Days Inn by Wyndham Houston

Staff was rude during check in and as well as tried to charge me additional fees

.

The hotel I stayed in had bedbugs, no working phone no smoke detector no TV that worked or remote to go with it. The door to my room had a huge gaps on all sides. I could literally slide my pinky finger through. The maid staff there had no cleaning products on their cart. Nothing to sanitize the room for $75 a night plus their pet fee. The hotel is absolutely disgusting and the people that stay there are the worst type of people criminals thieves you name it and the hotel knows that they're breaking into rooms on their property stealing peoples belongings. They just to take ownership of it and if you go to the hotel management about it, they respond with we are not extending your stay.

Roach infestation

Ps el hotel se veía recién pintado pero cuando entré a la habitación estaba muy mal estado esta sucia encontré cucarachas la puerta del baño se le salían los pedazos las camas estaban sucias y habían pelos de otras personas, cuando fui al desayuno no había nada solo serie y 3 pedazos de pan de verdad que no fue una buena experiencia mi pareja me dijo que para que elegí ese hotel

Good

I don’t stay again And the bed was comfy Floor was long mopped Used soap in shower A roach came out Woke up to a large roach in its back Some crap behind garbage can Door to next room you can hear conversations All pics are fake The front desk guy shirt stubby hung up on me The pool looked filthy Hair in shower The other front desk tall guy was very nice and took pictures after I complained Sheets seemed cleaned Tv is outdated Door isn’t very secure Breakfast was ok

My television does not work along with the phone. The room was not clean. In fact, I had to mop the floor which turned my mop nearly black. Then I am being charged a daily fee for having a dog despite the FACT the room was dirty when I checked in with orange and brown stuff covering the walls, an a/c unit filters were black with mold. The door to the room does not close properly and the sheets in the room were dirty and no mattress cover on the mattress. Hopefully it does not have bed bugs!!

Nothing! People hanging out feeling unsafe using drugs

Nice hotel than you clean everything happy to sleep

Nice clean Good staff

The looks of this hotel are deceiving . Our first room the air did not work so they moved us to another room the second room smelled musty and it in fact had bed bugs . They moved us to a third room and it was okay . They need to have more breakfast options .

Nothing Everything

The room had a terrible smell, mainly in the bathrooms. The property didn't quite look like it did on booking, in my opinion. And I wasn't aware of deposit until after I booked it!

The blankets were dirty and the room’s alarm was doing noises since we arrived.

Easy stay no issues with anything Loud at times

People are hanging it out. Very hood and ghetto

Bed bugs shower stop up ?

Front desk is useless. They will tell ppl what room you are in without your permission. The room was filthy. Found a dirty towel hanging in the shower. I had to connect the TV because the front desk did nothing when I complained about TV not working. Homeless ppl on property along with prostitution going on

Crack beads every were suspicious activity for two hours I sat there for booking to give me credit I never received It’s was ghetto

Everything was dirty also had a horrible smell the showers were even disgusting. We asked for new linen they advised it was none available in the hotel Clean

This property looks nice when u check in. The guy at the front desk wasn’t nice or personable. The room was horrible. The towels were dingy. The bed has dirt/crumbs in it.

It smells bad.

They didn’t give me my money back

Clean. Comfortable. Toilet leaked into the floor. No microwave in the room. Guy at check in was rude. They tried to charge me an additional (refundable) deposit for damages upon check in (undisclosed in the pre-paid booking).

The air conditioning doesn’t work, the bed is really bad

Excellent customer service Nothing

Easily the worst and dirtiest hotel I have ever been to

Cool It had a slight odor. Kinda an older hotel maybe

I liked the break fast This booked a month and paid up front and they charged me 1710.00 for 30 days plus 367.30 tax which they're nit giving me back they said. Any other hotel I have nook or stayed a month has gladly giving his back . I know they will file that I stayed so they won't have to pay it . So they are keeping it . I plan on filing with the court because they are very rude to most customers. I am very versed in tax law and I have am not gonna double talked . Each employee has said something different so I will take it up to the courts

The roaches

Not a good place to stay

👍

Love it

Great

The place needs a remodel,

The Staff. Very unprofessional at night shift.

