Crystal Inn Downtown
About Crystal Inn Downtown
Comfortable Accommodations Crystal Inn Downtown in Houston offers family rooms with air-conditioning, balconies, private bathrooms, and soundproofing. Each room includes a work desk, refrigerator, microwave, TV, sofa, and wardrobe. Essential Facilities Guests enjoy free WiFi, a 24-hour front desk, daily housekeeping service, and room service. Additional amenities include a bath and shower, free toiletries, and tiled floors. Prime Location Located 6.2 mi from Downtown Aquarium and Wortham Center, 6.8 mi from Buffalo Bayou Park and Alley Theater, and 7.5 mi from Minute Maid Park and Discovery Green Park. George Bush Intercontinental Airport is 12 mi away. Guest Satisfaction Guests appreciate the room cleanliness, bathroom comfort, and room comfort.
Amenities
- 24-hour front desk
- On-site dining
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
Guests generally appreciate the cleanliness of the rooms, particularly the showers, and the friendly staff. However, there are consistent complaints about the quality of the pillows and towels, and some guests have had negative experiences with certain staff members and cleanliness issues.
- Clean and modern rooms, particularly the showers
- Friendly and accommodating staff
- Poor quality of pillows and towels
- Inconsistent cleanliness and occasional rude staff
- 3/5
The wifi was very poor. And there was a long hair in the bed (I'm a male, absolutely not from me)
- 1/5
Non existent Management ravist
- 4.5/5
Superb
- 5/5
Exceptional
- 3/5
The showers are nice Driveway entrance is a big curb
- 3/5
The showers are nice Driveway entrance is a big curb
- 2.5/5
Location Room still dirty
- 2.5/5
Room still dirty
- 3/5
Easy check in. Clean and neat. Switched on the TV and was welcomed with porn! What if my child switched on the TV!? Some more/better cushions would've been nice. Basic cutlery(plastic) and a coffee station. At least a small kettle. Oh, and what's up with all the blue lights everywhere? Is it supposed to give ambience to the blue movie?? Now I'm paranoid there's hidden cameras watching me...
- 3/5
Easy check in. Clean and neat. Switched on the TV and was welcomed with porn! What if my child switched on the TV!? Some more/better cushions would've been nice. Basic cutlery(plastic) and a coffee station. At least a small kettle. Oh, and what's up with all the blue lights everywhere? Is it supposed to give ambience to the blue movie?? Now I'm paranoid there's hidden cameras watching me...
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Clean, organized and modern. No weird smells and no bugs. AC unit works well and will definitely stay here when am in the area again. I will bring my own pillow next time theirs isn’t comfy
- 5/5
Clean, organized and modern. No weird smells and no bugs. AC unit works well and will definitely stay here when am in the area again. I will bring my own pillow next time ? theirs isn’t comfy
- 5/5
The location was perfect for our purpose. Breakfast is not available at this motel, there is a fridge and a microwave in the room. Our room was very spacey and the beds were comfortable. The bathroom had grab bars in the shower and by the toilet, perfect for us, since my husband is handicapped. The walk-in shower was excellent! There are no carpets, which we prefer. The only thing that we missed there is coffee in the morning.
- 5/5
The location was perfect for our purpose. Breakfast is not available at this motel, there is a fridge and a microwave in the room. Our room was very spacey and the beds were comfortable. The bathroom had grab bars in the shower and by the toilet, perfect for us, since my husband is handicapped. The walk-in shower was excellent! There are no carpets, which we prefer. The only thing that we missed there is coffee in the morning.
- 2/5
It was like my room was not cleaned. Rotten food inside the microwave , the bed was itching all night . Because I asked for a smoking room doesn’t mean the room should Be dirty . I didn’t enjoy my stay at all. Terrible
- 2/5
It was like my room was not cleaned. Rotten food inside the microwave , the bed was itching all night . Because I asked for a smoking room doesn’t mean the room should Be dirty . I didn’t enjoy my stay at all. Terrible
- 1/5
Hated everything exceptthe shower... the floors were slippers AF. The fridge needed to b replaced, shelves inside fridge were broken & rusting. They cut have the lights off on checkout day.... we have to bathe & get dressed in the dark.
- 4.5/5
Superb
- 1/5
Roaches in the bathroom and clump of corse hair facial or other. I have video and pictures.I was supposed to have a two day stay I asked the staff for at least a partial refund so I could move to a different hotel he said no refund but he would move us to a different room. I told him roaches would more than likely have then as well his response was “no”
- 1/5
Very nice on the inside
- 5/5
Clean and quiet. Well worth it
- 5/5
Great stay!
- 5/5
The staff was sup friendly and helpful with everything I was really thankful for the 2am check in. The room was clean and everything worked just fine. I would book again. Beware of the $50 deposit on top of the room rate.
- 5/5
The room was just right.
- 1/5
It was the worst experience I ever had with a hotel and the manager was disrespectful
- 4/5
My main complaint was with cleanliness. I stayed for two nights and there was no cleaning service during my stay. There were small hairs around in the bathroom and there was even a poop stain on the wall by the toilet. The room was very nicely updated though, and spacious.
- 2/5
The front desk staff was good about getting me a different room. The front desk staff are in a bullet-proof plexi cage; which signals it's not in a safe area! The rooms have been recently remodeled, but the weird blue 'mood' lights over the bed indicated what type of motel this was. Someone pounded on my door at 2am. I stayed 1 uncomfortable night (had reserved it for 4) and switched hotels. If you're looking for a place for a one-night or one-hour stand type of thing, this is it.
- 3/5
Lots of lime scale built up in shower head Burn marks on the bed sheets Toilet wasn’t properly cleaned
- 4/5
Thinking to save some money but it does not work for me.
- 3/5
The bathroom was duty, sheets had stains
- 5/5
Quiet, good stay.
- 1/5
Stains on sheet.
- 4/5
The room was well maintained, although I chose a non-smoking room for obvious reasons I ended up getting a room that smelled like smoke. The shower and bedroom was nice, I’d recommend shower shoes as the shower wasn’t thoroughly cleaned but clean enough. Overall it was a relatively nice stay and I would come again :) The room does look like the pictures as well, so it’s still nice :)
- 5/5
Great place and good price
- 5/5
Wonderful staff very friendly. I love all the flowers and plants on the property. The rooms are also very clean
- 1/5
The front desk guy barely speaks English and is beyond rude. I’m one of the nicest people on the planet and he had no reason to have such a poor attitude.
- 5/5
Super clean and quiet. Great price for the experience