Comfort Suites Westchase Houston Energy Corridor

Poor

Exceptional

The room smelled like smoke/marijuana. Everything else was fine.

The breakfast was very good The location was perfect The customer service was excellent

Location/ Comfortable bed. Roomy.

Secure building , quiet neighborhood and no issues at any point and the staff was very helpful

I got there an hour past check in time and I still had to wait while they cleaned the room. It was fine, Hotel was nice and quiet. I felt safe and had no issues with my stay. I was very comfortable and would stay again in the future.

Was given the wrong room , no towels ( had to go get them from reception. Breakfast was the worst I have even seen, running out of stuff every day .

The room was clean and the staff very nice. I don't recommend buying anything from the little pantry there. Prices are really high.

Jacuzzi tub in room Pool not open

Pool not open

It was in a convenient area

It was in a convenient area

Excelente hotel, muy bien ubicado.

Everything is good about this hotel Nothing

Nothing

Great hotel .A home away from home

An amazing and comfortable place to stay away from home. The room was clean, staff courteous and respectful, Breakfast was great ,enough parking space and quiet environment

HAIR DRYER ALWAYS BROKEN, ASK FOR TWICE TO REPLACE ONE, NO ONE FIXED THE PROBLEM. SO FOR 4 DAYS ,WE DIDN'T HAVE HAIR DRYER.

Superb

clean room and friendly staff

Pool closed,

Location and value Pool closed,

Rooms need upgrades

Rooms need upgrades

Exceptional

Good place

Good place

My room was not ready when I got there at 4:00 p.m. They had to bring me towels and a desk chair Lots of noise outside

Need to improve the breakfast.. from last 10 years it is same breakfast

For me, the most important things are convenient parking and clean, comfortable rooms.

Considero q el Check Out debe ser a las 12medio dia, ya q la mayoria de los huespedes hscemos el check in despues de las 3pm.

The hotel was smelly out dated the beds and the covers should be thrown away

The coffee maker looked like it was last used during the Middle Ages so as the coffee disposable bag inside . The fridge was dirty with standing water all over. The breakfast served is subpar to any worldwide acceptable level. Overall 8 because the walking distance to Whoke Foods Store and the friendly and helpful staff..

It was ok

The rooms were clean. Thank you.

Everything very good.i come back next time

clean and spacious

It was comfortable it was nice

Nice & friendly.

Everything’s really good except the key cards doesn’t work to get into the building from any door except the main entrance. If they fix that 5 stars !!

excellent clean toilets and room

Clean and nice.

It's an older hotel but its very clean and well kept. The breakfast was limited. That the only thing I did not like.

This hotel is an older property with some upgrades. It is in a great location close to westheimer, good value. Breakfast was lacking.

Great location and convenient. However the rooms dont feel very clean. The staff are extremely friendly so I do feel bad to say about the cleanliness. Overall everything looks good but the rooms have carpet and it does smell. Breakfast looks very basic and coffee is very weak. I will continue to stay but there are things that can be improved

Good

Had zero issues. Enjoyed my stay!

Probably wouldn't choose this place again unless desperate which we were at this point. Also, having only one person on staff breakfast kept running out and coffee ran out as well. With a baseball team plus staying there it was sort of a nightmare to walk into. More staff and awareness is key when you are fully booked!

Great staff.

Very clean, great staff.

One

Haven’t received deposit back yet

They have very bad customer service. Terrible people. I didn’t get to stay there because they canceled my reservation before the stipulated 7a.m after calling that i will be arriving past midnight. No sort of empathy. I wouldn’t recommend this particular branch. I am definitely going to take this up.

friendly staff, very clean.

friendly staff, very clean.

Nice hotel with reasonable price. Clean, quiet, safe, convenient location.

This was the worse experience I have ever had at a hotel. The water never got hot - it was just luke warm. There were several hairs in the tub and sink. There were food crumbs on the carpet. The toilet sounded like a freight train when you flushed. We didn’t have enough towels or toilet paper or Kleenex. The noise level was on another level. I don’t know if it was just the area we were in, but people were screaming and talking loud and running up and down the halls ALL NIGHT LONG both nights. And it wasn’t just kids. It was adults as well. There were way too many people in some of these rooms. And the music played in the middle of the night was ridiculous. We couldn’t get any sleep and finally left at 1:30 in the morning to just start our drive home because it’s not like we were going to get any sleep here. I have never written a review for a hotel, but please pick another place if you want to get any rest while you are traveling.

My stay at the Comfort Suites was not my expectation! My room smelled like urine. Room was average with an old carpet and the bathroom had a ripped shower curtain barely holding on and the sink wasn't cleaned either. The front desk staff were very friendly and they did their best to accommodate me to another room but it was worst, so I decided to stayed in the same room due to not being able to get another hotel close the venue. The location has a great shopping area and restaurants. You will need a car or use metro transportation to get downtown it’s a 30 minute distance and it can get costly using Uber or Lift. At night it can be sketchy if you’re not driving. The breakfast buffet was decent.

Clean and well maintained property. Suites are roomy.