Rooms are renovated.cleaner and more space.

Exactly how I wanted to stay

The room was nasty, toliet leaking, no smoke detectors, gap around the door, remote didnt work, smeeled horrible including the lobby. Just overall not impressed.

Great spot, will come again

Absolutely horrible customer service and a scam. Needed to extend my stay for 1 day and was told i would have to either pay an additional $30 for early check in, or check out at 11am and check in at 2pm. Ive never had a hotel do that.

Ok

It was cheap and not too bad

This place was a dump.

This place was a dump.

But everything was all good

Active pr0stitute and pimp activity (also assuredly ‘John’), bugs in room, and room smelled of smoke. Stayed for (maybe) 20 min before checking out and booking somewhere else. Wild.

The room was supposed to be non smoking and it smelled like an ash try.

Shower pressure was horrible. Dirty pillows & towels. The floor was not swept.

Hotel was decent to just sleep in for the price i paid.

The towels were dirty. The bed sheets were stained. The room wasn't cleaned daily. Breakfast was inadequate. There was no water, cheese, or bread at breakfast. The room lights were broken. The room window wouldn't open.

Convenient location

The towels and washcloths had stains on them. Roaches everywhere (in the bathroom and one crawled near my head) The shower didn’t work our whole stay so we had to take bird baths. Went to front desk to ask for a new Room but they said they didn’t have any more which I feel like was a lie because there wasn’t even cars parked and the hotel was quiet. I hated my stay and want my money back!

The staff gentlemen was rude. His customer is of poor quality. He did not explain services of the establishment in a professional way. As a disabled woman veteran I felt belittled by his behavior.

Everything was okay. It was just the keycard that kept deactivating.

Horrible experience. The room was filthy. There were crumbs and hair all over the floor. There was a pubic hair on my "clean" towel when I got there. I killed a cockroach (or a similar type bug) on day 1 of my 3 day stay and left it on the ground next to my bed. Room service just left it there, never vacuumed it up. The sheets were never changed. There were stains all of the towels. Mold was all over the shower curtain. The neighboring room BLASTED their music with full base until 4:30am. There were a bunch of shady people haning around in the parking lot, that resulted ambulance/police coming after midnight. The motel is located right by a busy freeway that is very loud. My room keep kept quite working so I had to take it to the front desk multiple times to get it fixed. Overall, a very poor experience.

Refrigerator didn't work at all. Anything that we bought went bad because it never turned on. The ice machine was also broken so there was no way to keep anything cold or drink anything cold. The room has handmade reparations that looked terrible, the toilet top cover was all cracked and seemed to be glued together by hand and not even painted over. Besides that we were never given new towels during our entire stay and the room smelled like mold and humidity. The AC unit was extremely loud and sounded like it was going to break any second. The pictures online by no means properly depicted how bad the rooms of this hotel truly are. The prices are cheap but clients should have a better idea of what to expect when booking here instead of having a false idea of what they are coming to.

The room was dirty. Stains on the curtains, heavy cigarette smoke

Within less than ten minutes of being in the room, I noticed movement in the corner of my eye and realized it was a roach. Shortly after, I began seeing smaller roaches appear as well. At that point, I was extremely uncomfortable and immediately decided to leave the room. The staff member at the front desk was helpful and assisted me with processing a refund, which I appreciated. However, due to the condition of the room and the apparent roach infestation, this location is unfortunately on my list of places I will not return to. The property would benefit from a thorough restoration and proper pest control to address these issues.

Good

Suck Ass Big Time

The floors and bathroom were physically dirty. Like boot prints on the floor . Crumbs, and debris. ROACHES. But the safe was kind and I appreciate kindness. Just hire better housekeepers that actually MOP and scrub, instead of just change linens and make the bed.

Parking is safe and he gave me a clean room

Nice king bed.

