Courtyard by Marriott Houston Downtown/Convention Center

The pool wasn't open when we came and we didn't have an hot water. So we didn't get to shower when we stayed. The staff when I voiced my concern was like well get maintenance to come check on it and no one ever showed. It was the worst service ever. Definitely stay away from this location.

Superb

The place was awful, drug use in the parking lot, electric problems caused our food to spoil in the refrigerator, music in lobby was extremely loud. Lots of upgrades needed, styrofoam cup taped to the plumbing in the restroom to catch water under the sink (disgusting). I would never have imagined this from Marriott

Super nice people

Exceptional

Staff was very welcoming and the room was really nice, I enjoyed the stay. There was even a Starbucks nearby.

2nd time staying here, had a lovely stay and was within great walking distance from the Daikin Park. My only really minor complaint is that TV’s are a bit outdated as they’re not smart tv’s. Other than that, 10/10 would stay again!

Great front desk staff.

Superb

Very clean room, staff extremely helpful

The location was great. The parking situation.

The location was great. The parking situation.

Exceptional

I really enjoyed our stay at the courtyard. The staff was friendly, there were complimentary snacks and water when we arrived. We rented a car for our stay so the parking cost each night was brutal, but the valet staff was also very friendly and efficient at their job.

No tenían caja de seguridad y el baño tenía desperfectos

Hotel was clean and staff was accommodating! Check in was smooth. Area is walkable as well.

Easy access N/A

Easy access N/A

Muy buen lugar, muy amables, buena ubicación

Bed was not comfortable.

Bed was not comfortable.

Be ready for surprise charges if you use expedia and stay at this hotel. The location was chosen because of convinece. It was already exapensive as is, but for the convinece of location, it was worth it. With that said, a surprise extra charge was issued. These expenses were not discussed before hand, with expedia stating in email everything had been paid for. These expenses were also not disscussed at check in. An individual staying here should be prepared to pay hidden fees and or expenses.

Valet Room was hot, mattress needs replacing, toilet doesn't refill tank after flushing, breakfast muffins had mold on them. Bread was stale. Not all outlets worked, and lights switches didn't work.

Room was hot, mattress needs replacing, toilet doesn't refill tank after flushing, breakfast muffins had mold on them. Bread was stale. Not all outlets worked, and lights switches didn't work.

No breakfast but I paid for it and the front desk took me 1 hour on my checkout because of the payment because the front desk lady use apple pay want to charge me twice

Superb

did not utlize the breakfast option

Uncomfortable bed was my only complaint

Superb

Superb

Valet parking terrible

Comfort and Kindness from Staff.

Comfort and Kindness from Staff.

Clean comfy we loved it

Exceptional

Staff was amazing and beds were very comfortable

Staff was amazing and beds were very comfortable

The hotel was horrible mattresses and bedding. Not very clean.

Seemed a little outdated but everything was in condition

I booked a room with 2 Queen beds because I was traveling with family. Got there and checked in, went to the room and it was a King with a small couch. Went back down to get it changed and they said they didn’t have anymore rooms and then came up with excuses why I didn’t get the room I reserved. So my family was inconvenienced during our stay

Didn't like the $70 charge for valet parking. I thought that was included with the room. The price was high enough....

Clean room, easy access, good gym, friendly staff

Clean room. Never found the breakfast. Shops near by

Night shift valet parking, we spent more than 1 hour waiting for valet parking assistance at night. It was one valet parking.

When we first got there, we was put into a room that was dirty and had dust and mowed on the ceiling. They also had stains on the carpet and curtains. The second one we was put into has stains all over the sheets and on the floor and it was crumbs everywhere, both of the bathrooms had hair and rust everywhere.

There was no parking for my truck I had to park 2 blocks away

Nice room

Nice hotel but had water in tub that wouldn’t drain so had to change rooms because no maintenance people around.

Clean room

The Staff were nice. Very close to Restaurants.

The only thing the high cost to park at the hotel. I should’ve parked in a public parking and saved $50.

Service was excellent

Room was clean and friendly staff, however since we checked in on Thanksgiving, staff was less and hence our checkin was delayed by 30 min.

The staff was great and the room was great.

Great place and location.

Great

Estaba muy caliente la habitación

Business-Friendly

The room was spotless, the cleaning staff is amazing , loved it here

Nice staff. Inviting and they made sure all my questions were answered

Lighting very dim — needs brighter lighting at sink mirror.

Parking suks 55dollars a night. Tv is old as dirt. Wasnt a smart tv could not watch netflix, amazon prime, hulu even tho remote had the option. Tv was very tiny for the room size this waz not a 9.4 rating lol nice but not 9.4

Overall stay was great. The WiFi wasn’t working so that was a slight inconvenience.

