Comfort Suites Houston near Medical Center- NRG Stadium

Our room was initially wonderful but as our stay went on and they were doing renovations our ceiling began to leak in our bathroom. We were told there’s nothing they could do but as time went on the leak got to the point that we couldn’t go to the bathroom without our heads getting dripped on with gross brown water and we were still expected to pay the full rate. Aside from that the hotel is within walking distance from the NRG stadium and that was a huge plus for us.

Clean and friendly staff Liked everything

I checked in late at night. Unfortunately, the bathroom sink stopper was stuck closed, making the sink unusable. Staff said no other rooms were available and no one was available to fix it, leaving me to use the bathtub instead. Very frustrating and disappointing experience. I expected better room maintenance and customer service.

Great location for food and the medical center which is what we were there for. We ended up in a small room at the very end of the corridor. It was so small we had to opene the door to the bathroom to get out and turn around to set off from shower. I also had to open the door to turn around and sit on toilet. Bed was extremely uncomfortable and the whole room was so cramped. It could be just that corner from which I’ll never want to stay in again.

It’s safe, comfortable and staff is super helpful and friendly.

Great for concert!

Great location.

Rooms were clean and comfortable. Very convenient if going to an event at Relaint Stadium, we walked to the concert.

Well, I checked into a sketchy room, broken lock, phone didn’t work and it was a room closest to an exit door. Made me feel extremely uncomfortable but the young man working the front desk was quick to fix the issues and my concerns. He moved me to another room immediately BUT it was to a floor that was doing construction so I woke up to loud noises and tools. I went to the front desk and they moved me to ANOTHER room

The room was large, modern, and clean. The staff was very friendly and helpful. Even the staff doing some remodeling with was courteous. Breakfast was typical but good. They offer a shuttle to MD Anderson, which is really helpful. I will definitely stay here again

Good location to MD Anderson. Construction was going on across the hall and was not able rest from traveling after checking in at 3:30. Front desk was not too concerned. The work lasted until 5:00 and started up again at 7:30 am. Room was very nice and updated.

Good location to MD Anderson. Construction was going on across the hall and was not able rest from traveling after checking in at 3:30. Front desk was not too concerned. The work lasted until 5:00 and started up again at 7:30 am. Room was very nice and updated.

Breakfast scrambled eggs tasted like water.

Breakfast scrambled eggs tasted like water.

There is a $5 a day charge for parking. Everything else was great!

Clean, comfortable rooms. Inside the hotel was very clean. Quiet area. Great location especially if your going to a Texans game. They offer paid parking for ballgames, it was great! The staff was very nice and courteous. Parking was behind a fence so made it feel even more secure. No complaints! Would definately stay here again!

Water leak in shower causing mildew smell, construction debris leaked from upstairs into our restroom. Breakfast was a let down. Only good thing was the walking distance to the field

Clean and close to the Texans stadium Beds were hard and pillows were flat

Clean and close to the Texans stadium Beds were hard and pillows were flat

It was good,

Clean room, safe parking

Location was good Room too small, no lamps, no place to connect USB for phone, no chair to sit down. Coffee maker in bathroom

Location was good Room too small, no lamps, no place to connect USB for phone, no chair to sit down. Coffee maker in bathroom

We just had a quick overnight stay. But it was peaceful and very convenient to many restaurants and stores. The room was clean and spacious. I was especially glad to see the parking lot had bright lights and was pretty well protected. I felt safe in this area

Nice and clean and helpful staff

Hotel is across from the yellow parking lot for Relaint, so it was great to just stay at hotel and walk then pay at yellow lot and park.

Close proximity to Reliant center. I really didn’t have a complaint at all. Friendly staff and clean.

Close proximity to Reliant center. I really didn’t have a complaint at all. Friendly staff and clean.

Easy access.

Easy access.

We were having an appointment at MD Anderson and the staff was attentive about our situation and gave us a medical discount. Great Job!

The rooms are comfortable. The coffee is very weak.

The rooms are comfortable. The coffee is very weak.

missing continental breakfast, thought until 10am

missing continental breakfast, thought until 10am

staff, amenities, location and parking were all IDEAL!! and there is a restaurant right next door.

Very clean rooms, comfortable beds, spacious rooms, especially helpful, kind and understanding staff. I appreciated them so much. The location is great, unless there is a large event at NRG Stadium. Then getting in and out is difficult. Security at entrances was great! I felt very safe! And great complimentary breakfast! The air conditioning units in our 2 rooms cooled us well, but the humidity in each room was extremely high. My husband (HVAC professional for 40+ years) says the room units are oversized. Getting to and from the property as a pro football game was letting out at NRG was super frustrating.

Michael was great at the front desk trying to make everybody happy

Clean rooms and staff is great.