I didn’t even stay one. Ight out my reservation due to it being some creep outside the hotel by my room an I couldn’t even get half my refund

When I moved the dresser to plug in the microwave (because it wasn’t even plugged in), I found a syringe behind it. That was beyond unacceptable and completely unsafe. I honestly felt uncomfortable and uneasy staying there after that. The bed was on a cheap metal frame and squeaked loudly every time I moved. I had to get my room key reprogrammed every single day. The door lock didn’t work properly, and the smoke alarm had a plastic bag over it. The entire room smelled musty and old. Outside, there were loud trucks and people making noise at all hours. I was in town on a business trip and my boss had already paid for the week, so I didn’t want to complain and cause issues — but I will never stay here again. It was disgusting. I cringed the entire time and honestly felt scared to shower or sleep there. Would not recommend.

The room had roaches

The Room floor was filthy, The Sheets and pillow cases were dirty/stained, the 2 sets of bathroom towels were dirty. Booked 2 nights, got in after 9PM, Left next morning at 6AM and didn't go back. Breakfast room was clean but limited food. Bathroom light flickered off and on enough to trigger epilepsy.

Peaceful

ROACHES IN THE ROOM, PROPLE NEXT DOOR SCREAMING AND FIGHTING ALL NIGHT THEY BROKE THE WINDOW, AND THE BREAKFAST WAS NOTHING BUT SWEET STUFF NOTHING HEALTHY ALL JUNK FOOD.

Yes

Great!

Room had mold an I left 2 days before check out.

We had to change rooms three times and the heat didn’t work and our refrigerator went out,do not recommend

Yes

Best value and quality around and very clean and well maintained and quiet within walking distance to all conscience

Location

Better breakfast i was empty

The rooms have rusted tubs. Mold in the room. BBB needs to clean up the business. The staff is rude.

I want to say that Tania, the daytime front desk manager, was great. I had an emergency come up while staying there and had to leave early Saturday morning. I wasn’t able to make it back in time to check out but she secured my room and personal belongings and held the room for me another day over the phone and was very understanding of the situation until I could get back that afternoon and pay for another night’s stay. Great staff and I will stay here again soon.

those three days i stayed everything was perfect !

For the price, it was a good room. Clean. Fridge or microwave didnt work. Beds were not that comfortable.

Not so good

NA

My credit card was charged twice

I really enjoyed my stay. the mattress could have been better (more fluffy) but over all it was great.

Yes

Cockroach sheets in the room

Everything was really good.

the staff was wonderful but the pillows and bedding were old and worn out

Excellent 👍

The carbon monoxide alarm went off when we had the ac on, and it stopped when we turned the AC off. There was black mold looking spots in the tub and outside edges near the tiles. This location is a health and safety hazard to all its guests. Did not feel safe to stay especially with the carbon monoxide detector going off. It could have caused fatal harm to the point of not waking the following morning. The staff is irresponsible, unhelpful, and unprofessional. The front desk person began to raise his voice to us when we asked for a receipt showing check-in and checkout times when we informed them we were not going to stay the night. We asked for a refund because we stayed only 2.5 hours. They told us we had to call Expedia to get that refund. We did. Expedia had to call the front desk (same person we talked to) and they said again no refund. We had stayed too long and had used the hand soap. If we had only stayed 2 hours, they would have refunded us. Do not recommend to anyone at any price.

.

Yes

Upon check in, the staff was wonderful and very kind to me. The rooms are as clean as you can get for the price, and the cleaning staff was super friendly also. The location was right off a highway so it was easy and fast to get to where I needed. Breakfast is very important to me, and they had great breakfast but no hot breakfast besides waffles.. So be prepared for no eggs or sausage! The waffles did just fine however and got us full on top of the yogurt and their coffee machine. Their coffee machine is modern, so it serves hot chocolate and that was amazing! My only complaint is when I was checking out I stopped by the closed breakfast area to fill up my Stanley cup with water from their juice fountain (which was locked because breakfast stopped at 9am and that’s no problem) but it was just for the water that wasn’t locked, since it is JUST water, and one of the female workers came by and immediately started yelling at me saying breakfast was closed. Which is obvious btw because there is absolutely nothing to grab there, they even take away the paper cups once they close down, so there was nothing I could’ve “taken”. Once I told her it was just water (as she was still yelling at me) she calmed down but started yelling it’s not filtered like GIRL okay. Like why are you mad and immediately yelling at me?? Besides that the rest of the staff was 10/10, I hope she stops the immediate yelling at people with no context though.

