Days Inn & Suites by Wyndham Downtown/University of Houston

Great value

Worst hoteL. DO NOT STAY HERE

You deserve it

Stains on Sheets an couch

Place was veey clean and very safe. Excellent customer service!

The location of the entrance off the interstate was the only negative... My Lyft driver passed up the entrance and had to go all the way back around to get back to the hotel so he cancelled my ride and I almost missed my bus that morning....

The most unfriendly or unhappy staff. No one smiles. No greetings. The lady behind the reception gave me no information about the hotel. I asked her...is there any information you need to tell me. When is breakfast? The breakfast was bare minimum for a Days Inn. At 8am when I went in there no eggs just scraps in the pan and maybe 5 napkins. The smallest paper coffee cups I've ever seen.

Great stay

There were roaches in room 109

Stayed for a night with kids. The room is clean.

Super clean, good odor, very big room, nice free parking, price is the best

Little options for breakfast, may need to eat out for breakfast

Very clean Stairs but good exercise

We are coming up on a regular basis and request specific rooms due to my wife's handicap. My wife mistakenly requested the wrong room and the front desk clerk immediately resolved the problem once I found it. They are very nice and accommodating for us. The rooms are always clean and comfortable.

Convenient location between downtown Denver and NASA

Good stay at a good price

It's clean and quiet staff was nice

The staff are so nice every thing was perfect we will be staying here again when we come to houston

all was put away at 8:55 am- had coffee no cream they ran out. not very hospitable.

The hotel is not what I expected. I asked for a front room because of how the hotel looked. There were prostitutes and drug dealers. The toilet did not flush. We had to put water in the back of the toilet. We didn't bother about getting another room because we got back so late. Overall worst experience.

Great property. Very helpful staff. Excellent service.

There were stains on the wall and a lot on the shower curtain.

Bed linens torn and stained. Used shampoo bottle in shower. Floor greasy. Awful neighborhood. Next to adult store and vacant lots.

It was right off the highway Staff was not the nicest and seemed to have given us a room they knew the ac didn’t work correctly. Found hair/trash on the bathroom floor.

Quiet the first few night but the Night Manager was not as friendly as day person. Party & very noisy room next to me Lights did not work only a couple in my room.

Very clean Wish I had the regular remote to the tv to watch Netflix

First, they gave me a room with 2 queen beds, beeing that I made a reservation of a room with 3 queen beds. Second, when I went to ask them the why of this change, the lady in charge was talking me in a such a manner that I didn't like it, she also said that was lying. Third, there was not a swimming pool like they announced. And fourth, me and my guests went to have the breakfast they offer, It was 9:20 am when we got there and there wasn't nothing just coffee. They took everything away at 9:00

Great basic motel. Clean.

Everything Nothing

Location

Muy sucio el cuarto el tapete de el baño estaba usado hasta mojado,el piso sucio las escaleras lejísimos de los cuartos horrible todo jamás lo recomendaría

When arriving to the Hotel it was nothing like on the website Booking.com. So I didn't stay there. It's looked very unsafe. Not to be funny it looks like a Motel instead of a Hotel. Nothing

I was hoping to get a refund and I didn’t get one

Nice hotel,delicious breakfast.clean and comfortable.

Not a clean place, young staffer was rude! House keeping left only towels took bath mat did not make bed or empty trash. The manager approached me next day to inquire I gave him details on what occurred and he made excuses that the worker was young, she came from another country…

The Desk Clerk is in a protective enclosure. There are weirdos on the lot, and the room smelled. Worst hotel I have EVER experienced!!!

Good ac, quiet, clean. Close to UH and food and shopping.

This location is close to UH. This is the main reason for my stay. To be close to family. It’s quiet and clean and a well lit parking lot. Do t let the location scare you off. Close to chick fil an and McDonald’s and gas stations. Walmart is close by as well. Can’t be the price and cold room.

Very good stay overall...I would again if in area

The property itself was clean. The restroom in the room had a glob of hair stuck in the drain of the tub and the tub was dirty.

Es mentira del Breakfast, eso es solo un cuento. Pero el ligar esta bien, aire funciona perfecto, todo limpio me gusto la comodidad de la abitacion, excepto que el inodoro no funcionaba, eso puede ser frustrante pero en mi caso solo estuve aproximada mente 6 horas por lo que no me afecto.

Modern, clean, family run motel. The ACs were working unlike most motels. It's right next to the freeway but that sounds like the ocean to me. Blankets were too small.

