Courtyard by Marriott Houston Intercontinental Airport

Nice place to stay, close to the airport. Highly recommend both Marriott’s on this property. Thank you 👍

the room was clean

Na

Conveniently located next to George Bush Houston Int'l

The room and couch and shower were awesome. Wish there was a better restaurant open for lunch, but there was one at the hotel next door.

The hotel environment was clean and fresh. The staff were friendly and welcoming. Transportation to the hotel and back to the airport was efficient. I had a lovely evening at the bar and breakfast was delicious.

Surprise - $20 parking unapparent on Expedia when booked. Just fyi.

Exceptional

The rooms are so clean and I always stay here when I fly out

The hotel charge $20 dollars additional to park outside. No special parking lot just the normal parking that’s always free at every hotel i have ever been to this hotel charges $20 dollars. Also no lotion or toothpaste in the room or to purchase i was told the hotel ran out

It was a beautiful little room. I was surprised at being at the hotel on the airport property that they didn’t have a 24 hour shuttle, which left me with no options but to get an Uber to get to the airport. For someone who just wanted to get to the airport early it was a bit expensive to eat and then having to get the Uber.

Good

I was in a room in floor 2. Super noise the cleaning crew outside were too loud and you could also hear the airplanes taking off

Was a nice place.

It was a good experience. There was minimal storage space to put stuff down in the room, but it was spacious

Love it

New and clean . Airport proximity. A little bit expensive for a Courtyard.

Exceptional

A little bit expensive for a Courtyard.

The hotel was clean and staff were helpful.

Exceptional

The choice my daughter made for me to stay. There was an excellent choice. I got there a little early, but I was not feeling well. My blood pressure was running a little high and I felt so exhausted but the young lady at the desk was so kind and allowed me to go to my room a little early and check in and I was so thankful to God first time in Texas, but because of her kindness, I did not feel alone. I would recommend this hotel’s kindness to everyone and anyone.

Lighting in bathroom. No one cleaned room or replenished soap. Coffee etc. During my 3 day stay.

Good

The room was clean and spacious. The beds were comfortable. I love the fact that the room has a fridge and a microwave. The property is close to the airport and to the freeway. The staff were very helpful and friendly. I had an issue with my door and it was resolved right away.

Good

This was well maintained property. It is very very close to the airport.

Clean room, helpful staff and super close to airport

Only issue is one staff member told us the wrong place to get on the shuttle and we ended up having to call an uber

Nice

Convenient, clean, free shuttle to airport. All good.

Loved it! Will always stay there

Bbbbb

Our room never got cleaned during our stay. Supposedly they said they only go if you stay 3 or more nights, but we have used them the past two years and never had that happen.

The hotel was very nice. A little hard to find as tucked in behind another large hotel. Everything was clean and our room was spacious. The one disappointment was the bar/diner. The menu was very limited and speciality items were prepackeged. Drinks and food ordered were good. Just hoping for a "cafe" with fresh food. Would definitely stay here again.

The reception staff was very friendly upon arrival, Brie was super friendly and accommodating- made our check in very easy and also accommodated a late checkout for us after a long flight delay. Thanks Brie!!

The reception staff was very friendly upon arrival, Brie was super friendly and accommodating- made our check in very easy and also accommodated a late checkout for us after a long flight delay. Thanks Brie!!

Everything

Staff was friendly. Had an issue with the toilet but staff fixed it.

The room was comfortable, the staff very friendly and the location worked great for me as I didn’t need to venture into the city.

Very good

First, the phones didn’t work so you could not call from your room to any other area of the hotel, could not make outside calls, and you could not call from outside into the hotel. That was an issue before my arrival Sunday afternoon and was still a problem when I left this morning, Wednesday. I’m not sure who was doing what or why this issue remained unresolved. There was no internet service at the hotel when I arrived on Sunday afternoon and it didn’t come back online until Monday afternoon. Needless to say, I rang up additional data charges on my AT&T account trying to access the internet and I wasn’t watching movies. When checking in, I was not told about the phones or internet and the staff knew they were issues. They said so when I asked. Lastly, my room had no hot water in the sink, a fact I told the front staff about. When I still had no hot water on Tuesday I declined anyone trying fix it since I was leaving early the next morning. I will say, the staff were almost all very nice, accommodating and helpful. That’s a plus.

Clean, close to airport, shuttle, price, nice staff Couldn’t order food at the hotel in the afternoon. No free breakfast

Clean, close to airport, shuttle, price, nice staff Couldn’t order food at the hotel in the afternoon. No free breakfast

Expect ALOT more from Marriott here, ESPECIALLY at the $261 price for ONE NIGHT! Marriott fell WAYYYY SHORT HERE.

The shuttle service was terrible, picked us up at the airport, after having waited for almost an hour, and then took us to the wrong hotel, then after calling them, came back to pick us up again, and then took us to the wrong hotel

Nice and clean and very convenient

Humidity was unbearable in the room. Beds hard as a rock. Hot water was out for majority of my stay literally

the hotel don’t offer water for the guest, if you want it have to buy for 6 dlls that is not good

Staff was very nice and accommodating. The hotel and room was clean. This location is close to gas stations and various fast food restaurants which is a plus. I enjoyed my stay and would definitely start again.

Hotel was nice but cleaning staff failed to clean my room my entire stay. The housekeeper made up a lie saying I had the do not disturb sign on. I had to request towels and washcloths daily.

