Embassy Suites by Hilton Houston Energy Corridor

Everything was Excellent!!!

General attention. NA

Nice hotel

Clean N/a

First off this was our second time staying there , we celebrated our daughter‘s birthday there and now celebrated our anniversary night there we chose this place again because the staff is amazing Zasha n Yolanda’s staff are amazing from the moment you walk in they greet you make you feel very welcome. The staff seem to get along like family from front desk to housekeeping. Everyone is amazing and nice. Not to mention nor forget about the awesome breakfast gotta try that omelette. We will be back when there’s another opportunity..

Only this was the bathroom faucet needs to have sealant around it cause when the faucet turns on , it leaks all around .

Very good

Breakfast, room is very clean

Exceptional

The manager and the front desk hotel were outstanding!

Exceptional

Very good

When I came to the hotel to check in, the system wants them. One thing I heard the manager tell the front desk staff was to make sure the customers stayed happy while they work for the problem. This meant a lot. The staff was incredibly helpful and friendly. The room was very nice. Breakfast was great. And I would definitely stay at this embassy in the future.

Very professional and clean, staff was courteous and very customer friendly, parking was a little confusing but manageable

Very good

Exceptional

The mattress needs a replacement Not much

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Todo estaba perfecto y el personal muy atento. Me encantó mi estadía.

Everything excellent

The hotel staff was very nice and was helpful with my questions . The restaurant manager he was very nice and came out and checked to make sure I was doing well after I got my food . I will be returning . Thank You

I love the ambiance, the happy hour (minus the chips and dip), the rooms, and the breakfast

The hotel offered a ride to within 5 miles of the hotel. The shuttle bus took me to Walmart. I called for a ride back to the hotel and I was told they had to find someone to send. Finally the manager came in the shuttle bus and took me back to the hotel.

Breakfast was great. Everything very clean. Service is always great.

Top hotel to stay, when you visit Huston

Poor

The breakfast was awesome The sausage at breakfast lol

The breakfast was awesome The sausage at breakfast lol

Parking

Exceptional

Exceptional

Parking Snacks in the lobby for pet and people Free breakfast Pet relief areas Highway access

Snacks in the lobby for pet and people Free breakfast Pet relief areas Highway access

Very good

I love this place. Excellent customer service clean beautiful

Perfect stay!!!

Great Breakfast Nothing. I love everthing about this hotel.

Great everything and the cook for breakfast ain’t nobody better. Front desk ladies are awesome. Overall great place to stay.

Everything was great

There was a stale carpet smell in our rooms and in the hallways when you get off the elevator. The ladies downstairs were very helpful at the front desk. They offered to change our rooms ( we booked 2 rooms) and they also came in with Lysol and sprayed.

Rooms were fine. Annoying tv remotes, shower head & sink sprayed everywhere, & the bed was weirdly uncomfortable. My 10/10 rating is 100% for the staff & amenities. Bonus points for cleanliness.

I travel to Houston fairly regularly. This is my go-to place to stay.

We will definitely stay at this location for all future Houston trips.

Very good breakfast and clean room

Love the free beer real happy hour because I was happy for an hour. The parking kinda sucks but wasn't too bad.

Great service and customer service

Room was clean, closer details like the base board areas need work but overall, good!! Water pressure and heat AMAZING! The breakfast was also very decent. Definitely would book again.

Wonderful place to stay, this is my 4th time in less than 7months

An excellent hotel for business meetings, with a good bar and decent food. Highly recommended.

Hotel was exceptional.

Hotel is nice and staff was nothing short from Amazing. However, every single time we left the room and came back our key wouldn't work and we had to go down every single time to get it fixed. Room temperature was not good- the thermostat only allows you to lower to 65 but temperature never went below 68 and I am a very hot sleeper so it was uncomfortable. The beds are not good AT ALL!!! My body is soar from sleeping on the mattress. Also, we only had 3 towels to begin with BUT again customer service was GREAT, EVERYONE WENT ABOVE AND BEYOND!

Excellent all around stay!!!

Property is very well maintained. Parking is a little too close for comfort on the first level (tight spots), however, there are 2 other parking levels to accommodate bigger vehicles (

The hotel room was clean and very spacious

Great staff and amenities.

I asked to use laundry room and the staff failed to tell me it was broken

It's a really nice hotel! Loved the breakfast, the gym was nice, small but nice... the overall feel is very open and newer.. great location. . My only complaint was they put me in a room on the 3rd floor overlooking the furnace and just nothing nice and then it was a handicapped room which is not bad but why give it to me if someone else really needs it.

Wonderful! Perfect stay with perfect staff!!

The rooms are spacious, with the separate living area being a huge plus. The beds were comfortable, and the quiet atmosphere made it easy to relax. The complimentary made‑to‑order breakfast is a standout feature. The omelets were fresh and delicious, and the buffet offered plenty of variety. All of the staff members were consistently friendly, attentive, and eager to help. Whether it was a quick question at the front desk or a request from housekeeping, every interaction was polite and professional. There were three women in particular who were the kindest. One at the front desk and two staff member in the dining who passed out a flowers to all the mothers for Mother's Day and wished all mothers a happy Mother's Day. I hope their day went just as well as they made everyone else's. The location is ideal--close to the Energy Corridor, major highways, and plenty of dining options. Parking was easy, and the property felt safe and well maintained. Overall, I would absolutely stay here again.

The staff were friendly and truly the hotel is well maintained in the lobby areas. However my second bed had orange residue on all sheets, as if the sheets were not changed. A black dead roach popped out of the same sheets. Being quite frank, the beds were so uncomfortable and hard. My husband and I both woke up with hurting spines. Breakfast was also very selective, however the lobby was very busy and a bit disorganized to get served.

