous. I think it depends on when you go. The place clearly survives off of booking private events more than locals. If I wasn't leaving Houston, would stay there again. Oh, and expect to pay for parking.

n/a

The pool was nice

Pool is amazing, they have restaurant and bar, plus restaurants in walking distance. Very beautiful hotel

Didn't make it to the pool but it looked nice the staff was nice and helpful

Everything was on top and worth it

No happy hour at the bar I don’t like the fact you pay for parking

The hotel overall was great! A few minor details in the hotel renovation process - it is evident that rooms are a combo of old/new. We did not spend a lot of time in the hotel to experience the amenities. Only thing I would like to mention is that I am not accustomed to pay a fee for parking.