Rude

Spic and span and still in good condition

When we first arrived we were unaware of the $100 deposit that was required to stay there...which is absurd because when we got to our room, before we ever stepped foot in the room roaches were inside/outside the door. Then spent half the night killing roaches, scared to go to sleep because, I didn't want something crawling on me. And the next day at check out I let the front desk know and he said he'd look into it and kept my identification card because I called up there later and asked if they had it and they said no they didn't. I know for a fact they did! I would definitely recommend to NEVER EVER STAY THERE! And when you see this Days Inn! RUN!Your better off camping in a tent than staying there. Hospitality- there clueless in that department as well.

Great spot for an economic stay. Very basic; stayed with kids. Felt comfortable and safe. We got in late so we were disappointed the vending machines didn’t have water but easy on and off the hwy. We would stay again

I checked in today’s Inn in Houston Texas on September 10. The property had broken wood and trash all out front once checked in and got into the room and turned the air on. It was smelled of mildew. I paid a $30 early check-in fee I stayed at the room all of 45 minutes while looking for another room And they charged me for the day and kept my early check in fee. It was more of a short stay none of the pictures online matched. What was actually on the property

The first room I was assigned was at the back of the property that seem to be where transient were housed. After numerous complaints, I was assigned another room. The first room had no coffee maker, no ice bucket and t bathroom was hideous. The air conditioning did not cool the room. The reassigned room was better but still below the standards of what I have come to expect from Days Inns. Would not stay at this property again or recommend it to others.

Didn’t offer much for breakfast, and everything was dirty especially the sheets where they all had stains and even cigarette burns in them. Even with the room renovated every inch of the room was dirty. The only good thing was the price of the room.

Very nice

Tv, micro wave,coffee machine didn't work. When complain about that, nobody cared

I asked for a smoking room, the man put me in the back of the hotel with all the drug users and scary looking men, room stank and bed was lopsided,I asked for another room he tried to give me the one nxt to it I asked for another room he said no more smokin room available so I took a non smoking room I can here pacifically so I could smoke

The air conditioner was very noisy. There was no guide to know what channel on tv or what to watch

No me gustó para nada

The bathroom could have been cleaner. Sink does not have a drain filter. TV is crooked on the wall and the display is damaged.

I reported a broken hair dryer multiple times, but no one ever came to fix it. The customer service was unresponsive throughout the stay. Shockingly, the housekeeping staff entered the room without any permission in the name of cleaning, which is a complete violation of privacy. There was visible mold around the bathtub, the silicone was peeling off, and the tiles and bathtub tap were broken. The lighting in the room was also very poor, and there was no room fan, making the room stuffy and uncomfortable. Overall, it was a terrible experience. I do not recommend this hotel to anyone looking for a clean, safe, and responsive place to stay. It seriously needs maintenance and better management.

Lots of noise people hanging out late walls thin

I am not sure how this hotel has such a good rating. It is fairly clean but reeked of weed. The fire alarm malfunctioned in our room at 3am. Called the front desk and he arrived promptly. Had to disable it for it to stop. Very loud thumps and bumps throughout the night. Wouldn’t stay here again.

The common area is good but rooms are not ..my mattress was void from center .There was no extra light in room other than night lamp so we used mobile torch.Although I understand property is not responsible for parking area but I need to mention that someone scratched our car from passenger side with an object like key .

Has roaches

excellent ! breakfast in the morning was great

Wi-Fi was terrible comfortable bed though stains in tub took a shower in flip flops for the price u get what u pay for

Internet was poor comfortable bed though housekeeping staff was pleasant and tried to fit my needs condition of the room could be better stained tub overall for the price it was ok

There was someone in my room, other guest complaining about property conditions and appliances, unprofessional staff, unsafe property.

There was a cockroach, a man without a shirt outside at 2 am smoking idk what and we left after 1 night. They did refund us for a night without hesitation.

It was dirty