Best Western Plus Houston Energy Corridor

A good value and a very pleasant stay here. With a nice little breakfast to finish my visit. Nothing fancy, but a very good night’s rest. Will definitely be back in the future..

Very nice facilities

Breakfast was okay. The hot food options were limited.

* Hallway noise was constant and audible starting about 6AM. * Every time other doors opened, the door to the room bumped too - really annoying and made rest difficult to impossible. * Directions to the hotel on three different maps apps were inaccurate; fix your location so people don't get turned around and sent somewhere else!! I ended up 10 minutes down Highway 6 on the first app and then was sent in circles on a different app. Not safe or OK when your guests are tired. PROS: * Kind staff. * Clean room. * Comfortable bed.

The room was nice and big had a sofa and armchair. However, the room is very outdated.

The coffee in the lobby is too strong (crème will not change the color or take the burnt Taste out. I would give them a solid 9 with a couple of issues mentioned above

The staff was very friendly very helpful you asked and if they could do it, they did it for you definitely would recommend them in the breakfast was excellent. The rooms are clean. The staff is great ,parking good

The room smelled moldy and musty. The chairs, couch and floor had stains all over them there was a hole in the wall under the desk, didn't see it until i was cleaning up to leave. I told the lady at the desk about the smell and she said they could spray sometime but she really had no care about it. There wasn't much for breakfast and the lady filling the breakfast had an attitude when we needed her to change the waffle mix. Was only a one night stay and had family staying here also so I didn't push the issues with the front desk since she didn't care about anything but her phone anyway. Lesson learned and I won't stay here again.

Breakfast was a little unusual. The eggs were cooked I guess Texas style and didn’t really suit me. Other than that it was good

Everything good here 👍

Nice hotel, although it’s older. Did not care for the overnight entrance, whatsoever. Breakfast was OK, except there weren’t too many options and the waffle mix was super watery! Overall, the hotel was clean and the bed was comfortable.

The rooms are very clean and the staff is so professional they have an indoor pool and a dine in area for a hot breakfast that starts at 7am-9am also a gym and a convenient snack area to purchase things without leaving your room and not to mention a full bar and restaurant right next door but this property is a 10 and very clean and peaceful inside

Very comfortable and friendly staff. Grounds and inside hotel clean. Hotel is close to restaurants and anything you might need is around the hotel. They always have my thumbs up when I stay.

I booked a room for one night, the room was facing the indoor swimming pool and the air conditions was inside the swimming pool all the air was coming from the ac unit had the swimming pool chemical, in my reservation it says I have a newborn baby, room smells chemical , I talked to the front desk to move me they denied and wants me to buy a new room

The front desc staff wasn't friendly, no welcoming in her face, if work with people the minimum what you could do is make the guest feel welcome.

Not like the pictures and or reviews. Everything was outdated and old. You could tell they half way updated. Our room door didn't shut. Had to slam shut. Carpets was dirty. All the corners of the rooms the wallpaper was bubbling and coming up

Air didn't work

Breakfast should either not be included in the stay and done right or ahould not be done at all

My ac broke in the middle of the night

Very clean , the staff are very respectful

Room was spotless clean, beds were very comfortable, breakfast was great. Location very convenient. We would stay here again.

Convenient location and good restaurants near by.

The cleanliness of the room and the front check. The beds were horrible, worn out an incredibly hard and uncomfortable. The air conditioning in the room barely worked and kept it just above unbearably. Stuffy, no air movement stale air is not a good combination. The pillows were also flat.

The room was hot

We really enjoyed our stay! Room was clean, indoor pool area was really nice and very clean, staff was friendly, free parking was a huge plus, and the breakfast was great. For the price and location, this was a win! We’ll definitely be staying here again.

Very clean, comfortable, and quiet.

Limited breakfast options, $5[ pet fee the first 3 nights, so if you only stay 1 night, you pretty much pay $50 for a night for pet.

Close to the freeway, breakfast good and the breakfast bar so clean

Everything was okay nothing really stand out about it I would say I would have gave it good all the way across if my room didn't have a horrible smell to it but I didn't want to change rooms and inconvenience anybody due to the fear of being put in a worse room so I just put up with it for 3 days.

The hotel was very clean and well kept. The breakfast buffet was really good. I was given a room and although the room was very clean it had a sour smell in the room, likely from the carpet. The front desk clerk was so accommodating and made sure I received another room right away with no hassle.

The hotel is clean and quiet. There are no unpleasant smells or insects. The reception staff are very helpful and friendly. The bathroom design in the room is nice and well-designed.

Bring some pillows they are the size of a couch pillow the bathroom is very small no coffee pot in room.

Great stay, clean all around, rooms very comfortable.

No problems with the room or the pool. The only thing was that we had to go to the front desk every morning to re-activate the room key.

