Embassy Suites by Hilton Houston Downtown Convention Center

Superb suites, well equipped and spacious. Staff were very helpful.

👍👍

The breakfast offers a large variety. The staff does a great job at clearing tables, which makes it easy for everyone to find a seat. More bacon, please?

fantastic hotel! will come again

Very good

The property was very clean and smelled really fresh. The room size

Great Customer Service! There was a mix up with my online choice but it was cleared up. I would definitely stay again.

Very good

Walking distance to everything There wasn’t anything that I disliked

There was some brownish reddish liquid drippy rusty something from the bathtubs, and while flatiron it my hair, some water dropped from the ceiling. I was afraid I md get electrocuted. The breakfast was great and the staff was very nice. They even brought me a crib.

Close to game

Everything

Very good

Great location with lovely, friendly staff. The breakfast was delicious, especially the omelette station. The cocktail hour was social and fun!

Breakfast Not enough room in my belly for more breakfasts

Breakfast Not enough room in my belly for more breakfasts

Very good

Superb

I had an excellent experience from start to finish. Everything was clean, comfortable, and well-maintained. The staff was friendly, professional, and attentive, making the entire stay very pleasant. The atmosphere was welcoming, and the service exceeded my expectations. I truly enjoyed my time here and would definitely stay again. Highly recommended!

1st most the walking distance to the baseball park, then the proximity to the convention center and the green space park. Nothing really.

1st most the walking distance to the baseball park, then the proximity to the convention center and the green space park. Nothing really.

This hotel was gorgeous. Super clean! Breakfast was amazing and the location was super close to everywhere we needed to go. The only thing was the parking garage was $45 per day but Sundays are free off street parking. The staff was super friendly as well. I will definitely stay here again! And try the restaurant connected to the hotel. Chefs kiss!

Room size, breakfast, comfortable rooms

Room size, breakfast, comfortable rooms

Clean room and good breakfast options

Location and staff Parking

Parking

Delicious buffet and very clean renovated rooms.

Excellent location for events at the Toyota Center

Great vocational expectations met

Great hotel large rooms and the breakfast and happy hour service was exceptional

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Great stay

G

I loved everything

Everything was excellent. Will be staying again soon!

The room was clean and comfortable. The staff was friendly, polite, and always helpful. The pool area was clean, and well maintained. The complimentary breakfast was delicious. You could tell they took pride in their work. The staff was polite and on top of their tasks. The made to order omelets were amazing. When I come back to the area I will definitely be staying here again.

Outdated quality stay. Even though light fixtures and grout were old and in need of replacement the grounds were well maintained. More of a time share otherwise great deal and proximity to sea world parks and universal parks. Value was there. Jaime and Ghiovani were world class with customer service. Regardless of the outdated amenities we ended up booking an additional night due to the cost and location.

Great place parking a little high

Front desk associates were polite not welcoming. Facility was very well maintained and clean but I was not fond of barn entrance to bathroom because there was no way to close completely or latch it. Also, bathroom door was glass with a couple of etched horizontal stripes which did not provide much privacy.

Staff was amazing. Room was ready upon arrival. Awesome breakfast and happy hour

Excellent hotel in a busy location. Lots of ongoing construction nearby but the staff were very friendly and helpful.

The Staff was amazing, I didn’t like the early check-in fee. But rules are rules

Very Good

Great stay! Clean property and friendly staff.

Everything was great. No complaints; however, be aware they will charge an additional $ 100 each night you stay for any damage to the rooms. Just keep that in mind. The rooms are spacious. 10 out of 10. Love it. Great Hospitality ❣️❣️❣️

Hotel was very clean and staff was very friendly. It’s located near ball park and lots of activities very close to hotel.

The stay at this hotel was very pleasant. The staff were nice and helpful. Even though the hotel was in the heart of downtown amid the hustle and bustle of the city, the hotel overall and especially the room still offered a relaxing and peaceful setting. We enjoyed the breakfast and the restaurant, both were amazing. Will definitely stay again if I’m in the city.

The room was spacious, and beds were comfy! My only concer was the bathroom door, I prefer to have a handle in the door rather than a sliding door. Regardless, I would definitely stay here again!