Helpful staff and good location

Welcoming and friendly staff and excellent service, specifically the staff at breakfast. Very short walking distance to NRG stadium, food places and shops.

Everything was good no problem at all

Everything we wanted.

Staff was great, no matter who we interfaced with at the property. The location cannot be beat, especially if you are attending an event at NRG. The price is also superior to other properties in the area.

Room was large.

Great location! Walkable and safe to stadium for nfl game. Great food options and Target within walking distance. Uber to HOU like $20.

Peaceful and clean stay.

It was a nice experience clean good security

Great place to stay. It's quiet and we'll taken care of.

People were super nice.,Mary.

Staff was nice, but did not understand English very well. I asked for a wash rag/cloth and he had know idea what I was asking. I finally made the motion like I was bathing and he brought me a towel, so I said smaller, then he finally realized. The bathroom only had one tiny bottle of shampoo and two round soap bars. I used to bring body wash, shampoo, conditioner, and lotion on trips, however hotels now-a-days have been applying all those items. Most have the bottles attached to the wall in the shower, so I did not bring it this time. My stay was only for one night, but I should’ve absolutely brought all of my items. The round soap bars did not do much. Breakfast was also a let down. Not much to choose from. This hotel was great 15 years ago, but it has definitely gone downhill.

Great Staff, room and location!

Location close to medical center. Comfort started charging $5.00 daily parking fee. Surprised me. But the overall stay was great.

Nice rooms and good breakfast.

Everything was perfect, thanks

The room was very clean.The breakfast was really good.The staff was nice and the parking good !

Clean and maintained property. Great location with food places and stores.

We loved our stay although it was just a short period of time. We didn’t get a chance for this breakfast though. I liked it when we saw a real security/cop on duty at the parking lot, we felt secure and our vehicle was also safe. I also liked the location it is near where we needed to be. Last year we stayed at the holiday inn on Main Street, my husband forgot to lock the truck and the next morning we found out that someone was in the truck trying to rob. The good thing was we only left mostly garbage in there. But everything was scattered and glove boxes were left opened. We asked the front dest if they can review their camera, they told us that there was no camera in that direction. We literally parked at the front side of the hotel.

Very clean and quiet

Everything was good

Great hotel , great parking , gym was small and out dated but my overall stay was great I would still say . “Besides the fire alarm going off at 5a.m because someone burnt breakfast.

Great place to stay. The only thing was that the room had a damp smell.

This was a nice hotel that was close to the NRG center which is where the event we were attending was. We plan on using this hotel again

The hotel rooms were very clean. The staff were very nice. There were security cameras everywhere, even in the elevators, but the stay wasn’t bad at all.

Friendly staff. Nice comfortable room at a very reasonable rate. Lobby area was very clean. The pool area however left much to be desired; it was small and not clean at all.

I loved my

The staff were exceptionally friendly and willing to assist when needed.

Very good all around. Very close to the stadium.

Easy check in and nice facility

Breakfast was good, close to the stadium. Thank you!

Clean room

The staff could not have been any more accommodating. Front desk was polite, knowledgeable and aiming to please. My room was spacious, clean and quiet. Breakfast was what you would expect. I made use of the complementary shuttle for an appointment I had at Houston Methodist. Sergio, the driver was kind enough to make sure he got me back to the hotel in time to meet a scheduled ride I had to the airport. It was a quick trip and time sensitive. It went perfectly and I want to thank the staff for taking such care to make that happen. But I think that my great experience happens there on a daily basis.

Would not recommend this hotel. Non smoking hotel, given a smoking room and argued that is what I booked. Finally changed room, however the room had roaches and torn curtains…. Mold in the shower.

Convenient access to stadium.

If your going to stay here make sure your not staying when a game is happening next door. We were trying to enjoy breakfast but it was too crowded to even reach the breakfast area. People at night were loud or the walls were too thin felt like they were talking to us.

Everything was pleasant and staff was friendly. Only complaint was that the paint or wallpaper was peeling in bathroom. Also if the room is an accessible room, the room should have a walk in shower however it was a tub. I enjoyed the pool

good time....brazil won

Staff is amazing.. place rocks.. right next to stadium.. walking distance.. nice swimming pool.. Loved our Stay.. Definitely coming back

Clean, comfortable beds, good coffee. Exceeded my expectations !

The room was very clean and spacious. We were traveling with a 1 year old and he loved being able to run around the room. The small fridge and microwave was a wonderful addition. The staff even loaned us a fan to help with the ambient noise. The bed was super soft and very clean. The pillows were too. The towels were plush and they don’t skimp out on the amount they leave you. I loved the fact the parking lot was fenced in and the whole property was monitored. It gave me a heightened sense of security. I would stay here again when I come back to Houston.