Breakfast Fresh Different Selections! Clean room && friendly staff!

We greatly appreciate the staff and the cook staff was greatly appreciated!

Great

We spent Valentine weekend here on a staycation. The staff accommodated my request for a higher floor and the room was amazing with a great view. We had a great stay. I'd definitely book here again. The free drinks during happy hour and the snacks were an unexpected bonus as well.

The room was clean. The staff were helpful and friendly. I would recommend this hotel.

Great

N/a

Very nice!!!!!!!! Good breakfast awesome staff

The property was clean . The breakfast could’ve been better. The selection was ok nothing special, for $300 a night I would’ve expected a bit more. Overall very good hotel.

There are recurrent problems with the buffet, which has to do with proper hot foods temperatures. The hot foods, esp the meats, sausage, bacon, eggs, were way below proper serving temperatures. In fact my coffee today was hotter than the hot foods. I brought this to the staff’s attention and I Spoke to the chef. The internal temperature of cooked sausage, etc should be 140-160 degrees Fahrenheit. Nothing was really done and I’ve had the same conversations with the manager(s) over the past several years. Nothing has changed. I’m a physician with extensive experience with public health, food quality & prevention. I’m trying to prevent problems before they start. One strategy would be to cover the hot foods & decrease the bulk of the stacked bacon/sausages/eggs from the usual 6”-8” to 3”-4”. The hot tables appear functioning but I have seen them not turned on.

This hotel didn’t disappoint

Good

The room, lobby, restaurant and staff are great. I’ve stayed twice and each time the card keys quit working after every use. Good thing Hilton has digital key.

Breakfast was hot and fresh. The happy hour was nice and the staff was very pleasant.

Great place

Clean room,omg breakfast was so good and happy hour was great. Front desk staff was great

Clean but small pool. Too many kids

From the time you walk in until the time you walk out the staff is welcoming and helpful, breakfast was amazing, happy hour was fun will be returning.

Exceptional Breakfast

Breakfast selection was great! Quiet and clean rooms. Fitness center was also nice! I’d 100% stay here again.

Everything was good

Excellent

The property was clean inside and out and the breakfast will make you want to come back

Love this hotel. We have a wonderful stay here!

clean and breakfast was amazing

Fine for one night on business. No issues.

Little hard to get a drink at happy hour and it was really just chips and salsa there

Room was clean staff was nice and accommodating

Excellent staff!

Very nice. Staff very helpfull and lovable. Above level Zachary, Sandra, Viviana and Maria. Special thanjs to Angel Sotelo

Staff was AMAZING!! Friendly, accomadating, super clean. Would definitely stay here again!

clean room and good amenities

Not entirely what was expected

The staff was very professional and courteous! The Manager was outstanding!

The room was extremely clean and the staff were extremely nice and helpful. The breakfast and happy hour was a big hit. We really enjoyed this hotel and will highly recommend it.

Walls are very thin. We could here conversations coming from adjacent rooms very clearly

I can’t be thankful enough , I will start with Sandra , she works at the restaurant , she is the most charismatic, attentive and most nicer person !! Then comes Viviana and then reception staff are amazing !!! Breakfast was really good with omelette stations, hotel was super clean , bedrooms are big and cozy. I think one of my best stays ever!!!

Friendly staff and an excellent buffet breakfast

Room was clean and comfortable . Staff was very accommodating and customer service is top notch . Will rent again soon. This hotel is definitely a GEM !

The hotel was wonderful, clean, welcoming, great staff, great location. great room set up !!!

Yes

I enjoyed the amenities and the made to order breakfast and the complimentary drinks at happy hour. I do have one complaint. I got a king suite and the bed was a queen, not a king bed. I spoke to the front desk clerk and he claimed it was a King size bed, but I was not. He was supposed to send someone to double check. Anyways, with the exception of that wonderful place to stay.

Amazing experience.

Everything was wonderful

Ms Fod and Yelonda were awesome. Very personable, energetic, and assisted in whatever I needed.There were a lot a things that I did not like. There was mold under sink in bathroom, red stain in carpet, noisy kids next door, heat or whatever underneath room kept knocking at night, highest floor was not available, lobby and hallways were very cold.

Room was spotless. Staff very courteous and friendly.

Breakfast staff was very welcoming and accommodating! Everything ran smoothly and was very clean.

Great service, people at breakfast were so kind, really thanks

The room was very clean and we had plenty of space. The staff was over and above with service and friendliness. The breakfast was by far the best offered in a hotel (free). We enjoyed our overall experience with the hotel.

This hotel is everything you want in a hotel. (Above and beyond)

Great pet friendly hotel.

Everything was great!

Embassy Suites exceeded my expectations and truly felt like a home away from home! The rooms were spotless, and the staff were incredibly warm, welcoming, and attentive, delivering exceptional customer service throughout my stay. The amenities were fantastic, but the breakfast was the real highlight an amazing variety with freshly made pancakes and omelets, plus many other delicious options that make it truly unique. The complimentary happy hour drinks in the late afternoon were an added bonus and such a delightful touch. Overall, I absolutely loved my stay. This is a five-star hotel that I would highly recommend to anyone without hesitation!

Very.

Have stayed here multiple times 0ver the years. Great facility that always seems to maintain a friendly and competent staff.

While staying here the power and water were shut off for several hours.

Everything was great. Pool breakfast and room service all wonderful

Very fresh, clean room, all was excellent.

The Staff were friendly and very helpful (made the check-in/check-out easy). The room was perfect, except for a little rust in the shower around the fixtures and the lamp above the desk not working...