Excellent experience! Our stay was perfect for our girls’ trip!

Front desk staff were super helpful and kind. Property was well maintained and convenient to mostly everything we wanted to do in Houston. We drove no more than 20 minutes roughly for some of the things we wanted to do. Some activities were as close as a half a mile away. The restaurant on the first floor was delicious and the weight staff there were amazing, especially True. Would definitely stay here again and would definitely recommend to a family or friend.

Th

I also found his comments regarding the complimentary evening vouchers unprofessional. He jokingly asked how many adults were in our party in connection with the vouchers, and I did not understand the reason for the joke at the time. I later realized the vouchers were related to the bar. We do not even drink alcohol, which made the interaction feel even more unnecessary and uncomfortable. Overall, the experience made me feel that I was not being treated as a priority as a guest. I expected a more attentive, courteous, and professional check-in experience, especially since I already had a reservation.

The room was spacious and comfortable, and the breakfast was enjoyable, although it was buffet-style rather than made-to-order. The valet area was quite small, which led to significant congestion and made arrivals and departures somewhat stressful. On the positive side, the location was excellent for attending the Houston Astros game, and the area felt safe and convenient.

Good breakfast for the family buffet

Pet friendly. Safe area.

Great place to stay. Clean and great staff

Room was clean and tidy - bath tap leak need fixing, could do with hand held shower.

place was really nice. Rooms are a good size. Location was perfect for the things we wanted to attend and was close to parks and good restaurants.

Great place, spacious, free breakfast, only has Valet-$60 dollars over night, and safe.

The staff was very helpful. The room was clean, however, the bathtub was dirty.

Lovely stay.

Place clean and great environment

I usually stay at the Hilton of the Americas, decided to try the embassy this time and I was blown away. Excellent

This was our 1st time staying, we will be staying again in the future.

Always enjoy staying here for all the extra amenities like the reception hour and fantastic breakfast!

Great place to stay if you are going to the Astros game!!

My Number One place to stay every time I attend an event at the Toyota Center. Rooms are always clean, the Staff is always friendly and the breakfast is great.

Good

I love this property! Great location

Everything was very clean and well taken care of. Staff was very helpful and cordial.

The hotel is amazing 👏

never again

Everything was as expected apart from the breakfast. It was the same breakfast everyday, so not ideal for someone staying multiple nights. The cleaning lady was excellent as she kept the property tidy everyday. All the staff were very helpful. A complementary bottle water in the room would have been nice. Overall, a very good hotel with good sized rooms in a very good location,

The suite was large and perfect for separate space. The breakfast and afternoon snacks and drinks were great, this was a perfect stay for my 2 boys and I. The ONLY complaint I had was parking pricing, but it is downtown Houston

Parking no handicap

The beautiful lobby definitely is misleading as the rooms themselves are underwhelming

The only complaint that we had was the music that played all night both nights even after calling the front desk.

n/a

Good place

The staff was so friendly

Staff was not friendly. They never greeted us or welcomed us back when we returned from our outings. When I checked in, I was not greeted by the receptionist. She was unfriendly our whole stay. The front desk people just stared at us as we came and went. They greeted other guests but not us. No warm welcome at all the whole stay. I did not feel welcomed at this hotel. The restaurant hostess at the hearsay was also unwelcoming and was on the phone and did not take care of us. We will not return and don’t recommend anyone to stay here. Valet was also rude and stared at us as we arrived and did not welcome us either.

The hotel provided accommodations upon arrival. We enjoyed Happy Hour each evening, the Breakfast was delicious each morning. Everything was in walking distance.

Clean room, amazing breakfast, and love a good happy hour!

The property is nice very convenient , great location. The only thing was a ask for a request not to be close to the elevator , and gave me one was a little noisy but not a concerned. When arrived the person who check me in was very rude when me asking questions, she looked like she did not had patient. Other than that the rest was great.

Great place to stay for Daikin Park. Property was clean, comfortable and had great amenities.

Everything was great

Well positioned in Downtown Houston , safe to walk around and near the FIFA world Cup Fan Zone and restaurants/pubs. Breakfast was nice, staff were always helpful and the hotel room was clean and well maintained. No items offered in bathroom other than Shampoo and soap.