Everything was great no issues

Showed up and they gave my reservation to someone else.... after an hour of telling them I am who I said I am. They finally called a boss and said to book me to another room (not the same kind I had booked... once I asked about refunding me the difference I was told they could put me in a double queen room no jacuzzi. (umm I paid for a king with a jacuzzi) told them to refund me and I would go somewhere else, they said gave me an upgraded room (best they had). The room seemed nice but the ac's couldn't keep the room cool at all and smelled very musty. Overall horrible experience.

Our stay was amazing! We were greeted by friendly staff and complimentary water&snack pack upon check-in. We stayed in a kind suite with a Jacuzzi tub that was clean and relaxing! Our bed was plush and comfortable. This room was exactly what we needed for our staycation get away! Clean, comfy and most of all AFFORDABLE! We definitely will be booking in the future

I have stayed many times at this hotel and it's my favorite go-to when I have an appointment at MD Anderson (every 28 days clinical trial). The rate is fare, within walking distance to many restaurants, and always clean. This past visit the room was VERY clean, smelled great, and nothing out of place or in need of repair - I'm very picky on where to stay. I'll be back in just a few weeks!

Great location. Shops and restaurants in walking distance. The pool was clean and warm. The complimentary breakfast was a nice touch. Halls were quiet. Room was cleaned every day. Staff pleasant and friendly.

Got in about 9:00. People were very nice. Parked in back which was fenced in. Felt good about that. Room very nice and clean. In a nice area with several restaurants close by.!

Clean room and friendly staff.

Clean room. Easy route to Medical District

Have stayed here quite a few times and will not hesitate to stay again. Comfortable clean room. Very good breakfast.

Room is very clean and neat. Staff very nice and helpful.

Ok

Was able to accommodate my early check in.

I like the hotel it was clean safe and the staff was very nice.

The room was quiet, clean and comfortable.

Everything was good. No complaints.

Booked a room here specifically to go to the rodeo but the hotel sold parking and actually way oversold so there was nowhere for me, an actual guest, to safely park my vehicle. My car was sideswiped and not only did the staff not seem to care, but they refused to investigate to provide camera footage so I could go after the person that hit my vehicle and took off. The rooms were nothing special but honestly having my vehicle wrecked with zero care from staff was the actual worst experience I’ve ever had at a hotel. So yeah 0/10 would not freaking recommend.

It warmed up at time through the night. Breakfast was good, room clean

Clean room

Staff was friendly and everything was clean , would rate higher but I paid for the jacuzzi room just for the jacuzzi not to work.

Clean & comfortable, super nice staff, good breakfast options, convenient to MDA.

The room was Ok with a jacuzzi close to the bed. The breakfast is terrible, Powder eggs, no ham or cheese. The room was not ready on arrival I couldn't check inn until 4:00 pm

yes

The staff was extremely helpful and courteous. We really enjoyed our stay. Everyone from the front desk to the breakfast staff was always smiling and cheerful.

Very clean, room was clean and well stocked with linens. Staff was very helpful.

One night stay but I will definitely stay again. Staff was polite and rooms clean. Being so close to stadium, I was beyond impressed on cleanliness and comfort.

The staff are friendly and attentive. Rooms and common areas are kept clean. Location is excellent with shopping and restaurants within walking distance. Parking lot is well lit and was monitored by security while we were there. Overall a great budget friendly option.

Super close to nrg stadium. Shower pressure good but leaking faucet. Enough soap for 1 person. Sleeper couch trash. Suite in the looses of terms. Breakfast was ok but not stocked when we showed up with 30 minutes left.

Nice and clean ! Friendly staff ! Great breakfast!

The hotel is walking distance from NRG Stadium and 8 minutes from the medical center. The place was clean and in good condition. Staff were attentive

Clean

Very good service. Room was clean as usual.

Very helpful staff and clean

Rooms were fine. Awakened 4:30ish am to a loud alarm. Wouldn’t stop. First thought our alarm. 5-10 minutes. Stopped, started again. People talking in halls until we left @ 6:45 am. We were disoriented. No voice system telling us fire alarm, but false. If had been fire, we would be dead. No one left rooms. Need to upgrade system with voice

Good Housekeeping

Really clean and friendly staff 10/10 would definitely stay again!

You couldn’t get much closer to NRG than this property. Staff was super friendly and property was clean. Neighborhood isn’t terrible, but we felt better about the enclosed parking lot with camera.

Very clean!! Comfortable!! Staff was super friendly!!

Clean room. Friendly staff.

The room is clean, beds are comfortable, breakfast is good as reviews. However, my room was on the first floor, next to elevator and reception area. The service staffs started working around 3:00 am. They pushed carts along the hallway back and/or forth, talked to each other very loudly. The worse part was the fire alarms in my room and the hallway went off around 5:00 am in the morning. That really was annoying. Unpleasant stay.

The room was cool and staff was helpful.