Clean room, friendly and helpful staff

The hotel has a nice small bar and the food was excellent. If the beds and pillows were softer i would return. Unfortunately during my next visit to Houston i will be staying elsewhere.

I usually stay at the Hilton for the Quilt Show, decided to change this year. From the valets who parked and retrieved my car to the front desk clerk, everyone was professional, knowledgeable and so nice. The room was spotless. Had enough light (which is rare), and the shower was perfect. Only downside was the lobby looked dated and scuffed.

Near UH stadium

Location, nice. Properly somewhat dated

Everything was excellent

The room was great. The staff was exceptional. The mattress was terrible.

G

Love

Extremely hot in the world

Hotel was super clean, and comfortable. The hotel is conveniently located for walking to activities close by.

We stayed on the 9th floor and were woken up by a disturbance on the street level around 1:30am. 45 minutes of a screaming match in front of the hotel, heard all the way up on the 9th flooor was disappointing for the price we paid. But we loved the staff!

Great and clean hotel. Spectacular hospitality all around.

Stayed for 3 nights with my family. Great location right off of main street. Restaurants nearby in underground tunnel. Public parking next door at intersection. Nightlife a couple of blocks away. Great pool for the kids and gym for the parents. Bar in hotel but closes at 10pm.

Great service and staff! I would stay here again.

I enjoyed my stay, it was nice and spacious! The padding , for the Iron, needs replacing. Other than that! It was a great stay! Thanks

Hospitality

I had a great stay at this hotel! The staff were friendly and welcoming, and check-in was quick and easy. The room was clean, modern, and had everything I needed for a comfortable visit. I especially appreciated the comfortable bed and quiet atmosphere, which made it easy to relax after a long day. The location was convenient, close to restaurants and local attractions. The only small downside was that the Wi-Fi could be a bit spotty at times, but overall it didn’t affect my experience much. I would definitely stay here again and recommend it to others looking for a cozy and well-kept place.

Staff needs to inform people of fees and fee money return before the charge is made. Hotel just isn’t a fit for me

Good location for this trip. Staff was helpful the hotel was clean.

Hotel was very nice, clean, front desk staff was friendly. We enjoyed our stay.

n/a

Property manager was very accommodating and the property felt safe for being in the downtown area. Will definitely stay here again for future business travel!

Well taken care of with great sta

Was a good experience

Nice and friendly

Very pleased with the stay

Mireya was very kind and friendly from the very beginning and that was very much appreciated!

The hotel was great. The some of the restaurants in Downtown Houston were not open on the weekend. Walking in the area was nice.

I would highly recommend this hotel… the staff is friendly the hotel is clean and it’s a 5 to 10 minute uber to every thing downtown

Room was very clean staff qas amazingly nice 👌

Awesome

Lovely room. Friendly staff.

My over all rating would have been excellent if the bed and pillows were better. The mattress was hard and the pillows were flat. Other than that minor issue, everything was excellent.

It was great but the room was smaller than I expected it.

Had a wonderful stay, everything was clean. My friends and I had a great stay.

Convenient location and very clean

Hotel was good for the price, rooms are a tad small

The property itself is well maintained. The city has a large homeless population but the main street area is well controlled with lots of security and city staff out during the day time. It was pretty safe to walk main street and enjoy the many, coffee shops, restaurants and bars in the area. We even rode the tram to the NRG center for an event and that went smooth.

Very convenient close to everything and walking distance to ball park. Staff was great

nice

Everything was clean and neat and all the staff was very friendly

This isn't Marriott's fault. What is, the first room I was given was right next to the elevator. I specifically requested a room NOT next to it. Upon entering the room, it was obvious the maids didn't finish. No soap, beds unmade, dirty sheets on the chairs, garbage cans on the table. A mess. Second room was "nice" but uncomfortable for the price. The price to value ratio is extremely off here. You do not get what you pay for. Two star rating bc of the cost and what you get. It was clean except for the first room.

Staff were very helpful

Personnel was kind and knowldege for any question we had

X

It was a good clean hotel with restaurant. All we needed was clean bed and my bedroom clean bathroom take shower the hotel met every expectation thank you.

The property feels rather old but the room is clean and cozy. Bed was very comfortable and layout was nice. Food at hotel was very good.

Everything and everyone was great thank yall!!

Great place

No hot water

Excellent property, and staff...close to everything. Will stay again.

Great experience

Very convenient location!

Room was clean and temperature of room was perfect. Pillows too soft but bed and bedding comfortable. Nice warm water in shower

I enjoyed my one night stay for Valentine's day at the Courtyard

Expensive for such quality