Property manager It smelled like mold and mildew. It was spiders in the room, very uncomfortable.

Room was clean. Property was safe. Breakfast wasn’t great.

ok

The event scheduled an area had been canceled and refused refunds now stuck paying for rooms I didn't use

Just stay one night while attending a conference. Great service!

Not clean, not helpful staff. Breakfast stopped at 8:45am.

The pictures on Expedia are NOT pictures of this property! The pictures are a DRASTIC misrepresentation! This hotel is not in a safe area, the property looks old and the outside was not clean. The only reason we didn't immediately drive away was because I had already prepaid for the room. The room itself was clean. The fridge and microwave were in good working order and clean. The bed was very firm and the sheets were stiff, but the AC worked well enough to keep us cool all night. The water barely trickled out of the shower. I could not even wash my hair because I did not have enough water pressure to rinse it. Breakfast was only served for a very short time each day, ending at 9 am! Ridiculous! The front desk staff was nice and helpful and the housekeeping staff was also helpful. If you are a single person in town to work a job and need a cheap room, this might be fine for you. But for a family, i would not recommend this place. I felt upset from the moment we drove up because the pictures on expedia were NOT representative of the actual property!

It was ok. I needed a handicap room because I use a walker. The first room was dirty, still had someone stuff in it. The second room was not handicap accessible,

Very clean The shower head was broken and leaked water all the way to the floor.

Room and bathroom were incredibly clean!

I would not recommend.

The Room was clean but was very warm upon arrival. When I checked in the staff was nice. Upon checking out, the staff wasn't as nice. They served the same breakfast for the two days I was there. It would be nice to have variety.

The guests above us were really loud.( to the point of keeping us awake) We called the front desk to ask if they would call the guests, they said they would. The guests made more noise so my husband went and personally talked to the ladies at the front desk. They again assured him they would call the guests. The noise never stopped. Breakfast was not good .

Clean

Nothing Staff was so impolite, rude and disrespectful. Owner has a really nasty attitude, and unprofessional. Once, I got in my room and sprayed it down. I had a big spider on my bed.

Please do not book this hotel I can say that my experience there was absolutely horrible. I drove four hours to get to this hotel upon entering the room the air wasn’t on, so me and my children had to sit in a hot room until the air kicked in . Well the ac unit was broken because the ac only blew hot air literally . They offered to move us to another room when entering that room I noticed that the room was disgusting the floors were dirty the covers were filthy and there were gnats everywhere not to mention gnats inside my original room that I had booked. I stated my complaints and concerns to the front desk and requested to speak with a manager the first day throughout the day but they stated the manager wasn’t on the property I booked for three nights long story short but ended up checking out the first night there this has been the worst experience ever!!!!

Was good

Somewhat of a quick check-in. Arrived and everything about it was sketchy. From the unwelcoming interaction at the front desk and very gloomy room. We laid on top of the bed to watch TV and started to get bug bites before even moving the covers. Went to take a shower and there were 3 big bugs in the bathroom so we decided to vacate the premise and find another hotel. When I called to let them know they offered no support or apology.

All in all, you get what you are paying for.

Easy to find, super quick check in and check out. Area was amazing. Some things were broken, but overall was good.

Hotel and room was very clean, close to restaurants and Walmart, bed was very comfortable, complimentary fridge and microwave was very helpful, front desk lady wasn’t the nicest though.

Decent place to stay. Did the job of providing a place to sleep and breakfast while we were exploring downtown and the botanical gardens in Houston.

NA

Property is a reconstructed motel not a hotel. However, the room was clean, furnished with what appeared to be daycare furnishings. Stairwells needs to be pressure washed and breakfast was depleted as early as one hour into the start of breakfast surprisingly for a small motel. Location of the motel was surprising tucked away behind another building just the interstate service road. Overall i would rate this property between 2-3.

Staff are supportive and helpful. Will plan again to book same in future.

Good basic room. Convenient. Clean. Would stay again. Gym was out of order

Okay 👍

Clean neat hotel. Friendly staff with a nice breakfast ! Would recommend !

The TV was stuck on caption.No big deal it just got on my nerves a little.

My room was very clean and exceeded my expectations The staff was amazing and absolutely helpful

the stay was ok, there were a few insects in the room

Did not stay here due to the strong mouldy musty smell in the room and people constantly looking in our window while we were there. Room seemed clean. Staff was gracious.