We checked in for a 2 night stay We walked into our room and the smell was so over powering you could taste it (mildew smell) We decided to turn on the AC spray some to go lysol we had handy and go grab dinner thinking when we got back ac and air circulation would help! 2 hours later it did not! The guest next to us was smoking Marijuana and the smell filled the hall way and room. Made a complaint at 830pm The desk decided to call the room at 1138pm waking up us and children to offer another room. We declined due to the time of the call. Next day spoke to another gentleman about our issues i cluding out door intermittently not working (wouldnt unlock you had to try it several time before the system would kick in) gentlemans words The handle was clearly down as it just hung down. At that point we asked for a refund and was told no and nothing else could be done for us. Being 3 hours from home and already pre paying we had no optionnto stay in a mildew Marijuana broken handle hotel! Absolutely DO NOT recommend.

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Did not use

Amazing stay

Front desk staff courteous and professional. Location was convenient and house keeping well kept

This stay was pleasant and safe

Great

Everything was great, clean, acceptable breakfast and good location.

The front desk manager was very nice and courteous throughout our stay. Breakfast was definitely worth it every morning and consistently enjoyable. Housekeeping did a great job, as the room was cleaned on a regular basis. We had a pleasant experience and would stay here again.

Great stay

The front desk staff are very helpful and friendly. The property was quiet.

Clean room

Easy parking, clean room, nice staff. Overall good stay at a budget friendly place.

Need more review in the cleaning details

Quiet. Comfy bed.

It was good experience

The breakfast is same thing everyday, my children refused to eat breakfast after two nights because there were no variations. The parking is safe but the staff are not so friendly except only one of them. The staff that checked me out on 8/1/26 pulled down the cover of the air conditioner and lied that I was the one that broke it so that he can hold on to my deposit. I have been calling to speak with the manager of the hotel since I got back but she’s not available. I have been transferred to her phone couple of times but I couldn’t leave a message for her. The last time I tried, the staff on duty couldn’t tell when she’d be available. I wouldn’t choose the property again if it’s the only one available

The Bedsheet was very dirty and I talk to the front desk and they change the room and the another was not clean at all the toilet was very dirty. I won’t be back to book again this dirty hotel

Good location. Overall the hotel was great, but the breakfast was definitely lacking.

Clean and comfortable

Staff very professional

Great experience and stay. Loved the amenities, room quality and space. Would recommend the staff for their professionalism for the great customer service. Would definitely stay here again for my next visit to houston.

Great Service!

Room wasn't cleaned despite reminder, breakfast was lousy, corridor has weird smell of smoke

It was limited parking was safe

It is very convenience for me.

The room was spotless, staff were great and helpful and I wish did not have to return to my home country

Clean Room, comfortable bed, Cozy temperature, Free Parking, Early Morning Breakfast. Nothing else was needed.

We didnt go to breakfast but I enjoyed my stay. This was a last minute booking but I am very satisfied with my stay. The room was clean and the bed was comfortable. I would definitely book again!!

Very comfortable stay, nice rooms and incredible staff

The manager that was on duty 12/6/2025, was so great!!!

Clean room

The room is big, but there was some terrible smell and the towels are not clean.

Suites are large. Quiet and clean property.

Room was clean staff were all friendly and helpful

Will comeback 😅

Very good stay clean rooms and fast service

Yes

Very nice accommodations. Great place to stay. Recommended.

Clean room but they had strong odors due to the humidity build up. The staffed always helped with our questions. We werent explained though how to connect to the wifi, in room 211 the wifi had a very poor connection. There was also little toilet paper in the rooms

Buena atención. El desayuno ideal para iniciar el día de compras.

Everything are OK, except the room service is not provided daily, it is provided evry 3 days.

The bathroom had hair in the tub and on the walls. The towels had hair intertwined. The microwave under the glass plate had grease caked on it. The bed looked clean. The breakfast was mediocre

yay

Clean room, Parking, Staff

Lots of things to do in this area perfect

Towers are dirty .

Good

Easy parking

The breakfast is ok. Easy parking

Peaceful, yet convenient

This was a very comfortable property to stay at. We will stay here again.

The hotel was in a good area for walking. There were numerous shopping strip malls. There were numerous well known businesses in the area. Hotel was relatively clean. staff were accommodating. Brian was very friendly.

The hotel was ok. Breakfast was not having many selection.

It was a great stay and had everything needed.

Westchase area of Houston can be spotty with unsafe areas around but, this was a very safe place.

Mild odor to carpet. Good bed. Breakfast was bare bones. No danish or yogurt or bagels.

Everything was great except the room card not working on the exterior doors, but the staff was always there to let me in at the main entrance.

Front desk was quite knowledgeable and accommodating to handicapped people.

Don't Waste Your Time & Money Go Somewhere Else. Bed Linens Had Stains On Them. Outdated Needs To Be Renovations. Rusted Grab Bars & Towel Racks In The Bathroom. Hair On The Towels. Mini Refrigerator In Room Broken & Dirty. Carpet In Room Torn. Brown Stains On Doors & Walls. Unsafe Bathtub For A Handicap Room, Even Do I Requested A Walk In Shower. Bathtub Not Clean. Side Doors Don't Work. Front Desk Staff Were LAZY AS HELL!!!! And Unprofessional & Didn't Know What A Floor Towel/Towel Mat Is. HORRIBLE BREAKFAST, COFFEE WAS COLD, NO FRESH FRUIT, BOILED EGGS, SERVED EXPIRED YOGURT, ONLY 1 WAFFLE MACHINE, JUICE TOO SWEET, AND DINING AREA SUPPER SMAL, NO HOT CEREAL!!! Just Awful. This Is The WORSE Comfort Suites That I Ever Stay At & Won't Go Back, PERIODT