Courtyard By Marriott Houston Medical Center Reliant Park

Good

Very good

The size of the room, comfortable bed, friendly and helpful staff. Very clean and the view fron the 6th floor was awesome. I should've stayed +2 days.

Bad

Very good

This hotel was booked for a concert given at the Reliant park. My friend, and I (females) walked by ourselves to the Reliant park, and it was very nice, and we felt safe. It was probably a 10 to 15 minute walk.

Clean room, pleasant staff, self parking, breakfast not provided but there was a small restaurant type bar in you wanted something. We went around the corner a few blocks and got breakfast at Denny's.

N/A

Good

Exceptional

Should have completely coffee.

Everything was good and clean N/a

The hotel was conveniently located for walking to Rice University and the room was clean and comfortable.

Very good

Facility was clean, updated, and was close to the medical center. Television had some issues, staff came to room twice and got it working.

Exceptional

Excellent service and location. TV’s need upgrading.

Breakfast was expensive but good Staff was friendly There were no glasses in bathroom. When I asked for glasses was informed to use my paper coffee cup. No fan in the bathroom and florescent lighting Lighting in room was Poor Room only serviced every other day so had to go to front desk for coffee and cups as none resupplied. Had to make the bed myself Med center Shuttle was old and dingy. Seems like just a place for Cowboy fans to crash after partying all day.

Breakfast was expensive but good Staff was friendly There were no glasses in bathroom. When I asked for glasses was informed to use my paper coffee cup. No fan in the bathroom and florescent lighting Lighting in room was Poor Room only serviced every other day so had to go to front desk for coffee and cups as none resupplied. Had to make the bed myself Med center Shuttle was old and dingy. Seems like just a place for Cowboy fans to crash after partying all day.

It was pretty nice, but needs an update. The sink leaked onto the counter when turned on. It was just somewhat old.

The evening and overnight front desk workers were very friendly. Made me feel welcomed as soon as I walked in.

Great location

Staff and Cleaning was amazing NA

NA

The staff said it was something they mop with. I should have asked more and found which product and scent it was. Very Very Pleased!!!!!

Everything and Everyone was perfect. Loved the pillows, which I will be buying. Loved the smell when we first walked in. The staff said it was something they mop with. I should have asked more and found which product and scent it was. Very Very Pleased!!!!!

Superb

Exceptional

Very friendly staff. Okay location. The hotel shuttle service was inconsistent. Shuttles were not running according to the posted schedule and the shuttle was not very reliable for on demand service during non peak hours.

Very friendly staff. Okay location. The hotel shuttle service was inconsistent. Shuttles were not running according to the posted schedule and the shuttle was not very reliable for on demand service during non peak hours.

Housekeeping could have been better

Marriott never fails to meet my needs. Customer service was great. Enjoyed the loveseat and ottoman.

Paying for parking and having to walk back to the car to put the parking card in the window when we’d just lugged all our stuff in was a pain. No free secured WiFi, having to pay for basic streaming services was a real turnoff. The last straw was finding hairs on the pillows that were not mine. We will never go back and will discourage other people from staying there.

Wifi never worked.

The hotel was pleasantly clean overall the experience was good

The parking was good the room was clean and the staff was very helpful.

Staff was helpful room was clean and most of all comfortable parking was well lit security available

Great place, clean rooms and facilities.

Clean room & parking

Very clean, air conditioner wired w/o any noise and beds were comfortable

We had no issues with our room and/or with staff. We usually stay in this hotel whenever I have medical appointments.

This Hotel is a Star 5 place to stay. From the staff to the rooms, to the food. I highly recommend this hotel. Only advise I would give you is to take your own water. Water is pretty expensive there.

No hay cajas de seguridad en habitaciones algo necesario, la habitacion no ña asearon todos los dias

Shuttle not consistent but very nice staff.

Property was very quiet and clean. Enjoyed our stay except for Breakfast. There was a long line to order and we couldn't wait for fear of being late to medical appointment,

Great Hotel!

The room was very clean and bed was comfortable!!

Great stay, clean and helpful staff

The onsite Bistro was great and had the best chicken wings I’ve had in years. The bartender was so friendly. The premises was clean and modern and parking was easy.

Room smelled musty, elevators were out had to use services elevator breakfast was expensive at a so called restaurant at the hotel. First to stay at a Marriott property will stick with Hilton. Very disappointed.

Overall stay was great except for non working elevators

Great room and convenient location

Had to change rooms right off the bat. A/C thermostat didn’t work and NO remote to the tv. Room #403. Then we moved next door and it didn’t have hot water. Rm #405.

Toliet plugged. Shower no hot water

The room was spacious and nicely furnished, and the breakfast items in the lobby food area were fine for a light, healthy start if the day

There is no makeup mirror Could not get hot water in the shower Refrigerator is only big enough to hold a sandwich or two, don’t plan on putting your cold drinks in there.. there is a microwave. If you plan to take a bath in the tub, be sure if you have any physical challenges that you ask for a handicap room. This is a fairly dated to shop arrangement with you. Handrails available for someone in the tub. You also can’t control the direction of the showerhead. If you don’t like the heavy comforters, which we don’t, because we get too hot, be sure to tell them when you book your room and ask for a blanket instead. TV: when you turn on the TV, it’s larger to be extremely loud and you’ll need to put it on mute until you figure out what station you want to watch then you will probably need to turn it up really high again in order to hear it. I will get feedback on this hotel. And finally, be sure to check out on time. There is a hefty, and I mean hefty fee for checking out late. Be sure to read the sign on the back of your door for the amount. other than that, my room is beautiful.