Ok

Property was very dirty. The room’s floor was dirty and we found a live cockroaches in the room. Would not recommend this hotel.

Be sure to record your conversation should you ask for a late checkout past 2pm because you will be told there is no charge but that is completely untrue. Even if you sign up for a membership which will be cancelling today.

Breakfast is the best.. Room is clean and quiet!! Accessibility is perfect

Great stay..only one suggestion Place coffee pot in rooms, the lobby coffee wasnt fresh, bitter & the color was off-putting.

Overall value versus accommodation was not bad. The bathrooms needs remodeling.. no one use tub

Conveniently near my house after a lightning strike killed my a/c, good value, spacious rooms

Good location

Clean room, comfortable bed, nice breakfast.

Nothing

the staff was really nice the room was very clean BUT the refrigerator in our room did not work ! it wouldn’t get cold 😓

I really enjoyed my stay. Just an overnight but very comfortable.

Nothing, everything was great.

Management

Room was clean

Comfortable and clean

Breakfast was good. Prefer yogurt without artificial sweeteners. The room smelled strongly of wet carpet and was extremely stuffy and smelly the entire stay. The carpet was wet.

Hotel is not fancy and not a lot of amenities but it's a very good value. Breakfast was ok and it had a a gym with some eliptical and walking machines, but not much if you want to lift weights.

Good

Very clean and spacious room. Lovely staff.

Great breakfast!

Loved Hotel. Would stay again

Staff is great at providing excellent customer service, but we were in a room that was under the covered shade where the swimming pool was. We could not sleep because the people in the pool were yelling and screaming, and we could hear all the conversation in the room while trying to sleep. The pooll also smelled like cholorine also. Kids running in hallway and running and screaming and no sense of privacy or peace.The staff provided excellent customer service; however, we were placed in a room situated under the shaded area by the swimming pool. Unfortunately, we were unable to sleep due to the loud yelling and screaming from people in the pool. We could clearly hear all the conversations while trying to rest. Additionally, there was a strong smell of chlorine from the pool. Children were running and screaming in the hallway, which disrupted our sense of privacy and peace.

Disappointed in the breakfast. No bacons or sausages. Cold tortilla wrappers.

It was nice Nothing to complain about

Everything was great. I traveled for business and it worked out great.

Very Comfortable Stay. Staff Friendly. Great proximity to Freeways.

Daily breakfast is refried beans and tortillas was a disappointment. The women at the desk, for the exception of one, has really nasty attitudes. Even the poor handicapped were treated like trash. One elder in front of me was fed up and wanted a refund. She was disrespected and told it would take 10 days to get her money back even though she had just paid. The place has a strong, oily oilfield smell and the carpet looks like it’s never been shampooed. No phone service in the room and no bathroom fans.

N/a

Everything went well at the night I stayed over there. The breakfast was good. The staffs were helpful and friendly. The hotel was clean. Haven’t have a chance to stay in the pool yet.

Everything was great but I rated so low because there was no hot water.

La habitación en la que estuvimos olía muchísimo a cloro, quedaba justamente frente a la alberca pero se supone que las ventanas están selladas y aparte que era tercer piso, aún así el olor era intenso y molesto.

There were roaches in my room and shower and the water pressure was terrible

Musty smell

This hotel is amazing!! It had everything I neeeded. The only issue was that I would’ve preferred if the windows opened for better ventilation, but I think they do that because of the no smoking policy.

I had the pool to myself for almost 30 minutes ... Btea

Everything None

Good location I had to kill four cockroaches during my stay, and one of them was even on the bed sheet!

This hotel was beautiful! It was clean and the breakfast was good!

Great property and the staff were wonderful. We were traveling with a pet and they were very accommodating. Breakfast was more than adequate and much better than we expected. Overall wonderful experience.

Close to the interstate

Super nice great amenities great staff

friendly and nice my ac wasnt too cold in our room

The room was nice and quite, the cleaning staff were very helpful as were the front desk people, breakfast was good a bit repetitive though, ac in the room kept kicking in and out a bit annoying, but all in all a good stay.

Free breakfast was okay.

The policy regarding blankets/ towels and the fact that guest has to take dirty linen to front desk to get more.

The hotel is easily accessible and very clean, both inside and out. The rooms are well-appointed, and the beds are comfortable and clean. There is adequate free parking and a range of amenities for travelers close by.

The smell of the cleaning products in the room was so overpowering that my family could not sleep well through the night.

Everything was good would stay there again.

Very friendly and very comfortable

The hotel is extremely clean and new looking. The rooms are maybe a little bit smaller than I would like. Breakfast was good and extremely clean breakfast room. The only thing I didn’t like was that there are water restrictions and the shower was not as much force as I would have liked. But I still would say there again.

