City Express by Marriott I-10 West Energy Corridor
About City Express by Marriott I-10 West Energy Corridor
Welcome to City Express by Marriott Houston I-10 W Energy Corridor, your modern, thoughtfully designed northwest Houston hotel in West Houston’s dynamic Energy Corridor. Whether you're visiting for business or leisure, enjoy the perfect blend of comfort, convenience, and value just off I-10, with easy access to major corporate offices, local attractions, shopping, and dining. As a business-friendly hotel in Houston, we offer amenities designed to keep you productive and comfortable. Start your day with a complimentary breakfast and complimentary Wi-Fi, stay active in our 24-hour fitness center, or connect with colleagues in versatile meeting spaces. Free onsite parking and convenient transportation access ensure a seamless stay from check-in to check-out. Families will also appreciate the comfort and convenience of our family-friendly hotel in Houston, featuring stylish guest rooms with ergonomic workspaces, plush bedding, complimentary Wi-Fi, and smart layouts designed for productivity or relaxation.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests expressing both satisfaction and dissatisfaction. Many guests appreciate the affordable price, comfortable beds, and friendly staff, but there are consistent complaints about cleanliness, maintenance issues, and poor customer service.
- Affordable price
- Comfortable beds
- Cleanliness issues
- Maintenance problems
- 4/5
The front desk was friendly.
- 3/5
Marriott has not improved this place since buying it. They did renovate the bathrooms, but it is not a good property overall.
- 5/5
everything was great love the property I will stay in this hotel for my weekend shows in Nov
- 2/5
I had to be moved twice and still ended up in a room with no tv (the Direct Cable box wouldn’t connect— front desk lady didn’t know how to fix it). The first room I was assigned to had towels all over the floor and the air conditioning unit dismantled. The second room had no remote control to turn on the tv. I called the front desk and she said she had 3 downstairs at the front desk. She came up to see which remote would work for that tv. It didn’t really matter because she couldn’t get the cable box to work. The breakfast is thin- the kids were sad because there were no waffles or pancakes (only muffins-bread for toast and plain bagels).
- 3/5
Mixed feelings about this one. The receptionist was very nice and helpful. We were booked the wrong room and apparently there is a problem with their room system, but we were switched to the proper one quickly. The room itself was relatively clean, with the exception to some hair and dust on the bed and furniture, and the bath tub itself wasn't necessarily sparkling. A few of the lamps wouldn't turn on, and the room smelled a bit musty. The toilet was missing a bolt for the seat, so it wobbled around at any given movement; very annoying. The microwave was also very weak and the revolving disc was broken. The breakfast was also very miniscule and wasn't restocked often. Felt very "first come first serve"-esc. The breakfast times were also ridiculous. 6am to 9am?! Seriously? Other than all that, the hotel wasn't so bad. Just meh
- 0.5/5
I didn’t like it at all. The original room was flooded due to the new AC units they installed. Then when I spoke to the front desk I was told well we will switch you rooms and if I had a problem to take it up with the agency I booked through. Not professional at all. I was given a different room in which it was hot. So overall I wouldn’t recommend this hotel.
- 5/5
Clean N/a
- 5/5
Nun
- 0.5/5
It was driving distance to restaurants The smell in the elevators and hallways was horrible The front desk receptionist had bad attitudes.. ask for clean towels told that was there was none.. I was told to use a same bath towel from the night before to wash my face the next morning
- 0.5/5
FRIST THE BED HAD A BLOOD STAIN ON THE COVER AND THEN WATER WAS SO LOW THE ROOM WAS BAD SMELL. SO THEY CHANGE WAS TO OTHER ROOM BUT THE DRYER DIDNT WORK PLUGS NOT WORK PHONE WAS NOT WORKING NEVER WOULD I STAY THERE AGAIN
- 0.5/5
The hotel had no milk, no meat and no juice for breakfast, The toilet seat was busted so they gave me a new room. The toilet seat in the new room was busted also and the shower leaked so bad it ran onto the floor. Staff was unfriendly. Will never go back.
- 5/5
The breakfast was excellent. The location is also great. Sausage and biscuits
- 1.5/5
It had a bad smell,the ice machine didn't work the room had a stinky smell in side shower floor cracks
- 3/5
It was an OK hotel, you get what you pay. Room was clean. The gym was in construction, and the web did not mention anything. I selected the hotel for the facility on the pictures but at the end it was closed. The receptionist were not too friendly. Some weird issue what happened with another guest and the receptionist was very upset ??♂️ at 6:30 am. Hot water was not hot enough??? Anyway, some circunstancial things but I will not try it again.
- 3.5/5
That it was clean & the staff was great Got to the property room we were first placed in, the tub was clogged. Over heard other guest state their toilet would not flush. They have very thin walls. The breakfast options could have been better.
- 0.5/5
! We got to the room and the remote did not work. I went down to desk and got another remote. Went back up and still did not work. Lady from desk came up and moved Directv box so there the remote would work. Went to take a shower and found out there was no water. Waited 2 1/2 hours and water was turned on but there was dirt in the water. Had to run the water for at least 2 hours. It cleared up to about 75%. We gave up and took a shower like we were in a creek. The lady behind the desk did not tell us a thing about water was off for repairs. Bad experience!
- 0.5/5
They don’t tell you have to pay a 20$ a day deposit
- 5/5
Clean, comfortable, convenient.
- 5/5
This hotel was 5 minutes from my Family's place. It was very comfortable and clean .updated walkin shower was a plus . Staff was friendly and breakfast was great.
- 3/5
Breakfast buffet is pathetic so don't stay here for the "free breakfast"; property was recently renovated but I wouldn't hire their painting contractors, no attention to detail; unfortunately elevator was non operable so first night was a hike up-down
- 1/5
good location, comfortable bed, parking lot illumination, tv channels lots of maintenance problems: no hot water, elevators not working, bad wifi connections, smokers in front of hotel entrance, door of room not closing properly (frame not aligned with door), non existent manager to discuss and solve issues of guests, leaks inside the hotel hallway (trash can in hallway to receive leaking water instead of solving the problem), untrustworthy housekeeping (will go in room regardless of do not disturb sign)
- 1/5
Upon check in time, I was given the wrong room, when I went to inform someone I was given a snarky remark because of a mistake that was made on their end. Shortly after resolving one matter, I was moved twice due to unsolved issues and cleanliness. 1/10!
- 3.5/5
Quiet place I needed
- 4.5/5
The AC in room 525 was block by furniture and
- 1/5
Bed was comfy The ice machines didn’t work,my tub was stopped up it did not drain properly and no one came to fix it I was there for 4 days and had to go else where to shower.The breakfast was cold and not refilled at all.There were many holes in the ceiling where fire alarms were and holes in the rooms that were covered by the furniture.There was no pool as displayed online and there was no update to let us know it ruined our vacation