Good value

Clean room

The lady who checked me in was extremely helpful and pleasant. She had no help, several people in line waiting to check in, the phone was ringing off the hook, and during all of that she maintained her composure. I believe her name was Bri. Great job!!!

Staff was extremely helpful during check in.

No water in the room

There was a mixup on my reservation. The lady at he front desk was very helpful in getting it resolved.

Excellent services…

cleanliness Reception staff

Reception staff

Good

Nice people and nice place

Property was clean staff is super nice

Good

Its very close to the airport, simple check in and check out process, clean and comfortable For my it was perfect, one night in and out, doing a connection flight

Its very close to the airport, simple check in and check out process, clean and comfortable For my it was perfect, one night in and out, doing a connection flight

My stay was very comfortable. Staff was friendly and courteous and everything with my room was good and in order.

Very clean, kind and courteous, helpful staff.

Definitely would stay here again. Property was clean. The staff were great. Shuttles to and from the airport. Rooms were clean. Free parking on site. Just a hassle free stay.

Key wouldn’t work in first room. 2nd room was not clean. 3rd room was fine

Missed my flight to Toronto and needed to book a hotel quick.. it was about 10 mins from the airport. Staff were nice, the room was clean and the restaurant had great wings. If you miss your flight in Houston I would recommend this hotel

Hotel was clean. Only issue we had was the mattress pad was not clean and had blood on it. When we called to have it cleaned they took care of it right away.

The hotel was only minutes away from the airport, which was perfect and very convenient. However, it was quite far from the main amenities and attractions in the city, so having a car or arranging transportation was helpful. Overall, the room was comfortable and clean, and I enjoyed my stay.

The front desk attendant was so kind and helpful. I only stayed a few hours as I had a very early flight, but the room was extremely clean and comfortable. Definitely recommend if you’re in town and want to stay close to the airport.

Great hotel close to the airport. Friendly staff and the rooms were clean.

Although it was a quick trip, it was great. Staff were friendly.

All very nice - just what I expect from Marriott's!

Nice place and friendly staff

Just didn’t like that staff told me when I checked in last night parking was $10, receipt this morning for courtyard has $20 for overnight parking when I paid for a room is ridiculous. Will never again stay at this hotel.

Room was clean and very comfortable.

Great customer service all around, Thanks for everything

Clean room, good staff, good breakfast

Not good

The stay was amazing. We had to take an uber to the airport because the staff wasn't specific about the airport shuttle times. I would definitely let people know it runs every 30 minutes not just that it starts at 4:00 am.

Fast and convenient shuttle service to IAH.

The hotel was very clean and well maintained and airport shuttle is a big plus. However. Because its closer to the airport, it wasn’t close to all the restaurants we wanted to dine in. Its too far from the main city.

Great property!

I definitely will be staying here again!

They charged me twice for the same room, for the same night; so far so good, human error, it can hapen. When I called them TWICE to point out the obvious error, both times they said they would look into it and "get back to me". Seeing that this was not going to get resolved in a timely, friendly way, I reached out to my credit card company (VISA Canada) and initiated a formal dispute for the cgharges. Within 24 hours, VISA refunded me the disputed charges, and took charge of the problem. Courtyad Marriott Houston Airport Hotel Customer Service, 0/5 points, VISA Canada Customer Service, 5/5 points. Simple as that.

was a clean and bright room which was perfect to accommodate our party of 5

All good!

I stayed there before liked it then and like it now

Helpful staff, Bistro food was good and not over priced.

Close to airport with shuttle transport and very nice room.

Everything was great I will stay again

The staff were very helpful and accommodating with a late checkout.

Clean room and the staff was very friendly. Conveniently located near airport.

If you need to park your car at the airport in IAH to travel, I think staying here is great to park your car and have the hotel shuttle drop you off at your terminal. Was really convenient, the hotel was nice, clean and the staff were helpful

Better food in the restaurant, better choices, water bottles too expensive, for a bottle of water

AMAZING!

On arrival the staff was very helpful. The room was updated ,spacious,comfortable and clean.

Clean & very comfortable

Very clean and comfortable beds.

Very close to the airport like a 2-3 min drive away

Clean

We came here to stay sleep our layover away. Incredible friendly staff.

Clean room, close to airport, super friendly staff. Highly recommend.

Awesome and safe parking!

We were able to check in early which was very convenient for me. Love the service and the staff!

Staff was great at all levels. Front desk, cleaning, manager, bistro. All friendly and helpful

n/a

Nice place to stay. Clean rooms and friendly staff

This is my first stay at this Marriott location but will not be my last! The hotel was very clean and the staff was super friendly and helpful. The restaurant offered delicious and healthy meal choices for breakfast and dinner, and the bar offers alcoholic beverages in the eve. Nice property location just a few minutes away from the airport by complimentary shuttle.

Very nice room with a high ceiling. Coffee maker was nasty with coffee or something in where the water was supposed to be put

Hadn’t planned to stay in Houston. Flight was delayed, and it was either stay here or in a cot in the airport. Easy choice! Rooms and facilities were clean, staff was friendly, and pricing was reasonable.

Rooms were very nice, location had excellent proximity to airport. Food was yummy.

The rooms were great. It’s just that their customer service needs some work.

Great

The room was nice and clean

Great hotel - definitely my go to for a pre-flight stay!