Good

Very good

Excelente

To say that we were catfished by this property is an understatement. It looks nothing like it does online. It is literally an open air motel that has been renovated. While it was somewhat clean, it still gave somewhat trap house motel. And it had a slight odor to it, that did not go away. If it had not been the fact that we were only staying for a night I would not have stayed. I slept in my clothes.

Clean place- area is not that great!

Goo stay in and out.

Clean room. Nice staff. Decent breakfast.

Room is clean , Air conditioning works well but ventilation inside the room is not great whatever perfume you are using or eating anything, smell will stay in the room for a long time until you open the door for like 20 minutes. Stuff is not bad and the good part they sell water and soda for cheap prices! Water for 1$ that is something new!

Clean room, friendly service

Ok

The bedding wasn't comfortable and the TV didn't work.

The area may not have been the best, however the room was very clean and the bed was amazing.

The room was really nice. It was clean. The A/C was off in the room when we got there so it took a while to cool down. But once it did, it was cold!! Overall it was great for a 1 night stay.

Breakfast terrible - sausage cold inside -,eggs barely warm

shower barely sprayed no water pressure, refrigerator dirty, tv problems.

Room was clean and the property seems secure.

Room was clean and property was clean but small and not many amenities.

We stayed here for one night so we could attend a concert downtown. We got there super early and was allowed to check-in for a minimal fee. The man at the front desk was nice and friendly. The 3 bed comfort room was spacious and clean. This was our second time staying here and we would do it again if need be.

Very clean property great service personnel would definitely return

Excellent. Wonderful.

Average hotel. Free breakfast was not good at all.

Recently remodeled but lacking in cleanliness. I arrived and door was open. Told the maid I was assigned the room and she went inside and said only needed towels but didn’t come back. Another maid started complaining about staff renting the room before it was ready. Pubic hair on bathroom wall, dirty floor, dirty remote

Bad smell

Staff was

Everything was above my expectations, room was very clean, breakfast was great, staff was very friendly.

Arrived and room smelled like cigarettes when it was a smoke free, told the cleaning lady and she just sprayed febreese. I was in a hurry for an extent but didn’t have time to waste, came back at night and odor was strong still. Let owner know but didn’t offer anything to help

While the area around the property isn’t great (next to the highway) the Inn itself makes up for it with their hospitality. They truly care about your stay and ensuring your comfort. The Roos are large and comfortable.

good, the only thing is the restroom

Easy acces to different businesses and close to down town

Traveling for work and needed a last min stay. Place was very clean and well lit. Part of town was a bit

Staff is very good! But multiple buttons in the air condition are missing and the tissue box was almost empty.

The iron did not work, dog barking and ladies laughing at 4:30am. The property was good for a night stay but not longer than that.

The room was clean but the bathroom needs more hooks to hang the clothes and towels.

The photos shown for this hotel are very misleading and do not match the actual property. It looks like a completely different hotel in person. I traveled with children, and the surrounding area did not feel safe for families. There are several adult stores around the hotel, and we saw people smoking pot during our stay. It was not an appropriate environment for kids. If you are traveling with family, I strongly recommend choosing another hotel.

ROOM WAS VERY DUSTY AND NOT CLEAN

Hotel room was pretty clean, AC worked great and bed was very comfortable, will probably come back next time.

Room clean and adequate. Amenities limited (e.g., breakfast). Staff were friendly and efficient. For the price, it was good value.

Clean room

The overall look of the hotel wasn’t bad. The rooms are outside but they are updated. Unfortunately, when I checked in, my room was not ready and I walked into a dirty room. No problem, got moved to another room. Room was not bad, but something was off and I was uncomfortable. The floor wasn’t as clean, had hair on the floor still. The bed’s comforter looked like it hadn’t been washed and the towels were covered in hair. I wasn’t very comfortable with staying there, so I left. But the staff were very friendly. I just decided to get my things and go elsewhere for the night.

Great place

When we checked out the clerk at the front desk wanted to know why, I told them why. They didn't seem to be concerned.

The rooms were very clean and spacious.

Room very clean. Neighborhood is meh.

The AC smelled like mildew and it made the entire room stink and the sheets were stained. I would not stay here again. It was good for a cheap motel but the area didn’t feel safe to us. The staff was nice and overall the room was clean.

Friendly staff. They let me print some document for work without charge. It was super helpful.

Truly unclean.