GOOD BREAKFAST and GREAT STUFF first staff in the evening

The carpet was stained, it was musty in the room, no alarm clock, shower head needs to be replaced. The room door looked like someone tried to break in at some point before my stay. The Staff were not very helpful, looked like we were bothering them.

The King Suite Itself Was Very Nice , And The Bed Was Very Soft & Comfortable! The Breakfast Just Needed A Little More Options, Like Bacon & Scrambled Eggs

The room was very clean but had a damp smell (probably due to Houston’s humid weather & the rain). Breakfast was very good and plentiful. The staff was very friendly!

AC works good Low water pressure in the shower Toilet suction was inefficient- had to flush twice every time

I give this property 5 *, I was concerned after making reservations, because 1 day prior 2 check N day, I went on line and discovered this property was a 2 * hotel property. The inside hotel entrance was lovely, rooms clean and comfortable, beautiful ,beautiful bed linens, excellent air conditioning system, great staff, an amazing fresh breakfast, our room was near elevator, but didn’t hear any sound of use. I don’t understand the 2* rating, I chose this hotel because it is close proximity 2 the MD Anderson N the Katy area where I needed 2 B. I highly recommend this hotel, if I need a return trip 2 MD Anderson N Katy TX, this will B my go 2, thank you Rosa(front desk staff) N assisting us during our stay.

Staff is terrible. Lady running the breakfast is rude. We have stayed over five times in three months and they always treat us like we’re new.

Found some hair in the bathroom. The only clock in the room didn’t work. Other than that it was a pretty decent stay with no issues.

Came in late and left early. Room was clean

Overall, I think the room was clean, although it didn’t smell “fresh”. It just smelled kind of stale. The grab bar in the shower was corroded and moldy and that one neglected detail gave the whole room a kind of “yuck” feeling. I had two more nights to hook at the tail end of my trip and I hooked with another hotel because of that. The staff was friendly and I felt like the area was safe.

Every thing was good except the breakfast fo

It is a very nice property and will rate excellent with: A room safe. Pillows as good as Hampton Inn Spare blanket in room Safety rail for tub in better position (older people travel too) Change out the one grumpy front desk attendant. The other is fine. I've consulted in upscale hotel biz in eight countries so I'm giving you guys advice without the fees. Have skipped mention of room AC which is noisy in 127 (just my bad luck maybe) and one light bulb out in lobby/ lounge overhead "chandelier" (it's hard to get to). Thanks.

A/C noisy... Didn't enjoy breakfast. Woke up late both mornings. Staff at the Front desk was OK.

Very bad experience

My room looked nice until I seen the hair in the shower . After I moved the covers and it was feces stains on my sheets. Called to have it removed and it took a day to get my request fulfilled . Should have got a refund for the terrible service

Not so useful staff but hotel alright.

Great staff- from front desk - cleaning staff to breakfast set up - all was great and would stay here again. Good location.

The Bostonian has been a planned stopping area with our trips to San Antonio. Easy check in and check out.

We can always rely on a comfortable stay at Best Western. Kentucky, Tennessee and Houston have all been great on our road trip. Clean rooms, good breakfast and safe parking. The people working there have always been so nice and professional.

sin comentarios

. I noticed she didn't offer me the cash option, as I stated earlier, I've stayed at the property, so I had real cash in hand. That didn't happen, so I pulled out my card and she proceeded to pay the charge. Finally, she made keys and I asked her what was her name, and she said verbatim, "I am not allowed to give you my name '. Plus she wore a lantern around her neck that may have said her name, but it wasn't visible. Lost a customer today.

everything was great less than 1 mile from MD Anderson west houston, loved the free charging for the car as well

Rude staff and hotel not clean

Air conditioning did not cool very good

Muy bueno

Very clean and comfortable. Friendly staff. Would stay again.

Clean rooms

Good

The pool was a bit small, and my toilet didn't flush properly. I had to flush about 3 times in order for it to clear. The breakfast was a bit sad. But the beds were very comfy.

Hotel was close to a meeting attended and clean and quiet.

AC- really good Front Desk staff- great customer service Cleanliness- meed more work to do on the bathrooms. Overall OK Price- Great and Affordable Amenities- Not used

We stayed 2 nights. We are Bestwestern gold members, but because I went thru expedia this time, I didn't get the free bottles of water. I always get it with the other Bestwesterns. The AC wasn't cold, no coffee pot in the room, the second morning breakfast, I was disappointed cause I love eggs, but instead of having traditional scrambled eggs/ folded eggs, they had scrambled eggs with redish seasoning. No sausage pattys/ sausage links, no meat.

Air conditioning do not work properly. Rooms are not that clean. Pool had too much chemicals. Service was poor.

The rooms were absolutely spectacular cleanliness has got to be their top priority and it’s nice and quiet… we will most definitely be going back and referring our family and friends as well. The location is great also everything is near.

Room was fine, AC worked sometimes (possibly due to the heat), bed was a bit soft.