Husband I stayed here during our visit to Houston for the World Cup. Hotel was absolutely great. Staff, amenities, lobby, decor, everything. Would absolutely stay here again!

Came here to watch a world cup game and stayed here. Staff is incredible like incredible always willing to help and so friendly hotel was always clean and well kept. Lobby is great as well. Would definitely recommend

Great 👍 was a very nice stay

My husband and I have stayed several times at this Courtyard by Marriott when we have had medical conditions and have had to be at the Hospital or Dr. appointments very early the next morning. We highly recommend this hotel. It is very well taken care of and the staff is very friendly. We have never had any problems staying here and it is very close to the Medical center, NRG stadium and everything else that you might need.

Everything went smooth. It was a Quick but comfy stay

It was fine.

Great

Was close to Texas Medical Center

Couldn’t have enjoyed my stay more. The front desk staff were super friendly and helpful, and the breakfast from the coffee bar was truly outstanding (make sure you include it in your reservation). Would definitely stay here again.

The lobby, elevator and room itself were very clean; however, the bathroom was not as clean as it should have been. I found hair on linens that didn’t belong to me and hairs in the tub. I had to wipe it down before using it.

Everything was perfect.

I really enjoyed everything everything was pretty cool

Secure Parking

easy parking. excellent hotel

Parking good. We did t eat breakfast because we had early appt.

Parking easy

The accessible bathroom needs improvement. The hot water took about 20 minutes to come thru the shower head.

I enjoyed a bowl of tomato soup and a grilled cheese sandwich in the lobby cafe.

AC did not keep the room cool.

Very nice property!

This hotel was so beautiful! Very clean and the staff was super nice!

Everything was amazing!

Rooms were clean but dated. Location is great.

.

We come every 3 months and our hotel was full due to the rodeo so we decided to stay here. Checkin was good staff was sweet, lobby was nice but once we got in the elevator and to the 3rd floor it started smelling like sewer and the floor “carpet” was so dirty like it needed to be vacuumed. We entered room 328 and the room was okay old but okay. Once we got in the bed it was so HARD like laying on a board. We were so upset not getting any sleep!! let me tell you we had a hard time making my appointments at MD from no sleep. So this one will be off our schedule for our next trip. Do better courtyard by Marriott.! The price was $289 for one night I feel like I got robbed!!

Very nice hotel and staff was very friendly

Overall a pleasant stay, my only issue being the drive out as the sidewalk at one of the entrances was almost completely destroyed.

Staff rooms kind and clean

Room was clean, staff courteous

Great room

Clean room

Everything was great!

Front desk was professional, room was clean and service was good.

Hot water enough staff to serve meals in restaurants

The staff were friendly, kind, helpful and willing to assist you and answer your questions.

All of the above

Affordable place to stay

Breakfast was good. The staff was great and very helpful. Pablo was excellent. He was so cheerful and helpful!

Great place to stay near medical facilities.

Staff

Room was clean and staff very polite

Had a great experience throughout my stay. Friendly and helpful staff. Clean room and felt safe during my time there. I highly recommend this place.

Have not had breakfast.

Clean room, very large, super great staff. Very friendly and efficient. Only negative is the entrance from the street is not well marked

Observed a roach during my stay.

nc

The front desk staff was lovely so friendly and helpful. The rooms seemed clean, but had the smell of dirty feet. It was strange.

Everything was great!

Great Place! We will be back!

Everything was excellent.

Everything was great

Great place to stay.

Comfortable stay

Clean hotel. Friendly staff.

This was nice spot to be at . Very clean , cheap parking ,and great shuttle service.

Friendly staff. Texans Football stadium, Shopping, stores, and restaurants close by

Van took too long to get us to Texas Children's.

N

Because it’s a Starbucks hotel, there was no complimentary coffee in the lobby. In short, not terrible, nice on the surface, lacking beneath. Meh.

The bed was comfortable and room was quiet. However, a/c was never as cold as thermostat showed. Woke up several times during night hot and uncomfortable. Which was a shame as had to be at hospital early the next morning for surgery.

The shower needs to have something on the floor so it's not slippery.

Friendly staff. Secure parking. Clean nice conditions

This property is awesome exclamation point it was a little difficult to find as the sign is very small, but it is well worth the effort to locate it. The lobby is beautiful smells great and decorated in contemporary style. The front desk staff whisper pleasant and only took a few moments to check in. She was also very helpful with suggestions of local eateries. The room is fantastic. It is very large and the walk-in shower is the largest one I’ve seen so far and there were so many towels and washcloths, and they were all soft lots of toilet paper too. The air conditioner works wonderfully, and our room is nice and cool if we are ever in this area again, we will definitely book a stay here.

Nice hotel for medical access. Starbucks coffee. Pleasant staff