Wonderful

The bathtub would not drain so it was very hard for us to take a shower without standing in ankle deep water. I let the front desk know, but nothing ever happened so it’s very disgusting. Taking a shower.

They did not want to do that for it will lose them business so they obscured it in the marketing. This soured my experience greatly.

Great staycation

We enjoyed staying at the Embassy Suites as a family in July, 2026. Friendly staff, clean rooms, plenty of space, delicious breakfast, hot tub and swimming pool made our stay unforgettable!

Toilet did not flush well and shower was dripping.

Deborah from Guest Services was amazingly welcoming. The breakfast crew on 2nd floor are very kind and attentive and accommodating. Their breakfast is delicious! We stayed here Monday through Wednesday. Hotel is very clean, from lobby to elevators to hallways to the room and so forth. The valet service was also very fast and friendly. They are also quick to answer the front desk phone and satisfy our request for extra towels and toilet paper and even a box fan to create white noise for our English Bulldog, Michael. The whole staff who encountered our pet Bulldog was very friendly and kind to him. Michael loved everyone at the hotel and they loved him. The location is very convenient with Discovery Green across the street, George Brown convention center and Toyota Center just 3-7 minutes of walking distance. We stayed on the 8th floor. Their swimming pool and gym are on the 3rd floor. They have 3 elevators which are fully functional and you don't have to wait long to catch one. We felt it's in a very safe area. We rested well each night and woke up to delicious breakfast every morning and when you come down that lobby, all the workers greet you with smiles. This will be our stay location when visiting Houston from now on.

The staff were great!! The room was clean and comfortable. Hotel did not have a parking lot. Had to park in front of the hotel. Breakfast was great! A big selection of food and snacks.

Excellent staff

Hotel was nice but the front desk personnel needs more training on how to help customers

Hotel is nice, I had the king suite, only issue was our room wouldn’t get as cold/fresh like the other room, breakfast is pretty good, 2 free drinks is ok can’t complain, vallet is pretty quick and consistent, front desk is helpful attentive, and do follow ups throughout your stay. Nice area, 11 minute walk to Astro game.

The hotel was clean. The staff at the front t desk and valet were helpful and courteous. The pool was clean and great on the hot summer days.

Great services

Really nice hotel! Kid friendly, with lots of amenities. The valet was very accommodating and the front desk was responsive and friendly. Amazing breakfast and nice pool and gym area.

great stay, staff is very helpful, great breakfast

I really enjoyed my stay and will return for sure!

Everything was significantly below standard

The breakfast and its staff was excellent. However poor management, they had plumbing issues which led to zero water in the building until past midnight.

Design and room structure!!

El hotel fue amable en regalarme una noche por un problema de agua que tuvieron esto habla muy bien del compromiso del hotel con sus huéspedes, regresaré pronto

Accommodating staff, friendly and professional. Amazing breakfast! Speedy valet. Great place for a home base during our vacay.

The staff was friendly and helpful. I appreciated the 2 complimentary drinks from the bar and the free breakfast. My room was larger than I thought it would be. It was lovely. The only thing that shocked me a little bit was the $100 a night incidental deposit. I’ve stayed at other locations and it was never that high. I would stay here again. You can’t really beat the location.

Very nice hotel located in the city center. The rooms with nice and spacious. You get a welcome bag with snacks and water, I really enjoyed that.

Great stay. We’ll be back

Love this hotel! Always clean and love the location

Great place to stay👍👍👍

Great downtown location that is quiet and clean.

Nice

The front desk staff was very nice and extremely helpful. The whole staff was amazing. The hotel was very clean and nice.

Everything was excellent. Next to the Brown, walkable in a few minutes, marvelous breakfast included. safe, valet parking so convenient and reasonable. I'll be back.

Close to Discovery Green and Daiken Park.

Air condition in room didn't work both nights!! They sent help first night but second, just told noone available and if it was really bothering us, they would change us room like no big deal even though we have multiple kids and lot of luggage. To end the night lots of criminal activity going on outside the hotel with bunch of cops everywhere literally locking us up in our room. This was definitely the icing on the cake!! Never staying downtown area again it has became to dangerous for our family! Discovery Green park definitely not the same